Taylor 811 Series Operator's Manual page 48

TROUBLESHOOTING GUIDE
Problem
14.The product is not cooking evenly.
15.The display reads HOME SWITCH
STUCK ON. CLAM ITEMS BLOCKED.
CALL FOR SERVICE.
16.The display reads HOME SWITCH NOT
SEEN. CLAM ITEMS BLOCKED. CALL
7
FOR SERVICE.
7-4
Probable Cause
a. The upper platen or lower grill surface is
not clean and/or has carbon buildup.
b. There is a grease or carbon buildup on the
bottom of the upper platen handles.
c. The release sheet is worn.
d. Release sheet may be too loose, causing
poor heat transfer into product.
e. The product is out of specification.
f. The platen is not level.
g. The preset gap height is incorrect.
h. Air pressure is not high enough.
a. Two-sided cooking options are blocked.
b. Defective stepper motor.
c. Defective stepper motor wire harness.
d. Defective home switch.
e. Defective motor control.
a. Defective motor control.
b. Defective stepper motor.
c. Defective stepper motor wire harness.
d. Defective home switch.
e. Broken platen cable.
Model 811, 813, 819, 821 Series
Remedy
a. Follow closing procedures to
properly clean the upper
platen and the lower grill 
surface and to remove 
carbon buildup.
b. Follow closing procedures to
properly clean and remove
carbon buildup from the 
bottom of the platen handles.
c. Replace release sheet.
d. Re-adjust the sheet to
ensure a snug fit. It should
be tight enough to prevent
creasing, sliding, or catching
by the squeegee. See guide
for proper release sheet 
installation.
e. Product must be within 
specification (proper 
thickness, shape, etc.).
f. Call a service technician.
g. Call a service technician.
h. Call a service technician.
a. Turn the control off and then
back on to clear the fault.
b. Call a service technician.
c. Call a service technician.
d. Call a service technician.
e. Call a service technician.
a. Call a service technician.
b. Call a service technician.
c. Call a service technician.
d. Call a service technician.
e. Call a service technician.
Troubleshooting Guide