Troubleshooting - Strong SRT 8222 User Manual

storage device. At the end of the process, the "Formatting is complete" message will appear. Press
EXIT twice to exit the menu.
Network Apps
Follow the On-Screen button suggestions to navigate through and edit the Apps.

8.0 TROUBLESHOOTING

There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline or send email to our Support via www.strong.tv. Do NOT try to
open or disassemble the receiver. It may cause a dangerous situation and warranty will be void.
Problem
The LED/standby The power cable or power
indicator and adapter is unplugged.
LED display (if
If your receiver has a main power
available on your
switch: The main power switch
receiver) are not
on the rear panel is set to OFF.
switching on.
The electrical outlet may be
damaged.
No signal. The receiver is not connected
to the signal source (DVB-C) or
to the antenna (terrestrial or
satellite antenna).
Damaged or defective
connectors (IEC-connectors
(DVB-T2).
The antenna (terrestrial or
satellite) is damaged.
Out of digital signal area.
An active antenna requires that
the antenna power/external
power is switched ON.
Wrong direction of the antenna.
Multiswitch is defective or
power cable or power adapter of
Multiswitch is unplugged.
18
Note: These simple network applications will only work if you have set up the
Network Setting in the System menu and have a working connection to the
internet. (Status: Internet)
Possible cause What to do
Check that the power cable or power
adapter is plugged to the wall outlet.
Switch the main power on.
Check with another device if the electrical
outlet is supplied.
Check the lead of the antenna or cable.
Check that the coaxial cable is correctly
fitted to the antenna input on the receiver.
Check connectors for visible damage.
Check the antenna for visible damage.
Check with your dealer or contact your
local Service.
Switch the antenna power of the receiver
ON/connect an external power source.
Check the signal strength and quality and
adjust your antenna correctly, or contact
your local Service.
Check that the power cable or power
adapter of Multiswitch is plugged to the
wall outlet. Contact your local Service.