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Problem
After moving the
The antenna signals are too
DVB-T2 Receiver
weak.
to another room/
area you are no
longer able to
The signal strength/quality
receive digital
might be less than before, if
reception.
using an indoor antenna.
The receiver
The Auto Standby function is
switches off
enabled and has reached the
or to standby
set time.
automatically.
Forgotten PIN
code/password.
Forgotten
channel lock
code.
Playback of video
The read/write speed of your
(or Timeshift) is
USB device could be too low.
causing picture
freeze/macro
blocks or similar
distortion,
especially on HD
content.
The USB
The power consumption is
storage device
too high.
is not working
The USB device is formatted
properly.
incorrectly.
Recording is no
The selected storage medium
longer possible.
is full.
The receiver
The Auto Standby function is
automatically
enabled.
switches off after
a certain time.
20
Possible cause
What to do
Press INFO on the remote control to keep
the signal bars on screen and adjust the
Indoor antenna for maximum reception.
Alternatively, do a rescan of the channels.
When using an active antenna, check if the
antenna power setting is On.
Try using an outdoor antenna.
Disable Auto Standby. Refer to the user
manual of your receiver for details.
The default PIN is 0000 or 1234 (refer to
the user manual of your Device).
Contact your local Service Hotline or send
an email to our Support via www.strong.tv
Contact your local Service Hotline or send
an email to our Support via www.strong.tv
Make sure to use a USB storage device
with sufficient speed and space. Pen drives
('USB sticks') may not support sufficient
speed.
Connect an extra power supply adapter to
your USB HDD device.
Format the USB device on a PC to FAT 32.
Delete existing recording(s).
Attach and use another storage medium.
Check the Auto Standby setting and
disable if necessary.
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