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Problem
The picture and
The transmission signals are
sound remain
too weak or have reflections/
frozen, or macro
interference.
blocks or similar
The antenna is not properly
distortion are
adjusted.
visible on the
screen.
No sound on TV
The volume of the TV is set
or amplifier.
too low.
The volume of the receiver is
set too low.
The correct input is not selected
on your TV or amplifier, or the
unit is set to a higher resolution
than supported by the TV.
The TV, digital receiver or
amplifier is not switched on.
The TV or digital receiver is not
connected to the mains.
Bad cable connection.
Audio is muted.
The TV power is off.
No access to
The channel is scrambled.
scrambled
Your receiver doesn't support
services.
scrambled channels.
No response
The receiver is off.
to the remote
The remote control is not aimed
control.
correctly.
The IR sensor on the front panel
of the receiver is obstructed.
The batteries of the remote
control are not inserted, wrongly
inserted or exhausted.
Possible cause
What to do
Press the INFO key on the remote control
3x to call up signal bars to visually assess
signal strength and signal quality (both
parameters should be visible in the last
third of the infobars). Contact your local
Service.
Increase the volume of the TV with its
remote control.
Increase the volume of the receiver with its
remote control.
Switch to the correct TV/amplifier input.
Select lower resolution on the receiver.
Switch the TV/digital receiver/amplifier on.
Check the mains lead.
Make sure that any existing digital or
analogue A/V cable connections between
the used equipment (TV, digital receiver or
A/V amplifier) are properly connected.
Press the ! button on your remote
control.
Turn the TV on.
Select an alternative channel.
Plug in and turn on the receiver.
Aim the remote control at the IR sensor on
the front panel of the receiver.
Avoid or remove obstructions.
Check whether the batteries are inserted
correctly or exhausted. If exhausted,
replace the batteries in the remote control.
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