Unable To Print - Panasonic WORKIO DP-CL21 Network Manual

Settings and Printing
■ Trouble in Windows Environment (TCP/IP)
Unable to search DP-CL21P or DP-CL21M printer using Network Setup Tool.
• Check that the printer is connected to the network correctly.
• In Option of the menu bar in Network Setup Tool, make sure Use TCP/IP Protocol is selected.
• Initialize the configuration and set up DP-CL21P or DP-CL21M again.
• Check the printer is in the same segment with the computer in the network.

Unable to print.

• Check that the printer is connected to the network correctly.
• Try to ping the printer.
• Check whether the printer port name is "lp" if you are using LPR.
• Check the Use HP JetAdmin check box is checked of the General tab in the Network Printer Setup
window if performing the Standard TCP/IP Port printing in Windows 2000 or Windows XP.
■ Trouble in Windows Environment (NetBEUI)
Unable to find "DPCL-Printer" in the Workgroup or "Entire Network".
• Check that the DP-CL21P or DP-CL21M printer is connected to the network correctly.
• Check network configuration in Windows.
• It may take several minutes to be found on the network.
• Check NetBEUI is installed in Windows 2000.
■ Trouble in NetWare Environment
Unable to search DP-CL21P or DP-CL21M using Network Setup Tool.
• Check that the printer is connected to the network correctly.
• In the Option menu bar in Network Setup Tool, make sure Use NetWare Protocol is selected.
• Initialize the configuration and set up DP-CL21P or DP-CL21M again.
Unable to connect to NetWare Server in Remote Printer mode.
• Check the frame type is set correctly.
• DP-CL21P or DP-CL21M can switch between PSERVER and RPRINTER modes automatically, but it
may take extra time depending on the environment.
• Ensure the Print Server is loaded correctly on NetWare server.
• Check the correct print server name is assigned to the DP-CL21P or DP-CL21M. If the print server
name is the same as the DP-CL21P or DP-CL21M, then make sure it is the same as print server
name.
• If there are more than one DP-CL21P or DP-CL21M on the network, ensure the assigned port name is
unique.
Maintenance and Spec. Network
Network 158
Appendix