Maintenance - Grandstream Networks IPVT10 Administration Manual

5. When finish uploading, users need to click on "Active Now" to apply for the new license on the IPVT10 server.
Note
If the current license has not expired, and the user wants to upload a license, the current license will be expired. Users cannot
use the previous license to activate any IPVT10 device even though the license is not expired.

Maintenance

Upgrade
Users need to take into consideration the following notes when upgrading IPVT10:
During the upgrading service, the IPVT10 service will be suspended, and users cannot log in to the Conference
Management Platform or start meetings.
It is suggested to upgrade the device when there are no scheduled or activated meetings during the period.
It is suggested to download the upgrading firmware from Grandstream's official website or use the firmware from
Grandstream's designated technical support.
Please refer to the following steps:
1. Login IPVT10 Web UI.
2. Click on "Maintenance"�� "Upgrade".
3. Click on "Upgrade".
4. Select the upgrading firmware from the local PC and upload the firmware to the device.
5. When users click to confirm upgrading, the device will process upgrading the firmware. This process may take several
minutes.
6. When the upgrading is complete, the server will restart the service automatically.
Factory Reset
When users restore the device to factory reset, all the data in the database server will be erased, including the meetings data
and user's data, as all the configurations in the server will be erased, and restored to the factory default configuration.
Figure 43: Upload License Key File
Figure 44: Upgrade Service