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Icon with green grey color: failed to connect camera. Click the icon to show the failure reason.
If the failure reason is "User name or password error", it means the camera user name and password is
different from the default user name and password.
If the failure reason is "Failed to connect to camera, please check the network connection", it means the
network parameter might be incorrect or incompatible ONVIF-protocol.
5.1.1.3.1.1 Steps to Connect Plug & Play PoE Cameras
1. Keep the default settings.
2. Change the default user name and password to be same with the cameras.
3. Make sure your IP camera is set to DHCP IP address already. If your camera is set to static IP
address which is different from the IP address segment inside the PoE router, your IP camera will
be unable to get online. Check more in
4. Connect your IP camera into the PoE port on the rear panel.
5. Camera will be online and displayed in the camera list after its startup.
6. Check the connection status: if the icon is
then the camera is failed to connect. Click the icon to check the failure reason. If the reason is
"User name or password error", that means the default user name and password is not same with
the camera's. Click the edit icon
the camera's.
5.5.1.1 Network →
then the camera is well-connected; if the icon is
to modify the user name and password which is same with
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