Mercedes-Benz G-Class Owner's Manual page 311

308 Multimedia system
Breakdown assistance by a technician on
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location and/or the towing away of the vehi‐
cle to the nearest Mercedes-Benz service
centre
You may be charged for these services.
More information about Mercedes me connect
services can be obtained in the Mercedes me
Portal: https://me.secure.mercedes-benz.com
Data transferred during Mercedes me con‐
nect call services
The data transferred during a Mercedes me con‐
nect call depends on:
The reason for initiation of the call
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The service that is selected in the voice con‐
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trol system
The activated Mercedes me connect services
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Which data is transferred for the services can be
taken from the currently valid terms of use.
These can be obtained in the Mercedes me por‐
tal: https://me.secure.mercedes-benz.com
Mercedes-Benz emergency call system
Information on the Mercedes-Benz emer‐
gency call system
The Mercedes-Benz emergency call system only
functions in areas where mobile phone coverage
is available from the mobile phone network pro‐
viders. Insufficient network coverage from the
mobile phone network providers may result in an
emergency call not being transmitted.
The Mercedes-Benz emergency call system is
available for at least ten years starting from the
manufacturing date.
The ignition must be switched on before an auto‐
matic emergency call can be made.
% The Mercedes-Benz emergency call system
is activated at the factory.
Overview of the Mercedes-Benz emergency
call system
The Mercedes-Benz emergency call system can
help to decisively reduce the time between an
accident and the arrival of emergency services
at the site of the accident. It helps locate an
accident site in places that are difficult to
access.
The emergency call can be made automatically
( page 308) or manually (
/ /
make emergency calls if you or others are in
need of rescue. Do not make an emergency call
in the event of a breakdown or a similar situa‐
tion.
Displays in the media display
SOS READY: eCall available
SOS NOT READY: the ignition is not on or eCall
is not available.
During an active emergency call, G appears
in the display.
You can find more information on the regional
availability of eCall at: https://www.mercedes-
benz-mobile.com/extra/ecall/
% If there is a malfunction in the emergency
call system (e.g. a fault with the speaker,
microphone, airbag, SOS button), a corre‐
sponding message appears in the multifunc‐
tion display of the instrument cluster.
Triggering an automatic emergency call
Requirements:
The ignition is switched on.
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