Hardware Error; Table 4-10: Hardware Error - Tektronix AWG5000B Series Service Manual

Hardware Error

Table 4-10: Hardware error

Error code Error log message
300000000 The system cannot find the device specified.
300000001 The device is not ready.
300000002 The AWG register access timeout period has
expired.
300000003 The time-out was generated while measuring
data.
300000004 The timer for the trigger has stopped.
300000005 PLL doesn't lock.
300000006 AwgController DLL doesn't lock.
300000007 Output board access error Board=No No: Board
number (Start with 0)
300000008 Not enough storage is available to process.
300000009 Calibration checksum data has an error.
300000010 Calibration version unmatched.
300000012 The Ipc busy timeout period has expired.
300000013 MemoryController DLL doesn't lock.
300000021 Read Error on Event Input Register.
300000022 Read Error on Trigger Input Register.
300000023 Read Error on Trigger Timer Register.
300000050
The phase adjustment of TEK0015 and AD9736
failed in channel 1.
300000051 The phase adjustment of TEK0015 and AD9736
failed in channel 2.
300000052 The phase adjustment of TEK0015 and AD9736
failed in channel 3.
300000053
The phase adjustment of TEK0015 and AD9736
failed in channel 4.
300000054 The AD9736 FIFO adjustment failed in
channel 1.
300000055 The AD9736 FIFO adjustment failed in
channel 2.
300000056 The AD9736 FIFO adjustment failed in
channel 3.
AWG5000B and AWG5000C Series Service Manual
The following table lists the instrument hardware related errors.
Possible defect
on board Note
MIO MIO: U100, U200, U220, Y230
N/A Software
MIO: U200, U300 AWG1G: U1000
MIO-AWG1G Cable
AWG1G AWG1G: U1000
AWG1G AWG1G: U1000
AWG1G, CLK1G AWG1G: U1000
CLK1G: U3200, U3220, Y3230
AWG1G, CLK1G AWG1G: U1000, J3010
CLK1G: J3230
OUT1G OUT1G: U5010
N/A Software
MIO MIO: U300, U390
MIO MIO: U300, U390
AWG1G AWG1G: U1000
AWG1G AWG1G: U1000, U4000x
AWG1G AWG1G: U1000
AWG1G AWG1G: U1000
AWG1G AWG1G: U1000
AWG1G, CLK1G AWG1G: U1000, U6000A, J3010
CLK1G: J3230
AWG1G AWG1G: U1000, U6000B
AWG1G AWG1G: U1000, U6000C
AWG1G AWG1G: U1000, U6000D
AWG1G AWG1G: U1000, U6000A
AWG1G AWG1G: U1000, U6000B
AWG1G AWG1G: U1000, U6000C
Troubleshooting
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