® EPSON User’s Guide POLLUTION PREVENTER Printed on recycled paper with at least 10% post consumer content...
EPSON disclaims any and all rights in those marks. As an Energy Star Partner, EPSON has determined that this product meets the Energy Star guidelines for energy efficiency. Copyright 0 1996 by Epson America, Inc.
Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Do not place the computer on an unstable surface or near a radiator or heat register.
Q If you plan to use the computer in Germany, observe the following: To provide adequate short-circuit protection and over- current protection for this computer, the building installation must be protected by a 16 Amp circuit breaker. instructions de shcuritb Importantes Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin.
Q Sauf dans les cas specifiques expliques dans ce manuel de l’usager, ne pas essayer d’entretenir ou de reparer l’ordinateur soi-meme. 0 Debrancher l’ordinateur et contacter un technicien qualifie dans les circonstances suivantes: Si le cordon ou la prise sont abimes; si un liquide a penetre a l’interieur de l’appareil;...
3 SchlieBen Sie alle Gerate an ordnungsgemaf3 geerdete Steckdosen an. Verwenden Sie keine Steckdosen, die mit demselben Stromkreis wie Fotokopiergerate oder Klimaanlagen, die sich regelma.Big ein- und ausschalten, verbunden sind. 3 Achten Sie darauf, dal3 das Netzkabel des Computers stets in einwandfreiem Zustand ist.
Introduction Your new EPSON® computer is a full powered, full featured system that gives you complete access for all your business and home computer needs. And because your computer is plug and play compliant and designed to take advantage of Microsoft@ Windows®...
High-speed, PCI VGA controller with an integrated 24-bit RAMDAC and 64-bit DRAM interface Two PCI, ATA-2 compatible, enhanced IDE interfaces supporting up to four IDE devices, such as hard disk drives and CD-ROM drives (two on each interface) 16KB of internal cache in the processor and 256KB of external cache on the main system board 1MB of video memory, expandable to 2MB Three Energy Star compliant power-saving modes for the...
ISA and PCI Expansion Buses Your computer includes two expansion buses for two types of option cards: ISA and PCI. The ISA bus transfers data at 8.33 MHz for up to three 16-bit ISA option cards. This bus is especially suitable for fax /modem cards, sound cards, and SCSI (Small Computer System Interface) cards for scanners.
Plug and Play Compatibility Your EPSON computer complies with plug and play industry standards, which reduce or eliminate manual configuration of hardware resources. This makes it much easier to add option cards or peripheral devices to your system. Also, the system BIOS includes PCI auto-configuration to support PCI option cards.
How to Use This Manual This manual contains the information you need to get the best results from your computer. You don’t have to read everything it contains. If you are reading this manual online, select the highlighted text in the summaries below to skip to the chapter you want to read. You can also print out chapters you use frequently.
If you purchased your computer in the United States or Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides the following services when you dial (800) 922-8911: Ll Technical assistance with the installation, configuration, and...
Electronic Support Services If you have a modem, the fastest way to access helpful tips, specifications, drivers, application notes, DIP switch or jumper settings, and bulletins for EPSON products is through the online services below. EPSON bulletin board service You can call the EPSON bulletin board service (BBS) at (310) 782-4531.
Info, and EPSON Contacts. Link to the EPSON Connection for the latest drivers and FAQs (Frequently Asked Questions) and the EPSON Chat area. To get in touch with EPSON around the world, EPSON Contacts includes contact information for local EPSON subsidiaries.
Chapter 1 Setting Up Your System This chapter describes how to set up your computer, if you have not already done so. This chapter describes the following procedures: Ll Choosing a location 3 Setting the voltage selector switch Ll Connecting system components Cl Turning the computer on 3 Turning the computer off.
Setting the Voltage Selector Switch Your system is powered by a 200 watt power supply. The power supply input voltage is controlled by a switch on the computer’s back panel that may be set to 115 VAC or 230 VAC. The computer is shipped with the voltage selector switch set to 115 VAC, which is appropriate for line source voltages between 100 and 120 VAC.
Connecting System Components Use the illustrations below to locate the ports on the back of your system as you connect the keyboard, monitor, and other devices. The icon next to each port identifies its function. Slimline computer keyboard Tower computer option slots mouse...
Connecting a Keyboard or Mouse Refer to the illustrations under “Connecting System Components” as you connect your keyboard and mouse. I===‘===/ To connect a keyboard, hold the cable connector so the arrow on the connector faces the icon on the computer case.
3. Align the connector on the monitor cable with the VGA monitor port on the computer. Then insert the connector into the port. a This icon identifies the computer’s VGA monitor port. Caution To avoid damaging the connector, be careful not to bend the pins when you insert it.
Connecting a Parallel of Serial Device Refer to the illustrations under “Connecting System Components” as you connect your parallel or serial device. Your computer has one multimode parallel port and two serial ports. To connect a printer or other peripheral device, follow the instructions in this section.
Be sure to set the multimode parallel port to the correct mode for the device you connected by changing the setting of the LPT Mode option in the SETUP program, as described in Appendix B. Check your parallel device documentation for the parallel port mode you should select.
Connecting the Power Cord Follow these steps to connect the computer’s power cord: 1. Plug the power cord into the power inlet on the back of the computer. WARNING To avoid an electric shock, be sure to plug the cord into the computer before plugging it into the wall outlet.
2. Turn on the computer by pressing the front panel. Refer to the illustrations below to locate the power button and other features on the front panel. POWER hard disk access drive SPEED light light Slimline computer Tower computer POWER button R E S E T - button...
The power indicator lights up; then the computer performs its power-on diagnostics, which are a series of checks to make sure everything is working correctly. During diagnostics, you see a message telling you to press Del to run the SETUP program. Then the computer loads the operating system.
Chapter 2 Using Your Computer This chapter describes the following operations: Cl Working comfortably 2 Using energy wisely 3 Using your Green PC features a Inserting and removing diskettes 0 Stopping a command or program u Resetting the computer 3 Using a password. Working Comfortably If you spend a lot of time at your computer, you may experience occasional fatigue or discomfort caused by repetitive motions or...
Using the Right Furniture Selecting a good desk and using the right type of chair can make a big difference in your level of comfort. When you set up your furniture, consider these suggestions: An L- or U-shaped desk configuration works well because it provides ample space to hold your computer equipment and work materials while keeping everything within easy reach.
Positioning Your Monitor Place the monitor so it is directly in front of you with the top of the screen slightly below eye level when you are sitting at the computer. You may want to place it on top of the computer or on a stand. Your line of sight to the screen should be about 10 to 20 degrees below the horizontal.
screen and the bright surroundings. You can use window blinds, shades, or drapes to control the amount of daylight in the room or reduce overhead lighting by turning off or dimming the lights. Here is a simple way you can test your lighting. While looking at the screen, use your hand-to shield your eyes from the brightest light source in the room (such as a window or overhead light).
Maintaining Good Posture and Work Habits Here are suggestions to help you stay fit while using your computer. If you form good work habits, you shouldn’t have to spend too much time thinking about Ll Work in a relaxed, natural, upright position and let the chair support you.
3 If you have an electronic mail system available to you, send E-mail rather than memos. Not only is this faster, but you’ll save paper and storage space too. ;J Use recycled paper whenever you can and, if possible, reuse or recycle used paper instead of throwing it away.
If your system was in Suspend mode, it takes a few moments for the monitor to display and for the hard disk drive to return to active mode. You’ll hear it start again. It takes a few seconds for the drive to reach its full operating speed and read or write to the disk.
Inserting and Removing Diskettes To insert a diskette into a 3.5-inch drive, hold the diskette with the label facing up and the shutter leading into the drive, as shown in the following illustrations. Slide the diskette into the drive until it clicks into place. Slimline computer Tower...
When you want to remove the diskette, make sure the drive light is off; then press the release button. Remove the diskette and store it properly. Caution Never remove a diskette, reset the computer, or turn it off while a diskette drive light is on. You could lose data. Also, remove all diskettes before you turn off the computer.
Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try again.
If you enabled the Password on Boot option in SETUP, you must enter the Supervisor or User password every time you turn on or reset the computer. If you enter a password but disable the Password on Boot option, you must enter the password when you start SETUP.
Note If you want to delete your password, you must run the SETUP program and follow the instructions for deleting a password under “Selecting the Security and Anti-Virus Options” in Appendix B. If you do not remember your password, see “Password Problems”...
Chapter 3 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as option cards and system or video memory modules, or by upgrading the processor. If you are reading this manual online, be sure to print out this chapter before performing any of the steps it describes.
Removing the Cover You need to remove the computer’s cover to install any of the options described here or to install or remove a disk drive (as described in Chapters 4 and 5). Follow these steps: 1. Turn off the computer and then any peripheral devices. 2.
Tower computer 5. Grasp the sides of the cover and lift it off as shown below. For the slimline computer, lift up the cover at an angle and then pull it off. For the tower computer, pull the cover straight back until it clears the case. Slimline computer Installing and Removing Options 3-3...
Tower computer 6. Set the cover aside. 7. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover. If you are not properly grounded, you could generate an electric shock that could damage a component when you touch it.
Replacing the Cover When you are ready to replace the computer’s cover, refer to the illustrations above and follow these steps: Make sure all the internal components are installed properly. Check all cable connections, especially those that might have been loosened during your work. Make sure all cables are out of the way so they do not catch on the cover.
Locating the lnternal Components As you follow the instructions in this chapter, refer to the illustrations below to locate the major components inside your computer. Slimline computer option card connector board connector board processor 3-6 Installing Removing Options bracket...
Tower computer front ’ drive bays processor power supply Installing and Removing Options 3-7 option card connector board rear Internal drive mounting bracket...
Locating the System Board Components This illustration shows the system board inside your computer. Use this illustration to locate jumpers, SIMM sockets, external cache sockets, and video memory sockets. parallel port device port memory chips and - sockets SVGA f e a t u r e - connector video controller -...
Changing the Jumper Settings The jumpers on the system board are preset to factory default positions, indicated by an asterisk (*) in the tables below. (See the illustration under “Locating the System Board Components” to locate jumpers.) Use the information in this section to change jumper settings, if necessary.
VGA DRAM jumper settings Timing mode Fast page mode EDO mode * Default setting Miscellaneous jumper settings * Default setting Setting the Jumpers A jumper’s setting is determined by where the jumper is placed on the pins. For example, if the desired setting is 1-2, you place the jumper over pins 1 and has a notch next to pin 1 on each set of pins.) 3-10 Installing and Removing Options...
The illustration below shows a 3-pin jumper with a 2-3 setting. Six-pin jumpers are arranged in 2 columns of 3 pins each. The settings are 1-2, 3-4, and 5-6. Pin 1 is the top left pin. (There is no notch in the artwork for 6-pin jumpers. Use the orientation of the writing on the system board to help you identify the top pins.) The following illustration shows a 6-pin jumper with a 1-2 setting.
3. To move a jumper from one position to another, use needle- nose pliers or tweezers to pull it off its pins and gently move it to the desired position. Caution Be careful not to bend the jumper pins or damage any components on the system board.
32MB 32MB 32MB Your SIMM sockets may not look exactly like the ones in the illustrations. If you’re not sure how to install SIMMs, contact your Authorized EPSON Servicer or the EPSON Connection and ask for assistance. 16MB 16MB 32MB...
Inserting SlMMs Make sure the computer is turned off and the cover is off. You may find that laying the computer on its side makes the process easier. Then follow these steps to install SIMMs: 1. Refer to the illustration under “Locating the System Board Components”...
4. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it;...
2. Remove any option cards that may be blocking your access to the SIMM sockets; see “Removing an Option Card” for instructions. 3. Use your fingers or a small screwdriver to carefully pull away the tabs that secure the SIMM at each end. The SIMM falls to the side;...
Installing an Option Card This section explains how to install option cards in your computer. Your computer has five slots; the three large slots are ISA compatible and the two smaller slots are PCI compatible. Note The two PCI slots are labeled PCI1 and PCI2 on the option slot connector card.
When you unpack the option card, do not touch the components on the circuit board or the gold-edged connectors. Place the card gently on top of its original packing material with the component side facing up. Keep the packing materials in case you remove the card later. Adjust any switches or jumpers on the card, if necessary, before you install it.
3. Hold the card along the top corners and guide it into the slot, as shown below. (If you are installing a full-length card insert the front edge of the card into the corresponding guide inside the computer’s front panel.) Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully.
Installing a Card in the Slimline Computer (2-slot Side) The option card connector board in the slimline computer has two slots on one side and three slots on the other side. Follow these steps to install an option card on the two-slot side: 1.
Installing a Card in the Tower Computer Follow the steps below to install an option card in the tower computer. Although the illustration shows a PCI card, you can use the same instructions for an ISA card. 1. Remove the retaining screw securing the option slot cover to the computer, as shown below.
3. Hold the card along the top corners and guide it toward the slot, as shown below. Once the connectors reach the slot, push the card in firmly (but carefully). You should feel the card fit into place. If it does not go in smoothly, do not force it;...
Note that your video memory sockets may not look exactly like the ones in the illustration. If you’re not sure how to install video memory, contact your Authorized EPSON Servicer or the EPSON Connection for assistance. Installing and Removing Options 3-23...
Follow the steps below to install video memory. (If you have a tower computer, you may want to begin by laying it on its side.) Locate the video memory sockets on the left side of the system board, as shown in the illustration under “Locating the System Board Components.”...
If you’re not sure how to install a processor, contact your Authorized EPSON Servicer or the EPSON Connection for assistance. Follow these steps to replace the processor: 1.
3. To open the socket, locate the handle at the base of the socket. (The handle rests under a plastic tab.) Press the handle down and away from the tab; then lift it up to release the processor from the socket. The illustration in step 6 shows this handle in the released position.
Make sure the pins in the processor are directly over the holes in the socket. Then gently push the processor straight into the socket, pressing evenly on all sides. Secure the processor by pressing the ZIF handle back to the closed position.
Chapter 4 Installing and Removing Slimline Drives This chapter describes how to install and remove optional drives in your slimline computer. You can use these instructions to install a variety of devices, such as hard disk drives, diskette drives, tape drives, CD-ROM drives, PCMCIA card readers, optical drives, or other mass storage devices.
Some of the steps in this chapter may not apply for the drive you are installing. See the documentation that came with your drive for more information. Your slimline computer can hold up to four mass storage devices, including the diskette drive that came with your system.
Note Use the primary IDE interface to connect only IDE hard disk drives. You must connect any other type of IDE devices to the secondary IDE interface. Never connect an IDE CD-ROM drive to the same interface used by an IDE hard disk drive. Before you install a drive, identify pin 1 on the drive connector so you know where it is when you connect the drive cable.
Removing the Drive Mounting Bracket Your computer has a 3.5-inch diskette drive, and it may have a hard disk drive installed in a mounting bracket. In order to install or remove any drives, you must first remove the drive mounting bracket. Follow these steps: 1.
3. Remove the screws securing the bracket to the drive bay and brace. Save the screws for later use. drive bay brace 4. Slide the bracket away from the front of the computer and lift it out. Installing and Removing Slimline Drives 4-5...
Installing a Hard Disk Drive in the Mounting Bracket You can install a new hard disk drive below the diskette drive in the mounting bracket once you have removed the bracket and drive from the computer. In order to fit in this space, your hard disk drive must be 1 inch high by 3.5 inches wide.
2. Align the holes in the drive with the oval-shaped holes in the bracket. 3. Secure the drive with two or four screws, depending on the location of the holes. Replacing the Bracket in the Computer Follow these steps to replace the bracket in your computer: 1.
2. Make sure the holes in the bracket are aligned with the holes in the drive bay and brace. Then secure the bracket with the screws you removed previously. Connecting the Drive Cables After you replace the bracket, you need to connect the cables for both the hard disk drive and the diskette drive.
Connecting the hard disk drive cables After you replace the bracket, you need to connect the cables to the hard disk drive. Follow these steps: 1. Locate one of the IDE device cables that are connected to the IDE interfaces on the system board. They are flat cables with a system board connector on one end and two IDE device connectors on the other end.
4. Position the connector on the cable so that the red wire aligns with pin 1 on the drive. 5. Make sure the holes in the cable connector fit over all the pins; then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the connector.
6. Locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) 7. Position the power supply cable connector so that its notched corners line up with the notched corners of the power supply connector on the hard disk drive.
Reconnecting the Cables to the Diskette Drive Refer to the illustration below while you follow these steps: red wire 1. Locate the connector on the diskette drive ribbon cable. 2. Identify pin 1 on the drive and align the connector so that the red wire is at pin 1.
5. If you have finished installing or removing drives, replace the computer’s cover, as described under “Replacing the Cover” in Chapter 3. Then see “Using the Fixed Disk Setup Option” in Appendix B for instructions on defining your new drive configuration. Removing a Hard Disk Drive From the Mounting Bracket You may need to remove a hard disk drive for service or for...
3. Slide the bracket away from the mounting area and lift it out. 4. Remove the screws securing the hard disk drive to the bracket and slide the drive out of the bracket. 5. Replace the bracket following the instructions under “Replacing the Bracket in the Computer.”...
“Hard Disk Drive Information” section of Appendix A lists the master and slave jumper settings for high-capacity, EPSON-qualified IDE hard disk drives. If your drive is not listed or you need more information, see the documentation that came with your drive or contact the manufacturer.
2. As shown below, place a mounting frame on one side of the drive and align it so that the oval holes in the frame are positioned over the holes in the drive. Then secure the mounting frame to the drive with the two screws. 3.
2. Remove the plastic faceplate from the bay by pushing it out from the inside of the computer. Keep the faceplate in a safe place in case you remove a drive later (or if you install a hard disk drive). 3.
4. Align the slots at the side of the drive bay with the mounting holes in the drive or mounting frames. Then secure both sides of the drive to the bay using the retaining screws that came with the drive. Connecting the Drive and Power Cables If your IDE device cable is already connected to the IDE interface, follow the steps in this section to connect the cable to...
3. Position the connector on the cable so that the red wire aligns with pin 1 on the drive. 4. Make sure the holes in the cable connector fit over all the pins; then push in the connector. Caution If you do not correctly align the holes with the pins, you could severely damage your hard disk drive when you push in the connector.
6. Align the notched corners of the power supply cable connector with the notched corners of the drive’s power connector (such as the one shown below). Make sure the holes fit over all the pins and then push in the connector. 7.
8. Position the audio cable connector so that the tab faces up and aligns with the notch in the CD-ROM drive’s audio connector. Then push in the connector. audio connector 9. If you installed a hard disk drive in one of the external bays, replace the faceplate.
Removing a Drive from an Externally Accessible Bay You may need to remove a drive for service or replacement. Caution Before you remove a hard disk drive, make sure you have backup copies of all your files and programs. You can use backup software or the backup utility in your operating system.
3. Remove the screws securing the drive on both sides. 4. Reach behind the drive and gently push it out through the front of the bay; then pull it out of the slot. 5. Once you have removed the drive, replace the faceplate by inserting one side of the plate, then gently pressing on the other side until it snaps into place.
8. If you have finished installing or removing drives, replace the computer’s cover, as described under “Replacing the Cover” in Chapter 3. Then see “Using the Fixed Disk Setup Option” in Appendix B for instructions on defining your new drive configuration. 4-24 Installing and Removing Slimline Drives...
Installing and Removing Tower Drives This chapter describes how to install and remove optional drives in your tower computer. You can use these instructions to install a variety of devices, including hard disk drives, diskette drives, tape drives, CD-ROM drives, and other devices. If you are reading this manual online, be sure to print out this chapter before performing any of the steps it describes.
Your tower computer can hold up to seven mass storage devices, as described in the table below. Drive buy Four externally accessible bays One front internal bay Two rear internal bays To install or remove a drive, first remove the computer’s cover as described under “Removing the Cover”...
Note Use the primary IDE interface to connect only IDE hard disk drives. You must connect any other type of IDE devices to the secondary IDE interface. Never connect an IDE CD-ROM drive to the same interface used by an IDE hard disk drive. Before you install a drive, identify pin 1 on the drive connector so you know where it is when you connect the drive cable.
Installing a Drive in the Front Internal Drive Bay Follow these steps to install a drive in the front internal drive bay: 1. Position the drive so its drive and power connectors face the back of the computer and its circuit board is on the bottom. 2.
Connecting the Cables to the Front Infernal Drive Follow these steps to connect the IDE device and power cables to the front internal drive: 1. Locate one of the IDE device cables that are connected to the IDE interfaces on the system board. They are flat cables with a system board connector at one end and two IDE device connectors at the other end.
4. Position the IDE device cable so the side with the red wire aligns with pin 1 on the drive. Make sure the holes in the connector fit over all the pins; then push in the connector. 5. Locate one of the power supply cables that lead from the power supply.
Removing a Drive From the Front internal Drive Bay You may need to remove a hard disk drive for service or for replacement. Caution Before you remove a hard disk drive, make sure you have backup copies of all your files and programs. You can use backup software or the backup utility in your operating system.
2. Remove the four screws securing the drive to the drive bay. There are two screws on each side of the drive. 3. Slide the drive out the back of the bay. 4. If you have finished installing or removing drives, replace the computer’s cover;...
Installing a Drive in an Externally Accessible Bay Follow these steps to install an internal or externally accessible drive in an externally accessible drive bay: 1. Using a screwdriver, reach inside the back of the drive bay you are going to use and insert the screwdriver into one of the holes in the metal plate covering the drive bay slot.
4. Slide the drive into the front of the bay and secure it to the bay using the four screws that came with the drive. 5. Connect the appropriate cable to the drive. If you are installing an IDE device, see “Connecting the Cables to the Front Internal Drive”...
6. Now locate one of the power supply cables that lead from the power supply. (They have multicolored wires and a plastic connector on the end.) Align the notched corners of the cable’s connector and the drive’s power connector; then push in the connector.
8. Position the audio cable connector so that the tab faces up and aligns with the notch in the CD-ROM drive’s audio connector. Then push in the connector. 9. If you installed a drive that is not externally accessible, replace the plastic faceplate for the bay you used. Insert one side of the faceplate, then gently press on the other side until it clicks into place.
10. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 3 for instructions. Then see “Running SETUP” in Appendix B for instructions on defining your new drive configuration. Removing a Drive From an Externally Accessible Bay Follow these steps to remove a drive from an externally accessible drive bay: 1.
2. Remove the four screws (two on each side) securing the drive to the drive bay. Then slide the drive out through the front of the bay. 3. If you are not installing another externally accessible drive in the open drive bay, you may want to install a plastic faceplate to cover that bay.
4. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 3 for instructions. Then see “Running SETUP” in Appendix B for instructions on defining your new drive configuration. Installing a Drive in the Rear Internal Bay Your computer may have a hard disk drive already installed in the rear internal drive bay.
3. Place the rear internal drive bracket on your work surface as shown in the illustration below. 4. Position the drive so that its drive and power connectors face the end of the bracket shown below. Then slide the drive into the appropriate bay in the bracket and secure it with the four screws that came with the drive.
5. Replace the bracket as shown below and secure it to the back panel with the four screws you removed earlier. 6. To connect the drive cables to the drives in the rear internal bracket, first locate pin 1 on each drive’s connector. The number 1 or 2 may be printed on the drive’s connector or circuit board to identify the side containing pin 1.
7. Hold the connector on the IDE device cable so the red wire aligns with pin 1 on the drive. Make sure the holes in the connector fit over all the pins; then push in the connector. 8. Locate a power supply cable for each drive installed in the rear internal bracket.
9. If you have finished installing or removing drives, replace the computer’s cover; see “Replacing the Cover” in Chapter 3 for instructions. Then see “Running SETUP” in Appendix B for instructions on defining your new drive configuration. Removing a Drive From the Rear Internal Bay You may need to remove a hard disk drive for service or for replacement.
Follow these steps to remove a drive from the rear internal drive bay: 1. Remove the IDE device and power cables from the back of each drive in the rear internal bracket. 5-20 Installing and Removing Tower Drives...
2. Remove the four screws securing the rear internal drive bracket to the computer’s back panel and slide it out of the computer. 3. Remove the four screws securing the drive to the bracket and slide the drive out of the bracket. 5-21 Installing and Removing Tower Drives...
Replace the bracket as shown below and secure it to the back panel with the four screws you removed earlier. If there is a drive installed in the rear internal bracket, follow steps 6 through 8 under “Installing a Drive in the Rear Internal Bay”...
Chapter 6 Troubleshooting If you have any problems with your computer, refer to this chapter. You can correct most problems by adjusting a cable connection, repeating a software procedure, or resetting the computer. If you are reading this manual online, be sure to print out this chapter before performing any of the steps it describes.
External cache problems Controller problems. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection for help; see “Where to Get Help” in the Introduction of this manual for instructions. Identifying Your System When you request technical assistance, be ready to provide the serial number and “A”...
System BIOS version: System configuration: Operating system version: Software versions: CONFIG.SYS: AUTOEXEC.BAT: Restart your system. You’ll see the system BIOS version number displayed on the screen during power-on diagnostics. Start SETUP and make a note of all your configuration option settings. At the MS-DOS@ prompt, type and press Enter.
The Computer Will Not Start The power light is on, but the computer does not start. Place a boot diskette in drive A and turn on the computer again. Caution If you turn off the computer, always wait at least 20 seconds before turning it back on to prevent damage to its circuitry.
If you replace the processor, make sure the new processor is installed correctly, and that the processor is aligned correctly on the system board. If you did not align it correctly, the system won’t start. Also make sure the jumpers are set correctly for your processor speed.
Your system suddenly stops operating. You may have overloaded the power supply. See your option card manuals for the power requirements of your cards. Then check “Option Slot Power Limits” in Appendix A to see if they exceed the option slot power limits of your computer. Keyboard Problems The screen displays a keyboard error message when you turn on or reset the computer.
Monitor Problems There is no display on the screen. Check that the monitor’s power switch is on and that its power light is on. Also, the computer may be in a power-saving mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image.
Turn off the monitor’s power, wait five seconds, and turn it back If the light still does not come on, check the electrical outlet for power. Turn off your monitor and unplug it from the outlet. Then plug a lamp into the wall outlet and turn it on. If the light turns on, your monitor may be faulty.
Contact the dealer from whom you purchased the drive; if the diskette drive came with your computer, contact your Authorized EPSON Servicer or the EPSON Connection for assistance. The diskette is the right type, but you still see an error.
Appendix B for more information. The diskette drive is making loud Contact your Authorized EPSON Servicer or the EPSON Connection. To prevent damage to diskettes, do not put a diskette into the drive until you identify and resolve the problem.
Some hard disk drives may not support the power management features on your system. You may need to disable these features in SETUP; see “Setting the Green PC Options” in Appendix B for more information. You see a hard disk drive error when you start your system. Run SETUP and check that your system is auto-sensing the correct drive type.
If you cannot access data on your hard disk or you are seeing read /write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. CD-ROM Drive Problems Make sure the drive contains the correct CD-ROM disc. Make sure the disc is rightside up and inserted correctly in the drive.
Set jumper JPl back to the Off position. Then turn on the computer again. If you want to set a new password, use SETUP as described under “Selecting the Security and Anti-Virus Options” in Appendix B. Software Problems Your operating system won’t start after you installed the PCI IDE drivers.
Some software, like OS/2®, UNIX, or NetWare,@ needs at least 8MB to 16MB of RAM to work correctly. Check your software documentation for the minimum memory requirements. If necessary, add more memory as described under “Installing Memory Modules (SIMMs)” in Chapter 3. Printer or Scanner Problems The printer or scanner does not work at all.
Option Card Problems A new/y installed option card is not working correctly. Make sure the option card is installed correctly and is well- seated in its slot. Run SETUP to update your configuration after you install the card. See Appendix B for instructions. Perform setup procedures for any software you are using with the card.
Memory Module Problems The memory count displayed by power-on diagnostics or the SETUP program is incorrect. You may have installed the SIMMs incorrectly. They may be the wrong type or speed, or they may not be inserted all the way or in the correct sockets.
Controller Problems You see a controller error for the drive controllers or the l/O port controllers when you start your system. If the error message refers to an IDE (or HDD) controller or the diskette drive controller, make sure that you have enabled the controller in the SETUP program;...
Appendix A Specifications This appendix describes the following specifications: Computer specifications System memory map Video resolutions and colors Hard disk drive information DMA assignments Hardware interrupts System I/O address map Connector pin assignments Options available from EPSON Tested operating environments. Specifications...
Computer Specifications CPU and Memory 64-bit Green PC energy saver Memory Video Shadow RAM A-2 Specifications 586-class processor Energy Star compliant, low-power, doze, standby, and suspend modes for the CPU, hard disk drive, and VGA display; select time-out periods, power-saving rates, and other options in SETUP 64-bit DRAM interface supporting up to 8MB RAM standard on two 4MB SIMMs;...
Cache Math coprocessor Clock/ calendar Controllers PCI chipset Video 16KB of internal cache in the processor; 256KB of external cache installed on system board with two pipelined burst SRAM chips; internal and external cache controllable through SETUP Math coprocessor built into the 586-class processor Real-time clock, calendar, and CMOS RAM socketed on system board with...
Diskette Hard disk and other IDE devices Interfaces M o n i t o r Parallel Serial Keyboard A-4 Specifications Controller on system board supports up to two diskette drives, or one diskette/ combo diskette and one tape drive Two PCI, ATA-2 compatible, bus- mastered IDE interfaces on system board support up to four IDE devices (two on each interface);...
Mouse option slots Speaker Mass Storage Diskette drive types Hard disk drive types PS/2 compatible mouse interface built into system board; 6-pin, mini DIN connector Connector card with five I/O expansion slots; three ISA compatible (8.33 MHz bus speed) and two PCI bus-mastering slots MHz bus speed) Internal Slimline...
Other devices Keyboard Mouse SETUP Program System security virus protection A-6 Specifications Half-height tape drives, CD-ROM drives, optical drives, PCMCIA card readers, or other devices; 5.25-inch, or 3.5-inch with mounting frames Detachable, two-position height; 104 or 105 sculpted keys; countrydependent main typewriter keyboard;...
Power Supply Type Input ranges Maximum output Frequency Cables Option Slot Power Limits Output voltage (VDC) For all slots Physical Characteristics Dimension Slimline 1 Width 1 16.8 inches (427 mm) Depth 15.8 inches (401 mm) Height 4.4 inches (112 mm) Weight 18.2 lb (8.3 kg) with one diskette drive, but without...
Environmental Requirements Condition Temperature Humidity (non-condensing) Altitude System Memory Map Address range FEOOZIOh-FFFFFFh 100000h-FDFFFFh 0E0000h-0FFFFFh 0C8000h-0DFFFFh 0C0000h-0C7FFFh 0A0000h-0BFFFFh 000000h-09FFFFh A-8 Specifications 1 Operating range ( 41° to 90° F (5° to 32° C) 20% to 90% -330 to 9,900 ft (-100 to 3,000 m) Function 128 KB duplication of ROM BIOS stored at 0E0000h-...
IDE hard disk drive settings C/D jumpered Conner CFS541A SW1 on, NEC D3747 SW2-SW4 off NEC D3745 SW1 on, SW2-SW4 off Seagate ST31640A No jumpers Seagate ST51270A No jumpers Seagate ST3630A No jumpers DMA Assignments level Assigned device DMA0 Reserved Available 1 DMA1 DMA2...
Hardware Interrupts IRQ no. Function IRQ0 Internal timer Keyboard IRQ1 IRQ2 Cascade to IRQ9 Serial port 2 IRQ3 IRQ4 Serial port 1 LPT2 IRQ5 Diskette drive controller IRQ6 IRQ7 Parallel port 1 Real-time clock 1 IRQ8 Cascaded from IRQ2 IRQ9 Available IRQ10 IRQ11...
Ground Options Available From EPSON Many options for enhancing and supplementing this product are available from EPSON. Call your nearest marketing location or EPSON Accessories for more information about specific options. Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system.
Appendix B Running SETUP and Installing Drivers Your computer has a configuration program, called SETUP, contained within the BIOS ROM (basic input/output system read-only memory) chip on the system board. The BIOS ROM also contains default configuration settings for your hardware configuration, security options, and power-saving features that SETUP allows you to change.
Running SETUP You may want to run the SETUP program the first time you use your computer to customize the settings. You also may need to run SETUP again later if you add options or change your configuration. Starting the SETUP Program When you start your computer, it performs some power-on diagnostics.
The table below lists some of the keys you can use to perform SETUP operations. SETUP function keys 1 Press 1 To Move the cursor to the next or previous modifiable option tl-+c Move the cursor to the top or bottom of the menu or Home or End screen F1 or Alt H...
Setup options are described in the table below. System System Setup options Option System Time System Date Video System System Memory Extended Memory Diskette Drive A and B Keyboard Default setting (1) lf you installed a video adapter card, make sure you disable the on-board SVGA controller by setting jumper JP21 to position 2-3;...
Using the Fixed Disk Setup Option The Fixed Disk Setup option defines the types of hard disk drives connected to the primary and secondary IDE interfaces in your system. When you select this option, you see the Fixed Disk Setup screen.
Some older drives may not support the auto-sensing feature. If the drive parameters displayed on the screen do not match your drive, you need to define your own drive parameters (see the next section for instructions). You may also need to set the remaining options on the screen, as described below.
Using the Advanced System Setup Options When you select the Advanced System Setup option, you see the Advanced System Setup screen, from which you can configure the computer’s integrated peripheral devices (such as the parallel and serial ports), cache memory, shadow the advanced chipset, and PCI devices.
Integrated peripherals options (continued) Settings Option LPT port 378, 3BC, IRQ7 278, 378, 3BC, IRQ5 278, Auto Disabled LPT Mode Standard Bi-directional* EPP Mode ECP Mode ECP & EPP Enabled Diskette Disabled controller Local Bus IDE Both adapter Primary Disabled Default setting Configuring cache memory Select...
Memory cache options Option External Cache System BIOS shadow Video BIOS shadow Default setting Configuring shadow memory Select the Memory Shadow option to enable video BIOS shadowing or configure specific option ROM shadow blocks. Note Shadowing for the system BIOS is always enabled. For the best system performance, always set the Video Shadow option to Enabled (the default setting).
Configuring PCI devices Select PCI Devices from the Advanced System Setup screen to configure the devices connected to the PCI option slots in your computer. These options need to be set only if you installed older PCI devices that do not follow PCI version 2.0 specifications.
PC/ devices options (continued) Option PCI Device Slots 1 and 2 Enable Master Default Latency Timer Latency Timer Setting the Boot Options When you select Boot Options from the Main Menu, you see the Boot Options screen, which allows you to define the drive boot sequence and determine which power-on diagnostic tests the computer performs when you start your system.
The Boot Sequence option determines the order in which the computer checks the drives for an operating system when you turn it on or reset it. The table below describes the available settings. Boot sequence option settings Option Description Loads operating system from drive A; if it isn’t there, loads it A: then C: from drive C (recommended setting) C: then A:...
Selecting the Security and Anti- Virus Options When you select Security and Anti-Virus from the Main Menu, you see the Security and Anti-Virus screen, which contains options that allow you to set passwords and anti-virus options, as described below. Selecting password types You can define both User and Supervisor password levels for this system.
or changing passwords Entering To specify a User password, you must first specify a Supervisor password. Follow these steps to enter or change a password: 1. Select Set supervisor Password and press 2. You see a Set Supervisor Password window. Type a password of up to seven characters and press 3.
If you forget your password, see “Password Problems” in Chapter 6. Using the virus protection features The Diskette Access option lets you restrict access to your diskette drives based on the password levels you have defined. This prevents unauthorized users from accessing the drives and possibly introducing a virus to your system.
Setting the Green PC Options Select Green PC Features from the Main Menu to view the Green PC Features screen. The options on this screen allow you to control the computer’s Energy Star compliant, power-saving options described in the table below. (For more information on the Green PC feature, see “Using Your Green PC Feature”...
Green PC options (continued) Option Settings System Suspend Timer 2 minutes 5 minutes 10 minutes 15 minutes 20 minutes 30 minutes 60 minutes Disabled IDE Hard Disk Standby 1 minute Timer (2) 2 minutes 3 minutes 4 minutes 5 minutes 10 minutes 16 minutes * Disabled...
Exiting SETUP When you leave SETUP, you can save your settings or exit SETUP without saving your settings. You can also return all values to the factory defaults. The easiest way to leave SETUP is the following: any SETUP screen, press 2.
Installing the PCI IDE Drivers If you Windows 95, your system already includes all the have files and drivers you need for maximum performance. If you Windows 3.1 as your operating system, you may have install the PCI IDE driver that lets you take full advantage of the high-speed performance available through your system’s IDE interfaces for hard disk drives and other IDE devices.
To obtain drivers for additional applications or new drivers as they become available, contact EPSON on the Internet at our World Wide Web page (http://www.epson.com) or at our FTP site (ftp.epson.com), or access one of EPSON’s other electronic support services.
Glossary Address The location where information is stored in a computer’s memory. ATA-2 AT Attachment. A drive interface that provides high-speed, high-capacity data transfers. BIOS Basic Input/Output System. Routines in ROM (Read Only Memory) that handle the transfer of information in your operating system.
Controller A processor, interface, port, or adapter that translates data between the CPU and a peripheral device, such as a hard disk, diskette drive, keyboard, or video monitor. Controllers convert data from one format to another, match speeds between devices that operate at different speeds, and perform other functions.
Extended Capabilities Port. The parallel port mode in your computer that provides the fastest bidirectional signals for the parallel port and includes other enhanced functions. It requires an ECP-capable device (e.g., printer) at the other end of the connection. Enhanced Parallel Port. A parallel port mode in your computer that provides high-speed, bidirectional signals for the parallel port.
Interface A physical or software connection that transmits data between equipment or programs so they can work with each other. Interlaced A method of scanning a video screen which appears to double the refresh rate of the image on the screen. A signal that a device uses when it is ready to accept or send information.
Math coprocessor A device enables the computer to process mathematical that calculations faster by using floating point numbers instead of whole numbers for calculations. Memory module A small circuit board that contains surface-mounted memory chips. You can add memory modules to the main system board to expand your computer’s memory.
PCMCIA card Personal Computer Memory Card International Association card. A credit-card-sized device used for data storage, memory expansion, or other purposes. PCMCIA cards are often used in notebook computers and PCMCIA card readers. Port A physical socket on a computer to which you can connect a peripheral device.
Reset To restart a computer without turning it off. You can reset your computer by pressing button. Resetting erases all data stored in RAM and reloads the computer’s operating system. Read Only Memory. Memory that can only be read and cannot be modified.
True Color A VGA feature that supports 24-bits-per-pixel color, which enables your VGA interface to display 16.8 million colors. The screen image looks more like a photograph than a traditional computer image. Video Graphics Array. A high-resolution display adapter that provides a variety of video modes.
Index AC power, see Power Advanced System Setup options, B-7 to B-11 Integrated Peripherals, B-7 to B-8 Memory Cache, B-8 to B-9 Memory Shadow, B-9 PCI Devices, B-10 Altitude requirements, A-8 Application programs compatibility, A-15 problems, 6-13 to 6-14 ATA-2 compatible, Intro-2, 6-10, A-4, B-20 AUTOEXEC.BAT file, 6-3 Auto-sensing, hard disk drive, 6-11,...
COMn port, see Serial ports Component damage, 3-4, 3-12, 3-26 Components, internal, 3-6 to 3-8 CompuServe, Intro-7 CONFIG.SYS file, 6-3 Configuration files, 3-27, 6-3 program, see SETUP program Connectors DB-9P, 1-7 diskette drive, 3-8 IDE, primary and secondary, 3-8, IR module, 3-8 keyboard, 1-3 to 1-4, A-4 monitor, 1-3 to 1-5, A-4 mouse, 1-3 to 1-4, A-5...
Diskettes defective, 6-9 errors, 6-8 to 6-9 formatting, 6-9 inserting, 2-8 to 2-9 problems, 6-8 to 6-9 release button, 2-8 to 2-9 removing, 1-10, 2-8 to 2-9 shutter, 2-8 types, 6-9, A-5 write-protected, 6-9 Display adapters, see Video DMA assignments, A-11 DMA channels, 1-7, 3-9 DOS command, stopping, 2-9 Doze mode, 2-6 to 2-7...
Galileo, 6-8, B-20 Green PC options, Intro-2, 2-6 to 2-7, 6-7, 6-11, B-16 to B-17 Hard Disk Standby Timer, B-17 Power Savings, B-16 System Doze Timer, B-16 System Standby Timer, B-16 System Suspend Timer, B-17 VGA with Power Down Feature, B-17 Grounding yourself, 3-4, 3-24, 3-25 Hard disk drive...
Jumpers changing settings, 3-9 to 3-12 hard disk drive, 6-10, A-11 IDE device, 4-2 to 4-3, 5-2 to 5-3 locating, 3-8 master and slave, 4-2 to 4-3, 5-2 to 5-3 Keyboard connecting, 1-3 to 1-4 controller, 3-8 errors, 6-6 port, 1-3 to 1-4, 3-8, A-4 problems, 6-6 SETUP option, B-4 specifications, A-6...
Mounting bracket, 3-6 installing hard disk drive in, 4-5 to 4-7 removing from computer, 4-4 to 4-5 removing hard disk drive from, 4-13 to 4-14 replacing in computer, 4-7 to 4-8 Mounting frames, attaching, 4-15 to 4-16 Mouse connecting, 1-3 to 1-4 driver, 6-6 errors, 6-6 port, 1-3 to 1-4, 3-8, A-5...
bus architecture, Intro-1 bus-mastering slots, A-5 chipset controller, A-3 expansion bus, Intro-3 IDE drivers, installing, B-19 to B-20 option slots, Intro-2, 3-17 to 3-23 VGA controller, Intro-2, A-3 PCI Devices options, B-10 PCI1 and PCI2 slots, 3-17 PCMCIA card reader, A-6 Pentium, see Processor Peripheral Component Interconnect, see PCI...
RAM, Intro-1, A-2 Random Access Memory, see RAM Read/write errors, 6-12 Real-time clock, 3-8, A-3 RESET button, 1-9, 2-10 Resetting the computer, 2-10 Resolutions, see Video, resolutions Resources, configuring, Intro-3 Restarting the computer, see Resetting the computer Resume system activity, 2-6 ROM, A-2, B-9, B-18 RS-232C ports, see Serial ports S3REFRSH, 6-8, B-20...
Slave hard disk drive, see Hard disk drive Slot cover bracket, 3-23 Slots, see Option slots Small Computer System Interface, see SCSI cards Smoke, 1-1 Software, see Application programs SOJ flat pack video DRAM chips, 3-23 to 3-25, A-2 Speaker, 3-8, A-5 SPEED light, 1-9 SRAM chips, see Cache memory Standby mode, 2-6 to 2-7, A-2, B-16,...
Video memory installing, 3-23 to 3-25 location, 3-8 requirements, A-Y specifications, Intro-2, 3-23 to 3-25, Virus protection options, A-6, B-13, B-15 Voltage selector switch, 1-2 Weight of computer, A-7 Width of computer, A-7 Windows 3.1 PCI IDE driver, B-19 video drivers, B-20 Windows 95, Intro-1 auto-play feature, 2-7 Work environment, 1-1, 2-1 to 2-5...