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Epson ActionTower 3000 Computer User Manual

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   Summary of Contents for Epson ActionTower 3000 Computer

  • Page 2

    Epson America makes no representations or warranties, either express or implied, by or with respect to anything in this manual, and shall not be liable for any implied warranties of merchantability and fitness for a particular purpose or for any indirect, special, or consequential damages.

  • Page 3: Important Safety Instructions

    Important Safety Instructions Read all of these instructions and save them for later reference. Follow all warnings and instructions marked on the computer. Unplug the computer before cleaning. Clean with a damp cloth only. Do not spill liquid on the computer. Do not place the computer on an unstable surface or near a radiator or heat register.

  • Page 4

    Importantes instructions de sécurité Lire attentivement les instructions suivantes et les conserver pour les consulter en cas de besoin. Observer soigneusement tous les avertissements et directives marques sur l’ordinateur. Débrancher l’ordinateur avant de le nettoyer. N’utiliser qu’un chiffon humide. Veiller à ne pas renverser de liquides sur l’appareil. Ne pas placer l’ordinateur sur une surface instable ni près d’une source de chaleur.

  • Page 5

    This equipment has been tested and found to comply with the limits for a class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio and television reception.

  • Page 6: Table Of Contents

    Contents Introduction Video ........Energy Savings ......VGA Drivers .

  • Page 7

    Using Your Computer Chapter 2 Working Comfortably ......Stopping a Comman d or Program ....Resetting the Computer .

  • Page 8

    Drive Option Information ..... . . Options Available from EPSON ....A-11` Tested Operating Environments .

  • Page 9

    Hardware Interrupts ......System Memory Map ......System I/O Address Map .

  • Page 10

    ® Your EPSON computer provides powerful system performance and offers a wide range of enhancement options. System features include: Choice of microprocessor: Intel or /33; DX/33, /40, or /50; DX2/50 or /66; SX2/50; DX4/75 or /100; or Pentium™ OverDrive™...

  • Page 11: Introduction

    Five 16-bit, ISA-compatible option slots Space for up to seven mass storage devices (four externally accessible and three internal) On-board support for up to two IDE hard disk drives and two diskette drives (or one diskette drive and one tape drive) Math coprocessor integrated into the DX, DX2, and Pentium microprocessors...

  • Page 12: Energy Savings

    If you need to install them yourself, see the instructions in Chapter 1. To obtain drivers for additional applications, call the EPSON . Connection”” or access the Epson America Forum on CompuServe.*...

  • Page 13: Optional Equipment

    Optional Equipment You can easily upgrade your computer by installing additional memory and a wide variety of options, as described in Chapters 3 and 4. Memory Video memory Cache Drives 4 Introduction By adding 1MB, 2MB, 4MB, 8MB, 16MB, or 32MB SIMMs (single inline memory modules) to the main system board, you can expand the computer’s memory up to...

  • Page 14: How To Use This Manual

    Chapter 4 explains how to install and remove drives. Chapter 5 contains troubleshooting tips. Appendix A lists the specifications of your computer. At the end of this manual you’ll find a Glossary, an Index, and a list of EPSON’s U.S. and international marketing locations. Introduction 5...

  • Page 15: Where To Get Help

    Canada, EPSON provides customer support and service through a network of Authorized EPSON Customer Care Centers. EPSON also provides support services through the EPSON Connection. In the United States, dial (800) 92245911. In Canada, dial (800) GO-EPSON. Call the EPSON Connection for the following:...

  • Page 16: Compuserve On-line Support

    States and Canada and ask for representative #529. In other countries, call the following U.S. telephone number: (614) 529-1611 or your local CompuServe access number. If you are already a CompuServe member, simply type GO EPSON at the menu prompt to reach the Epson America Forum; Introduction 7...

  • Page 17: Setting Up Your System

    Chapter 1 Setting Up Your System This chapter briefly describes how to set up your computer. It includes the following information: Unpacking your computer Setting the voltage selector switch Connecting system components Turning the computer on and off Running the SETUP program Post-SETUP procedures.

  • Page 18: Setting The Voltage Selector Switch

    You can set this switch to 110 VAC or 220 VAC. EPSON ships the computer with the voltage selector switch set to 110 VAC. This setting is appropriate for line source voltages between 100 and 120 VAC, and is generally the appropriate setting to select if you plan to use your computer in North America, South America, or Japan.

  • Page 19

    caution Before you turn on the power to your system, make sure the voltage selector is set to the appropriate setting for the electrical power source in your location or you will seriously damage your system. To change the voltage selector switch setting, slide the switch to the right to select 220 VAC or to the left to select 110 VAC.

  • Page 20: Connecting System Components

    Connecting System Components Use the following illustration to locate the ports on the back of your system as you connect the keyboard, monitor, printer, and other devices. caution Although the connectors and ports for the mouse and keyboard are physically identical, they cannot be used interchangeably.

  • Page 21: Connecting The Power Cord

    Your system also includes two removable panels below the option slots; these panels provide access to a game port on the main system board (which you can enable via a jumper) or a game port on an option card. Connecting the Power Cord Follow these steps to connect the power cord: 1.

  • Page 22

    Then turn on the computer by pressing the power button located on the left side of the front panel. The power indicator lights up. After a few seconds, the computer performs its power-on diagnostics. This is a series of checks the computer runs each time you turn it on to make sure everything is working correctly.

  • Page 23: Running The Setup Program

    Whenever you turn off your system, be sure to save your data and exit any application program you are using. Then check the hard disk drive light and the diskette drive light(s) to make sure they are not on. Press the power button to turn off the computer and then turn off the monitor, printer, and any other peripheral devices.

  • Page 24: Starting The Setup Program

    The SETUP program and the factory default settings are stored in the computer’s ROM BIOS (read-only memory, basic input/output system). The configuration information you enter is stored in an area of memory called CMOS RAM. This memory is backed up by a battery, so it is not erased when you turn off or reset the computer.

  • Page 25

    The table below lists the keys you can use to perform SETUP operations. SETUP function keys Function Move the cursor to the next or pervious modifiable option Home End Move the cursor to the top or bottom of the menu F1 or AltH Displays a help screen describing the option selected...

  • Page 26: The System Setup Option

    The System Setup Option From the System Setup screen, you can set the options described below. Setting the time and date The real-time clock in your computer continuously tracks the date and time-even when the computer is turned off. Once you set the System should not need to change them, unless you adjust the time for...

  • Page 27: The Fixed Disk Setup Option

    Setting the diskette drive type(s) On your system, diskette drive A is the 3.5-inch high-density drive installed in your computer. You may also have another drive of a different size or capacity; this is drive B. Check the settings for both drives and correct them if necessary. The Fixed Disk Setup Option The options on the Fixed Disk Setup screen define the types of hard disk drives you installed in your system.

  • Page 28: The Advanced System Setup Option

    To define your own drive type, follow these steps: 1. Move the cursor to me and select User. 2. Type the values in each field that are appropriate for your hard disk drive. 3. When you exit SETUP, make sure you save your changes. The Advanced System Setup Option When you select this option from the Main Menu, you see the Advanced System Setup screen, which contains the options...

  • Page 29

    Configuring memory shadow The system can configure the Memory can manually set them. You can enable or disable shadowing of your system and video memory and control the specific blocks of ROM used for this purpose. Your computer can access RAM faster than ROM. The options on this screen allow your system to copy the contents of its system and/or video ROM into RAM.

  • Page 30: Setting The Boot Options

    Setting the Boot Options When you select Boot Options from the Main Menu, you see the boot Options screen, which contains the options described below. Selecting the drive boot sequence drive boot sequence option determines the Disk order in which the computer checks the drives when it looks for the operating system.

  • Page 31: The System Security And Anti-virus Options

    Disabling power-on diagnostic error messages The Pause on POST the error message and the message press resume, <F2> identifies a configuration error. If you disable this option, the system ignores configuration errors it finds during power-on diagnostics and starts as it normally would. It’s a good idea to keep this option enabled.

  • Page 32

    If you enable the Password the Supervisor or User password each time you turn on the system. If you do not enable this option but you have defined passwords, you must enter the password each time you start the SETUP program. If both a Supervisor and User password are enabled, SETUP displays options for setting the User password only for users who logged on with a user password.

  • Page 33

    Note You must delete the User password before SETUP will allow you to access the Supervisor password. If you have forgotten your password(s), see “Password Problems” in Chapter 5. Using the virus protection features Several options on the Security and Anti-Virus screen allow you to define system protection features.

  • Page 34: Using The Green Pc Features

    You can also protect your system by selecting Write protect for the When this option is enabled, the system displays an error message when a program tries to write to the boot sector of your hard disk drive. To use a legitimate program (such as the MS-DOS ®...

  • Page 35: The System Summary Option

    If you select a time period for the Lockout Timer as well as the Inactivity Timar1 option, the system won’t accept your keyboard input for the specified period of time after your system has returned to an active mode. This allows time for your monitor to return to full power also.

  • Page 36: Exiting Setup

    Exiting SETUP When you leave SETUP, you can save your settings, or exit SETUP without saving your settings. You can also return all values to the factory defaults. To leave SETUP, press E Main Menu, you can do the following: Load ROM Default Values Load Values...

  • Page 37

    You may also want to install the optional extended video drivers for some of your application programs. (If your computer was configured for you, these drivers are already installed.) The README files on your Drivers Diskettes 1 and 2 provide instructions for installing and using the drivers. To read the file on your screen, insert Drivers Diskette 1 in drive A, type the following, and press \README...

  • Page 38: Using Your Computer

    Chapter 2 Using Your Computer This chapter briefly describes the following operations: Working comfortably Stopping a command or program Resetting the computer Using energy wisely Using the Green PC features Changing the processor speed. Working Comfortably This section provides some tips for creating a comfortable work environment.

  • Page 39: Stopping A Command Or Program

    If you use a copy stand, keep it at the same eye level as your screen. This reduces eye and neck strain. Also, rest your eyes occasionally by closing them or focusing on a fixed spot in the distance. Be gentle with your keyboard. Too much force creates tension in your hands.

  • Page 40: Resetting The Computer

    Resetting the Computer Occasionally, you may want to clear the computer’s memory without turning it off. You can do this by resetting the computer. For example, if an error occurs and the computer does not respond to your keyboard entries, you can reset it to reload your operating system and try again.

  • Page 41: Using Energy Wisely

    Using Energy Wisely By purchasing this low-power, Energy Star compliant computer, you join a growing number of users concerned about conserving energy. Here are a few additional tips you can use to be even more energy-wise: If your printer and monitor aren’t Energy Star compliant, turn them off when you’re not using them.

  • Page 42: Changing The Processor Speed

    Note Some hard disk drives do not support a low-power standby mode. Also, the delay caused by the hard disk drive returning to active mode may cause errors in some applications. If you have problems, you may want to disable the standby mode for the hard disk drive.

  • Page 43

    N o t e You can use the commands listed above while you are running a program. However, if the program uses one of these commands for another function, you cannot use it to change the processor speed. Using Your Computer...

  • Page 44: Installing And Removing Options

    Chapter 3 Installing and Removing Options You can enhance the performance of your computer by adding optional equipment such as memory modules, option cards, video memory, cache memory, or a new microprocessor. This chapter first describes how to remove your computer’s cover to install options and how to replace the cover when you are finished.

  • Page 45: Removing The Cover

    Removing the Cover You need to remove the computer’s cover to install any of the options described in this chapter or to install or remove a disk drive (described in Chapter 4). Follow these steps to remove the cover: 1. Turn off the computer and then any external devices. 2.

  • Page 46

    5. Grasp the sides of the cover and pull it straight back, until it clears the computer. 6. Set the cover aside. 7. Ground yourself to the computer by touching the metal surface of the back panel. WARNING Be sure to ground yourself by touching the back panel of the computer every time you remove the cover.

  • Page 47: Replacing The Cover

    Replacing the Cover When you are ready to replace the computer’s cover, follow these steps: Make sure all the internal components are installed properly. Check all cable connections, especially those that might have been loosened during your work. 3. Make sure all cables are out of the way so they do not catch on the cover.

  • Page 48: Locating The Internal Components

    Locating the Internal Components As you follow the instructions in this chapter, refer to the following illustration to locate the major components on your main system board. Installing and Removing Option...

  • Page 49: Changing The Jumper Settings

    Changing the Jumper Settings The jumpers on the main system board control certain functions and are preset at the factory to default positions; however, you can use the information in the following tables to change their settings, if necessary. (The jumpers listed in the tables are the only ones you may need to change;...

  • Page 50

    Miscellaneous Jumper settings (Continued) Jumper Jumper Function number Setting J 3 0 1 - 4 Selects external battery 2-3* Selects the system board battery Discharges CMOS memory (this resets the SETUP values to 3 - 4 their * Factory setting ** Jumpers JB and JE must be set to the same position to enable or disable the hard disk drive controller *** Default setting depends on the type of factory-installed microprocessor...

  • Page 51: Setting The Jumpers

    Note To use an external display adapter in an expansion slot, you must disable the built-in VGA adapter. External cache size jumper Settings External cache Size* 64KB 128KB 256KB If you have no external cache, the setting of these jumpers does not matter.

  • Page 52

    3. Also, you may need to remove the rear internal drive bay bracket to access the jumpers. (If there is a drive mounted in this bracket, you’ll need to remove it first; see Chapter 4 for instructions.) Remove the four screws that hold the bracket to the back of the system, as shown below.

  • Page 53: Installing Memory Modules

    Installing Memory Modules Your computer comes with 4MB or 8MB of memory on memory modules-also called SIMMs (single inline memory modules). By installing additional SIMMs, you can increase the amount of memory in your computer up to 64MB. There are two SIMM sockets on the main system board, and each can contain one SIMM.

  • Page 54

    See the table above. Your SIMM sockets may not look exactly like the ones in the illustrations. If you’re not sure how to install SIMMs, contact the EPSON Connection and ask for assistance. Bank 1 16MB 16MB...

  • Page 55

    Inserting SIMMs Follow these steps to install SIMMs: 1. Refer to the illustration on page 3-5 to locate the SIMM sockets. 2. Turn the computer around so the back panel is facing you. 3. Remove the four screws securing the rear internal drive bay bracket to the computer’s back panel.

  • Page 56

    6. Push the SIMM into the socket until it is seated firmly in the slot. Then tilt it upright, as shown below, guiding the hole at each end of the SIMM over the retaining post at each end of the SIMM socket. If it does not go in smoothly, do not force it;...

  • Page 57: Removing Simms

    7. Repeat steps 5 and 6 for the other SIMM, if necessary. 8. Replace the rear internal drive bay bracket and secure it to the back panel with the four screws you removed from the back of the computer. Removing SIMMs If you need to remove SIMMs from your computer (to install different ones, for example), follow the steps below: 1.

  • Page 58: Installing An Option Card

    4. If necessary, follow the same procedure to remove the other SIMM. 5. Replace the rear internal drive bay bracket and secure it to the back panel with the four screws you removed from the back of the computer. Installing an Option Card This section explains how to install option cards in your computer.

  • Page 59

    Follow these steps to install an option card: 1. Remove the retaining screw securing the option slot cover to the computer, as shown below. (Keep the screw to secure the option card to the computer.) 2. Slide out the slot cover and set it aside. (Store it in a safe place in case you remove the option card later.) 3-16 Installing and Removing Options...

  • Page 60

    3. Hold the card along the top comers and guide it into the slot, as shown below. (If you are installing a full-length card, insert the front edge of the card into the corresponding guide inside the computer’s front panel.) Once the connectors reach the slot, push the card in firmly (but carefully) to insert it fully.

  • Page 61: Removing An Option Card

    Removing an Option Card You may need to remove an option card installed in your computer to access components on the main system board-to change a jumper setting, for example. You may also want to remove a card if you no longer need it. Refer to the illustration on page 3-17 as you follow these steps: 1.

  • Page 62

    Note that your video memory sockets may not look exactly like the ones shown here. If you’re not sure how to install video memory chips, contact the EPSON assistance. 1. Locate the video memory sockets on the main system board, shown on page 3-5.

  • Page 63

    4. Position one of the memory chips over the socket as shown below, aligning the pins on the chip with the holes in the socket. Make sure the small notch on the end of the chip aligns with the corresponding notch in the socket. 5.

  • Page 64: Installing External Cache

    Installing External Cache You can install 64KB, 128KB, or 256KB of external cache on your system. To install 64KB of external cache, use eight SRAM, 28-pin, 8K x 8,20ns DIP chips, and one 8K x 8,201ns tag chip To install 128KB of external cache, use four SRAM, 28-pin, 32K x 8,20ns DIP chips, and one 8K x 8,20ns tag chip To install 256KB of external cache, use eight SRAM, 28-pin, 32K x 8,20ns DIP chips, and one 32K x 8,20ns tag chip.

  • Page 65: Installing The External Cache Chips

    Note that your cache memory sockets may not look exactly like the ones shown here. If you’re not sure how to install cache memory, contact the EPSON Connection and ask for assistance. Installing the External Cache Chips Follow these steps to install the external cache chips: 1.

  • Page 66

    4. Position one of the cache chips over the first socket as shown below, aligning the pins on the chip with the holes in the socket. Make sure the small notch on the end of the chip is aligned with the corresponding notch on the socket. 5.

  • Page 67: Upgrading The Microprocessor

    Intel DX/33, which does not need a fan assembly Note that your processor socket may not look exactly like the one shown here. If you’re not sure how to install your processor, contact the EPSON Connection and ask for assistance. 3-24...

  • Page 68: Replacing The Processor Chip

    Replacing the Processor Chip Follow these steps to replace the processor chip: Use the illustration on page 3-5 to locate the microprocessor on the system board. The microprocessor chip may be inserted in a ZIF (Zero Insertion Force) socket. caution Make sure you ground yourself by touching the metal surface on the inside of the computer’s back panel before you touch the processor chip.

  • Page 69

    6. Position the processor chip over the socket, aligning the notched edge of the chip (marked with a dot) with pin 1 on the socket, as shown below. Caution If you install the processor chip in the wrong orientation, you may damage the chip and void your warranty. 7.

  • Page 70: Post-installation Procedures

    9. Check the settings of jumpers J11 and J13 to be sure they are set for the type of microprocessor you installed. You may also need to change the setting of jumper J17 to match the microprocessor type and operating speed. If you installed a microprocessor with a different voltage (check the table on page 3-24), you need to change the setting of jumper J31 and J33.

  • Page 71: Installing And Removing Drives

    Chapter 4 Installing and Removing Drives This chapter describes how to install and remove optional drives in your computer. You can use these instructions to install a variety of devices, including hard disk, diskette, tape, CD-ROM, and optical drives. Although your drive may look different from the ones illustrated here, you should be able to install it the same way.

  • Page 72

    (which contains the operating system) and the other as the slave. A table of jumper settings for high-capacity EPSON drives is included in Appendix A. Also, you may need to know the number of cylinders, heads, sectors, etc., if the hard disk drive auto-sensing feature in...

  • Page 73: Removing Mounting Frames

    Removing Mounting Frames If you are installing a drive in a 3½-inch wide drive bay and there are mounting frames attached to the drive, you must remove them before you install the drive. Follow these steps: 1. On your drive, there may be a plastic guiderail and metal grounding plate attached to one of the mounting frames.

  • Page 74: Installing A Drive In The Front Internal Drive Bay

    Installing a Drive in the Front Internal Drive Bay Your computer may have a hard disk drive already installed in the front internal drive bay. If not, you can install a half-height, 35-inch hard disk drive in this bay.. Follow these steps to install the drive in your computer: 1.

  • Page 75

    3. If you already have one IDE hard disk drive installed, skip to step 7. If you just installed your first IDE hard disk drive, you need to connect the hard disk drive ribbon cable to the main system board. Locate the ribbon cable shown below; it came in the box with your computer.

  • Page 76

    5. Position the ribbon cable’s system board connector so that the side of the ribbon cable with the red wire is closest to the pin identification markings “1” and “2” printed on the system board. 6. Make sure the holes in the ribbon cable connector fit over the pins in the system board connector;...

  • Page 77

    8. Position the connector on the ribbon cable so the red wire aligns with the side of the drive connector containing pin 1. Make sure the holes in the ribbon cable connector fit over all the pins; then push in the connector. 9.

  • Page 78: Removing A Drive From The Front Internal Drive Bay

    10. If you have finished installing or removing drives, replace the computer’s cover (described in Chapter 3) and see page 4-21 for post-installation instructions. Removing a Drive From the Front Internal Drive Bay Follow these steps to remove a drive from the front internal drive bay: 1.

  • Page 79

    Remove the four screws securing the drive to the drive bay. There are two screws on each side of the drive. Slide the drive out the back of the bay. If you removed your only IDE hard disk drive, remove the hard disk drive ribbon cable from its connector on the main system board.

  • Page 80: Installing A Drive In An External Drive Bay

    Installing a Drive in an External Drive Bay Follow these steps to install an internal or externally accessible drive in an externally accessible drive bay: 1. Remove the slot cover from the drive bay you are going to use. Reach through the back of the bay and push the slot cover out the front of the bay.

  • Page 81

    3. Slide the drive into the front of the bay and secure it to the drive bay using the four screws (two on each side) that came with the drive. 4. Connect the appropriate drive ribbon cable to the drive. If you are installing an IDE hard disk drive, see page 45 for instructions on connecting the ribbon cable to the main system board (if necessary) and the drive.

  • Page 82

    5. Now locate one of the power supply cables that lead from the power supply. (They have multi-colored wires and a plastic connector on the end.) Align the notched comers of the ribbon cable’s connector and the drive’s power connector; then push in the connector.

  • Page 83: Removing A Drive From An External Drive Bay

    Removing a Drive From an External Drive Bay Follow these steps to remove a drive from an externally accessible drive bay: 1. Disconnect the drive and power cables from the back of the drive you will remove. Installing and Removing Drives 4-13...

  • Page 84

    2. Remove the four screws (two on each side) securing the drive to the drive bay. Then slide the drive out through the front of the bay. 3. If you are not installing an externally accessible drive in the open drive bay, you need to install a drive slot cover for that bay.

  • Page 85: Installing A Drive In The Rear Internal Drive Bay

    4. If you removed your only IDE hard disk drive, be sure to remove the drive’s ribbon cable from its connector on the main system board. 5. If you have finished installing or removing drives, replace the computer’s cover (described in Chapter 3) and see page 4-21 for post-installation setup instructions.

  • Page 86

    Remove the four screws securing the rear internal drive bay bracket to the computer’s back panel. Then slide the bracket out of the computer. Place the bracket on your work surface as shown in the next illustration. Position the drive so that its drive and power connectors face the end of the bracket, as shown below.

  • Page 87

    6. Place the bracket into the computer as shown below and secure it to the back panel with the four screws you removed from the back of the computer. 7. To connect the drive ribbon cables to the drives in the rear internal bay, first locate pin 1 on each drive’s connector.

  • Page 88

    8. Hold the connector on the ribbon cable so the red wire aligns with pin 1 on the drive. Make sure the holes in the connector fit over all the pins; then push in the connector. 9. Locate a power supply cable for each drive installed in the rear internal bay.

  • Page 89: Removing A Drive From The Rear Internal Drive Bay

    Removing a Drive From the Rear Internal Drive Bay Follow these steps to remove a drive from the rear internal drive bay: 1. Remove the drive ribbon cable and power cable from the back of each drive in the rear internal bay. 2.

  • Page 90

    3. Remove the four screws securing the drive bay bracket to the computer’s back panel. Then slide the bracket out of the computer. 4. Remove the four screws securing the drive to the bracket and slide the drive out of the bracket. Installing and Removing Drives 4-20...

  • Page 91: Post-installation Procedures

    5. Replace the bracket inside the computer as shown below and secure it to the back panel with the four screws you removed 6. If there is another drive installed in the rear internal drive bay, follow the instructions starting on page 4-17 to reconnect the drive and power cables to the drive.

  • Page 92: Identifying Your System

    Within each category, a more specific problem is described with possible solutions. If the suggestions here do not solve the problem, contact your Authorized EPSON Servicer or the EPSON Connection. Bee ‘Where to Get Help” in the Introduction of this manual for instructions.

  • Page 93

    Use these guidelines to locate information about your system: Serial number: System BIOS version: System configuration: MS-DOS version: Software versions: CONFIG.SYS: AUTOEXEC.BAT: 5-2 Troubleshooting Look on the back panel of the computer to find the serial number. Restart your system. You’ll see the system BIOS version number displayed on the screen during power-on diagnostics.

  • Page 94: The Computer Will Not Start

    The Computer Will Not Start The power light is on, but the computer does not start. Make sure the boot options in SETUP are set to access drive A. Then place a bootable diskette in drive A and turn on the computer again.

  • Page 95: The Computer Does Not Respond

    You may have installed a SIMM incorrectly. If the system doesn’t detect memory, it won’t start. Check that your SIMM(s) are securely installed in their sockets. If you replaced the microprocessor, make sure the new processor chip is installed correctly. Also make sure the jumpers are set correctly and pin 1 on the chip is connected with pin 1 on the system board.

  • Page 96: Keyboard Problems

    Keyboard Problems The screen displays a keyboard error message when you turn on of reset the computer. Make sure the keyboard is securelyconnected to the connected keyboard port and not the mouse port. Although these ports look alike, they cannot be used interchangeably. Nothing happens when you type on the keyboard.

  • Page 97: Monitor Problems

    Monitor Problems There is no display on the screen. Check that the monitor’s power switch is on and that its power light is on. Also, the computer may be in low-power standby mode. When you press a mouse button or a key on the keyboard, see if the monitor displays an image.

  • Page 98: Diskette Problems

    If the light still does not come on, check the electrical outlet for power. Turn off your monitor and unplug it from the outlet. Then plug a lamp into the wall outlet and turn it on. If the light turns on, your monitor may be faulty. Diskette Problems You see a diskette error message.

  • Page 99: Diskette Drive Problems

    Run the SETUP program and configure your system for the correct type of diskette drive. The diskette drive is making loud or unusual noises. Contact your Authorized EPSON Servicer or the EPSON C o n n e c t i o n . Hard Disk Drive Problems A newly installed hard disk drive is not working properly or its performance is not what you expect.

  • Page 100

    See your operating system manual for instructions. Also, make sure your hard disk drive has been physically formatted by the manufacturer. (All EPSON-supplied drives are physically formatted at the factory.) If it has not been physically formatted, use the format utility that came with the drive to format it before you partition it or install the operating system;...

  • Page 101: Password Problems

    If you cannot access data on your hard disk or you are seeing read/write errors, the disk may have a physical problem. Contact your Authorized EPSON Servicer or the EPSON Connection. Password Problems You have forgotten your password.

  • Page 102: Software Problems

    Software Problems The application program does not start. Check that you are following the correct procedure for starting the program and that it is installed correctly. If you do not have a hard disk, make sure the correct diskette is in the diskette drive.

  • Page 103: Printer Problems

    Printer Problems The printer or scanner does not work at all. Check that the printer or scanner has power and is properly connected to the computer. Also make sure your printer has paper in it. If you are using more than one serial port and one is for your printer, check the primary and secondary port settings (COM1 and COM2) in your application program.

  • Page 104: Memory Module Problems

    Your system may need to operate at the slower processor speed to access the device. Try reducing the processor speed (see Chapter 2). Make sure you install option cards that meet the system’s power requirements. See Appendix A. Make sure the option card is not touching any other card. Also make sure the card isn’t touching the CPU or any fan or heat sink you have attached to the CPU.

  • Page 105: Controller Problems

    Controller Problems You see a controller error for the drive controllers of the I/O port controllers when you start your system. The indicated controller on your system board may be faulty. If you have an option card with a controller that will work with your device, you can install it and change the jumper settings on the system board to disable the built-in controller.

  • Page 106: Appendix A Specifications

    Appendix A Specifications CPU and Memory 32-bit CPU Green PC energy saver System speed Intel or Cyrix 486SX, DX, or DX2 processor; upgradable to faster, more powerful processors, including the SX2/50, DX4/75 or /100, or Pentium OverDrive Energy Star compliant, low-power standby mode (using less than 30 Watts) for the hard disk drive and the video signals the computer sends to the monitor;...

  • Page 107

    Memory video RAM Shadow RAM Memory relocation Cache Math coprocessor Clock/ calendar Specifications A - 2 4MB or 8MB RAM standard on a SIMM; expandable to 64MB using 1MB, 2MB, 4MB, 8MB, 16MB, and 32MB SIMMs; SIMMs must be tin-plated, 72-pin, 32-bit or 36-bit, fast-page mode type with access speed of 80ns or faster ®...

  • Page 108: Controllers

    Controllers Video Diskette Hard disk Interfaces Monitor Parallel - Serial Keyboard ® Cirrus Logic GD5426 high-speed SVGA local bus controller supports resolutions up to 1280 x 1024 in 16 colors (with 1MB of VRAM); True Color support in 640 x 480 resolution (with 1MB of VRAM) Controller on main system board supports up to two diskette drives or one diskette...

  • Page 109: Mass Storage

    Mouse Option slots Game port Speaker Mass Storage Diskette drives Specifications A - 4 PS/2 compatible mouse interface built into main system board; 6-pin mini DIN connector Five 16-fit, full-length I/O expansion slots; ISA compatible, 8.33 MHz bus speed; on DX/50, DX2, or Pentium OverDrive systems, one 16-bit slot is unavailable because of the CPU heat sink/fan assembly 10-pin game port header on main system...

  • Page 110: Keyboard

    Hard disk drives Other devices Keyboard Mouse SETUP Program System security Virus protection 3½-inch wide hard disk drive(s), third-, half-, or full-height size Half-height tape drive, CD-ROM, optical drive, or other storage device; 5¼-inch or 3½-inch wide with mounting frames Detachable, two-position height;...

  • Page 111: Physical Characteristics

    Physical Characteristics Width Depth Height Weight Power Supply Type Input ranges Maximum outputs Frequency Cables Option Slot Power Limits Maximum current For all slots’ Based on a system containing one hard disk drive and one diskette drive Specifications A - 6 inches (181mm) 16.3 inches (413 mm)

  • Page 112: Environmental Requirements

    Environmental Requirements Condition Temperature Humidity (non-condensing) Attitude Video Resolutions and Colors Memory Resolution requirements 640 x 480 512KB 512KB 800 x 600 1024 x 768 512KB 1280 x 1024 Non-operating Operating range range 41º to 95ºF -4º to 140º F (5º...

  • Page 113: Hard Disk Drive Types

    Hard Disk Drive Types This computer comes with a hard disk auto-sensing feature. When you press Enter Autotype Fixed Disk option in SETUP, the system detects the type of hard disk drive you have installed and fills in the drive information using values in the following table. Hard disk drive types Size* Cylinders Heads...

  • Page 114

    Hard disk drive types (continued) Size* Cylinders Heads Type (MB) 1048 9826 1002 1024 1024 1024 1024 1001 Actual formatted size may be slightly different than size on drive label; you cannot change this value. Sectors/ Landing track z o n e 1048 1002 1024...

  • Page 115: Drive Option Information

    Drive Option Information Hard disk drive options for high-capacity, 1-1nch IDE drives Parameters Formatted 120 170 250 340 420 540 170 245 capacity(MB) 4 x 4 x 4x 4x 4x 4x 4 x 4x1 4x1 3.5 3.5 3.5 Size, width x height (in) 1.3 1.3 Weight (lbs)

  • Page 116: Options Available From Epson

    CS (cable selection) used, the drive is a master if pin 28 is grounded and grounded. Options Available from EPSON Many options for supplementing this product are available from EPSON, including the following: Monitors Keyboards Mass storage devices Printers Operating system software Call your nearest marketing location for more information about specific options.

  • Page 117: Tested Operating Environments

    Tested Operating Environments Although your system will run most software applications, the following operating environments have been tested for compatibility with your system. Microsoft MS-DOS 3.1 and later ® Novell DR DOS Novell NetWare 2.2, 3.12, and 4.01 Novell NetWare Lite ®...

  • Page 118: Hardware Interrupts

    Hardware Interrupts IRQ no. Function IRQ0 Timer output IRQ1 Keyboard IRQ2 Cascade from IRQ controller 2 IRQ3 Serial port 2 IRQ4 Serial Port 1 IRQ5 Parallel port 2 IRQ6 FDD controller Parallel port 1 IRQ7 IRQ8 Real-time clock Reserved IRQ9 IRQ10 Reserved Reserved...

  • Page 119: System Memory Map

    System Memory Map Memory address range 000000h to 09FFFFh 0A0000h to 0BFFFFh 0C0000h to 0C7FFFh 0C8000h to 0DFFFFh O0E0000h to 0FFFFh 100000h to FDFFFFh FE0000h to FFFFFFh System I/O Address Map Hex address 000 - 01F 020 - 03F 022 - 024 034, 038B, 03V 040 - 05F 060 - 06F...

  • Page 120

    System I/O address map (continued) Assigned device Hox address GPIB (adapter 0) 2E2, 2E3 Data acquisition (adapter 0) 2F8-2FF Seria1 port 2 300 - 31F Prototype card PC network (low address) 360 - 363 network (high address) 368 - 36B 370 - 37F Parallel printer port SDLC, bisynchronous 1...

  • Page 121: Connector Pin Assignments

    Connector Pin Assignments Parallel port connector pin assignments (CN5) Pin Signal Strobe Data 0 Data 1 Data 2 Data 3 Data 4 Data 5 Data 6 Data 7 Active low logic Serial port connector pin assignments Pin Signal Data carrier detect Receive data Transmit data Data terminal ready...

  • Page 122: Glossary

    Glossary AUTOEXEC.BAT FILE A batch file that MS-DOS executes automatically each time you turn on or reset the computer. This file contains startup commands that tell the computer what to do each time you turn it on. BIOS Basic Input/Output System. Routines stored in ROM that handle the basic input/output functions of the operating system.

  • Page 123

    Dtiver A program that controls a specific piece of equipment in the system. Examples of drivers include expanded memory managers, display drivers, printer drivers, and mouse drivers. Integrated Drive Electronics. A type of hard disk drive interface in which the controller is on the drive instead of on a controller card.

  • Page 124

    Microprocessor see CPU. Parallel A way of organizing communications between two pieces of computer equipment, in which the signals that make up each character are sent simultaneously. See also Serial. Power-on diagnostics A set of testing routines the computer performs automatically every time you turn it on.

  • Page 125

    serial A way of organizing communications between two pieces of computer equipment in which the signals that make up each character are sent sequentially. See also Parallel. Shadow RAM The function that copies the system BIOS and video BIOS from ROM into RAM to speed up performance.

  • Page 126: Index

    Index AC power inlet, 1-4-5,5-3 Advanced Chipset Control 1-13 Advanced System Setup option, 1-12-13 Altitude, A-7 Application programs compatibility, A-12 exiting, 1-7,2-3 installing- 1-20 problems, 5-1 1 requiring slow speed, 2-5 stopping+ 2-2 timing requirements, 2-5 versions, 5-2 Auto-sensing, 1-11,5-9, A-3 AUTOEXEC.BAT file, 5-2 Autotype Fixed Disk option, 1-11 Back panel, 1-4, 3-2...

  • Page 127

    3-18, A-2 Drivers mouse, 5-5 printer, 5-12 VGA, Intro-3,1-21 Electric shock, 1-5,3-3 Electrical circuitry, 5-3 outlet, 1-4-5, 5-3 Energy, conserving, 2-4 Energy Star, Intro-1, Intro-3, 1-18-19, 2-4,5-5-6, A-1, A-3 Environmental requirements, A-7 EPSON Connection, Intro-3, Intro4 Ergonomic tips, 2-1-2...

  • Page 128

    Errors configuration, 1-8 diskette drive, 5-8 had disk drive, 5-9 keyboard, 5-5 read/write, 5-10 Extended memory, 1-10, A-14 External cache, Intro-1, Intro-4, 3-21-24, 5-14, A-2 External device problems, 5-13 Fixed Disk Setup option, 1-11-12 Fixed Disk Timeout option, 1-19 Formatting diskettes, 5-7 had disk drive, 5-9 Frequency, power supply, A-6...

  • Page 129

    Inlet, AC power, 1-4-5,5-3 Input ranges, power supply, 1-2, A-6 Internal cache, Intro-1, A-2 Internal components, 3-5 Interrupts, hardware, A-13 Jumpers battery, 3-7 cache, 3-8, 3-23 changing settings, 3-6-9 diskette drive, 3-4 game port, 3-6 hard disk drive, 3-6, 4-2, 5-8, A-1 main system board, 3-6-9 option card(s), 3-15 parallel port, 3-6...

  • Page 130

    Monitor (continued) indicator light, 5-6 port, 1-4 power cord, 5-7 power switch, 56-7 problems, 5-6 time-out, 1-18-19 turning off, 1-7 turning on, 1-5 Mounting frames, hard disk drive, Mouse driver, 5-5 port, Intro-1, 1-4-5,5-5, A-4 PS/2 compatible, Intro-1, A-4-5 specifications, A-4-5 NetWare, A-12 Network card, Intro-2 Nun lock, 5-5...

  • Page 131

    Power requirements, option cards, 5-3-4, 5-13, A-6 Power supply frequency, A-6 input ranges, 1-2, A-6 limitations, 5-4 maximum outputs, A-6 type, A-6 voltage selector switch, 1-2-3 Power-on diagnostics, 1-6, 5-13 Printer checking connections, 5-12 drivers, 5-1 2 problems, 5-12 turning off, 1-7 P r o c e s s o r jumpers, 3-7, 3-27 replacing, 3-25-27...

  • Page 132

    SETW program (continued) starting, 1-8-9, A-5 system memory, 1-10 system security, 1-15-18, A-5 system setup, 1-10-11 system summary, 1-15,1-19 user-defined, 1-1 1-12 virus protection, 1-17-18, A-5 when to run, 1-7 Shadow RAM, Intro-1-2,1-13, A-2; A-14 SlMMS banks, 3-10-11 configuration, 1-10,3-10-11 gold-plated, 5-13 incorrect type, 5-4 installing Intro-4, 3-12, 3-14...

  • Page 133

    VGA, see SVGA Video BIOS, Intro-1-2, A-2 card jumpers, 3-15 card option, 1-10 colors, Intro-2, A-3, A-7 controller, Intro-2, A-3 display type, 1-10 interface, Intro-1, 1-4 local bus, Intro-1, A-3 resolutions, Intro-1-2, A-3, A-7 standby mode, Intro-3,1-18-19, 2-4,5-5-6, A-1, A-3 time-out, 1-18 True Color, Intro-1, A-3 index...

  • Page 134

    Tel: (562) 232.4966 Fax: (562) 233-3197 Epson Costa Rica, S.A. San Jose, Costa Rica Tel: (506) 234-6666 Fax: (506) 225-5709 Epson Mexico, S.A. De C.V. Mexico, D.F., Mexico Tel: (525) 395-9944 Fax: (525) 395-9499 Hot line: (91800) 50326 Epson Do Brasil...

  • Page 135

    Telex: 418584786 Epson Iberica, S.A. Avda. de Roma 18-26 08290 Cerdanyola de1 valles 08036 Barcelona, Spain Phone: 3-582-15-00 Fax: 3-582-1 5-55 Telex: 50129 Epson Hong Kong Ltd. Rooms 4706-10,47th Floor China Resources BuiIding 26HarbourRoad Wanchai, Ho Kong Phone: 5854% Fax: 827-7083 Telex: 65542 EPSCO HX Epson Electronics Trading Ltd.

  • Page 136

    Distributors South America SISCO so Paulo, SP Brazil Tel: (5511) 574-8877 Fax: (5511) 572-1306 Exhibit Computer Bogota, Colombia Tel: (57l) 218-2700 Fax: (57l) 218-5370 UPEN Computer Systems Bogota, Colombia Tel: (571) 257-7800 Ace Computers h Electronics Georgetown, Guyana Tel: (592) 25-65-48 Fax: ( 592) 26-39-67 Alvimer S.R.L.

  • Page 137

    Caribbean Caribbean Computer Systems, Ltd. Bridgetown, Barbados Tel: (809) 429-7050 Fax: (809) 427-6089 North Atlantic Data Systems Hamilton,Bermuda Tel: (809) 295-7lll Fax: (809) 292-3834 Columbus Limited Grand Cayman, West Indies, B.W.I Tel: (809) 949-8039 Fax: (809) 949-7537 WTG / APTEC Systems Limited Kingston, Jamaica Tel: (809) 929-9250 Fax: (809) 929-8296...

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