Nortel HMS400 Installation And Configuration Manual page 38

To forward all calls from a Phantom to VM (for TUI and AA):
>ld 11
REQ new
TYPE 500
[everything the same]
.
.
FTR dcfw 4 (Pilot No)
Alternatively, if there are sufficient ACD queue numbers available, they can also be setup for
TUI/AA. To create an ACD queue to call forward to the Voicemail Pilot number:
>ld 23
Req new
TYPE acd
CUST 0
ACDN 7000 (or whatever number you want to assign)
.
. (just hit enter for the defaults other than MAXP and NCFW)
MAXP 1 (one agent... But it will forward all callers to the NCFW number)
.
NCFW 2000 (whatever the pilot DN is)
.
. (hit enter until it is saved)
Nortel Hospitality Messaging Server 400
Installation and Configuration Guide
April 2006
-38-