Auto Attendant Time Of Day And Holiday Setup; April - Nortel HMS400 Installation And Configuration Manual

Auto Attendant Time Of Day and Holiday Setup

Part of configuring the Auto Attendant is to define the various Time Periods within a day for the
whole week. The system will read the information set here to play the appropriate greeting prompt
according to the time of the call. The system covers up to 6 periods (5 here plus Holiday). Typically,
the prompt for Period 1 is the same as Period 5 and Period 2 has the same prompt as Period 4.
Non-working days like weekdays are normally set with Period 1 covering the whole day (0000-
2359).
See the HMS 400 Administration Guide (document number NN42350-600) Page 40 for details on
setting up Auto Attendant call flows.
Nortel Hospitality Messaging Server 400
Installation and Configuration Guide
There are 3 Password formats to choose from. This
only applies to Guests. Admin users' default
Password is their extension number.
The Date Format selection box will only appear
when Check In Date is selected. Choose from either
'mmdd' or 'ddmm'.
Some Hotel PMS is able to send a randomly
generated PIN appended to the Guest Name field in
a check in record. This option is to capture that
information. The PIN normally begins after the first "
in the name field and that constitutes Position 1.
Length is typically 4 as it is a 4-digit PIN.
By default the system will not play out the current
PIN of a mailbox in the Feature Menu's PIN change
menu. Check this option to enable its
announcement.
This will insert a welcome message into all newly
checked-in guests' mailbox. Message will only be
played once on first access of the mailbox.
When this is enabled, the welcome prompt
becomes an Introductory Prompt which will be
played on every access. This also negates the need
to turn on the MWL thus it is grayed-out.
This can only be enabled when the first option has
been selected. Activating this means that the
system will send an MWL ON command to the
switch when a welcome message has been sent.
The option to Play Prompt At Each Access will no
longer be available once this is selected.
.

April 2006

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