Configuring Phantom Dns; Nortel Callpilot; Nn44200-312 01.02 Standard - Nortel CallPilot Server User Manual

2
Configuring phantom DNs
Introduction
There are two reasons for configuring phantom DNs on the switch:
•
•
Another option is to configure dummy ACD DNs instead of phantom DNs. See
"Configuring dummy ACD DNs" (page
Copyright © 2007, Nortel Networks
.
For each prompt listed below, type the response indicated. For
those prompts that are not listed, you can accept the default by
pressing Enter.
Prompt Response
REQ NEW
TYPE CDN
xx
CUST
yyyy
CDN
zzzz
DFDN
VSID <Enter>
<Enter>
REQ
to create dialable numbers for CallPilot services
to create virtual fax DNs for users who want a separate fax number

Nortel CallPilot

Communication Server 1000 and CallPilot Server Configuration

NN44200-312 01.02 Standard

5.0 3 May 2007
Configuring phantom DNs 73
Description
Control DN queue
Customer number (0-99)
The Control DN of the queue. This
number must be entered as the SDN for
the messaging service in the SDN Table.
The default ACD DN (see page 115).
Calls to the CDN are directed to this ACD
DN if the link or CallPilot goes down.
Nortel recommends that this is not defined
as the ACD DN of the CallPilot ACD
queue.
Press Enter so that the ID is dynamically
assigned to the CDN when the ELAN
subnet link is established.
Press Enter until you reach the end of the
overlay (the REQ prompt).
To configure another CDN, return to the
top of the table. To exit, type ****.
—End—
ATTENTION
77).