Interpreting Bios Error Messages - Nortel CallPilot User Manual

24 Chapter 3 Troubleshooting your CallPilot system
POST beep codes
If an error occurs before video initialization, POST emits beep codes that
indicate errors in hardware, software, or firmware.
Beep codes are represented by a series of separate tones, each equal in
length. Beep codes are alarms that are physically heard during the initial
system boot. For example, a series of three beeps and no video indicates
memory failure. If the system generates beep codes during bootup, contact
Nortel Support for further instructions.
If your system emits POST beep codes, record the beep code sequence and then
call Nortel technical support before attempting to correct the problem. Some
POST beep codes are fatal and can require that you replace the server.
The following table lists the POST error beep codes. The beep code
occurs only after a critical error occurs or after the BIOS fails to boot to
the operating system. Note that not all error conditions are supported by
BIOS beep codes.
Table 5
POST beep codes
Beep count
1, 2, or 3
4 – 7 or 9 –
11
8

Interpreting BIOS error messages

After a recoverable error occurs during the POST, the BIOS displays an
error message describing the problem.
If your system displays BIOS error messages, record the error messages and
then call Nortel technical support before attempting to correct the problem.
Copyright © 2007, Nortel Networks
.
ATTENTION
Description
Memory error. Reseat the memory or replace the Dual Inline
Memory Modules (DIMMs) with known good modules.
A fatal error indicates a possible serious system problem
occurred. Remove all the add-in cards and re-start the system.
If the error still occurs, contact Nortel support. If the beep
codes are not generated after the add-in cards are removed,
insert the cards one at a time, booting the system between
each card addition, until the beeps occur again to reveal the
malfunctioning card.
A problem with the on-board video card occurred, indicating a
fault on the server board.
ATTENTION
Nortel CallPilot
600r Server Maintenance and Diagnostics
NN44200-703 01.04 Standard
5.0 25 April 2007