Nortel CallPilot User Manual page 16

16 Chapter 2 Outlining maintenance and diagnostics activities
This guide is for administrators, technicians, and engineers responsible for
maintaining a CallPilot server. This guide assumes that you have basic
computing skills and are familiar with the necessary safety procedures.
If you are not able to resolve your system problem with the resources
described in this guide, you can also refer to the Troubleshooting Guide
(NN44200-700)
The "Starting up and shutting down the CallPilot server" chapter in the
Installation and Configuration Task List (NN44200-306) explains how to
restart, shut down, and power up the CallPilot server. The system can ask
you to perform one or more of these tasks while maintaining your server.
Preparing for maintenance activities
Before you proceed with hardware maintenance activities, review the
600r Server Hardware Installation (NN44200-307) guide for the following
information:
•
•
Reference documents
For a list of all CallPilot documents, see the following CallPilot Customer
Documentation Map.
Copyright © 2007, Nortel Networks
.
Note: Nortel continually updates the Troubleshooting Guide,
which is available from the Partner Information Center (PIC) at
www.nortel.com/pic.
required tools and equipment
recommended safety precautions for electrostatic discharge, handling
cards, and handling your server
Nortel CallPilot
600r Server Maintenance and Diagnostics
NN44200-703 01.04 Standard
5.0 25 April 2007