Nortel Call Center Set Up And Operation Manual page 162

162 Chapter 11 Creating Caller Input Rules
4 Click the Create link for the Caller Input Rules Table you want to add a rule to.
The Rule Table Properties page appears.
5
Select Fixed or Variable, depending on whether you want to create a rule that applies to a
dialstring of a fixed or variable length:
• If you select Fixed, in the Fixed box enter the number of digits allowed.
The fixed length can be from 1 to 50 digits.
• If you select Variable, in the Variable boxes type the minimum to the maximum range of
caller input digits. The minimum value must be 1 or greater. The maximum value must be
anything greater than the minimum value, up to 50.
6
Click the Submit button.
You return to the Caller Input Rules Tables page.
7 Click the Rules link for the table you want to create a rule for.
The Match Table page appears.
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