Nortel Call Center Set Up And Operation Manual page 86

86 Chapter 6 Setting up skillset mailboxes
To reply to an internal caller - CallPilot
N0008709 04
Press ≤·°⁄
1
Follow the voice prompts or the display button options on your
telephone to open the skillset mailbox.
2 A mailbox summary is announced.
While you are in your message list, you can play any message.
Press ¤ to play the current message.
3
Press · to call the caller
4
or
press ‡⁄ to record and send a reply.