Checking Which Telephone Mailbox Interface You Use - Nortel Call Center Set Up And Operation Manual

32 Chapter 2 About setting up Call Center

Checking which telephone mailbox interface you use

CallPilot supports two interfaces: Norstar Voice Mail and CallPilot.
The System Administrator determines which interface is assigned to your mailbox.
Follow the procedures in this guide that apply to the interface you use.
Some procedures apply to both interfaces.
To check which mailbox interface you use
0 new 0 saved
PLAY REC
No messages
COMP MBOX
N0008709 04
≤
1 Press
Follow the voice prompts or the display button options to open
your mailbox.
2 Check the display to see which interface you use:
This is the Norstar Voice Mail interface.
ADMIN
This is the CallPilot interface.
EXIT
Press ® to end the session.
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