Troubleshooting (Dpo7000 Series, Mso70000/C Series, Dsa/Dpo70000B/C Series); Service Level; Check For Common Problems; Table 4-6: Failure Symptoms And Possible Causes - Tektronix MSO70000 Series Service Manual

Troubleshooting (DPO7000 Series, MSO70000/C Series, DSA/DPO70000B/C Series)

Troubleshooting (DPO7000 Series, MSO70000/C Series,
DSA/DPO70000B/C Series)

Service Level

Check for Common
Problems

Table 4-6: Failure symptoms and possible causes

Symptom
Instrument will not power on
4–16
CAUTION.
Before performing this or any other procedure in this manual, read the
General Safety Summary and Service Safety Summary found at the beginning of
this manual.
To prevent possible injury to service personnel or damage to electrical
components, please read information on Preventing ESD. (See page 4-1,
Preventing ESD.)
This section contains information and procedures designed to help you isolate
faults to a module.
This section requires that service personnel have the appropriate skills to work on
this instrument, including PC troubleshooting and Microsoft Windows operating
system skills. Details of PC and Windows operation and service are not in this
manual.
For assistance, contact your local Tektronix Service Center.
This subsection contains information and procedures designed to help you isolate
faulty modules in the instrument. If a module needs to be replaced, follow the
Removal and Installation Procedures located in this section.
Use the following table to quickly isolate possible failures. The table lists
problems and possible causes. The list is not exhaustive, but it may help you
eliminate a problem that is quick to fix, such as a blown fuse or loose cable.
Possible cause(s)
Power cord not plugged in
Faulty power supply
Faulty power interconnect board
MSO70000/C, DSA70000B/C, DPO70000B/C, DPO7000, MSO5000, DPO5000 Series