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This document applies to firmware version 1.0 and above. Warning The servicing instructions are for use by qualified personnel only. To avoid personal injury, do not perform any servicing unless you are qualified to do so. Refer to all safety summaries prior to performing service. www.tektronix.com...
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Warranty 2 Tektronix warrants that this product will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If any such product proves defective during this warranty period, Tektronix, at its option, either will repair the defective product without charge for parts and labor, or will provide a replacement in exchange for the defective product.
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Table of Contents General Safety Summary ........Service Safety Summary .
Table of Contents Installing an Authorization Key ........4- - 32 Hard Disk Drive Maintenance .
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Table of Contents List of Figures Figure 2- -1: DPO7000 Series block diagram ....2- -4 Figure 2- -2: DPO70000 and DSA70000 Series block diagram .
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Table of Contents List of Tables Table 4- -1: External inspection checklist ..... . 4- -3 Table 4- -2: Internal inspection checklist .
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General Safety Summary Review the following safety precautions to avoid injury and prevent damage to this product or any products connected to it. To avoid potential hazards, use this product only as specified. Only qualified personnel should perform service procedures. To Avoid Fire or Use Proper Power Cord.
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General Safety Summary Symbols and Terms Terms in this Manual. These terms may appear in this manual: WARNING. Warning statements identify conditions or practices that could result in injury or loss of life. CAUTION. Caution statements identify conditions or practices that could result in damage to this product or other property.
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Service Safety Summary Only qualified personnel should perform service procedures. Read this Service Safety Summary and the General Safety Summary before performing any service procedures. Do Not Service Alone. Do not perform internal service or adjustments of this product unless another person capable of rendering first aid and resuscitation is present.
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(WEEE). For information about recycling options, check the Support/Service section of the Tektronix Web site (www.tektronix.com). Battery Recycling. This product may contain a Nickel Cadmium (NiCd) or lithium ion (Li- -ion) rechargeable battery, which must be recycled or disposed of properly.
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Preface This manual contains service information for your instrument. Read this preface to learn how this manual is structured, the conventions it uses, and where to find additional supplemental information related to servicing this product. You should also read the General and Service safety summaries before servicing the product.
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Preface DPO7000, DPO70000 and DSA70000 Series Service...
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For information on installing, operating, and networking the instrument, refer to the DPO7000, DPO70000 and DSA70000 Series Digital Phosphor Oscillosco- pes Quick Start User Manual. This manual is available on the product software CD that came with your oscilloscope, and on the Tektronix Web site (www.tek- tronix.com). 1- 1...
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Operating Information 1- 2 DPO7000, DPO70000 and DSA70000 Series Service...
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Theory of Operation This section describes the electrical operation of the instrument. Figures 2- -1 and 2- -2, starting on page 2- -4 show the module interconnections. Logic Conventions The instrument contains many digital logic circuits. This manual refers to these circuits with standard logic symbols and terms.
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Theory of Operation Processor System. The processor system contains a processor board with microprocessor that controls the entire instrument. The basic configuration supports input channels, provides an external trigger input, a trigger output, and a probe compensation output. Each acquisition channel is equipped with a processor that uses its own host interface which communicates with the command interface processor.
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Theory of Operation Interface Board This board coordinates the flow of data through the Windows PCI port from the various devices that communicate with the ATX system. The devices include the display system, GPIB, TekLink, and a direct DMA path to the acquisition system.
Theory of Operation Touch screen Backlight Inverter XGA Display Front Panel Display Adapter Right Rear Chassis TekLink GPIB Rear Chassis Printer Power + Signal Front Mount Left Video USB 2.0 Rear Chassis J1451 J1020 J700 J1610 J1440 On/Standby Video Printer GPIB TekLink I/O Display/ Front Panel...
Theory of Operation Touch screen Backlight Inverter XGA Display Front Panel Display Adapter TekLink Front Mount USB 2.0 GPIB Rear Chassis Video On/Standby J1451 J700 J1610 J1440 Video GPIB TekLink I/O Display/ USB 1.0 J1000 Front Panel J8G2 J8J2 J8H1 ATX Motherboard PCI Backbone Board...
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Theory of Operation 2- 6 DPO7000, DPO70000 and DSA70000 Series Service...
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Tektronix for calibration. Adjustment If your instrument requires adjustment, adjustment must be performed by a Tektronix Service Center. See Contacting Tektronix, following the title page in this manual, for information on contacting Tektronix Service Support. 3- 1 DPO7000, DPO70000 and DSA70000 Series Service...
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Adjustment Procedures 3- 2 DPO7000, DPO70000 and DSA70000 Series Service...
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Maintenance This section contains the information needed to do periodic and corrective maintenance on the instrument. The following subsections are included: H Preventing ESD — General information on preventing damage by electros- tatic discharge. H Inspection and Cleaning — Information and procedures for inspecting the instrument and cleaning its external and internal modules.
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Maintenance 4. Nothing capable of generating or holding a static charge should be allowed on the work station surface. 5. Handle circuit boards by the edges when possible. 6. Do not slide the circuit boards over any surface. 7. Avoid handling circuit boards in areas that have a floor or work-surface covering capable of generating a static charge.
Use a 75% isopropyl alcohol solution as a cleaner and rinse with deionized water. Before using any other type of cleaner, consult your Tektronix Service Center or representative. Inspection — Exterior. Inspect the outside of the instrument for damage, wear, and missing parts, using Table 4- -1 as a guide.
Verification procedure, found in the DPO7000 Series Digital Phosphor Oscilloscopes Specifications and Performance Verification manual, which was provided with the instrument. This manual is also available on the Tektronix Web site (www.tektronix.com). If the instrument fails the Performance Verifica- tion tests, it must be returned to Tektronix for calibration.
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Maintenance Table 4- 2: Internal inspection checklist (Cont.) Item Inspect for Repair action Semiconductors Loosely inserted in sockets. Firmly seat loose semiconductors. Distorted pins. Remove devices that have dis- torted pins. Carefully straighten pins (as required to fit the socket), using long-nose pliers, and reinsert firmly.
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Maintenance 7. Dry all parts with low-pressure, deionized air. 8. Dry all components and assemblies in an oven or drying compartment using low-temperature (125 _F to 150 _F) circulating air. Lubrication. There is no periodic lubrication required for this instrument. 4- 6 DPO7000, DPO70000 and DSA70000 Series Service...
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Removal and Installation Procedures This subsection contains information about removal and installation of all modules. Preparation WARNING. Before doing this or any other procedure in this manual, read the safety summaries found at the beginning of this manual. Also, to prevent possible injury to service personnel or damage to the instrument components, read Installation in Section 2, and Preventing ESD in this section.
Removal and Installation Procedures Table 4- 3: Tools required for module removal Item General Tool number Name Description Screwdriver handle Accepts Torx-driver bits 620-440 T-10 Torx tip Used for removing instrument. 640-235 screws Torx-driver bit for T-10 size screw heads T-15 Torx tip Used for removing most instrument 640-247...
Removal and Installation Procedures Module Removal DPO7000 Series: The removal of most of the modules is a straightforward process, and can be determined by a quick study of Figure 4- -1 and the exploded diagrams in the Replaceable Parts List (Section 5). Table 4- -4 lists what to remove to access the modules.
Removal and Installation Procedures Power Power supply Distribution assembly PCI backbone assembly Removable Display hard drive Motherboard assembly Acquisition assembly Front trim Front panel assembly Figure 4- 2: DPO70000 and DSA70000 Series module locations 4- 10 DPO7000, DPO70000 and DSA70000 Series Service...
Removal and Installation Procedures Table 4- 4: DPO7000 Series module removal You must first remove Trim & Acquisition Power covers Hard drive assembly Power supply interface To Remove Front panel Display Front USB Hard drive ATX motherboard Power interface Acquisition assembly Power supply Power interconnect Fan assembly...
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Removal and Installation Procedures ATX and Power Interface Removal of the ATX motherboard and the Power Interface assembly is a Removal, DPO7000 Series complex process. To access or replace either one, remove both the ATX motherboard and the Power Interface board as an assembly. This procedure assumes the Acquisition board has been removed.
Removal and Installation Procedures Figure 4- 3: Removing the ATX/Power Interface assembly 8. Install the ATX/Power Interface assembly by performing these steps in reverse. 4- 13 DPO7000, DPO70000 and DSA70000 Series Service...
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Removal and Installation Procedures 4- 14 DPO7000, DPO70000 and DSA70000 Series Service...
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PC troubleshooting and Microsoft Windows operating system skills. Details of PC and Windows operation and service are not in this manual. For assistance, contact your local Tektronix Service Center. Service Level This subsection contains information and procedures designed to help you isolate faulty modules in the instrument.
Troubleshooting Check for Common Problems Use Table 4- -6 to quickly isolate possible failures. The table lists problems and possible causes. The list is not exhaustive, but it may help you eliminate a problem that is quick to fix, such as a blown fuse or loose cable. Table 4- 6: Failure symptoms and possible causes Symptom Possible cause(s)
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Troubleshooting Table 4- 6: Failure symptoms and possible causes (Cont.) Symptom Possible cause(s) H Video adapter set to Integrated (connect monitor to Flat panel display blank MicroATX VIDEO port, enter BIOS, set Video Adapter = PCI) H BIOS setting not Advance > Video Configuration > Primary Video Adapter = PCI H Defective cable from display adapter board to power interface board...
Troubleshooting 1 See If the Instrument Start Will Not Boot on page 4- - 21. Windows Boots? 2 See Booting Into Windows on page 4- - 22. 3 Boot to Safe Mode and restore the registry. Possible cause: Turn on power 1 Instrument power cord is not plugged in 2 Faulty power supply...
Troubleshooting Isolating to a Board if If the instrument is plugged in, but is not on (power supply is in standby mode), Power Will Not Come Up, a red light (see Figure 4- -5 for its location) is visible through the right side of the instrument.
Troubleshooting Remove boards one at a time to locate a fault (the Display board, Acquisition board, Power interface board, and the MicroATX board). If this does not identify the problem, check the IEC power cable. If this process did not correct the problem, replace the power supply. Isolating to a Board if Remove boards one at a time to locate a fault (the Display board, Acquisition Power Will Not Come Up,...
Troubleshooting DPO7000 J103 J102 Power distribution board Power interconnect board J103/J9 J102/J8 +3.3 V +3.3 V Ground Ground J103 - - 12 V +3.3 V +12 V +12 V PS- - ON +5 V +5 V - - 5 V* PW- - OK DPO70000 and DSA70000 Series +5 VSB...
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Troubleshooting If there is a display on the XVGA port, but not on the LCD, check the power supply voltages. If the voltages are okay but there is still no display on the LCD then replace the display assembly (LCD, lamps, and cable). Booting Into Windows If the instrument will not boot, run the CMOS restore utility (see Update/Restore the MicroATX Board CMOS on page 4- -31).
Troubleshooting The Instrument Diagnostics run after Windows has booted up and run its own set of system checks. If any failures occur at power on a pop-up message indicates a failure has occurred and provides a choice to go directly to the diagnostic results window to view the specific failures, or to ignore them and continue directly into the scope application.
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Software updates are easy to do. Simply install the firmware CD in your instrument and follow the displayed instructions or the instructions that accompany the CD. If you want to order a software update, contact your Tektronix service center. See Contacting Tektronix on the back of the title page. After Repair...
Troubleshooting If the instrument fails the Performance Verification tests, it must be returned to Tektronix for adjustment. ATX BIOS Error Messages When the MicroATX board powers-on, the BIOS runs power-on-self-tests (POST) to check the board. The BIOS writes error codes to location 80h and tries to write the codes to the display.
Troubleshooting Table 4- 10: ATX BIOS error messages (Cont.) Error message Description Memory Size Decreased If no memory was removed, the memory may be bad. Memory Size Increased If no memory was added, system may have a problem. Memory Size Changed If no memory was added or removed, the memory may be bad.
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Troubleshooting Table 4- 11: ATX POST codes (Cont.) Displayed Module Description POST code ATA/ATAPI/SATA Resetting PATA/SATA bus and all devices Reserved for ATA SMBus Resetting SMBUS Reserved for SMBUS Local Console Resetting the VGA controller Disabling the VGA controller Enabling the VGA controller Remote Console Resetting the console controller Disabling the console controller...
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Troubleshooting Table 4- 11: ATX POST codes (Cont.) Displayed Module Description POST code DXE Core Entered DXE phase Started dispatching drivers Started connecting drivers DXE Drivers Waiting for user input Checking password Entering BIOS setup TBD - - Flash Update Calling Legacy Option ROMs TBD - - Calling INT 19.
If the CMOS parameters become corrupted, restore the CMOS memory using one of the following procedures: CAUTION. Install only CMOS parameters from Tektronix. CMOS parameters from other manufactures may make your instrument inoperable. If you cannot restore the CMOS memory, replace the battery.
Troubleshooting Installing an Authorization Key If you add new options, you must install a new authorization key. Install the authorization key using the following procedure: 1. From the instrument menu bar, touch the Utilities menu, select Option Installation, and then touch Continue. 2.
H Type and serial number of the instrument. H Reason for returning. H A complete description of the required service. Mark the address of the Tektronix Service Center and the return address on the shipping carton in two prominent locations. 4- 33...
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Returning the Instrument for Service 4- 34 DPO7000, DPO70000 and DSA70000 Series Service...
This section contains a list of the replaceable module. Use this list to identify and order replacement parts. Parts Ordering Information Replacement parts are available through your local Tektronix field office or representative. Changes to Tektronix products are sometimes made to accommodate improved components as they become available and to give you the benefit of the latest improvements.
Items in this section are referenced by figure and index numbers to the exploded view illustrations that follow. Tektronix part number Use this part number when ordering replacement parts from Tektronix. 3 and 4 Serial number Column three indicates the serial number at which the part was first effective. Column four indicates the serial number at which the part was discontinued.
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Replaceable Parts Replaceable parts list (<4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description EXTERNAL PARTS 016-1966-00 POUCH; ACCESSORIES,BLACK,SNAP- - ON 200-4952-00 COVER,TOP;COSMETIC - - 3 211-1224-00 SCREW,MACHINE; 6- - 32 X 0.312 L,PNH,STL CAD PLT,T15...
Replaceable Parts 016- - 1966 Figure 5- 1: External parts (<4.0 GHz models) 5- 4 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (<4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description FRONT PANEL AND DISPLAY 174- - 5165- - 00 CABLE ASSY;POWER SWITCH - - 2 211- - 1221- - 00 SCREW;M2.0 6- - MM LONG PHILLIPS FLATHEAD ZINC- - PLATED...
Replaceable Parts Motherboard Power J8J1 button Interface Display module To J7 on To J4 on display display module module Motherboard J8G2 Interface Figure 5- 2: Front panel and display (<4.0 GHz models) 5- 6 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (<4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description POWER SUPPLY AND FANS 119- - 6986- - 00 POWER SUPPLY; AC- - DC;460W;+3.3V 40A,+5V 34A,+12V 25A,- - 12V 1A,+5VSB 2A;90- - 264VAC,47- - 63HZ;BERG 51624- - XX001;9.5X4.9X3.8IN,SAFETY CONTROLLED...
Replaceable Parts Make sure that the power supply is properly connected to the power interconnect board. Power interconnect board Power supply J104 from hard drive From J105 from line filter From power power supply supply J107 J108 from fans To J107 and J108 on power interconnect board...
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Replaceable Parts Replaceable parts list (<4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description MOTHERBOARD 065-0745-02 SERVICE KIT FOR COMPUTER BOARD; CPU, FAN AND HEATSINK 167-0657-00 PROCESSOR;PENTIUM 4, 3.4 GHZ INTERNAL CLOCK,400MHZ BUS,SOCKET 478...
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Replaceable Parts Motherboard Processor detail J3A4 J3A4 J103 J1F1 Power interconnect J2J1 board J5J1 Motherboard J2J1 J5J1 Power interface board DVD power cable to power interconnect board J102 Power interconnect board Figure 5- 4: ATX Motherboard (<4.0 GHz models) 5- 10 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (<4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description POWER INTERFACE AND ACQUISITION ASSEMBLIES 211- - 1050- - 00 SCREW,MACHINE; 6- - 32 X 0.312 L,PNH,STL CAD PLT,T15 174-5048-00 CA ASSY;USB 1.0...
Replaceable Parts Motherboard J1000 Power interface J1440 board J8H1 To J2 on display J700 module Figure 5- 5: Power interface and Acquisition assemblies (<4.0 GHz models) 5- 12 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (<4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description DRIVES 065-0744-00 DISK DRIVE ASSY;SERVICE REPLACEMENT W/O SOFTWARE, W/ PACKAGING 211- - 1050- - 00 SCREW,MACHINE; 6- - 32 X 0.312 L,PNH,STL CAD PLT,T15 407- - 5069- - 00 BRACKET,RHDD;...
Replaceable Parts Hard drive The SATA cable and bracket attach to the drive bay chassis located on the main chassis. Drive bay SATA chassis SATA cable bracket Motherboard J8H2 From J104 Power interconnect board Figure 5- 6: Drives (<4.0 GHz models) 5- 14 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (<4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description Standard Accessories See Description CABLE ASSY, POWER: OPTION COUNTRY N. AMERICA 061-0066-00 UNIV EURO 161-0104-06 161-0104-07...
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Replaceable Parts Replaceable parts list (≥4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description 016- - 1441- - 01 ACCESSORY POUCH; BLACK CORDURA 200- - 5029- - 00 COVER,TOP;COSMETIC 211- - 1224- - 00 SCREW,MACHINE;...
Replaceable Parts Figure 5- 7: External parts 1 (≥4.0 GHz models) 5- 17 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (≥4.0 GHz GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description 174- - 5226- - 00 CABLE ASSY;LINE FILTER 211- - 1050- - 00 SCREW,MACHINE; 6- - 32 X 0.312 L,PNH,STL CAD PLT,T15 200- - 4936- - 00 COVER;...
Replaceable Parts Figure 5- 8: External parts 2 (≥4.0 GHz models) 5- 19 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (≥4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description 174-5165-00 CABLE ASSY;POWER SWITCH 065-0756-00 MODULAR ASSY, FRONT PANEL,TERMINATOR 671-6062-00 CIRCUIT BOARD ASSY;FRONT PANEL ENCODER 065-0760-00 CIRCUIT BD ASSY;FRONT PANEL MAIN...
Replaceable Parts PCI backbone board Power button J8H1 Motherboard Display module To J7 on display module To J4 on display module To J2 on display module To J5 on display module Figure 5- 9: Front panel and display (≥4.0 GHz models) 5- 21 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (≥4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description 10-1 119-6982-00 POWER SUPPLY: AC- - DC;1200W,+48V 25A, +12V 1A, 85- - 264VAC, 47- - 63HZ,ELCON 377- - 0002- - 00100A, IEC320- - C22;11.5X6.75X2.75IN;CLOSED CHASSIS...
Replaceable Parts Make sure that the power supply is properly connected to the From power power distribution board. supply cable Power Cable dress for distribution fan cable board Power Line supply filter cable cable Figure 5- 10: Power supply and fans (≥4.0 GHz models) 5- 23 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (≥4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description 11-1 174-4797-00 CA ASSY; 20 PIN ATX POWER,SAFETY CONTROLLED 065-0745-02 SERVICE KIT FOR CPU BRD, CPU, FAN AND HEAT SINK ASSEMBLY 167-0657-00 PROCESSOR;PENTIUM 4, 3.4 GHZ INTERNAL CLOCK,400MHZ BUS,W/O FAN...
Replaceable Parts J2J1 Power distribution board Power distribution board J3A4 J5J1 J1F1 J2J1 Bracket Foam Back of ATX board Figure 5- 11: Atx assembly (≥4.0 GHz models) 5- 25 DPO7000, DPO70000 and DSA70000 Series Service...
SCREW,JACK; 4- - 40 X 0.312 LONG,0.188 H HEX HEAD STAND OFF,4- - 40 INT THD, X 0.312 THD EXT 4- - 40 - - - - - - - - - - - - - - ACQUISITION MODULE,RETURN TO TEKTRONIX FOR SERVICE 211-0752-00 SCREW,MACHINE; 6- - 32 X 0.75,PNH,TORX 211-1050-00 SCREW,MACHINE;...
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Replaceable Parts Replaceable parts list (≥4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description 13-1 065-0758-00 CIRCUIT BD ASSY; PCI BACKBONE BOARD 211-1050-00 SCREW,MACHINE; 6- - 32 X 0.312 L,PNH,STL CAD PLT,T15...
Replaceable Parts Rear panel Font panel cable from the interface board to J2 on the display module J1000 J1440 PCI backbone board J9F1 J1000 Front panel Motherboard PCI backbone board Distribution board PCI backbone J8B2 on board Motherboard J8G2 Motherboard Figure 5- 13: Interface board (≥4.0 GHz models) 5- 28 DPO7000, DPO70000 and DSA70000 Series Service...
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Replaceable Parts Replaceable parts list (≥4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description 14-1 065- - 0755- - 00 DISK DRIVE ASSY KIT,UNPROGRAMMED 119718900 211- - 1050- - 00 SCREW,MACHINE;...
Replaceable Parts backbone board Connect bracket from PCI backbone board to drive bay Drive bay bracket bracket The SATA cable and bracket attach to the drive bay chassis located on the main chassis. SATA cable Drive bay chassis SATA bracket Power distribution board...
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Replaceable Parts Replaceable parts list (≥4.0 GHz models) Fig. & index Tektronix part Serial no. Serial no. number number effective discont’d Name & description Standard Accessories See Description CABLE ASSY, POWER: OPTION COUNTRY N. AMERICA 161- - 0213- - 00...
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Replaceable Parts 5- 32 DPO7000, DPO70000 and DSA70000 Series Service...