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CONDITIONAL COVERAGE
All warranty is conditional upon:
•
Care, Maintenance and Operation in accordance with the manufacturer's specifications and recom-
mendations (as set out, or referred to in the "Operator's Manual") supplied with the product.
•
Submission of the Warranty Registration immediately upon sale of the product.
•
The Pre-Delivery Inspection sheet must be sent with the Warranty Registration. Failure to comply
will result in warranty claims being denied.
EXCLUSIONS
This warranty does not extend to:
•
Damage or deterioration after delivery from the manufacturer not attributable to defective material or
workmanship.
•
A Multi-Rake that has been physically altered without the approval of the manufacturer.
•
Any goods which have sustained damage or deterioration due to encounters with foreign objects for
which the product is not intended, inadequate or faulty assembly, improper or inadequate mainte-
nance, neglect, or abuse.
•
Shop supplies such as the use of tools, oil or grease used in the repair or replacement of a warrant-
able part or component.
•
Normal wearing parts such as, but are not limited to safety chains, belting, clutch linings, blades and
tire wear.
THE WARRANTY CLAIM PROCESS:
•
All warranty claims must be submitted as a pre-approval with photos, claimed no later than 60 days
after approval.
•
The dealer must allow for the examination of the goods by the manufacturer or one of its agents,
when requested by the manufacturer to verify that the goods are defective in material or workman-
ship.
•
The Dealer must keep the failed part until the claim is processed, to allow Schulte Industries the
option of further examination of the part.
Further examination may mean that pictures are sent, or that the part be returned to Schulte.
•
A Return Goods Authorization (RGA) must be sent with any returned part.
•
If a failed part is returned to Schulte for examination, Schulte will pay the freight, Only ground
transportation will qualify for reimbursement. Any other types of freight will not be paid,
unless authorized on the RGA.
NOTE: For warranty service or parts the unit can be taken to any authorized Schulte dealer.
Warranty Contacts:
All warranty questions can be emailed to info@schulte.ca or phone Schulte Industries at 1-800-404-6044.
Schulte reserves the right to change and modify this warranty policy at any time.
Gladiator RWP-1935 01/23
© 2023 Alamo Group Inc.
INTRODUCTION
Introduction Section 2-5
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