DPS Telecom NetGuardian 420 Hardware User Manual

DPS Telecom NetGuardian 420 Hardware User Manual

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NetGuardian 420
HARDWARE USER MANUAL
Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs.
November 13, 2019
D-UM-NG420
Firmware Version 5.2G

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  • Page 1 NetGuardian 420 HARDWARE USER MANUAL Visit our website at www.dpstelecom.com for the latest PDF manual and FAQs. November 13, 2019 D-UM-NG420 Firmware Version 5.2G...
  • Page 2 Notice The material in this manual is for information purposes and is subject to change without notice. DPS Telecom shall not be liable for errors contained herein or consequential damages in connection with the furnishing, performance, or use of this...
  • Page 3: Table Of Contents

    Contents Visit our w ebsite at w w w .dpstelecom .com for the latest PDF m anual and FAQs NetGuardian 420 Overview Shipping List Optional Accessories Specifications Hardware Installation Tools Needed Mounting Power Connection LAN Connection Telco Connection Alarm and Control Relay Connections 5.6.1...
  • Page 4 12.1.1 Ethernet Port Setup 12.1.2 Edit PPP Port 12.1.3 Tune 202 Modem 12.1.4 RADIUS Configuration 12.1.5 New! - TTY Command Mode 12.2 Monitoring 12.2.1 Monitoring the NetGuardian 12.2.1.1 Monitoring Base Alarms 12.2.1.2 Monitoring Ping Targets 12.2.1.3 Monitoring and Operating Relays (Controls) 12.2.1.4 Monitoring Analogs 12.2.1.5 Monitoring System Alarms 12.2.1.6 Monitoring Data Port Activity...
  • Page 5 13.3.6.4 Text Paging Setup 13.3.6.5 Email Notification Setup 13.3.6.5.1 SMTP & POP3 Authentication Support 13.3.6.6 SNMPv1 Paging Setup 13.3.6.7 SNMPv3 Paging Setup 13.3.6.8 TCP Paging Setup 13.3.6.9 NUM17 Pager Setup 13.3.6.10 Echo Notification Setup 13.3.7 Defining Point Groups 13.3.8 Configuring Base Discrete Alarms 13.3.9 Configuring System Alarms 13.3.10...
  • Page 6 14.2 SNMP Manager Functions 14.3 SNMP Granular Trap Packets 14.4 Trap SNMP Logic 14.5 ASCII Conversion 14.6 RADIUS Dictionary File (Available on Resource Disk) 14.7 DNP3 Configuration / Interoperability Guide 14.7.1 DNP v3.0 Device Profile 14.7.2 DNP V3.0 Implementation Table 14.7.3 DNP V3.0 Point List Frequently Asked Questions...
  • Page 7: Netguardian 420 Overview

    Ping IP network devices and verify that they're online and operating. New: The NetGuardian 420 supports serial baud rates up to 115,200, optional external temperature sensor, analog readings accurate to within +/- 1%, one 10/100 NICs (isolated), SNMPv2c, SNMPv2c Inform trap, and SNMPv3.
  • Page 8: Shipping List

    While unpacking the NetGuardian, please make sure that all of the following items are included. If some parts are missing, or if you ever need to order new parts, please refer to the part numbers listed and call DPS Telecom at (800) 622-3314.
  • Page 9: Optional Accessories

    Two Cable Ties Pads 2-015-00030-00 Screws and connectors are packaged in a sealed hardware kit, shown above (Hardware kit containing a WAGO connector) Optional Accessories Telephone Cable 6 ft. 4 Pin Analog Connector (Optional, if ordering modem) (optional, for analogs) D-PR-045-10A-01 2-820-00814-02 External Temperature Sensor...
  • Page 10: Specifications

    Specifications Discrete Alarm Inputs: 20 (2 Groups: 1-16, 17-20. Each group can be configured as either power inputs or TTL) Analog Alarms: Up to 6 (2 user defined / 1 Internal temp / 1 External temp / 2 Voltage) Analog Input Range: (–94 to 94 VDC or 4 to 20 mA) Control Relays: 4 (2 Form A and 2 Form C) Maximum Voltage:...
  • Page 11: Hardware Installation

    Hardware Installation Tools Needed To install the NetGuardian, you'll need the following tools: Phillips No. 2 Screwdriver Small Standard No. 2 Screwdriver Wire Strippers/Cutter Wire Wrap Gun (if hinged wire wrap panel is used) Punch Down Tool (if 66 blocks are used) PC with terminal-emulating software (i.e.
  • Page 12: Power Connection

    Power Connection Power connectors and fuses. The NetGuardian has two screw terminal barrier plug power connectors, located on the left side of the back panel. The Grounding Lug on the back of the unit provides a permanent connection to earth ground when connected.
  • Page 13: Lan Connection

    1 Trans mit Out + (TO+) Ethernet port pinout The NetGuardian 420 has one 10/100 Ethernet port. If the IP connection is OK, the LNK LED will light SOLID GREEN when the cable is connected. Build Option: Net1/Net2 (Dual NIC) For enhanced security, the NetGuardian 420 can be ordered with a second LAN connection and optional 4-port switch (Net2).
  • Page 14: Telco Connection

    Telco Connection Telco jack The rear panel telco jack connects the NetGuardian's internal 33.6 modem to a standard phone line for dial-up access and pager alarm notification. RJ11 Phone Line Connection 3 Ring 2 Tip Pinout for the Telco jack...
  • Page 15: Alarm And Control Relay Connections

    "Discretes 1–20/ Relays 1–4" on the back panel. Analog alarm inputs 1 and 2 are connected through the four-pin analog connector. Note: Analog alarms are a build option for the NetGuardian 420. Your NetGuardian 420 may not have analog inputs.
  • Page 16: Discrete Inputs/Control Relay Pinout

    5.6.2 Discrete Inputs/Control Relay Pinout Pinout of the NetGuardian Amphenol labeled "Discretes 1-20/Relays 1-4" Note: CT3SW and CT4SW indicate relays 3 and 4, which are hardware configurable (switched) for Normally Open or Normally Closed operation via jumpers on the NetGuardian PC Board. By default, relays 3 and 4 are set for Normally Open operation.
  • Page 17: Optional Wire Wrap Back Panel

    5.6.3 Optional Wire Wrap Back Panel The Wire Wrap attachment for the NetGuardian 420 The optional wire wrap attachment provides wire-wrap connections for the NetGuardian 420's alarms and control relays. To connect alarms and relays to the back panel: 1. Connect the panel directly to the unit's rear amphenol.
  • Page 18: Integrated Temperature And Battery Sensor (Optional)

    5.6.4 Integrated Temperature and Battery Sensor (Optional) The external temperature sensor The optional integrated temperature and battery sensor monitors the ambient temperature and the NetGuardian's power inputs. This option is available only if it was ordered with your NetGuardian. The integrated temperature sensor measures a range of 32°...
  • Page 19: Discrete Alarms

    Discrete alarm points can connect as a dry contact or a contact to ground The NetGuardian 420 features up to 20 discrete alarm inputs — also called "digital inputs" or "contact closures". Discrete alarms are either active or inactive, so they're typically used to monitor on/off conditions like power outages, equipment failures, door alarms and so on.
  • Page 20: Data Ports

    Data Ports The NetGuardian's 4 terminal server ports provide reach-through terminal server functionality for connecting multiple simultaneous users to external equipment via Telnet over LAN. Each port can function as a proxy connection to an external device, a craft port, a channel port, a TCP or UDP reach-through port. The NetGuardian can support simultaneous proxy connections for up to 4 users.
  • Page 21: Optional 66 Block Connector

    Optional 66 Block Connector The 50-pin connectors on the back panel of the NetGuardian can be connected to the optional 25-pair 66 Block Connector (part number D-PR-966-10A-00). Note: If connecting to a 50-pair split block, all connections should be made on the two pin columns closest to the right-hand side of the block or bridge clips should be installed.
  • Page 22: Controls

    5.10 Controls Adjustable jumpers on the NetGuardian 16A circuit board Control Relays 3 and 4 on your NetGuardian are configured for Normally Open or Normally Closed (NO/NC) operation via jumpers on the NetGuardian's PC board. By default, relays 3 and 4 are set for Normally Open (NO) operation. To access your control relay jumpers, remove the top of the NetGuardian chassis.
  • Page 23: Lcd Display

    LCD Display NetGuardian Front Panel LCD The front panel LCD displays the current alarm and control status and provides a command menu for controlling the NetGuardian's basic functions. Using the LCD command menu The four buttons surrounding the front panel LCD are used to access the LCD Command Menu. To access the menu, press the Menu button.
  • Page 24: Lcd Command Menu

    New LCD Function - "Point Mode" This new feature allows you to change the way active alarms are displayed on the NetGuardian's front panel LCD screen. When the LCD is in "Point Mode," only the display points in alarm are displayed on the screen, instead of the full alarm descriptions.
  • Page 25: Reboot

    Sound off The Sound off command suppresses sounds from the alarm speaker for a user-defined period of 10, 20, or 30 minutes. To scroll to the next menu command, press the q button. To change the Sound off setting, press Sel to select the command. The arrow cursor (>) will move to the right of the colon (:) in Sound off: to indicate that the command submenu is selected.
  • Page 26: Alarm Speaker

    satisfied with the contrast setting, then press Sel to make your selection. To exit the Command Menu and revert to the default contrast setting, press Menu. Alarm Speaker The NetGuardian's alarm speaker emits distinctive tones under two conditions If there is an Ethernet connection failure, the speaker will emit a intermittent beep. Press any front panel button to silence the speaker.
  • Page 27: Front Panel Leds

    Front Panel LEDs Front panel LEDs The NetGuardian's front panel LEDs indicate communication and alarm reporting status. LED status messages are described below. Status Description Blink Red New COS alarm* Alarm Solid Red One or more standing alarms* Blink Green Valid Configuration Config Blink Red...
  • Page 28: Back Panel Leds

    10.1 RADIUS Authentication RADIUS authentication is now supported by any NetGuardian 420 platform. RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian connects to your central RADIUS server.
  • Page 29 NetGuardian will be achieved via the web browser interface or TTY interface. For details, see the separate user manuals for the NetGuardian 420 web browser.
  • Page 30: Connecting To The Netguardian

    Connecting to the NetGuardian 11.1 ... via Craft Port NetGuardian Craft Port The simplest way to connect to the NetGuardian is over a physical cable connection between your PC's COM port and the NetGuardian's craft port. Use the DB9M-DB9F download cable provided with your NetGuardian to make a craft port connection. Select the following COM port options: •...
  • Page 31: Via Lan

    11.2 ... via LAN Ethernet port 1 You can also connect to the NetGuardian over a LAN connection. This is a very convenient way to provision multiple NetGuardian units at multiple locations. To connect to the NetGuardian via LAN, all you need is the unit's IP address (Default IP address is 192.168.1.100).
  • Page 32: Tty Interface

    TTY Interface The TTY interface initial configuration screen The TTY interface is the NetGuardian's built-in provision controls for basic configuration of the NetGuardian. Configure the NetGuardian's ethernet port settings, monitor the status of base and system alarms, operate control relays, view live ping targets , view debug or create proxy connections to other ports. To use the TTY interface with the NetGuardian, all you need is any PC with terminal emulation software (i.e.
  • Page 33 Configure the Ethernet port parameters 1. Connect using Hyperterminal @ 9600, 8, N, 1. 2. Hit enter (you won't be able to see this text), the NetGuardian will respond with "Password." Note: If you receive no password prompt then check the port you are using on your PC and make sure you are using a straight thru cable.
  • Page 34: Edit Ppp Port

    11. Reboot to save the new configuration to the NetGuardian. 12. Now you can connect to the NetGuardian via LAN and use the Web Browser Interface to complete the configuration. RADIUS logons are case-sensitive. If the RADIUS server is unavailable or access is denied, the master password will work for craft port access only.
  • Page 35: Tune 202 Modem

    12.1.3 Tune 202 Modem Tuning the 202 modem on a NetGuardian 420 can only be done from the TTY interface (using either HyperTerminal through the front craft port or by telnet over LAN on port 2002). Press 'T' to tune the 202 Modem with the TTY interface Though no menu options will appear, use the following commands to tune the 202 modem.
  • Page 36: Radius Configuration

    12.1.4 RADIUS Configuration The TTY interface can also be used to configure RADIUS settings. After entering the IPA for the RADIUS server, users will be prompted for both a username and password to logon to the unit. This username and password combination will be verified against the RADIUS database, and not the local database.
  • Page 37: New! - Tty Command Mode

    12.1.5 New! - TTY Command Mode This command line mode offers an alternate way of configuring the NetGuardian 420. This interface is scriptable, and is recommended for advanced users. Entries are NOT case sensitive. Tips for using TTY Command Mode ·...
  • Page 38 {get,set} phone string {0..20} chars System Phone set reboot None Reboot {get,set} dcpaddr {0...255} DCP Unit ID {get,set} dcpport {1..32767} DCP Port Number {get,set} dcptype {udp,tcp,serial} DCP Port Type {get,set} dcpprot {dcpx,dcpf,dcpe} DCP Protocol {get,set} dcpautotm {0..120} {sec,min} DCP Autonomous Time {get,set} ntpipa IP Address Network Time IPA...
  • Page 39 {get,set} alg {1...8} deadband {0.1...9.9} Analog Deadband {get,set} alm {base,exp1,exp2,exp3} {1...64} desc string {0...48} chars Alarm Description {get,set} alm {base,exp1,exp2,exp3} {1...64} 0=Normal Alarm Polarity polarity 1=Reversed {get,set} alm {base,exp1,exp2,exp3} {1...64} trap 0=trap disabled Alarm Trap 1=trap enabled {get,set} alm {base,exp1,exp2,exp3} {1...64} pri {0...8} Alarm Primary Notification...
  • Page 40: Monitoring

    12.2 Monitoring 12.2.1 Monitoring the NetGuardian Connect a PC running VT100 terminal emulation software to the craft port or connect via LAN using a Telnet client with VT100 emulation to port 2002 to reach the monitor menu selection. This section allows you to do full system monitoring of the NetGuardian including: all alarms, ping information, relays, analogs, and system status.
  • Page 41: Monitoring Ping Targets

    12.2.1.2 Monitoring Ping Targets View the status of all your ping targets from the M)onitor menu > P)ing targets option. This screen displays the ping target ID, description, and IP address. Under Status the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present.
  • Page 42: Monitoring Analogs

    The eight relays can be operated from this screen 12.2.1.4 Monitoring Analogs View the current reading and the alarm status of your analog devices from the M)onitor menu > a(N)logs option. The value shown is a snapshot of the channels measurement, not a real-time reading. Refresh the readings by re- selecting the analogs option.
  • Page 43: Monitoring System Alarms

    This display allows you to monitor your eight analog inputs 12.2.1.5 Monitoring System Alarms View the status of the NetGuardian's system alarms from the M)onitor menu > S)ystem option. Under Status, the word Alarm will appear if an alarm has been activated and Clear will appear if an alarm condition is not present.
  • Page 44: Monitoring Data Port Activity

    12.2.1.6 Monitoring Data Port Activity View the status of the NetGuardian's 4 data ports from the M)onitor menu > p(O)rts option. Enter the number of the port you wish to view and press Enter. The NetGuardian provides an ASCII description under Transmit and Receive Choose a) Transmit to view data transmitted to another device.
  • Page 45: Viewing Live Target Pings

    Reference Point Description The user-defined description of the monitored alarm point. Point Status The current status of the monitored point. Amount of time allowed to accumulate before the system alarm, Event Threshold “Accumulation Event” is triggered. Note: Maximum is 45 days. Accumulated Time The total time the monitored point has been in an ALARM state.
  • Page 46: Proxy Menu

    12.2.3 Proxy Menu You can create proxy connections to reach-through to the craft port, modem port or any of the other eight serial ports from the P)roxy menu. You'll be able to monitor and control additional devices via proxy connection to the NetGuardian.
  • Page 47: Backing Up Netguardian Configuration Data Via Ftp

    Event Log Field Description Event number (1–100) Date Date the event occurred Time Time the event occurred Alarm Group State State of the event (A=alarm, C=clear) PRef Point reference (See Appendix A for display descriptions). User defined description of the event as entered in the alarm point and Description relay description fields.
  • Page 48: Debug Input And Filter Options

    12.2.6 Debug Input and Filter Options Debug Input Options Exit Debug Show BAC status points Show task status Show DUART information Show network routing table Clear debug enable bitmap. Turn all debug filters OFF Display Options Debug Filter Options: (1) Alarm toggle switch. Shows posting of alarm data (2) Analog toggle switch.
  • Page 49: Web Interface

    Table. 13.3.A. Debug Input and Filter Options Web Interface Thet NetGuardian's Web Interface provides access to configure and monitor your NetGuardian. 13.1 Logging on to the NetGuardian Your NetGuardian must first be assigned an IP address via the TTY interface before you will be able to connect via LAN/WAN using the Web Browser.
  • Page 50: Navigating The Web Interface

    Edit Mode provides the user access to all of the unit's configuration options. If the menu does not appear in the left frame after logging on, another station has already logged on Edit as the primary user or you do not have access to edit the NetGuardian 420 database.
  • Page 51: System Settings

    13.3.1 System Settings From the System screen, you can enter basic user information for person responsible for the NetGuardian and configure basic settings for the unit.
  • Page 52: Defining Snmp Parameters

    Point numbers for discrete alarms, analog threshold crossings, and latched relays will appear on the LCD. DNP Address The DNP3 unit address that the NetGuardian 420 will respond to. An address of 0 disables DNP3 responding. DNP TCP Port The TCP port that the NetGuardian 420 will listen on for DNP3 polling.
  • Page 53 ID for the unit, which is automatically generated by the unit. The default ID is generated according to RFC3411 and is based on the unit's unique MAC address and DPS Telecom's SNMP enterprise number. Note: To have the unit generate a unique Engine ID, clear the v3 Engine ID field and press the Submit key.
  • Page 54 v3-User profiles. The name of the user for which an SNMPv3 management operation is performed. Username Access Mode This identifies the security modes available when SNMPv3 is utilized. The modes are as follows: · No-Auth, No-Priv- This access mode does not require authentication and does not require encryption.
  • Page 55: Controlling Access To The Netguardian

    To create or edit user profiles, click on the link in the User field. By default, the link will read Available. 13.3.3.2 Logon Profiles and Access Rights The NetGuardian 420 allows you to setup up to 16 distinct user profiles and restrict and enable access rights to the NetGuardian based on those profiles.
  • Page 56 Logon Profile Configuration Screen From the User Profile (1-16) screen, you can configure individual user profiles. 1. Enter a User ID in the User field 2. Enter and confirm the User's password in the appropriate fields 3. In the Call Back feature, enter the phone number the NetGuardian will use to call-back the user's modem. 4.
  • Page 57: Filter Ipa Config And Operation

    13.3.3.3 Filter IPA Config and Operation The Filter IPA table allows you to increase the NetGuardian's network security by allowing or blocking packets from specified IP addresses. Addresses which appear in the table will be processed by the NetGuardian. Defined IP addresses associated with network cameras or the network time server are automatically processed and will not be filtered out by this feature.
  • Page 58: Radius Authentication Settings

    RADIUS (Remote Authentication Dial In User Service) is an industry-standard way to manage logins to many different types of equipment in one central location. The NetGuardian 420 connects to your central RADIUS server. Every time a device receives a login attempt (usually a username and password), it requests an authentication from the RADIUS server.
  • Page 59: Ethernet Settings

    13.3.4 Ethernet Settings From the Ethernet screen, you can configure information for your NetGuardian 420's ethernet ports. To change Ethernet information, enter information in the appropriate fields and click Submit Data. NOTE: If populated, a section for Net2 will be available and feature the same fields as Net1. It is important to configure Net1 and Net2 with UNIQUE IP addresses and subnet masks.
  • Page 60 conditions or other instructions. The hyperlinked page or file will be displayed in the main window frame of the NetGuardian Web browser. Follow the directions below to create hyperlinks for alarm point descriptions. 1. From the Menu select . Scroll down to the field, see Figure 2.5.
  • Page 61: Configuring Ports

    13.3.5 Configuring Ports You'll configure your unit's modem and terminal server ports from the Edit menu > Ports screen. 13.3.5.1 Modem Settings To configure your NetGuardian for PPP or Dial-up access, you may need to enter information in the Modem fields on the Ports screen.
  • Page 62: Data Port Settings

    Command Description Answer command Modem commands may vary. See your Select communications standard modem user manual for commands Dial specific to your modem. Pulse dial If you set the ring count to 0, the Tone dial NetGuardian will still be able to dial out Connect as answering modem for notifications, but will NEVER answer Wait for dial tone...
  • Page 63: Data Port Types

    DX units, you can use the NG480 (configured as a DX) as an expansion unit. The NG480 will give you an additional 80 alarms and 4 relays. You also have the option of adding the NetGuardian E16 DX, giving you 16 more alarm points and 16 more controls.
  • Page 64: Direct And Indirect Proxy Connections

    SPS8 ports do not support direct proxy. You must navigate via the TTY menu. If interfacing a T/Mon to SPS8 through a NetGuardian, set the port type to TCP. Makes reach-through available at UDP ports (up to 4 UDP ports available). CHAN Creates logical bridge to odd/even partner.
  • Page 65: Configure Alarm Notifications

    Allows an alarm point on the NetGuardian to operate a control on another SNMP-enabled, Echo DPS Telecom RTU. Notification formats Many cellular carriers offer a TAP gateway to SMS. Check with your carrier to see if you can use a dial-up connection to send SMS messages to your phone.
  • Page 66: Alphanumeric Pager Setup

    13.3.6.1 Alphanumeric Pager Setup The alpha numeric pager can receive text messages including alarm descriptions, time of occurrence, and point addresses. Use the following steps to configure the alpha numeric pager settings: 1. Under the column, select type from the drop-down menu, see Figure 2.14. Type Alpha 2.
  • Page 67: Text Paging Setup

    13.3.6.4 Text Paging Setup Text pages can receive information including the point addresses of alarms, the alarm description, time of the alarm, and state (alarm or clear). The text pages may be viewed using a terminal such as HyperTerminal. Use the following steps to configure the text paging settings: 1.
  • Page 68: Smtp & Pop3 Authentication Support

    be replied to unless one is entered. 13.3.6.5.1SMTP & POP3 Authentication Support This section contains steps to configure your NetGuardian for SMTP and POP3 Authentication support. Unauthenticated Emails: The configuration setup will not change. If you want the email to send to , use the user@yourdomain.com following steps:...
  • Page 69: Tcp Paging Setup

    13.3.6.8 TCP Paging Setup <MSG_BEG 00001> VID : DPS Telecom FID : NetGuardian SNMP v5.0B.3206 SITE: Yale Office PNT : 99.01.01.01 DESC: RECTIFIER 1 STAT: CLEAR DATE: 01/01/2001 TIME: 12:17:02 <MSG_END 00001> Fig. 2.17. Example TCP message Heading Description MSG_BEG...
  • Page 70: Echo Notification Setup

    User the following steps to configure Num17 Pager settings: 1. Under the column select from the drop-down menu. Type Num17 2. Enter the phone number of the numeric pager under the Phone heading, followed by commas (for example ). Placing a comma after the phone number initiates a two second pause per comma. This allows 555-1212,,,,,,, enough time for the pager to answer before the NetGuardian sends the alarm information.
  • Page 71: Defining Point Groups

    13.3.7 Defining Point Groups Each NetGuardian Alarm point can be assigned to one of eight groups, which are identified with a user-defined label. Once the point groups are defined, the Point Group IDs can be used to group base and system alarms, see section "Configuring Base Discrete Alarms."...
  • Page 72: Configuring Base Discrete Alarms

    13.3.8 Configuring Base Discrete Alarms All of the NetGuardian's 20 discrete alarms are configured from the menu > screen. Edit Base Alarms Descriptions of the alarm point, polarity (normal or reversed), whether to use an SNMP Trap or not, and the primary and secondary pager used to report the alarm, and group assignments, are configured in this screen.
  • Page 73: Configuring System Alarms

    13.3.9 Configuring System Alarms SNMP Traps and primary or secondary pager devices can be selected for each system alarm screen allows you to individually set the notification method for each system alarm. See the System Alarms "System Alarms Display Map" in the Reference Section for detailed descriptions of System Alarm Points. To configure your system alarm notification settings: 1.
  • Page 74: Setting Ping Targets

    Leaving the box blank indicates that an SNMP trap will not be sent when an alarm condition exists. 5. Set the primary and secondary pagers with a Notification ID from your defined Notification list. Note: The NetGuardian 420 will notify both the primary and the secondary notification device when point status changes (both alarm and clear).
  • Page 75: Setting The Accumulation Timer

    13.3.11 Setting the Accumulation Timer Define the Accumulation Timer settings to send an Accumulation Event alarm The NetGuardian's keeps a running total of the amount of time a point is in an alarm state to Accumulation Timer send an Accumulation Event system alarm once the total time exceeds a defined threshold. To configure the accumulation timer settings: Go to the menu and select the Accum._Timer link.
  • Page 76: Configuring Analogs

    13.3.12 Configuring Analogs Each of the NetGuardian 420's analog channels must be individually configured to monitor data. The ADCs (analog to digital converters) support a range of –70 to 94 VDC. There are four alarm trip points (thresholds) in ascending order: major under, minor under, minor over, and major over. You can choose the values for each of the thresholds on all channels.
  • Page 77: Integrated Temperature And Battery Sensor (Optional)

    Reference 1 and reference 2 correspond to the minimum and maximum output values of your analog device 13.3.12.1 Integrated Temperature and Battery Sensor (Optional) The optional integrated temperature and battery sensor allows the user to monitor surrounding temperature as well as the unit's current draw.
  • Page 78: Analog Step Sizes

    70-90 V .0231 V Analog step sizes 13.3.13 Configuring Control Relays Configure controls in the Edit menu > Controls screen The NetGuardian 420's 4 relays can be identified and configured using the menu > screen. Edit Controls Relays are normally open (N/O) by default. A circuit board jumper can be changed for each control to make it normally closed (N/C).
  • Page 79: Setting Event Qualification Timers

    13.3.14 Setting Event Qualification TImers Event qualification timers allow you to determine a length of time that must pass before an event can occur. For example: you may set a qualification timer that requires an alarm to be set for five seconds before it is reported. Edit the Even Qualification Timer settings from the Edit >...
  • Page 80: Setting System Timers

    13.3.15 Setting System Timers When a target fails to respond to a ping within the fail time period, a fault is declared Ping Cycle Period Failure Ping Fail Time Declared Min. Default timer settings The NetGuardian's System Timers allow you to control the rate of your pinging activity, time of speaker sounding, inactivity time for data ports, and discrete alarm detect time.
  • Page 81 attempts to reach them with an ICMP ping. Set the value between zero and 120 and set the units to either seconds or minutes. Default is 60 seconds. 3. Set the time. The NetGuardian waits after sending a ping request before it determines that the target is Wait unreachable.
  • Page 82: Setting The System Date And Time

    13.3.16 Setting the System Date and Time The current date and time can be entered from the Date and Time screen or from an SNMP manager The date is entered in the mm/dd/yyyy format and the time is entered in the hh:mm:ss format. Hot Tip! The date and time can also be set from an SNMP manager.
  • Page 83: Network Time Protocol Support

    13.3.16.1 Network Time Protocol Support Configure the Network Time Protocol feature in the Date and Time screen Network Time Protocol support enables you to set a server to provide your NetGuardian the correct date and time, so you don't have to enter the information if your NetGuardian loses power or has to be reset to factory settings. To enable Network Time Support: From the menu select...
  • Page 84 the NetGuardian as a PPP (Point-to-Point Protocol) server via dial-up. To configure the NetGuardian as a PPP Server: 1. Select from the menu. Edit In the check the (also known as Hosting Mode) box. section Server Enable Server 3. Set the IP address that is given to the guest dialing in. (This must be a valid and available IP address for the subnet on the LAN you will be connecting to, the same one the NetGuardian is connected to.) 4.
  • Page 85: Building Access Control

    Passwords entered in the NetGuardian will only remain valid until BAC provisioning information is downloaded from T/MonXM. The Building Access Controller (BAC) option is only available for NetGuardian 420 builds with an RS-485 connection attached to an Entry Control Unit (ECU).
  • Page 86: Configuring Ip Cameras

    Hot Tip! Be sure to define the data port you are using for the ECU as an type. To configure Building Access on T/Mon, see your T/MonXM manual. 13.3.19 Configuring IP Cameras The NetGuardian SiteMon G2 provides users with live streaming video of their remote sites. The direct pan-and-tilt features allows users to visually check the status of their sites from the convenience of their desktop.
  • Page 87: Alarm Sync

    13.3.21 Saving Changes or Resetting Factory Defaults Your NetGuardian 420 comes equipped with Non Volatile RAM (NVRAM), which enables the retention of data in the event of power loss. You may use the NVRAM function from the web interface to either write your changes to the NetGuardian or revert to factory defaults.
  • Page 88: Monitor Mode

    13.4 Monitor Mode From Monitor Mode, you can monitor all of the unit's alarms, analogs, ping targets, cameras, and issue controls. When you logon to the NetGuardian, it will be in Monitor Mode. To revert to Monitor Mode from Edit Mode, simply click the blue Monitor button.
  • Page 89: Base Analogs

    If you added your ping targets to point groups, the state field will display the appropriate set or clear messages. If you're ever unsure of the set or clear messages, green font will always indicate a cleared alarm, red will always indicate a set alarm.
  • Page 90: Controls

    13.4.7 Controls Selecting Controls from the Monitor Mode navigation menu gives the user access to the unit's control relays To operate controls: 1. Under the field, choose a command (Opr - operate, Rls - release, or Mom - momentary). State 2.
  • Page 91: Monitoring Port Activity

    Event Log Field Description Event number (1-100) Date Date the event occurred Time Time the event occurred State of the event (A=alarm, C=clear) Pref Point reference. User defined description of the event as entered in the alarm point and relay Description description fields Event Logging window field descriptions...
  • Page 93: Reference Section

    Reference Section 14.1 Display Mapping Port Address Display Points Description Clear 1-20 Discrete Alarms 1-20 8001-8020 9001-9020 1-32 Ping Table 8065-8096 9065-9096 Analog Channel 1** 8129-8132 9129-9132 Analog Channel 2** 8193-8196 9193-9196 Analog Channel 3** 8257-8260 9257-9260 Analog Channel 4** 8321-8324 9321-9324 Analog Channel 5**...
  • Page 94: System Alarms Display Map

    Display descriptions and SNMP Trap numbers for the NetGuardian * The TRAP number ranges shown correspond to the point range of each display. For example, the SNMP Trap "Set" number for alarm 1 (in Display 1) is 8001, "Set" for alarm 2 is 8002, "Set" for alarm 3 is 8003, etc. ** The TRAP number descriptions for the Analog channels (1-8) are in the following order: minor under, minor over, major under, and major over.
  • Page 95 Note: Table 14.1.1.A. continues on following pages.
  • Page 96 Display Points Alarm Point Description Solution If DCP responder is not being used, then set the DCP Unit ID to 0. The unit has not seen a poll from the Otherwise, try increasing the DCP DCP Poller Master for the time specified by the timer setting under timers, or check Inactive DCP Timer setting.
  • Page 97 System Alarms Descriptions (continued) Display Points Alarm Point Description Solution Under Ports > Options, verify the NetGuardian NGDdx 1 Fail (Expansion shelf 1 number of configured NGDdx units. DX 1 fail communication link failure) Use EXP filter debug and port LEDs to NetGuardian NGDdx 2 Fail (Expansion shelf 2 help diagnose the problem.
  • Page 98: Snmp Manager Functions

    14.2 SNMP Manager Functions The SNMP Manager allows the user to view alarm status, set date/time, issue controls, and perform a resync. The display and tables below outline the MIB object identifiers. Table B.1 begins with dpsRTU; however, the MIB object identifier tree has several levels above it.
  • Page 99: Snmp Granular Trap Packets

    14.3 SNMP Granular Trap Packets Tables 14.3.A and 14.3.B provide a list of the information contained in the SNMP Trap packets sent by the NetGuardian. SNMP Trap managers can use one of two methods to get alarm information: 1. Granular traps (not necessary to define point descriptions for the NetGuardian) 2.
  • Page 100: Trap Snmp Logic

    14.4 Trap SNMP Logic NET1 NET2 Trap Dest. Result Subnet 1 & Gateway Not Defined Subnet 3 Trap goes out NET1's Gateway Subnet 1 & Gateway Subnet 2, No Gateway Subnet 3 Trap goes out NET1's Gateway Subnet 1 & Gateway Subnet 2 &...
  • Page 101: Radius Dictionary File (Available On Resource Disk)

    14.6 RADIUS Dictionary File (Available on Resource Disk) # -*- text -*- # dictionary.dps DPS Telecom, Inc For assistance or support, please contact support@dpstele.com v1.0 Released - 1/23/09 (CBH/DPS) VENDOR 2682 # Standard attribute for NetGuardian RTU. # All values are integer with 1 = True, 0 = False.
  • Page 102: Dnp3 Configuration / Interoperability Guide

    "Document," it is in fact a table, and only a component of a total interoperability guide. DNP V3.0 DEVICE PROFILE DOCUMENT (Also see the DNP 3.0 Implementation Table in Section 4.6.2) Vendor Name: DPS Telecom Inc. Device Name: NetGuardian 420 Device Function: Highest DNP Level Supported:...
  • Page 103 Requires Application Layer Confirmation: Never Always When reporting Event Data (Slave devices only) When sending multi-fragment responses (Slave devices only) Sometimes DNP V3.0 DEVICE PROFILE DOCUMENT (Also see the DNP 3.0 Implementation Table in Section 4.6.2) Timeouts while waiting for: Data Link Confirmation: Fixed at 2s Complete Appl.
  • Page 104 Counters Roll Over at: Default Counter Object/Variation: No Counters Reported No Counters Reported Configurable (attach explanation) Default Object 16 Bits 32 Bits Other Value: ____ Point-by-point list attached DNP V3.0 DEVICE PROFILE DOCUMENT (Also see the DNP 3.0 Implementation Table in Section 4.6.2) Sends Multi-Fragment Responses: Sequential File Transfer Support: No Append File Mode: No...
  • Page 105: Dnp V3.0 Implementation Table

    14.7.2 DNP V3.0 Implementation Table The following table identifies which object variations, function codes, and qualifiers the NetGuardian 420 supports in both request messages and in response messages. For static (non-change-event) objects, request send with qualifiers 00, 01, 06, 07, or 08 will be responded with qualifiers 00 or 01.
  • Page 106: Dnp V3.0 Point List

    14.7.3 DNP V3.0 Point List The tables below identify all the default data points provided by the NetGuardian 420. Obj 01 Var 01 - Single-bit Binary Inputs Obj 02 Var 02 - Binary Input Change with Time Point Index Description/Points...
  • Page 107 456-463 DX2 Analog2 1-8 464-471 DX2 Analog3 1-8 472-479 DX2 Analog4 1-8 480-487 DX2 Analog5 1-8 488-495 DX2 Analog6 1-8 496-503 DX2 Analog7 1-8 504-511 DX2 Analog8 1-8 512-519 DX3 Analog1 1-8 520-527 DX3 Analog2 1-8 528-535 DX3 Analog3 1-8 536-543 DX3 Analog4 1-8 544-551...
  • Page 108 DX 1 Control 7 DX 1 Control 8 DX 2 Control 1 DX 2 Control 2 DX 2 Control 3 DX 2 Control 4 DX 2 Control 5 DX 2 Control 6 DX 2 Control 7 DX 2 Control 8 DX 3 Control 1 DX 3 Control 2 DX 3 Control 3...
  • Page 109 Analog Channel 8 Voltage (VDC) DX 1 Analog Channel 1 Voltage (VDC) DX 1 Analog Channel 2 Voltage (VDC) DX 1 Analog Channel 3 Voltage (VDC) DX 1 Analog Channel 4 Voltage (VDC) DX 1 Analog Channel 5 Voltage (VDC) DX 1 Analog Channel 6 Voltage (VDC) DX 1 Analog Channel 7...
  • Page 110 DX 3 Analog Channel 5 Voltage (VDC) (or D-Wire 13 for unit with D-Wire support) DX 3 Analog Channel 6 Voltage (VDC) (or D-Wire 14 for unit with D-Wire support) DX 3 Analog Channel 7 Voltage (VDC) (or D-Wire 15 for unit with D-Wire support) DX 3 Analog Channel 8 Voltage (VDC)
  • Page 111: Frequently Asked Questions

    Frequently Asked Questions Here are answers to some common questions from NetGuardian users. The latest FAQs can be found on the NetGuardian support web page, http://www.dpstelecom.com. If you have a question about the NetGuardian, please call us at (559) 454-1600 or e-mail us at support@dpstele.com 15.1 General FAQs...
  • Page 112 effect, the NetGuardian must be rebooted. Whenever you make changes, remember to write them to the NetGuardian's NVRAM so they will be saved when the unit is rebooted. Q. The LAN link LED is green on my NetGuardian, but I can't poll it from my T/Mon. A.
  • Page 113 synchronization, you'll make sure you have consistent, accurate time stamps throughout your monitoring network. Q. How do I back up my NetGuardian configuration? A. Use FTP You can use File Transfer Protocol (FTP) to read and write configuration files to the NetGuardian's NVRAM, but you can't use FTP to edit configuration files.
  • Page 114: Snmp Faqs

    The T/MonXM variables are included in the distributed MIB only to provide SNMP managers with a single MIB for all DPS Telecom products. Q. How many traps are triggered when a single point is set or cleared? The MIB defines traps like "major alarm set/cleared,"...
  • Page 115: Pager Faqs

    15.3 Pager FAQs Q. Why won't my alpha pager work? A. To configure the NetGuardian to send alarm notifications to an alpha pager, enter the data phone number for your pager in the Phone Number field. This phone number should connect to your pager service's modem. Then enter the PIN for your pager in the PIN/Rcpt/Port field.
  • Page 116: Technical Support

    3. Have access to troubled equipment. Please be at or near your equipment when you call DPS Telecom Technical Support. This will help us solve your problem more efficiently. 4. Call during Customer Support hours.
  • Page 117: End User Iisence Agreement

    DPS Telecom which arise out of or are related to the non-fulfillment of any covenant or obligation of End User in connection with this Agreement.
  • Page 119 “D ependable, Powerful Solutions that allow users to monitor larger, more complicated networks with a smaller, less trained staff” “Yo u r Part n ers i n Net w o rk Al arm Man ag emen t ” www.dpstelecom.com 4955 E Yale • Fresno, CA 93727 559-454-1600 •...

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