Scanner unit does not close
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy quality
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
These are possible solutions. Try one or more of the following:
C
HECK MESSAGES
If an error message is displayed, see "Error messages on the computer screen" on page 177.
C
HECK INK
Check the ink levels, and install a new print cartridge if necessary.
C
LEAN THE SCANNER GLASS
If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water.
R
EVIEW STEPS TO IMPROVE PRINT QUALITY
See "Improving print quality" on page 133.
A
DJUST THE BRIGHTNESS OF THE COPY
1
Load the document facedown on the scanner glass.
2
From the control panel, press Copy Mode.
3
Press Lighter/Darker.
4
Press
or
repeatedly to lighten or darken the copy.
5
Press Start Color or Start Black.
C
HECK QUALITY OF ORIGINAL DOCUMENT
If the quality of the original document is not satisfactory, try using a clearer version of the document or image.
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
Troubleshooting
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