Contents Safety information...5 Printing...6 Getting started...6 Performing printing and related tasks...10 Managing print jobs...17 Learning about the All-In-One software print options...18 Copying...22 Getting started...22 Performing copying and related tasks...26 Managing copy jobs...29 Scanning...30 Getting started...30 Performing scanning and related tasks...33 Scanning over a network...40 Managing scan jobs...41 Learning about the All-In-One Center scan options...42...
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Finding your MAC address...121 Maintaining the printer...122 Print cartridges...122 Cleaning the scanner glass...128 Cleaning the exterior of the printer...128 Refilling a print cartridge...128 Using genuine Lexmark print cartridges...128 Ordering supplies...129 Finding information about the printer...130 Contacting Customer Support...133 Troubleshooting...135 Setup troubleshooting...135 Print troubleshooting...141...
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Printing Getting started Using the automatic paper type sensor The printer is equipped with an automatic paper type sensing device. The Paper Type Sensor automatically detects the type of paper that has been loaded into the printer and adjusts the settings for you. For example, if you want to print a photo, load photo paper into the printer.
Loading banner paper You can load up to 20 sheets of banner paper at a time. Remove all paper from the paper support before loading the banner paper. Tear off only the number of pages needed to print the banner. Place the required stack of banner paper on the top cover.
Loading envelopes You can load up to 10 envelopes at a time. Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Load envelopes in the center of the paper support with the stamp location in the upper left corner. Make sure: •...
Loading iron-on transfers You can load up to 10 iron-on transfers at once, but you will achieve best results loading them one at a time. Load iron-on transfers with the print side of the transfer facing you. Make sure: • You follow the loading instructions that came with the iron-on transfers.
Photo/Glossy paper—Photo paper with a special coating. It is used specifically for printing photos with crisp, sharp images. • Lexmark Photo Paper—A heavy photo paper specifically designed for Lexmark inkjet printers, but compatible with all inkjet printers. Inexpensive and fade-resistant, it offers excellent image quality for everyday photo-printing projects.
For Mac OS X version 10.4 or later, click Advanced. Otherwise, proceed to the next step. From the Copies & Pages pop-up menu, type the number of copies to be printed. From the same pop-up menu, choose Quality & Media. •...
Related topics: • “Enhancing photo print quality using the software” on page 92 • “Using the Page Setup dialog” on page 107 • “Using the Print dialog” on page 108 Printing cards Load greeting cards, index cards, or postcards. Notes: •...
Notes: • Most envelopes use landscape orientation. • Make sure the same orientation is also selected in the software application. Click OK. Customize the settings as needed in the Print dialog. From the software application, click File From the Printer pop-up menu, choose X5400 Series. Click Print.
Printing a banner Remove all paper from the paper support. Tear off only the number of pages needed for the banner (up to 20 sheets). Place the required stack of banner paper on the top cover. Load only the first page of banner paper into the paper support with the leading edge of the banner going into the printer.
Printing transparencies Load transparencies. Customize the settings as needed in the Page Setup dialog. With a document open, click File From the “Format for” pop-up menu, choose X5400 Series. From the Paper Size pop-up menu, choose a paper size. Choose an orientation. Click OK.
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• If you want to print a border around each page image, choose an option from the Border pop-up menu. Click Print. Related topics: • “Loading paper” on page 6 • “Using the Page Setup dialog” on page 107 • “Using the Print dialog”...
For Mac OS X version 10.3.9: With a document open, click File From the third pop-up menu, choose Paper Handling. Select Reverse page order. Click Print. Related topics: • “Using the Print dialog” on page 108 Managing print jobs Pausing print jobs While the document is printing, click the printer icon on the dock.
Resuming print jobs From the Finder desktop, choose Applications From the list of printers, double-click your printer. From the printer pop-up menu, click Start Jobs if you want to resume all print jobs in the queue; if you want to resume a particular print job, select the document name, and then click Resume.
Choosing a print quality With a document open, click File From the Printer pop-up menu, choose X5400 Series. From the pop-up menu in the center, choose Quality & Media. From the Print Quality menu, select the appropriate print quality for the document: •...
• “Loading original documents into the Automatic Document Feeder” on page 24 Sharpening an image From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click Click the Adjustments tab.
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Related topics: • “Using the All-In-One Center” on page 112 • “Customizing scan settings from the Scan dialog” on page 44 Printing...
Copying Getting started Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Make sure the computer and the printer are on. Open the top cover. Place the original document or item facedown on the scanner glass in the upper left corner.
Close the top cover to avoid dark edges on the scanned image. Related topics: • “Understanding the parts of the printer” on page 95 Loading original documents into the Automatic Document Feeder You can load up to 15 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing.
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Load the original document facedown and top edge first into the Automatic Document Feeder (ADF) until you hear a beep. Document Loaded appears on the display, and the document feeds into the Automatic Document Feeder (ADF). Note: Preview is not supported when using the Automatic Document Feeder (ADF). You can preview one page at a time when using the scanner.
Load up to 15 sheets of: • Custom paper • Pre-punched paper • Reinforced-edge copier paper • Preprinted forms • Letterhead paper Related topics: • “Understanding the parts of the printer” on page 95 • “Loading original documents on the scanner glass” on page 23 Performing copying and related tasks Making a copy Load paper.
Copying photos Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Place a photo facedown on the scanner glass in the upper left corner. For more information, see “Loading original documents on the scanner glass”...
Repeating an image on one page You can print the same image multiple times on one sheet of paper. This option is helpful in creating labels, decals, flyers, and handouts. Load paper. Note: If you are copying photos, use photo or heavyweight matte paper, with the glossy or printable side facing you.
Managing copy jobs Canceling a copy job Press Scanning stops and the scanner bar returns to its home position. Press to turn off the printer. Related topics: • “Using the control panel” on page 97 Copying...
Scanning Getting started Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Make sure the computer and the printer are on. Open the top cover.
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Close the top cover to avoid dark edges on the scanned image. Related topics: • “Understanding the parts of the printer” on page 95 Loading original documents into the Automatic Document Feeder You can load up to 15 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing.
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Load the original document facedown and top edge first into the Automatic Document Feeder (ADF) until you hear a beep. Document Loaded appears on the display, and the document feeds into the Automatic Document Feeder (ADF). Note: Preview is not supported when using the Automatic Document Feeder (ADF). You can preview one page at a time when using the scanner.
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original image facedown on the scanner glass. From the Finder desktop, double-click the Lexmark X5400 Series folder. Make sure •...
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon.
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From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the “What is being scanned?” pop-up menu, choose Mixed Graphics and Text. Adjust the settings as needed. Click Scan. Related topics: •...
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Scanning multiple pages using the Automatic Document Feeder Load original documents facedown into the Automatic Document Feeder (ADF). From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Select Prompt for multiple pages. This option automatically scans all documents loaded into the ADF and creates a numbered file name according to the one you specified.
Scanning multiple pages using the scanner glass Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Select Prompt for multiple pages. Click Scan.
From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the “What is being scanned?” menu, select Magazine or Newspaper. Click Preview/Edit. Click to open the Scan Settings drawer. From the Descreen pop-up menu on the Settings tab, choose Magazine or Newspaper.
Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon.
The name of the computer can be changed, as needed. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon.
Scanning stops and the scanner bar returns to its home position. Press to turn off the printer. To cancel a scan using the software: From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the Progress dialog, click Cancel. Related topics: •...
Learning about the All-In-One Center scan options Adjusting the brightness of an image From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
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Choosing where to send scanned images From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the “Send scanned image to” pop-up menu, choose the scan destination. • File—Saves the scanned image as a file to open later.
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Customizing scan settings from the Scan dialog You can adjust the scan settings and do creative scanning jobs on the Scan dialog. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Click Preview/Edit to open the Scan dialog.
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The list of applications in the Customize list is generated when you install the All-In-One software. You can expand this list to a maximum of 50 applications. You can add, remove, or modify an application in the Customize list. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon.
• “Selecting the All-In-One Center Preferences setting” on page 116 Sharpening an image From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click Click the Adjustments tab.
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Resetting All-In-One software settings to defaults From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Click Defaults. Related topics: • “Using the All-In-One Center” on page 112 • “Customizing scan settings from the Scan dialog” on page 44...
Faxing Getting started Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Using an RJ11 adapter Country/region • United Kingdom • Ireland • Finland • Norway • Denmark To connect your printer to an answering machine or other telecommunications equipment, use the telephone line adapter included in the box with the printer. Connect one end of the telephone cord into the Line port Connect the adapter to the telephone line that came with the printer.
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If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
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To connect an answering machine or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port on the back of the printer.
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer. Note: Setup steps may vary depending on your country or region.
Connect the other telephone cord to a telephone, and then plug it into the EXT port Related topics: • “Getting the printer ready to fax” on page 48 Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
Remove the protective plug from the EXT port Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port Related topics: • “Getting the printer ready to fax” on page 48 Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application.
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Connect a telephone cord into the LINE port Remove the protective plug from the EXT port Connect a second telephone cord from the computer modem to the EXT port Related topics: • “Getting the printer ready to fax” on page 48 of the printer, and then plug it into an active telephone wall jack.
Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications. You can scan a document for faxing. Make sure the computer and the printer are on. Open the top cover. Place the original document or item facedown on the scanner glass in the upper left corner.
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Close the top cover to avoid dark edges on the scanned image. Related topics: • “Understanding the parts of the printer” on page 95 Loading original documents into the Automatic Document Feeder You can load up to 15 sheets of an original document into the Automatic Document Feeder (ADF) for scanning, copying, and faxing.
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Load the original document facedown and top edge first into the Automatic Document Feeder (ADF) until you hear a beep. Document Loaded appears on the display, and the document feeds into the Automatic Document Feeder (ADF). Note: Preview is not supported when using the Automatic Document Feeder (ADF). You can preview one page at a time when using the scanner.
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Load up to 15 sheets of: • Custom paper • Pre-punched paper • Reinforced-edge copier paper • Preprinted forms • Letterhead paper Related topics: • “Understanding the parts of the printer” on page 95 • “Loading original documents on the scanner glass” on page 23 Make sure •...
Performing faxing and related tasks CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Sending a fax using the control panel Make sure the printer is on. Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
If needed, repeat step 12 and press Press Start Color or Start Black. Note: At the designated time, the fax numbers are dialed and the fax is sent to all of the designated fax numbers. If the fax transmission is unsuccessful to any of the numbers on the broadcast list, the unsuccessful numbers will be dialed again.
To receive a fax with an answering machine connected to the printer: Make sure the Fax Auto Answer light is on. When a telephone ring is detected, the answering machine picks up the call. • If the printer detects a fax, it receives the fax and disconnects the answering machine. •...
Press repeatedly until the setting you want appears. Press to save the setting. Related topics: • “Using the control panel” on page 97 • “Understanding the Fax menu” on page 101 Forwarding faxes Use the fax forwarding feature if you are going to be away, but still want to receive your faxes. There are three fax forwarding settings: •...
• “Using the control panel” on page 97 Setting up Speed Dial using the computer From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Fax Setup Utility icon. Select the Speed Dials tab. Set your Speed Dial list.
Using the Phone Book The Phone Book is a directory of Speed Dial entries (1–89) and Group Dial entries (90–99). To access a Phone Book entry: From the control panel, press Phone Book. Press repeatedly until the entry you want appears. Use the keypad to enter the number of the Speed Dial or Group Dial entry.
Press Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Dial Prefix appears. Press To change the setting, press Press Enter the prefix to be dialed before each telephone number. Press to save the setting. Related topics: • “Using the control panel”...
Related topics: • “Using the control panel” on page 97 Adding contacts from the Address Book From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Fax Setup Utility icon. Select the Speed Dials tab. Click Faxing...
From the Address Book, click and drag the contact that you want to add to your printer's Speed Dial list. Note: Only the fax numbers specified in the Address Book contact is reflected on the Speed Dial list. If there is more than one fax number for a contact, the application automatically creates separate entries.
Press Enter the time using the keypad. Press If the hour you entered is 12 or less, press Press to save the setting. Related topics: • “Using the control panel” on page 97 Setting up a fax footer From the control panel, press Fax Mode. Press .
Related topics: • “Using the control panel” on page 97 Blocking unwanted changes to fax settings This feature blocks network users from changing fax settings. From the control panel, press Fax Mode. Press . Press repeatedly until Tools appears. Press Press repeatedly until Device Setup appears.
You can adjust the fax settings in the Fax Setup Utility. These settings apply to the faxes you send or receive. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Fax Setup Utility icon.
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From here You can Send • Select the telephone dial method you want to use. • Enter a dialing prefix. • Select a dialing volume. • Select the number of times you want the machine to redial and the time between those attempts if the fax cannot be sent on the first try.
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From here You can Fax/Report Printing • Choose to reduce an incoming fax to fit to the paper size loaded, or print it on two sheets of paper. • Choose whether to print a footer (the date, time, and page number) to appear on each page you receive.
Working with photos Connecting photo storage devices Inserting a memory card Insert a memory card. • Insert the card with the brand name label facing up. • If there is an arrow on the card, make sure it points toward the printer. •...
When the printer detects the memory card, the message Memory Card Detected appears on the control panel display. If the printer does not read the memory card, remove and reinsert it. Notes: • The printer recognizes one memory card at a time. If you insert more than one memory card, a message appears on the display prompting you to remove all memory cards inserted.
When reading of images is complete, the number of photos found appears on the display. Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Related topics: •...
Press Press repeatedly until Save Photos appears. Press If needed, press repeatedly until the setting you want appears. Notes: • If photos on the memory card were taken on more than one date, selections will include Last Date and Date Range. •...
Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you do not specify those settings from your digital camera. For more information on making camera selections, see the documentation that came with your camera. Connect a PictBridge-enabled digital camera to the printer.
Menu Item Quality 1, 2 Paper Type Setting will return to factory default setting when the PictBridge-enabled digital camera is removed. Setting must be saved individually. For more information, see “Saving settings” on page 104. Related topics: • “Using the control panel” on page 97 Printing photos stored on the memory device using the proof sheet Load plain letter- or A4-size paper.
Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Note: Make sure the paper matches the size you selected on the proof sheet. Press Start Color or Start Black to print your photos.
Press Press repeatedly until Photo Number appears. Press Use the keypad to enter the number of the photo you want to print. Use the proof sheet to identify the number of a photo. Note: If you want to erase or change the number of the photo you entered, press not press after entering the number of the photo.
Printing photos from a digital camera using DPOF Digital Print Order Format (DPOF) is a feature available on some digital cameras. If your camera supports DPOF, you can specify which photos to print, how many of each, and print settings while the memory card is still in the camera. The printer recognizes these settings when you insert the memory card into the printer.
Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see the camera documentation. • The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
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Choose an orientation. Click OK. Customize the settings as needed in the Print dialog. With a photo open, choose File From the Printer pop-up menu, choose X5400 Series. For Mac OS X version 10.4 or later, click Advanced. Otherwise, proceed to the next step. From the Copies &...
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Printing borderless photos From your software application, set the page margins to zero, and then adjust the image on the screen so that it covers the entire page. Note: Some applications do not support margin setting. Load photo or glossy paper, with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) For more information, see “Loading paper”...
Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original image facedown on the scanner glass. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon.
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“Loading original documents into the Automatic Document Feeder” on page 24 Scanning multiple pages using the scanner glass Load an original document facedown on the scanner glass. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Select Prompt for multiple pages.
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Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF. Place these items on the scanner glass. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon.
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“Adjusting the brightness of an image” on page 42 Adjusting the brightness of an image From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the All-In-One Center, click Preview/Edit to open the Scan dialog.
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“Using the All-In-One Center” on page 112 Enhancing photo print quality using the software From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the “What is being scanned?” menu, choose Photo.
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• “Loading original documents into the Automatic Document Feeder” on page 24 Sharpening an image From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Click Preview/Edit to open the Scan dialog. From the Scan dialog, click Click the Adjustments tab.
Understanding the printer Understanding the printer parts Checking the box contents Name Black print cartridge Color print cartridge Telephone cord Power cord Quick Setup sheet Installation software CD Automatic Document Feeder (ADF) exit tray Holds documents as they exit from the ADF. Note: You may need to purchase a USB cable separately.
Understanding the parts of the printer Use the PictBridge port Memory card slots Control panel Paper exit tray Automatic Document Feeder (ADF) paper guide Keep paper straight when feeding into the ADF. Automatic Document Feeder (ADF) Automatic Document Feeder (ADF) exit tray Paper guide Paper support Automatic Document Feeder (ADF) paper stop...
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Use the Scanner unit Access the print cartridges. Print cartridge carrier Install, replace, or remove a print cartridge. USB port Connect the printer to a computer using a USB cable. EXT port Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer.
Using the control panel buttons and menus Using the control panel The display shows: • Printer status • Messages • Menus Press • Turn the printer on and off. • Stop the print, copy, scan, or fax process. Copy Mode Access the copy default screen and make copies.
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Press To • Return to the previous screen. • Delete a letter or number. • Decrease a number. • Delete a letter or number. • Scroll through menus, submenus, or settings on the display. • Select a menu or submenu item that appears on the display. •...
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Press A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you Auto Answer Pause / Redial Phone Book Start Color Start Black Related topics: • “Understanding the Copy menu” on page 100 •...
Understanding the Copy menu Understanding the Copy Menu Use this Copies* Resize* Lighter / Darker* Quality* Paper Size Paper Type Repeat Image* Collate N-Up* Original Size* Original Type* Tools * Temporary setting. For information on saving temporary and other settings, see the related topic on Saving settings.
Press repeatedly until the submenu item or the setting you want appears, and then press Note: Pressing selects a setting. An * appears next to the selected setting. To go into additional submenus and settings, repeat pressing setting you want appears, and then press If needed, press repeatedly to return to the previous menus and make other setting selections.
Use this Quality* Phone Book On Hook Dial Delay Fax Auto Answer Lighter / Darker* Fax Setup Tools * Temporary setting. For information on saving temporary and other settings, see “Saving settings” on page 104. Related topics: • “Using the control panel” on page 97 Understanding the Photo Card menu If necessary, press Photo Card, or insert a memory card or a flash drive into the printer.
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If needed, press repeatedly to return to the previous menus and make other setting selections. Press Start Color or Start Black. Menu item Proof Sheet Print Photos Save Photos Photo Effects 1, 2 Paper Size 1, 2 Photo Size Layout Quality 1, 2 Paper Type...
Press Press repeatedly until the setting you want appears. Press Related topics: • “Using the control panel” on page 97 Saving settings In a setting menu, an * appears next to the default setting. To change the setting: Press repeatedly until the setting you want appears. Press •...
To change the time-out feature: Press . Press repeatedly until Tools appears. Press Press repeatedly until Device Setup appears. Press Press repeatedly until Clear Settings Timeout appears. Press Press repeatedly until Never appears. Press To change one or more temporary settings into new default settings: Press .
Removing the printer software If the printer software is not installed properly, a communication error message appears when you try to print. Uninstall the printer software, and then reinstall it. From the Finder desktop, double-click the Lexmark X5400 Series folder. Understanding the printer...
Format for The name of your printer Paper Size Orientation Lexmark Lexmark X5400 Series folder. to go to the Help Center. Page Setup. Choose a paper size, orientation, or scaling value for a photo. Save customized settings as the default settings.
From here Choose Scale These buttons are at the bottom of the Page Setup dialog: Click Cancel Related topics: • “Using the Print dialog” on page 108 Using the Print dialog You can open the Print dialog from almost any application: With a document open, choose File The Print dialog appears.
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From the Printer pop-up menu, choose X5400 Series. Change the settings as needed. From here Choose Copies & Pages Copies Collated Pages Layout Pages per Sheet Layout Direction Border Two-Sided Output Options Save as File Note: This option is Format available only in Mac OS X Note: This is activated only version 10.3.
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From here Choose Paper Handling Page Order Print Destination Paper Size ColorSync Color Conversion Quartz Filter Cover Page Print Cover Page Note: This option is available only in Mac OS X version 10.4 or later. Cover Page Type Billing Info Quality &...
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From here Choose Printer Services Lexmark X5400 Series Utility Troubleshooting Order Supplies Contact Lexmark Software Version Preview Rotate Note: This option is Quartz Filter available only if the file opened is a photo. Summary These buttons are at the bottom of the Print dialog:...
• Order supplies. • Contact Customer Support. • Obtain software version information. To access Printer Services: With a document open, click File From the third pop-up menu from the top, choose Printer Services. Related topics: • “Using the Print dialog” on page 108 •...
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From here What is being scanned? How will the scanned image be used? Choose the way the scan will be used. Resolution and other settings are Send scanned image to You can Select the option closest to the type of image you are scanning. Settings are optimized based on your selection: •...
Use this utility to adjust how faxes are sent and received. When you save the settings, they apply to every fax you send or receive. You can also use this utility to create and edit the Speed Dial list. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Fax Setup Utility icon.
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• Check for special offers. There are two ways to open the Utility: • From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Utility icon. • From an application: For Mac OS X version 10.3 or later: With a document open, click File From the third pop-up menu from the top, choose Printer Services.
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You can indicate that you want to skip the Scan dialog, and send the scanned document straight to your selected application. To modify the Preferences setting: From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the menu bar, click Lexmark All-In-One Center.
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Using the Printer Selection dialog The Printer Selection dialog appears in the Lexmark Setup Assistant during installation. It lists all printers connected to your computer and all printers detected on the local network. It also lets you select the printer that you want to use.
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Using the Printer Setup Complete dialog The Printer Setup Complete dialog provides helpful options after successful installation. From here you can: • Check for special offers. • Print a test page. Related topics: • “Installing the printer software” on page 106 Understanding the printer...
106. Once the Printer Selection screen appears, choose Add Remote from the drop-down menu. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. From the menu, choose Advanced The Network Scan Access dialog appears.
Select a printer from your local subnet or from a remote subnet. • The application searches for supported printers in the network or printers that are connected to your computer. • If you want to select a particular printer on a remote subnet, type the IP address of the print server to which the printer is connected in the Search by IP field, and then press return on your keyboard.
Click Show All, and then click Sharing. From the Services tab, select Windows Sharing. Note: Windows users should see the Windows documentation for information on adding a network printer connected to a Macintosh computer. Tips for using network adapters • Make sure the adapter connections are secure.
Maintaining the printer Print cartridges Installing print cartridges Open the printer. Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 123. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
Close the color cartridge carrier lid. Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press Note: The printer must be closed to start a new scan, print, copy, or fax job. Related topics: •...
Press down on the cartridge carrier lever to raise the cartridge carrier lid. Remove the used print cartridge. Note: If you are removing both cartridges, repeat step 3 and step 4 for the second cartridge. Related topics: • “Installing print cartridges” on page 122 Aligning print cartridges Load plain or heavyweight matte paper.
Press . Press repeatedly until Tools appears. Press Press repeatedly until Maintenance appears. Press Press repeatedly until Clean Cartridges appears. Press A page prints, forcing ink through the print cartridge nozzles to clean them. Print the document again to verify that the print quality has improved. If print quality has not improved, try cleaning the nozzles up to two more times.
Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. With another clean section of the cloth, repeat step 3 and step 4. Let the nozzles and contacts dry completely. Reinsert the print cartridges.
• Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Paper. Your print cartridges are not compatible with this type of paper. •...
Refilling a print cartridge The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.
If you believe you purchased a new, genuine Lexmark print cartridge, but the Out of Original Lexmark Ink message appears: Click Learn More on the message. Click Report a non-Lexmark print cartridge. To prevent the message from appearing again for the indicated cartridge(s): •...
Lexmark Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark PerfectFinish Photo Paper, Lexmark Premium Photo Paper, or Lexmark Photo Paper in your country or region, go to www.lexmark.com. Finding information about the printer...
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For more information, see “Using the Utility” on page 114. Where to find When you install the printer software, your printer's Help will be installed. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the printer Help icon. Maintaining the printer...
Submit Request. Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
“Using the Utility” on page 114 • “Recycling Lexmark products” on page 177 • “Contacting Customer Support” on page 133 Contacting Customer Support How do I contact Lexmark Customer Support? Call us at: • US: 1-800-332-4120 Monday–Friday (8:00 AM–11:00 PM ET) Saturday (Noon–6:00 PM ET) •...
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Is contact information available online? Yes. You can access the Lexmark home page on the World Wide Web at www.lexmark.com. Maintaining the printer...
Troubleshooting Setup troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: HANGE THE LANGUAGE SELECTION DURING INITIAL SETUP After you select a language, Language appears again on the display. To change the selection: Press repeatedly until the language you want appears on the display.
ISCONNECT AND RECONNECT THE POWER CORD Disconnect the power cord from the wall outlet, and then from the printer. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using. If the light is not on, press Software does not install...
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 175. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
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EMOVE TAPE ON CARTRIDGES Remove the print cartridges. Make sure the sticker and tape have been removed. Reinsert the cartridges. AKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED To set printer as default From the Finder desktop, choose Applications on the operating system version you are using.
Uninstall the printer software, and then reinstall it. For more information, see “Removing and reinstalling the software” on page 175. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software.
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AKE SURE THE PRINTER IS RECEIVING POWER If the light is not on, the printer may not be receiving power. • If necessary, press to turn off the printer. • Plug the printer into a different electrical outlet. • If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet. •...
You may need to adjust the color and print speed. HECK THE LEVEL OF INK IN THE PRINT CARTRIDGES From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Utility icon. PORT ON THE BACK OF THE COMPUTER .
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Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Page prints with different fonts AKE SURE THE CORRECT PRINTER IS SELECTED When printing from an application, make sure the selected printer is the correct printer you want to use to print your job. It is useful to have the default printer set to be the printer you use most often for printing. AKE SURE THE YPE FONT IS AVAILABLE ON THE COMPUTER The font you are trying to print may not be available in the program font selection box.
SE A DIFFERENT BRAND OF PAPER Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo papers. HECK PAPER CONDITION Use only new, unwrinkled paper.
Choose an orientation. Click OK. AKE SURE PAPER SIZE MATCHES THE PRINTER SETTING From the software application, click File From the “Format for” pop-up menu, choose X5400 Series. From the Paper Size pop-up menu, check the paper size. LEAN PRINT CARTRIDGE NOZZLES For more information, see “Cleaning the print cartridge nozzles”...
LIGN THE PRINT CARTRIDGES The cartridges may be out of alignment. Load plain paper. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Utility icon. From the Maintenance tab, click Print Alignment Page. Follow the instructions on the computer screen.
Press . Press repeatedly until Photo Size appears. Press Press repeatedly until 4 x 6 in. or 10 x 15 cm appears. Press Press repeatedly until Paper Size appears. Press Press repeatedly until 10 x 15 cm appears. Press Press Start Color or Start Black. A blank or incorrect page prints EMOVE THE STICKER AND TAPE FROM THE PRINT CARTRIDGES Lift the scanner unit, and remove the print cartridges from the print cartridge carrier.
RE YOU USING A TRANSPARENCY OR PHOTO PAPER DESIGNED FOR AN INKJET PRINTER For information on ordering supplies, see “Choosing compatible specialty paper types” on page 10. Transparencies or photos contain white lines DJUST THE UALITY PEED SETTINGS With a document open, click File From the Printer pop-up menu, choose X5400 Series.
Click Print. LIGN THE PRINT CARTRIDGES Load plain paper. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Utility icon. From the Maintenance tab, click Print Alignment Page. Follow the instructions on the computer screen.
Printer is plugged in but does not print These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER Try printing a test page. AKE SURE THE PRINT QUEUE IS READY TO PRINT Make sure the printer is set as the default printer and is not being held or paused.
AKE SURE THE CAMERA IS A Disconnect the camera. Connect a PictBridge-enabled digital camera to the PictBridge port. See the digital camera documentation to determine whether it is PictBridge-enabled. HECK CABLE Use only the USB cable that came with the camera. EMOVE MEMORY CARDS Remove any memory cards from the printer.
Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print • Dark print These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message is displayed, see “Error messages on the printer display” on page 170. HECK INK Check the ink levels, and install a new print cartridge if necessary.
Partial document or photo copies These are possible solutions. Try one or more of the following: HECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. HECK PAPER SIZE Make sure the paper size being used matches the size you selected.
Close all programs not being used to speed up the performance of your computer. HANGE THE RESOLUTION TO A LOWER VALUE From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Click Preview/Edit to open the Scan dialog.
HANGE THE RESOLUTION TO A HIGHER VALUE From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Lexmark X5400 Series Center icon. Click Preview/Edit to open the Scan dialog. Click to open the Scan Settings drawer. From the Resolution (DPI) pop-up menu on the Settings tab, choose a higher scanning resolution value.
Cannot scan to a computer over a network See “Scanning to a computer over a network” on page 41. ADF does not respond These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message is displayed, see “Error messages on the printer display” on page 170. HECK POWER If the light is not on, see “Power button is not lit”...
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HECK CABLE CONNECTIONS Make sure cable connections for the following hardware are secure, if applicable: • Power supply • Telephone • Handset • Answering machine HECK THE TELEPHONE WALL JACK Plug a telephone into the wall jack. Listen for a dial tone. If you do not hear a dial tone, plug a different telephone into the wall jack.
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ISABLE AITING TEMPORARILY Call Waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling Call Waiting. O YOU HAVE VOICE MAIL SERVICE Voice mail offered through your local telephone company may disrupt fax transmissions. To enable both voice mail and the printer to answer calls: •...
Can send but not receive faxes These are possible causes and solutions. Try one or more of the following: OAD PAPER Load paper to print any faxes that have been stored in the printer. HECK THE NSWER BUTTON If the Auto Answer light is on: •...
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HECK THE REFIX SETTING From the control panel, press Fax Mode. Press . Press repeatedly until Fax Setup appears. Press Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Dial Prefix appears. Press To change the setting, press Press Enter the prefix to be dialed before each telephone number.
Printer receives a blank fax These are possible causes and solutions. Try one or more of the following: HECK ORIGINAL DOCUMENT Ask the sender to verify the original document was loaded correctly. HECK INK Check the ink levels, and install a new print cartridge if necessary. HECK CARTRIDGES Remove the print cartridges.
Fax Mode Unsupported The receiving fax machine does not support the type of fax you attempted to send. If it does not support: • Your scan resolution—lower the scan resolution. From the control panel, press Fax Mode. Press . Press repeatedly until Quality appears.
Phone Line Busy These are possible causes and solutions. Try one or more of the following: HANGE REDIAL SETTINGS The printer automatically redials three times at 2-minute intervals. You can change the default settings to redial up to five times at intervals up to 8 minutes. To change the redial settings: From the control panel, press Fax Mode.
• If you are using a PBX telephone service, make sure you are connecting to an analog connection on the PBX. If none exists, consider installing an analog telephone line for the fax machine. For more information on faxing when using a PBX telephone service, see “Setting up to fax while behind a PBX” on page 69. HECK PHONE LINE If the telephone line is being used by another device, wait until the other device is finished before sending the fax.
Paper jam in the Automatic Document Feeder (ADF) Flip open the ADF by grasping the notch in the left side of the ADF and pulling up. Firmly grasp the paper, and gently pull it out. Troubleshooting...
Close the ADF. Press Paper jam in the printer JECT THE PAPER AUTOMATICALLY To remove the paper jam, eject the paper: Press and hold Remove the paper from the paper exit tray. EMOVE THE PAPER MANUALLY Press to turn off the printer. Firmly grasp the paper, and gently pull it out.
Paper or specialty media misfeeds These are possible solutions if paper or specialty media misfeeds or skews, or if multiple sheets feed or stick together. Try one or more of the following: HECK PAPER CONDITION Use only new, unwrinkled paper. HECK PAPER LOADING •...
AKE SURE THE PRINTER IS SET AS THE DEFAULT PRINTER AND IS NOT ON HOLD OR PAUSED To set printer as default: From the Finder desktop, choose Applications on the operating system version you are using. From the Printer List dialog, select your printer. Click the Make Default icon.
RE YOU LOADING THE PAPER CORRECTLY For more information, see “Loading paper” on page 6. Note: Do not force paper into the printer. Memory card reader and PictBridge troubleshooting Memory card cannot be inserted These are possible solutions. Try one or more of the following: HECK MEMORY CARD TYPE Make sure that the type of memory card you are using can be used in the printer.
Firmly plug the rectangular end of the USB cable into the USB port of the computer. The USB port is marked with the USB symbol. Error messages on the printer display Alignment Error These are possible solutions. Try one or more of the following: EMOVE TAPE FROM PRINT CARTRIDGE Remove the print cartridge.
Reinsert the black (or photo) print cartridge. If the error: • Reappears, replace the black (or photo) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge. If the error reappears, replace the color print cartridge with a new one. Black Ink Low / Color Ink Low / Photo Ink Low Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.
These are possible solutions. Try one or more of the following: EDUCE MEMORY USE If applicable: • Print pending received faxes. • Send fewer pages. OWER THE FAX RESOLUTION From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Fax Setup Utility icon. Troubleshooting...
From the Default Send Quality pop-up menu, select a lower print quality. Click Save Settings. Note: The lower fax resolution becomes the default setting for all faxes you send or receive. Resend the fax. ET THE PRINTER TO SCAN AFTER DIALING From the control panel, press Fax Mode.
No valid photo image files detected No supported images have been found on the memory card or flash drive. The printer will read photos created using the JPEG format. For more information, see the documentation that came with the digital camera. Only one photo enhancement may be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned.
If the printer is not functioning properly, or if a communications error message appears when you try to use the printer, you may need to remove and reinstall the printer software. Close all open software applications. From the Finder desktop, double-click the Lexmark X5400 Series folder. Double-click the Uninstaller icon. Troubleshooting...
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Follow the instructions on the computer screen to remove the printer software. Restart the computer before reinstalling the printer software. Insert the CD, and then follow the instructions on the computer screen to reinstall the software. Related topics: • “Installing the printer software” on page 106 Troubleshooting...
Ltd., Marketing and Services Department, Westhorpe House, Westhorpe, Marlow Bucks SL7 3RQ. Lexmark may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you. To obtain additional copies of publications related to this product, visit the Lexmark Web site at www.lexmark.com.
4425 Model(s): Trademarks Lexmark and Lexmark with diamond design are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. PerfectFinish is a trademark of Lexmark International, Inc. The following term is a trademark or registered trademark of this company: TrueType All other trademarks are the property of their respective owners.
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Notices...
Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste. Consult your local authorities for disposal and recycling options. Temperature information Ambient temperature Shipping and storage temperature -40 to 60 degrees C (-40 to 140 degrees F), 1 to 60 degrees C (34 to 140 degrees Information for Chinese RoHS program Part name Toxic and hazardous substances or elements...
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If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other electronic device, including fax machines, to send any message unless said message clearly contains in a margin at the top or bottom of each transmitted page or on the first page of the transmission, the date and time it is sent and an identification of the business or other entity, or other individual sending the message, and the telephone number of the sending machine or such business, other entity, or individual.
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Uso del prodotto in Svizzera Questo prodotto richiede un filtro toni Billing svizzero, (codice Lexmark 14B5109), da installare su tutte le linee che ricevono impulsi remoti in Svizzera. È necessario utilizzare il filtro Lexmark poiché gli impulsi remoti sono presenti su tutte le linee analogiche in Svizzera.
Program is not otherwise subject to a written software license agreement between you and Lexmark or its suppliers, governs your use of any Software Program installed on or provided by Lexmark for use in connection with your Lexmark product. The term “Software Program” includes machine-readable instructions, audio/visual content (such as images and recordings), and associated media, printed materials and electronic documentation, whether incorporated into, distributed with or for use with your Lexmark product.
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Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
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Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.
LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
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