Page 1 X548 Series User's Guide October 2014 www.lexmark.com Machine type(s): 7525 Model(s): 630, 636...
Page 2: Table Of Contents
Contents Contents Safety information..................7 Learning about the printer................9 Finding information about the printer......................9 Selecting a location for the printer......................10 Printer configurations..........................12 Basic functions of the scanner.........................12 Understanding the ADF and scanner glass....................13 Understanding the printer control panel....................14 Understanding the home screen..............16 Understanding the home screen......................16 Using the touch-screen buttons......................17 Setting up and using the home screen applications........21...
Page 3 Contents Loading paper and specialty media............44 Setting the paper size and type.......................44 Configuring Universal paper settings......................44 Loading the standard 250‑sheet tray and optional 550‑sheet tray............44 Loading the 650‑sheet duo drawer......................47 Loading the multipurpose feeder......................48 Loading the manual feeder........................50 Linking and unlinking trays........................52 Paper and specialty media guide..............54 Paper guidelines............................54 Storing paper............................57...
Page 4 Contents Canceling an e-mail..........................84 Understanding the e-mail options......................85 Faxing......................88 Getting the printer ready to fax......................88 Creating shortcuts..........................102 Sending a fax............................103 Customizing fax settings........................105 Canceling an outgoing fax........................106 Understanding the fax options......................107 Holding and forwarding faxes.......................109 Scanning....................111 Creating shortcuts..........................111 Scanning to an FTP address........................112 Scanning to a computer or flash drive....................113 Understanding the scan profile options....................115 Understanding the printer menus............118...
Page 5 Contents Storing supplies.............................198 Checking the status of supplies......................198 Ordering supplies..........................199 Replacing supplies..........................200 Moving the printer..........................217 Administrative support................219 Finding advanced networking and administrator information.............219 Using the Embedded Web Server......................219 Checking the printer status........................219 Checking the virtual display........................219 Setting up e‑mail alerts.........................220 Viewing reports.............................220 Restoring factory default settings......................220 Clearing jams....................222...
Page 6 Contents Solving print quality problems......................258 Solving color quality problems......................268 Embedded Web Server does not open....................271 Contacting customer support........................271 Notices.....................272 Product information..........................272 Edition notice............................272 Power consumption..........................277 Index......................288...
Page 7: Safety Information
Safety information Safety information Connect the power cord directly to an appropriately rated and properly grounded electrical outlet that is near the product and easily accessible. CAUTION—POTENTIAL INJURY: Do not use this product with extension cords, multioutlet power strips, multioutlet extenders, or other types of surge or UPS devices. The power rating capacity of these types of accessories can be easily overloaded by a laser printer and may result in poor printer performance, property damage, or potential fire.
Page 8 If you purchased a multifunction printer (MFP) that scans, copies, and faxes, then you may need additional furniture. For more information, see www.lexmark.com/multifunctionprinters. CAUTION—POTENTIAL INJURY: To reduce the risk of equipment instability, load each paper drawer or tray separately.
Page 9: Learning About The Printer
Caring for and maintaining the printer • Troubleshooting and solving problems Information on setting up and configuring the accessibility Lexmark Accessibility Guide—This guide is available at features of your printer http://support.lexmark.com. Help using the printer software Windows or Mac Help—Open a printer software program or application, and then click Help.
Page 10: Selecting A Location For The Printer
Learning about the printer What are you looking for? Find it here The latest supplemental information, updates, and customer Lexmark support Web site— support: http://support.lexmark.com • Documentation Note: Select your country or region, and then select your product to view the appropriate support site.
Page 11 Learning about the printer 32.07 kg (70.71 lb) 102 mm (4 in.) 508 mm (20 in.) 152 mm (6 in.) 76 mm (3 in.) 254 mm (10 in.)
Page 12: Printer Configurations
Learning about the printer Printer configurations Basic models Printer control panel Automatic Document Feeder (ADF) Standard exit bin Top door latch Right side cover Standard 250-sheet tray (Tray 1) Manual feeder 650-sheet duo drawer with integrated multipurpose feeder (Tray 2) Optional 550-sheet tray (Tray 3) Basic functions of the scanner The scanner provides copy, fax, and scan-to-network capability for workgroups.
Page 13: Understanding The Adf And Scanner Glass
Learning about the printer Understanding the ADF and scanner glass Automatic Document Feeder (ADF) Scanner glass Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Use the ADF for multiple‑page documents.
Page 14: Understanding The Printer Control Panel
Learning about the printer Understanding the printer control panel WXYZ PQRS Item Description Display View scanning, copying, faxing, and printing options as well as status and error messages. Keypad Enter numbers, letters, or symbols on the display. WXYZ PQRS Pause •...
Page 15 Learning about the printer Item Description Indicator light • Off—The printer is off. • Blinking green—The printer is warming up, processing data, or printing. • Solid green—The printer is on, but idle. • Blinking red—Operator intervention is needed. Stop Press to stop all printer activity.
Page 16: Understanding The Home Screen
Understanding the home screen Understanding the home screen Understanding the home screen When the printer is turned on, the display shows a basic screen, referred to as the home screen. Touch the home screen buttons and icons to initiate an action such as copying, faxing, or scanning; to open the menu screen; or to respond to messages.
Page 17: Using The Touch-Screen Buttons
Understanding the home screen Other buttons that may appear on the home screen: Touch Search held jobs Search on any of the following items: • User name for held or confidential print jobs • Job names for held jobs, excluding confidential print jobs •...
Page 18: Sample Touch Screen
Understanding the home screen Sample touch screen Touch Submit Submit changes made in the printer settings. Sample Copy Print a sample copy. Right arrow Scroll to the right. Left arrow Scroll to the left. Home Return to the home screen. Right increase Select a higher value.
Page 19: Other Touch-Screen Buttons
Understanding the home screen Touch Tips Open a context-sensitive Help dialog on the touch screen. Other touch-screen buttons Touch Accept Save a setting. Cancel • Cancel an action or a selection. • Exit a screen and lets you return to the previous screen without saving changes. Reset Reset values on the screen.
Page 20 Understanding the home screen Feature Description Warning If an error condition occurs, then this icon appears.
Page 21: Setting Up And Using The Home Screen Applications
Setting up and using the home screen applications Setting up and using the home screen applications Finding the IP address of the printer Note: Make sure your printer is connected to a network or to a print server. You can find the printer IP address: •...
Page 22: Activating The Home Screen Applications
Embedded Web Server. To access the Embedded Web Server, see “Accessing the Embedded Web Server” on page For detailed information about configuring and using the home screen applications, go to the Lexmark support Web site at http://support.lexmark.com. Setting up Forms and Favorites...
Page 23: Setting Up Remote Operator Panel
Setting up and using the home screen applications Specify the destinations, and then customize the settings. Click Apply. To use the application, touch Scan to Network on the printer home screen, and then follow the instructions on the printer display. Setting up My MFP Icon Description...
Page 24: Exporting And Importing A Configuration Using The Embedded Web Server
Setting up and using the home screen applications Select the Enabled check box, and then customize the settings. Click Apply. To use the application, from the Embedded Web Server, click Applications > Remote Operator Panel > Launch VNC Applet. Exporting and importing a configuration using the Embedded Web Server You can export configuration settings into a text file that can then be imported and used to apply the settings to one or more additional printers.
Page 25: Additional Printer Setup
Additional printer setup Additional printer setup Installing internal options CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 26: Installing A Memory Card
Additional printer setup Installing a memory card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 27 Additional printer setup Flash memory or font card connector Memory card connector...
Page 28 Additional printer setup Open the memory card connector latches. Unpack the memory card. Note: Avoid touching the connection points along the edge of the card. Align the notches on the memory card with the ridges on the connector. Notches Ridges Push the memory card straight into the connector until it snaps into place.
Page 29: Installing A Flash Memory Or Font Card
Additional printer setup Installing a flash memory or font card CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 30 Additional printer setup Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors. Use the following illustration to locate the connector. Warning—Potential Damage: System board electronic components are easily damaged by static electricity. Touch something metal on the printer before touching any system board electronic components or connectors.
Page 31 Additional printer setup Flash memory or font card connector Memory card connector Unpack the flash memory or font card. Note: Avoid touching the connection points along the edge of the card.
Page 32 Additional printer setup Holding the card by its sides, align the plastic pins on the card with the holes on the system board. Plastic pins Metal pins Push the card firmly into place. Note: The entire length of the connector on the card must touch and be flush against the system board. Reinstall the system board cover.
Page 33: Installing Hardware Options
Additional printer setup Installing hardware options Order of installation CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb), and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 34 Additional printer setup CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—SHOCK HAZARD: If you are accessing the system board or installing optional hardware or memory devices sometime after setting up the printer, then turn the printer off, and unplug the power cord from the wall outlet before continuing.
Page 35: Attaching Cables
Additional printer setup Align the printer with the 650‑sheet duo drawer, lower the printer into place, and then install the dust covers. Note: Once the printer software and any options are installed, it may be necessary to manually add the options in the printer driver to make them available for print jobs.
Page 36 Additional printer setup Security lock port Printer power cord socket Printer fax LINE port Printer fax EXT port Ethernet port USB printer port USB port Warning—Potential Damage: Do not touch the USB cable, any network adapter, or the printer in the area shown while actively printing.
Page 37: Verifying Printer Setup
Additional printer setup Verifying printer setup When all hardware and software options are installed and the printer is turned on, verify that the printer is set up correctly by printing the following: • Menu settings page—Use this page to verify that all printer options are installed correctly. A list of installed options appears toward the bottom of the page.
Page 38: Preparing To Set Up The Printer On An Ethernet Network
Additional printer setup In Windows 8 From the Search charm, type run, and then navigate to: Run > type control printers > OK In Windows 7 or earlier Click , or click Start and then click Run. Type control printers. Press Enter, or click OK.
Page 39: Minimizing Your Printer's Environmental Impact
Minimizing your printer's environmental impact Minimizing your printer's environmental impact Lexmark is committed to environmental sustainability and is continually improving its printers to reduce their impact on the environment. We design with the environment in mind, engineer our packaging to reduce materials, and provide collection and recycling programs.
Page 40: Saving Energy
Minimizing your printer's environmental impact Check your first draft for accuracy Before printing or making multiple copies of a document: • Use the preview feature to see how the document looks like before you print it. • Print one copy of the document to check its content and format for accuracy. Avoid paper jams Correctly set the paper type and size to avoid paper jams.
Page 41: Adjusting Sleep Mode
Minimizing your printer's environmental impact Choose Use factory default settings. This setting supports the performance specifications of your printer. Note: Selecting Photo from the driver may disable Quiet Mode and provide better print quality and full speed printing. Reduce printer noise. •...
Page 42: Recycling
The foam used in Lexmark packaging is recyclable where foam recycling facilities exist. Facilities may not exist in your area. When you return a cartridge to Lexmark, you can reuse the box that the cartridge came in. Lexmark will recycle the box.
Page 43 Minimizing your printer's environmental impact To return Lexmark cartridges for reuse or recycling, follow the instructions that came with your printer or cartridge and use the prepaid shipping label. You can also do the following: Go to www.lexmark.com/recycle. From the Toner Cartridges section, select your country or region.
Page 44: Loading Paper And Specialty Media
Loading paper and specialty media Loading paper and specialty media Setting the paper size and type The Paper Size setting for the multipurpose feeder must be set manually from the Paper Size menu. The Paper Type setting must be set manually for all trays that do not contain plain paper. From the home screen navigate to: >...
Page 45 Loading paper and specialty media Squeeze the length guide tab, and then slide the guide to the correct position for the paper size being loaded. Note: Use the size indicators on the bottom of the tray to help position the guide.
Page 46 Loading paper and specialty media If the paper is longer than letter‑size paper, then push the green tab at the back of the tray to extend it. Flex the sheets back and forth to loosen them. Do not fold or crease the paper. Straighten the edges on a level surface.
Page 47: Loading The 650-Sheet Duo Drawer
Loading paper and specialty media Insert the tray. If a different type or size of paper was loaded than the type or size previously loaded in the tray, then change the Paper Type or Paper Size setting for the tray from the printer control panel. Note: Mixing paper sizes or types in a paper tray may cause jams.
Page 48: Loading The Multipurpose Feeder
Loading paper and specialty media Loading the multipurpose feeder Push the multipurpose feeder latch to the left. Open the multipurpose feeder. Grasp the extension, and pull it straight out until it is fully extended. Prepare the paper for loading. • Flex sheets of paper back and forth to loosen them.
Page 49 Loading paper and specialty media • Flex a stack of envelopes back and forth to loosen them. Straighten the edges on a level surface. Warning—Potential Damage: Never use envelopes with stamps, clasps, snaps, windows, coated linings, or self‑stick adhesives. These envelopes may severely damage the printer. Locate the stack height limiter and tab.
Page 50: Loading The Manual Feeder
Loading paper and specialty media Load the paper, and then adjust the width guide to lightly touch the edge of the paper stack. • Load paper, card stock, and transparencies with the recommended print side facedown and the top edge entering first.
Page 51 Loading paper and specialty media When Load Single Sheet Feeder with [paper type] [paper size] appears, load the sheet facedown into the manual feeder. Load envelopes on the left side of the feeder with the flap side up. Note: Align the long edge of the sheet so that it is flush with the right side of the manual feeder. Adjust the width guides until they lightly touch the sheet.
Page 52: Linking And Unlinking Trays
Loading paper and specialty media Linking and unlinking trays Linking trays Tray linking is useful for large print jobs or multiple copies. When one linked tray is empty, paper feeds from the next linked tray. When the Paper Size and Paper Type settings are the same for any trays, the trays are automatically linked. The Paper Size setting for all trays must be set manually from the Paper Size menu.
Page 53: Configuring A Custom Name
Loading paper and specialty media Configuring a custom name If the printer is on a network, then you can use the Embedded Web Server to define a name other than Custom Type [x] for each of the custom paper types loaded into the printer. Type the printer IP address in the address field of your Web browser.
Page 54: Paper And Specialty Media Guide
The printer may print at a reduced speed to prevent damage to the fuser. • For more information on card stock and labels, see the Card Stock & Label Guide on the Lexmark support Web site at http://support.lexmark.com. Paper guidelines Paper characteristics The following paper characteristics affect print quality and reliability.
Page 55: Grain Direction
(electrophotographic) printers. While no blanket statement can be made that all recycled paper will feed well, Lexmark consistently tests papers that represent recycled cut size copier papers available on the global market. This scientific testing is conducted with rigor and discipline.
Page 56: Selecting Preprinted Forms And Letterhead
Paper and specialty media guide Lexmark concerns itself with the responsible use of paper in general based on life cycle assessments of its products. To gain a better understanding of the impact of printers on the environment, the company commissioned a number of life cycle assessments and found that paper was identified as the primary contributor (up to 80%) of carbon emissions caused throughout the entire life of a device (from design to end-of-life).
Page 57: Storing Paper
Paper and specialty media guide • Print samples on preprinted forms and letterheads considered for use before buying large quantities. This determines whether or not the ink in the preprinted form or letterhead will affect print quality. • When in doubt, contact your paper supplier. Storing paper Use these paper storage guidelines to help avoid jams and uneven print quality: •...
Page 58 Paper and specialty media guide Paper size Dimensions 250‑sheet tray Optional Multipurpose Manual 550‑sheet tray feeder feeder Statement 140 x 216 mm (5.5 x 8.5 in.) Letter 216 x 279 mm (8.5 x 11 in.) Folio 216 x 330 mm (8.5 x 13 in.) Oficio (Mexico) 216 x 340 mm...
Page 59: Supported Paper Types And Weights
20 pages per month. Prolonged use may reduce fuser life. Vinyl, pharmacy, and dual-sided labels are not supported. For more information, see the Card Stock & Label Guide on the Lexmark Web site at http://support.lexmark.com. The maximum weight for 100 percent cotton envelopes is 90 g/m (24‑lb) bond.
Page 60: Printing
Printing Printing The selection and handling of paper and specialty media can affect how reliably documents print. For more information, “Avoiding jams” on page 222 “Storing paper” on page Printing a document Printing a document From the printer control panel Paper menu, set the Paper Type and Paper Size to match the loaded paper. Send the print job: For Windows users With a document open, click File >...
Page 61: Printing From A Flash Drive
Printing from a mobile device For the list of supported mobile devices and to download a compatible mobile printing application, visit http://lexmark.com/mobile. Note: Mobile printing applications may also be available from your mobile device manufacturer. Printing from a flash drive...
Page 62: Supported Flash Drives And File Types
Printing From the printer control panel, touch the document you want to print. Touch the arrows to increase the number of copies to print, and then touch Print. Notes: • Do not remove the flash drive from the USB port until the document has finished printing. •...
Page 63: Printing On Specialty Media
Printing Printing on specialty media Tips on using card stock Card stock is heavy, single‑ply specialty media. Many of its variable characteristics, such as moisture content, thickness, and texture, can significantly impact print quality. Print samples on the card stock being considered for use before buying large quantities.
Page 64: Tips On Using Letterhead
Printing – Have bent corners – Have rough, cockle, or laid finishes • Adjust the width guides to fit the width of the envelopes. Note: A combination of high humidity (over 60%) and the high printing temperature may wrinkle or seal envelopes. Tips on using letterhead Page orientation is important when printing on letterhead.
Page 65: Tips On Using Labels
Note: Use paper label sheets for occasional use only. Vinyl, pharmacy, and dual‑sided labels are not supported. For detailed information on label printing, characteristics, and design, see the Card Stock & Label Guide available on the Lexmark Web site at http://support.lexmark.com. When printing on labels: •...
Page 66: Printing Confidential And Other Held Jobs
Printing • Use full label sheets. Partial sheets may cause labels to peel off during printing, resulting in a jam. Partial sheets also contaminate the printer and the cartridge with adhesive, and could void the printer and cartridge warranties. • Do not use labels with exposed adhesive.
Page 67 Printing Printing confidential and other held jobs Note: Confidential and Verify print jobs are automatically deleted from memory after printing. Repeat and Reserve jobs are held in the printer until you choose to delete them. For Windows users With a document open, click File > Print. Click Properties, Preferences, Options, or Setup.
Page 68: Printing Photos From A Pictbridge-Enabled Digital Camera
Printing Printing photos from a PictBridge‑enabled digital camera You can connect a PictBridge‑enabled digital camera to the printer, and use the buttons on the camera to select and print photos. Insert one end of the USB cable into the camera. Note: Use only the USB cable that came with your camera.
Page 69: Canceling A Print Job
Printing > Reports > Print Directory Canceling a print job Canceling a print job from the printer control panel From the printer control panel, touch Cancel Job or press on the keypad. Touch the print job you want to cancel, and then touch Delete Selected Jobs. Note: If you press on the keypad, then touch Resume to return to the home screen.
Page 70: Copying
Copying Copying Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Making copies Making a quick copy Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 71: Copying Film Photos
Copying Copying using the scanner glass Place an original document facedown on the scanner glass in the upper left corner. From the home screen, navigate to: Copy > change the copy settings > Copy It If you have more pages to scan, then place the next document on the scanner glass, and then touch Scan the Next Page.
Page 72: Customizing Copy Settings
Copying Place the letterhead faceup, top edge first in the multipurpose feeder. Select the size of the letterhead. Navigate to: Continue > Letterhead > Continue > Copy It Customizing copy settings Copying in black and white Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 73: Copying Different Paper Sizes
Copying Touch Manual Feeder or select the tray that contains the paper type you want to use. Note: If you choose Manual Feeder, then you will also need to select the paper size and type. Touch Copy It. Copying different paper sizes Use the ADF to copy original documents with different paper sizes.
Page 74: Reducing Or Enlarging Copies
Copying From the Sides (Duplex) area, touch the button for your preferred duplexing method. The first number represents sides of the original documents; the second number represents sides of the copy. For example, select 1‑sided to 2‑sided if you have 1-sided original documents and you want 2‑sided copies. Touch , and then Copy It.
Page 75: Collating Copies
Copying • Photo/Film—Use when the original document is a photo from film. • Magazine—Use when the original document is from a magazine. • Newspaper—Use when the original document is from a newspaper. • Press—Use when the original document was printed using a printing press. •...
Page 76: Copying Multiple Pages Onto A Single Sheet
Copying • Between Pages • Touch > Copy It. Copying multiple pages onto a single sheet In order to save paper, you can copy either two or four consecutive pages of a multiple‑page document onto a single sheet of paper. Notes: •...
Page 77: Placing Information On Copies
Copying Load the next document faceup, short edge first into the ADF or facedown on the scanner glass, and then touch Scan the Automatic Document Feeder or Scan the flatbed. Note: If required, change the job settings. If you have another document to scan, then repeat the previous step. Otherwise, touch Finish the job. Placing information on copies Placing the date and time at the top of each page Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 78: Understanding The Copy Screens And Options
Copying Canceling a copy job while copying pages using the scanner glass Touch Cancel Job on the touch screen. A “Canceling scan job” screen appears. Once the job is canceled, the copy screen appears. Canceling a copy job while pages are being printed From the printer control panel, touch Cancel Job or press on the keypad.
Page 79: Save As Shortcut
Copying Darkness This option adjusts how light or dark your copies will turn out in relation to the original document. Sides (Duplex) Use this option to select duplex settings. You can print copies on one or two sides, make two-sided copies (duplex) of two-sided original documents, make two-sided copies from one-sided original documents, or make one-sided copies (simplex) from two-sided original documents.
Page 80 Copying Using the advanced options These options, among other things, allow you to customize the advanced imaging settings, combine multiple jobs into one, and clean the edges of the document.
Page 81: E-Mailing
E-mailing E-mailing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). You can use the printer to e‑mail scanned documents to one or more recipients. There are three ways to send an e‑mail from the printer.
Page 82: Creating An E-Mail Shortcut
E-mailing If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Settings >...
Page 83: E-Mailing A Document
E-mailing E-mailing a document Sending an e-mail using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 84: Customizing E-Mail Settings
E-mailing Touch the name of the recipients. To enter additional recipients, touch Next address, and then enter the address or shortcut number you want to add, or search the address book. Touch Done. Customizing e-mail settings Adding e-mail subject and message information Load an original document faceup, short edge first into the ADF or facedown on the scanner glass.
Page 85: Understanding The E-Mail Options
E-mailing Understanding the e-mail options Recipients This option lets you enter the destination of your e-mail. You may enter multiple e‑mail addresses. Subject This option lets you enter a subject line for your e-mail. Message This option lets you enter a message that will be sent with your scanned attachment. File Name This option lets you customize the attachment file name.
Page 86: Page Setup
E-mailing Choose content source from Color Laser, Black/White Laser, Inkjet, Photo/Film, Magazine, Newspaper, Press, or Other. • Color Laser—Use when the original document was printed using a color laser printer. • Black/White Laser—Use when the original document was printed using a mono laser printer. •...
Page 87 E-mailing Using the advanced options These options, among other things, allow you to customize advanced imaging settings, combine multiple jobs into one, and clean the edges of a document.
Page 88: Faxing
Faxing Faxing Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 89: Initial Fax Setup
Faxing Initial fax setup Many countries and regions require outgoing faxes to contain the following information in a margin at the top or bottom of each transmitted page, or on the first page of the transmission: station name (identification of the business, other entity, or individual sending the message) and station number (telephone number of the sending fax machine, business, other entity, or individual).
Page 90: Choosing A Fax Connection
Faxing Using the Embedded Web Server for fax setup Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. •...
Page 91: Connecting To An Analog Telephone Line
Faxing Connecting to an analog telephone line If your telecommunications equipment uses a US‑style (RJ11) telephone line, then follow these steps to connect the equipment: Connect one end of the telephone cable that came with the printer to the printer LINE port . Connect the other end of the telephone cable to an active analog telephone wall jack.
Page 92: Connecting To A Distinctive Ring Service
Faxing • When using a PBX system, dial the outside line prefix before dialing the fax number. • For more information on using the fax with a PBX system, see the documentation that came with your PBX system. Connecting to a distinctive ring service A distinctive ring service may be available from your telephone service provider.
Page 93 Faxing Remove the plug from the printer EXT port Connect your telecommunications equipment directly to the printer EXT port Use one of the following methods:...
Page 94 Faxing Answering machine Answering machine and telephone Telephone or a telephone with an integrated answering machine...
Page 95: Connecting To An Adapter For Your Country Or Region
Faxing Connecting to an adapter for your country or region The following countries or regions may require a special adapter to connect the telephone cable to the active telephone wall jack: Country/region • • Austria New Zealand • • Cyprus Netherlands •...
Page 96 Faxing Use one of the following methods: Answering machine Telephone...
Page 97 Faxing Austria, Germany, and Switzerland There is a special RJ‑11 plug installed in the printer EXT port . Do not remove this plug. It is necessary for the proper operation of the fax function and connected telephones. Connecting to a telephone wall jack in Germany Note: There is a special RJ‑11 plug installed in the printer EXT port .
Page 98 Faxing Connect the adapter into the N slot of an active analog telephone wall jack.
Page 99: Connecting To A Computer With A Modem
Faxing If you would like to use the same line for both fax and telephone communication, then connect a second telephone line (not provided) between the telephone and the F slot of an active analog telephone wall jack. If you would like to use the same line for recording messages on your answering machine, then connect a second telephone cable (not provided) between the answering machine and the other N slot of the active analog telephone wall jack.
Page 100 Faxing Remove the protective plug from the printer EXT port Connect your telephone to the computer telephone jack.
Page 101: Setting The Outgoing Fax Or Station Name And Number
Faxing Connect an additional telephone cord (not provided) from the computer modem to the printer EXT port Setting the outgoing fax or station name and number Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 102: Creating Shortcuts
Faxing If you do not know the IP address of the printer, then you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Click Security >...
Page 103: Sending A Fax
Faxing Assign a shortcut number. If you enter a number that is already in use, then you are prompted to select another number. Click Add. Creating a fax destination shortcut using the touch screen Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 104: Sending A Fax Using Shortcuts
Faxing Navigate to: Fax tab > Enable fax Enter the recipient fax number or numbers in the “Fax number(s)” field. Note: Fax numbers can be entered manually or by using the Phone Book feature If necessary, enter a prefix in the “Dialing prefix” field. Select the appropriate paper size and page orientation.
Page 105: Customizing Fax Settings
Faxing Using the virtual keyboard, type the name or part of the name of the person whose fax number you want to find. Note: Do not attempt to search for multiple names at the same time. Touch Done > Fax It. Customizing fax settings Changing the fax resolution Settings range from Standard (fastest speed) to Super Fine (slowest speed but best quality).
Page 106: Canceling An Outgoing Fax
Faxing From the home screen, navigate to: Fax > enter the fax number > Options > Advanced Options > Delayed Send Note: If Fax Mode is set to Fax Server, the Delayed Send button will not appear. Faxes waiting for transmission are listed in the Fax Queue.
Page 107: Understanding The Fax Options
Faxing Canceling a fax after the original documents have been scanned to memory On the home screen, touch Cancel Jobs. The Cancel Jobs screen appears. Touch the job or jobs you want to cancel. Only three jobs appear on the screen; touch the down arrow until the job you want appears, and then touch the job you want to cancel.
Page 108: Delayed Send
Faxing Darkness This option adjusts how light or dark your faxes will turn out in relation to the original document. Color This option enables or disables color in faxing. Page Setup This option lets you change the Sides (Duplex), Orientation, and Binding. •...
Page 109: Holding And Forwarding Faxes
Faxing Holding and forwarding faxes Holding faxes This option lets you hold received faxes from printing until they are released. Held faxes can be released manually or at a scheduled day or time. Type the printer IP address into the address field of your Web browser. If you do not know the IP address of the printer, you can: •...
Page 110 Faxing From the “Forward to” menu, select one of the following: • • E‑mail • • LDSS • In the Forward to Shortcut field, enter the shortcut number where you want the fax forwarded. Note: The shortcut number must be valid for the setting selected in the “Forward to” menu. Click Submit.
Page 111: Scanning
Scanning Scanning Automatic document feeder (ADF) Scanner glass Use the ADF for multiple‑page documents. Use the scanner glass for single pages, small items (such as postcards or photos), transparencies, photo paper, or thin media (such as magazine clippings). The scanner lets you scan documents directly to a File Transfer Protocol (FTP) server. Only one FTP address may be sent to the server at a time.
Page 112: Scanning To An Ftp Address
Scanning Under Other Settings, click Manage Shortcuts. Note: A password may be required. If you do not have an ID and password, get one from your system support person. Click FTP Shortcut Setup. Enter the appropriate information. Enter a shortcut number. If you enter a number that is already in use, then you are prompted to select another number.
Page 113: Scanning To A Computer Or Flash Drive
Scanning Scanning to an FTP address using the address book Load an original document faceup, short edge first into the ADF or facedown on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 114: Scanning To A Flash Drive
Using the ScanBack Utility You can use the Lexmark ScanBack Utility to create scan‑to‑PC profiles. The ScanBack Utility can be downloaded from the Lexmark Web site on http://support.lexmark.com. Set up a scan‑to‑PC profile: Launch the ScanBack Utility. Select the printer.
Page 115: Understanding The Scan Profile Options
Scanning Select any of the following: • Show MFP Instructions—View or print the instructions. • Create Shortcut—Save this group of settings to use again. Click Finish. A dialog box appears with your scan profile information and the status of the received images. Scan original documents: Load all pages in the ADF or on the scanner glass.
Page 116 Scanning Resolution This option adjusts the output quality of your file. Increasing the image resolution increases the file size and the time needed to scan your original document. Image resolution can be decreased to reduce the file size. Color This option enables or disables color for the scanned image. Content This option lets you specify the content type and source of the original document.
Page 117 Scanning Scan Preview This option displays the first page of the image before it is included in the e-mail. When the first page is scanned, the scanning is paused and a preview image appears. Using the advanced options These options, among other things, allow you to customize the advanced imaging settings, combine multiple jobs into one, and clean the edges of the document.
Page 118: Understanding The Printer Menus
Understanding the printer menus Understanding the printer menus Menus list Supplies Menu Paper Menu Reports Network/Ports Security Cyan Cartridge Default Source Menu Settings Page Active NIC Edit Security Setups Magenta Cartridge Paper Size/Type Device Statistics Miscellaneous Security Settings Standard Network Yellow Cartridge Substitute Size Network Setup Page...
Page 119: Supplies Menu
Understanding the printer menus Supplies menu Cyan Cartridge View the status of the toner cartridges, which can be any of the following: Magenta Cartridge Early Warning Yellow Cartridge Invalid Black Cartridge Near End of Life Replace Missing Defective Unsupported Waste Toner Bottle View the status of the waste toner bottle.
Page 120: Paper Menu
Understanding the printer menus Paper menu Default Source menu Menu item Description Default Source Sets a default paper source for all print jobs Tray [x] Notes: MP feeder • Tray 1 (standard tray) is the factory default setting. Manual Paper •...
Page 121 Understanding the printer menus Tray [x] Type Specify the type of paper loaded in each tray. Plain Paper Notes: Card Stock • Plain Paper is the factory default setting for Tray 1. Custom Type [x] is Transparency the factory default setting for all other trays. Recycled •...
Page 122 Understanding the printer menus MP Feeder Type Specify the paper type loaded in the multipurpose feeder. Plain Paper Note: Custom Type [x] is the factory default setting. Card Stock Transparency Recycled Glossy Labels Bond Envelope Letterhead Preprinted Colored Paper Light Paper Heavy Paper Rough/Cotton Custom Type [x]...
Page 123: Substitute Size Menu
Understanding the printer menus Manual Envelope Size Specify the envelope size being manually loaded. 7 3/4 Envelope Note: 10 Envelope is the U.S. factory default setting. DL Envelope is the 9 Envelope international factory default setting. 10 Envelope DL Envelope C5 Envelope B5 Envelope Other Envelope...
Page 124 Understanding the printer menus Recycled Texture Specify the relative texture of the recycled paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Glossy Texture Specify the relative texture of the glossy paper loaded. Smooth Note: Normal is the factory default setting. Normal Rough Labels Texture...
Page 125: Paper Weight Menu
Understanding the printer menus Custom [x] Texture Specify the relative texture of the custom paper loaded. Smooth Notes: Normal • Normal is the factory default setting. Rough • The options appear only if custom type is supported. Paper Weight menu Menu items Definition Plain Weight...
Page 126 Understanding the printer menus Menu items Definition Envelope Weight Identifies the relative weight of the envelopes loaded Normal Heavy Note: Normal is the factory default setting. Light Rough Envelope Weight Identifies the relative weight of the envelopes loaded Normal Heavy Notes: Light •...
Page 127: Paper Loading Menu
Understanding the printer menus Menu items Definition Rough/Cotton Weight Identifies the relative weight of the rough/cotton paper loaded Normal Heavy Notes: Light • Normal is the factory default setting. • Settings appear only if rough/cotton paper is supported. Custom [x] Weight Identifies the relative weight of the custom paper type loaded Normal...
Page 128: Custom Types Menu
Understanding the printer menus Light Loading Determine and set two‑sided printing for all print jobs that specify Light as the paper type. Duplex Heavy Loading Determine and set two‑sided printing for all print jobs that specify Heavy as the paper type. Duplex Custom [x] Loading Determine and set two‑sided printing for all print jobs that specify...
Page 129: Custom Scan Sizes Menu
Understanding the printer menus Custom Scan Sizes menu Custom Scan Size [x] Specify a custom scan size name, size, and page orientation. Scan Size Name Notes: Width • 8.5 inches is the U.S. factory default setting for Width. 216 mm is the Height international factory default setting for Width.
Page 130: Reports Menu
Understanding the printer menus Reports menu Reports menu Menu item Description Menu Settings Page Prints a report containing information about the paper loaded into trays, installed memory, total page count, alarms, timeouts, printer control panel language, TCP/IP address, status of supplies, status of the network connection, and other information Device Statistics Prints a report containing printer statistics such as supply information and details...
Page 131: Network/Ports
Understanding the printer menus Network/Ports Active NIC menu Menu item Description Active NIC Notes: Auto • Auto is the factory default setting. [list of available network cards] • This menu item appears only if an optional network card is installed. Standard Network or Network [x] menu Note: Only active ports appear in this menu;...
Page 132 Understanding the printer menus Menu item Description Network Buffer Sets the size of the network input buffer Auto Notes: 3KB to [maximum size allowed] • Auto is the factory default setting. • The value can be changed in 1‑KB increments. •...
Page 133: Network Card Menu
Understanding the printer menus Network/Ports > Standard Network or Network [x] > Standard Network Setup or Network Setup > Reports or Network Reports Menu item Description Print Setup Page Prints a report containing information about the network printer settings, such as the TCP/IP address Network Card menu This menu is available from the Network/Ports menu: Network/Ports >...
Page 134: Ipv6 Menu
Understanding the printer menus Enable DHCP Specify the DHCP address and parameter assignment. Note: On is the factory default setting. Enable RARP Specify the RARP address assignment setting. Note: Off is the factory default setting. Enable BOOTP Specify the BOOTP address assignment setting. Note: On is the factory default setting.
Page 135: Appletalk Menu
Understanding the printer menus Menu item Description Enable IPv6 Enables IPv6 in the printer Note: On is the factory default setting. Auto Configuration Specifies whether the network adapter accepts the automatic IPv6 address configuration entries provided by a router Note: On is the factory default setting. Set Hostname Lets you view or change the current IPv6 host name View Address...
Page 136: Standard Usb Menu
Understanding the printer menus Standard USB menu Menu item Description PCL SmartSwitch Sets the printer to automatically switch to PCL emulation when a print job received through a USB port requires it, regardless of the default printer language Notes: • On is the factory default setting.
Page 137: Smtp Setup Menu
Understanding the printer menus Menu item Description Job Buffering Temporarily stores print jobs on the printer hard disk before printing Notes: • Off is the factory default setting. Auto • On buffers jobs on the printer hard disk. • Auto buffers print jobs only if the printer is busy processing data from another input port.
Page 138: Security Menu
Understanding the printer menus Menu item Description Use SSL Sets the printer to use SSL for increased security when connecting to the SMTP server Disabled Negotiate Notes: Required • Disabled is the factory default setting. • When the Negotiate setting is used, the SMTP server determines if SSL will be used.
Page 139: Miscellaneous Security Settings Menu
Understanding the printer menus Miscellaneous Security Settings menu Login Restrictions Limit the number and time frames of failed login attempts from the printer control panel before all users are locked out. Login failures Failure time frame Notes: Lockout time • “Login failures”...
Page 140: Confidential Print Menu
Understanding the printer menus Confidential Print menu Menu item Description Max Invalid PIN Limits the number of times an invalid PIN can be entered Notes: 2–10 • This menu appears only if a formatted, non-defective printer hard disk is installed. •...
Page 141: Security Audit Log Menu
Understanding the printer menus Wiping Mode Specify the mode for erasing temporary data files. Note: Auto is the factory default setting. Auto Manual Automatic Method Specify a method for automatic disk wiping. Single pass Notes: Multi‑pass • Single pass is the factory default setting. •...
Page 142: Set Date And Time Menu
Understanding the printer menus Menu item Description Configure Log Specifies whether and how the audit logs are created Enable Audit Note: Factory default settings enable the security audit log. Enable Remote Syslog Remote Syslog Server Remote Syslog Port Remote Syslog Method Remote Syslog Facility Log full behavior Admin’s e-mail address...
Page 143: Settings Menu
Understanding the printer menus Menu item Description Enable NTP Enables Network Time Protocol, which synchronizes the clocks of devices on a network Note: On is the factory default setting. NTP Server Lets you view the NTP Server Address [NTP Server Address] Enable Authentication Lets you change the authentication setting to On or Off Note: Off is the factory default setting.
Page 144 Understanding the printer menus ADF Loaded Beep Specify whether the ADF sounds a beep when paper is loaded. Enabled Note: Enabled is the factory default setting. Disabled Quiet Mode Minimize the printer noise. Note: Off is the factory default setting. Run Initial setup Run the setup wizard.
Page 145 Understanding the printer menus Scan to PC Port Range Specify a valid port range for printers behind a port blocking firewall. [port range] Note: 9751:12000 is the factory default setting. Displayed Information Specify what is displayed in the upper corners of the home screen. Left side For Left side and Right side, select from the following options: Right side...
Page 146 Understanding the printer menus Displayed Information (continued) Customize the displayed information for certain menus. Waste Toner Bottle Select from the following options: Paper Jam Display Load Paper Service Errors Message to display Default Alternate Default [text entry] Alternate [text entry] Note: No is the factory default setting for Display.
Page 147 Understanding the printer menus Audio Feedback Set the audio volume for the buttons. Button Feedback Notes: • On is the factory default setting for Button Feedback. • 5 is the factory default setting for Volume. Volume 1–10 Show Bookmarks Specify whether bookmarks are displayed from the Held Jobs area. Note: Yes is the factory default setting.
Page 148 Understanding the printer menus Timeouts Set the amount of time before the printer enters a lower power state. Standby Mode Disabled Note: 15 minutes is the factory default setting. 1–240 Timeouts Set the amount of time the printer waits after a job is printed before it goes into a reduced power state.
Page 149 Understanding the printer menus Timeouts Set the amount of time the printer waits for additional data before canceling a print job. Wait Timeout Disabled Notes: 15–65535 • 40 seconds is the factory default setting. • Wait Timeout is available only when the printer is using PostScript emulation.
Page 150: Copy Settings Menu
Understanding the printer menus Factory Defaults Use the printer factory default settings. Do Not Restore Notes: Restore Now • Do Not Restore is the factory default setting. • Restore Now returns all printer settings to the factory default settings except Network/Ports menu settings. All downloads stored in the RAM are deleted.
Page 151 Understanding the printer menus Sides (Duplex) Specify whether an original document is two‑sided or one‑sided, and then specify whether the copy should be two‑sided or one‑sided. 1 sided to 1 sided 1 sided to 2 sided Note: 1 sided to 1 sided is the factory default setting. This setting is selected when using a one-sided original document for a one-sided copy job.
Page 152 Understanding the printer menus Separator Sheets Place a sheet of paper between pages, copies, or jobs. Note: Off is the factory default setting. Between Copies Between Jobs Between Pages Separator Sheet Source Specify the paper source for the separator sheet. Tray [x] Note: Tray 1 is the factory default setting.
Page 153 Understanding the printer menus Allow Save as Shortcut Save custom copy settings as shortcuts. Note: On is the factory default setting. Background Removal Adjust the amount of background visible on a copy. ‑4 to 4 Note: 0 is the factory default setting. Auto Center Automatically align the content at the center of the page.
Page 154: Fax Settings Menu
Understanding the printer menus Temperature Specify warm or cool outputs. Cool values generate a bluer output than the default ‑4 to 4 while warm values generate a redder output than the default. Note: 0 is the factory default setting. Sample Copy Create a sample copy of the original document.
Page 155 Understanding the printer menus Fax number masking Specify the direction from where digits are masked in an outgoing fax number. Notes: From left • Off is the factory default setting. From right • The number of characters masked is determined by the Digits to Mask setting. Digits to Mask Specify the number of digits to mask in an outgoing fax number.
Page 156 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Mixed Sizes is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 Custom Scan Size [x] Book Original Business Card...
Page 157 Understanding the printer menus Redial frequency Specify the number of minutes between redials. 1–200 Note: 3 is the factory default setting. Behind a PABX Enable or disable switchboard blind dialing without a dial tone. Note: No is the factory default setting. Enable ECM Enable or disable Error Correction Mode for fax jobs.
Page 158 Understanding the printer menus Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout Notes: None • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold. Green Blue Default Red Threshold...
Page 159 Understanding the printer menus Fax Receive Settings Enable Fax Receive Allow the printer to receive fax jobs. Note: On is the factory default setting. Enable Caller ID Display the caller ID information of an incoming fax. Note: On is the factory default setting. Fax Job Waiting Remove fax jobs from the print queue when the job requires specific unavailable resources.
Page 160 Understanding the printer menus Max Speed Specify the maximum speed in baud at which faxes are received. 2400 Note: 33600 is the factory default setting. 4800 9600 14400 33600 Fax Forwarding Enable forwarding of received faxes to another recipient. Print Note: Print is the factory default setting.
Page 161 Understanding the printer menus Auto Print Logs Enable automatic printing of fax logs. Notes: • On is the factory default setting. • Logs print after every 200 fax jobs. Log Paper Source Specify the source of the paper used for printing logs. Tray [x] Note: Tray 1 is the factory default setting.
Page 162 Understanding the printer menus Fax Mode (Fax Server Setup) menu Fax Mode sends the fax job to a fax server for transmission. Menu item Description To Format Lets you enter specific fax information using the virtual keyboard on the printer control panel Reply Address Subject...
Page 163: E‑Mail Settings Menu
Understanding the printer menus Menu item Description Original Size Specifies the paper size of the document being scanned Mixed Sizes Note: Mixed Sizes is the US factory default setting. A4 is the international factory Letter default setting. Legal Executive Folio Statement Universal 4 xn 6 in.
Page 164 Understanding the printer menus E‑mail Server Setup Specify the maximum e-mail size. Max E‑mail size Note: E-mails bigger than the specified maximum size are not sent. 0–65535 KB E‑mail Server Setup Send a message when an e-mail is greater than the configured size limit. Size Error Message E‑mail Server Setup Specify a domain name, such as a company domain name, and then limit e‑mail...
Page 165 Understanding the printer menus Content Type Specify the content of the original document. Text Note: Text/Photo is the factory default setting. Graphics Text/Photo Photo Content Source Specify how the original document was produced. Black/White Laser Note: Color Laser is the factory default setting. Color Laser Inkjet Photo/Film...
Page 166 Understanding the printer menus Original Size Specify the size of the original document. Letter Note: Letter is the U.S. factory default setting. A4 is the international factory Legal default setting. Executive Folio Statement Oficio (Mexico) Universal Mixed Sizes JIS B5 Custom Scan Size [x] Book Original Business Card...
Page 167 Understanding the printer menus Transmission Log Specify whether to print the transmission log. Print log Note: Print log is the factory default setting. Do not print log Print only for error Log Paper Source Specify the paper source for printing e-mail logs. Tray [x] Note: Tray 1 is the factory default setting.
Page 168 Understanding the printer menus Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout Notes: None • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold. Green Blue Default Red Threshold...
Page 169: Ftp Settings Menu
Understanding the printer menus FTP Settings menu Format Specify the file format. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Configure the PDF settings. PDF Version Notes: 1.2–1.7 •...
Page 170 Understanding the printer menus Resolution Specify the quality of the scan in dots per inch (dpi). 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 171 Understanding the printer menus Text/Photo Default Set the quality of a text/photo image in relation to the file size and quality of the image. 5–90 Note: 75 is the factory default setting. Photo Default Set the quality of a photo image in relation to the file size and quality of the image. 5–90 Note: 50 is the factory default setting.
Page 172 Understanding the printer menus Color Dropout Specify which color to drop and to adjust the dropout setting for each color threshold. Color Dropout Notes: None • None is the factory default setting for Color Dropout. • 128 is the factory default setting for each color threshold. Green Blue Default Red Threshold...
Page 173: Flash Drive Menu
Understanding the printer menus Flash Drive menu Scan Settings Format Specify the file format. PDF (.pdf) Note: PDF (.pdf) is the factory default setting. TIFF (.tif) JPEG (.jpg) XPS (.xps) RTF (.rtf) TXT (.txt) PDF Settings Configure the PDF settings. PDF Version Notes: 1.2–1.7...
Page 174 Understanding the printer menus Resolution Specify the resolution of the scan in dots per inch (dpi). 75 dpi Note: 150 dpi is the factory default setting. 150 dpi 200 dpi 300 dpi 400 dpi 600 dpi Darkness Lighten or darken the output. 1–9 Note: 5 is the factory default setting.
Page 175 Understanding the printer menus Text/Photo Default Set the quality of a text/photo image in relation to file size and quality. 5–90 Note: 75 is the factory default setting. Photo Default Set the quality of a photo image in relation to file size and quality. 5–90 Note: 50 is the factory default setting.
Page 176 Understanding the printer menus Contrast Specify the contrast of the scanned image. 0–5 Note: Best for content is the factory default setting. Best for content Mirror Image Create a mirror image of the original document. Note: Off is the factory default setting. Negative Image Create a negative image of the original document.
Page 177 Understanding the printer menus Duplex Binding Define binding for two-sided pages in relation to page orientation. Long Edge Notes: Short Edge • Long Edge is the factory default setting. This assumes binding along the long edge of the page (left edge for portrait and top edge for landscape). •...
Page 178: Print Settings
Understanding the printer menus OCR Settings menu Auto Rotate Automatically rotate scanned documents for proper orientation. Note: On is the factory default setting. Despeckle Remove specks from a scanned image. Note: Off is the factory default setting. Inverse Detection Recognize and make the white text on a black background editable. Note: On is the factory default setting.
Page 179 Understanding the printer menus Menu item Description Job Waiting Specifies that print jobs be removed from the print queue if they require unavailable printer options or custom settings. They are stored in a separate print queue, so other jobs print normally. When the missing information and/or options are obtained, the stored jobs print.
Page 180: Finishing Menu
Understanding the printer menus Menu item Description Resource Save Specifies how the printer handles temporary downloads, such as fonts and macros stored in RAM, when the printer receives a job that requires more memory than is available Notes: • Off is the factory default setting. Off sets the printer to retain the downloads only until memory is needed.
Page 181 Understanding the printer menus Menu item Description Collate Stacks the pages of a print job in sequence when printing multiple copies On (1,2,1,2,1,2) Notes: Off (1,1,1,2,2,2) • On is the factory default setting. No pages will be collated. • The On setting stacks the print job sequentially. •...
Page 182: Quality Menu
Understanding the printer menus Quality menu Print Mode Specify whether to print images in color. Color Note: Color is the factory default setting. Black Only Color Correction Adjust the color output on the printed page. Auto Note: Auto is the factory default setting. Manual Print Resolution Specify the output resolution in dots per inch (dpi) or in color quality (CQ).
Page 183 Understanding the printer menus Color Samples Print sample pages for each of the RGB and CMYK color conversion tables used in the printer. sRGB Display sRGB Vivid Display—True Black Vivid Off—RGB US CMYK Euro CMYK Vivid CMYK Off—CMYK Manual Color Customize the RGB color conversions.
Page 184 Understanding the printer menus Menu item Description Job Accounting Log Determines if the printer creates a log of the print jobs it receives Note: Off is the factory default setting. Job Accounting Utilities Lets you print and delete log files or export them to a flash drive Accounting Log Frequency Determines how often a log file is created Monthly...
Page 185: Utilities Menu
Understanding the printer menus Utilities menu Menu item Description Remove Held Jobs Removes confidential and held jobs from the printer hard disk Confidential Notes: Held • Selecting a setting affects only print jobs that are resident in the printer. Not Restored Bookmarks, print jobs on flash drives, and other types of held jobs are not affected.
Page 186: Postscript Menu
Understanding the printer menus XPS menu Menu item Description Print Error Pages Prints a page containing information on errors, including XML markup errors Note: Off is the factory default setting. PDF menu Menu item Description Scale to Fit Scales page content to fit the selected page size Note: No is the factory default setting.
Page 187: Pcl Emul Menu
Understanding the printer menus PCL Emul menu Menu item Description Font Source Specifies the set of fonts used by the Font Name menu item Resident Notes: Disk • Resident is the factory default setting. Resident shows the factory default Download set of fonts downloaded in RAM.
Page 188 Understanding the printer menus Menu item Description PCL Emulation Settings Specifies the orientation of text and graphics on the page Orientation Notes: Portrait • Portrait is the factory default setting. Portrait prints text and graphics Landscape parallel to the short edge of the page. •...
Page 189: Html Menu
Understanding the printer menus Menu item Description Tray Renumber Displays the factory default setting assigned to each tray, drawer, or feeder View Factory Defaults None Tray Renumber Returns all tray, drawer, and feeder assignments to the factory default settings Restore Defaults HTML menu Menu Item Description...
Page 190: Image Menu
Understanding the printer menus Menu item Description Scale Scales the default font for HTML documents 1–400% Notes: • 100% is the factory default setting. • Scaling can be increased in 1% increments. Orientation Sets the page orientation for HTML documents Portrait Note: Portrait is the factory default setting.
Page 191: Help Menu
Understanding the printer menus PictBridge menu Menu item Description Photo Size Controls the printed size of each photo printed from a PictBridge‑enabled device Auto Notes: • Auto is the factory default setting. • If both the printer and the PictBridge‑enabled camera have a value for this Hagaki Postcard setting, the value in the camera supersedes the value in the printer.
Page 192 Understanding the printer menus English, French, German, and Spanish translations are stored in the printer. Other translations are available on the Lexmark Web site at www.lexmark.com. Menu item Description Print All Guides Prints all the guides Copy Guide Provides information about making copies and changing settings...
Page 193: Securing The Printer Hard Disk And Other Installed Memory
Securing the printer hard disk and other installed memory Securing the printer hard disk and other installed memory Statement of Volatility Your printer contains various types of memory that are capable of storing device and network settings, information from embedded solutions, and user data. The types of memory—along with the types of data stored by each—are described below.
Page 194: Erasing Volatile Memory
Securing the printer hard disk and other installed memory Erasing volatile memory The volatile memory (RAM) installed on your printer requires a power source to retain information. To erase the buffered data, simply power down the device. Erasing non‑volatile memory •...
Page 195: Configuring Printer Hard Disk Encryption
Securing the printer hard disk and other installed memory Notes: • A status bar will indicate the progress of the disk wiping task. • Disk wiping can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks.
Page 196 Securing the printer hard disk and other installed memory • Disk encryption can take from several minutes to more than an hour, during which the printer will be unavailable for other user tasks. Touch Back, and then Exit Config Menu. The printer will power‑on reset, and then return to normal operating mode.
Page 197: Maintaining The Printer
Maintaining the printer Maintaining the printer Periodically, certain tasks are required to maintain optimum print quality. Cleaning the exterior of the printer Make sure that the printer is turned off and unplugged from the wall outlet. CAUTION—SHOCK HAZARD: To avoid the risk of electric shock when cleaning the exterior of the printer, unplug the power cord from the wall outlet and disconnect all cables to the printer before proceeding.
Page 198: Storing Supplies
Maintaining the printer White underside ADF cover White underside scanner glass cover Scanner glass ADF glass Wipe the scanner glass until it is clean and dry. Wipe the white underside of the scanner cover until it is clean and dry. Close the scanner cover.
Page 199: Ordering Supplies
Maintaining the printer Ordering supplies To order supplies in the U.S., contact Lexmark at 1-800-539-6275 for information about Lexmark authorized supplies dealers in your area. In other countries or regions, go to the Lexmark Web site at www.lexmark.com or contact the place where you purchased the printer.
Page 200: Replacing Supplies
Maintaining the printer Part name Part number Waste toner bottle C540X75G Replacing supplies Replacing the waste toner bottle Replace the waste toner bottle when 82 Replace waste toner appears. The printer will not continue printing until the waste toner bottle is replaced. Unpack the replacement waste toner bottle.
Page 201 Maintaining the printer Remove the right side cover. Press the green levers on each side of the waste toner bottle, and then remove it. Place the waste toner bottle in the enclosed packaging.
Page 202 Maintaining the printer Insert the new waste toner bottle. Replace the right side cover. Close the top door.
Page 203: Replacing A Black And Color Imaging Kit
Maintaining the printer Close the front door. Replacing a black and color imaging kit Replace the black and color imaging kit when Replace Color Imaging Kit appears. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 204 Maintaining the printer Open the top door. Remove the toner cartridges by lifting the handles, and then gently pulling away from the imaging kit. Remove the right side cover.
Page 205 Maintaining the printer Press the green levers on each side of the waste toner bottle, and remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the green handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 206 Maintaining the printer Unpack the replacement black and color imaging kit. Leave the packaging on the developer units. Gently shake the yellow, cyan, magenta, and black developer units side to side. Remove the red shipping cover from the yellow, cyan, magenta, and black developer units. Insert the yellow, cyan, magenta, and black developer units.
Page 207 Maintaining the printer Align and insert the imaging kit. Replace the waste toner bottle.
Page 208 Maintaining the printer Replace the right side cover. Replace the toner cartridges. Close the top door.
Page 209: Replacing A Toner Cartridge
Replace the specified toner cartridge (yellow, cyan, magenta, or black) when 88.xx [Color] cartridge critically low appears. The printer will not continue printing until the specified cartridge is replaced. Warning—Potential Damage: Damage caused by use of a non‑Lexmark toner cartridge is not covered under warranty.
Page 210 Maintaining the printer Remove the toner cartridge by lifting the handle, and then gently pull away from the imaging kit. Align the new toner cartridge, and then press down until it is all the way into the slot.
Page 211: Replacing A Developer Unit
Maintaining the printer Close the top door. Replacing a developer unit Replace a developer unit when a print quality defect occurs or when damage occurs to the printer. Grasp the front door at the side handholds, and then pull it toward you to open it. CAUTION—HOT SURFACE: The inside of the printer might be hot.
Page 212 Maintaining the printer Open the top door. Remove the toner cartridges by lifting the handles and then gently pulling away from the imaging kit. Remove the right side cover.
Page 213 Maintaining the printer Press the green levers on each side of the waste toner bottle, and then remove it. Lift the blue levers on the imaging kit, and then pull it toward you. Press down on the blue levers, grasp the handles on the sides, and then pull the imaging kit out. Warning—Potential Damage: Do not touch the underside of the imaging kit.
Page 214 Maintaining the printer Remove the used developer unit. Place the used developer in the enclosed package. Unpack the replacement developer unit. Leave the packaging on the developer unit. Gently shake the developer unit side to side. Remove the red shipping cover from the developer unit.
Page 215 Maintaining the printer Insert the developer unit. Align and insert the imaging kit.
Page 216 Maintaining the printer Replace the waste toner bottle. Replace the right side cover. Replace the toner cartridges.
Page 217: Moving The Printer
Maintaining the printer Close the top door. Close the front door. Moving the printer Before moving the printer CAUTION—POTENTIAL INJURY: The printer weight is greater than 18 kg (40 lb) and requires two or more trained personnel to lift it safely. CAUTION—POTENTIAL INJURY: Before moving the printer, follow these guidelines to avoid personal injury or printer damage: •...
Page 218: Moving The Printer To Another Location
Maintaining the printer Warning—Potential Damage: Damage to the printer caused by improper moving is not covered by the printer warranty. Moving the printer to another location The printer and options can be safely moved to another location by following these precautions: •...
Page 219: Administrative Support
This chapter covers basic administrative support tasks using the Embedded Web Server. For more advanced system support tasks, see the Networking Guide on the Software and Documentation CD or the Embedded Web Server — Security: Administrator's Guide on the Lexmark support Web site at http://support.lexmark.com. Using the Embedded Web Server If the printer is installed on a network, then the Embedded Web Server is available for a range of functions including: •...
Page 220: Setting Up E-Mail Alerts
Administrative support If you do not know the IP address of the printer, you can: • View the IP address on the printer control panel in the TCP/IP section under the Networks/Ports menu. • Print a network setup page or the menu settings pages and locate the IP address in the TCP/IP section. Check the virtual display that appears in the top left corner of the screen.
Page 221 Administrative support > Settings > General Settings > Factory Defaults > Restore Now > Submit...
Page 222: Clearing Jams
Clearing jams Clearing jams By carefully selecting paper and loading it properly, you can avoid most jams. If jams occur, follow the steps outlined in this chapter. Note: If Jam Recovery is set to On, then the printer prints a new copy of the page that jammed. If Jam Recovery is set to Auto, then the printer reprints the jammed page if enough printer memory is available.
Page 223 Clearing jams Jam location Instructions number 200, 241 In the standard Open the front door. Inspect the area behind the front door, and then 250‑sheet tray and remove any jams. manual feeder (Tray 1) Open the fuser cover. Inspect the area under the cover, and then remove any jams.
Page 224: 200 Paper Jam
Clearing jams 200 paper jam Grasp the handle, and pull the standard 250-sheet tray (Tray 1) and manual feeder out. Grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray.
Page 225: 202 Paper Jam
Clearing jams Grasp the jammed paper on each side, and then gently pull it out. Notes: • Make sure all paper fragments are removed. • There may be a second sheet jammed if 200.xx Paper Jam and 202.xx Paper Jam appear. Close the front door.
Page 226 Clearing jams Grasp the green lever, and then pull the fuser cover toward you. Hold the fuser cover down, and then remove the jammed paper. Note: Make sure all paper fragments are removed.
Page 227: 230 Paper Jam
Clearing jams The fuser cover closes when released. Close the front door. From the printer control panel, touch Continue, jam cleared. 230 paper jam Grasp the front door at the side handholds, and then pull it toward you to open it. Grasp the jammed paper, and then gently pull it out.
Page 228: 24X Paper Jam
Clearing jams 24x paper jam 241 paper jam Grasp the handle, and then pull the standard 250-sheet tray (Tray 1). Firmly grasp the jammed paper on each side, and then gently pull it out. Note: Make sure all paper fragments are removed. Insert the tray.
Page 229: 250 Paper Jam
Clearing jams 243 paper jam Grasp the optional 550-sheet tray handle, and then pull the tray out. Note: The optional 550-sheet tray is supported only in select printer models. Firmly grasp the jammed paper, and then gently pull it out. Note: Make sure all paper fragments are removed.
Page 230: 290-294 Paper Jams
Clearing jams 290–294 paper jams Remove all original documents from the ADF. Open the ADF cover, firmly grasp any jammed paper, and then gently pull it out. Remove the pick arm assembly to remove hard‑to‑reach jammed paper. Close the ADF cover. Open the scanner cover, firmly grasp any jammed paper, and then gently pull it out.
Page 231: Troubleshooting
Troubleshooting Troubleshooting Solving basic printer problems If there are basic printer problems, or the printer is unresponsive, make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. • The electrical outlet is not turned off by any switch or breaker. •...
Page 232 Troubleshooting Change [paper source] to [custom string] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
Page 233: Close Front Door
Troubleshooting Change [paper source] to [paper size] [paper type] load [orientation] Try one or more of the following: • Touch Use current [paper source] to ignore the message and print from the selected tray. • Load the correct paper size and type in the tray, verify the paper size and type settings are specified in the printer control panel Paper menu, and then touch Paper changed, continue.
Page 234 Troubleshooting • Touch Finish job without further scanning to end the last successful scan job. • Touch Restart job to restart the scan job with the same settings from the previous scan job. Insert Tray [x] Fully insert the specified tray into the printer. Load [src] with [custom type name] Try one or more of the following: •...
Page 235 Troubleshooting Load Manual Feeder with [custom type name] Try one or more of the following: • Load the specified paper in the manual feeder. • Touch Prompt each page, paper loaded or Do not prompt, paper loaded to clear the message and continue printing. •...
Page 236: Remove Paper From Standard Output Bin
Troubleshooting Remove packaging material, [area name] Remove any remaining packaging material from the specified location. Remove paper from standard output bin Remove the stack of paper from the standard exit bin. Replace all originals if restarting job. Try one or more of the following: •...
Page 237: Some Held Jobs Were Not Restored
Troubleshooting Some held jobs were not restored Touch Continue to delete the specified job. Note: Held jobs that are not restored stay on the hard disk and are inaccessible. Unsupported camera mode, unplug camera and change mode The camera mode does not support PictBridge. Unplug the camera, change the mode and plug the camera back into the printer.
Page 238: Insufficient Memory To Support Resource Save Feature
Troubleshooting 34 Incorrect paper size, open [src] Try one or more of the following: • Load the appropriate paper or specialty media in the proper tray. • Confirm that the wheel on tray 1 is set to the paper size loaded in the tray. Make sure this size is the size you are trying to print.
Page 239: Defective Flash Detected
Troubleshooting • Install additional printer memory. 51 Defective flash detected Try one or more of the following: • Touch Continue to clear the message and continue printing. • Cancel the current print job. 52 Not enough free space in flash memory for resources Try one or more of the following: •...
Page 240: Too Many Flash Options Installed
Troubleshooting 57 Configuration change, some held jobs were not restored Something has changed in the printer to invalidate the held jobs. Possible changes include: • The printer firmware has been updated. • Paper input options needed for the print job were removed. •...
Page 241: Disk Full
Troubleshooting 62 Disk full Try one or more of the following: • Touch Continue to clear the message and continue processing. • Delete fonts, macros, and other data stored on the printer hard disk. • Install a printer hard disk with larger capacity. 63 Unformatted disk Try one or more of the following: •...
Page 242: Scanner Disabled By Admin
Troubleshooting 88.xx [color] cartridge low Order a replacement toner cartridge immediately. Remove the specified cartridge. Firmly shake the cartridge side‑to‑side and front‑to‑back several times to redistribute the toner. Reinsert the cartridge, and then touch Continue to clear the message and continue printing. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge.
Page 243: Solving Printing Problems
Troubleshooting Load the original documents in the ADF. Adjust the ADF guides. Touch Continue, jam cleared. Solving printing problems Multiple‑language PDF files do not print The PDF files may contain unavailable fonts. Open the document you want to print in Adobe Acrobat. Click the printer icon >...
Page 244: Confidential And Other Held Jobs Do Not Print
Contact your system support person to make sure the network is functioning correctly. The printer software is available on the Lexmark Web site at http://support.lexmark.com. USB,...
Page 245: Print Job Takes Longer Than Expected
Troubleshooting Print job takes longer than expected Try one or more of the following: EDUCE THE COMPLEXITY OF THE PRINT JOB Eliminate the number and size of fonts, the number and complexity of images, and the number of pages in the print job.
Page 246: Solving Copy Problems
Troubleshooting SE THE SAME APER IZE AND APER YPE SETTINGS • Print a menu settings page and compare the settings for each tray. • If necessary, adjust the settings from the Paper Size/Type menu. Large jobs do not collate These are possible solutions. Try one or more of the following: AKE SURE OLLATE IS SET TO From the printer control panel Finishing menu, Print Properties, or the Print dialog, set Collate to On.
Page 247: Scanner Unit Does Not Close
Troubleshooting Scanner unit does not close Make sure there are no obstructions: Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Poor copy quality These are some examples of poor copy quality: • Blank pages •...
Page 248: Partial Document Or Photo Copies
Troubleshooting LACE THE ORIGINAL DOCUMENT PROPERLY Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner. AKE SURE TO USE THE APPROPRIATE OPY SETTINGS When patterns (moiré) appear in the output: • On the Copy screen make sure the Content Type and Source settings are appropriate for the document being scanned.
Page 249: Solving Scanner Problems
Troubleshooting HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel, check the Paper Size setting from the Paper menu. Before sending the job to print, specify the correct size setting: •...
Page 250: Poor Scanned Image Quality
Troubleshooting HE SCAN RESOLUTION MAY BE SET TOO HIGH Select a lower scan resolution. Poor scanned image quality These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HE SCANNER GLASS MAY BE DIRTY Clean the scanner glass with a clean, lint‑free cloth dampened with water.
Page 251: Solving Fax Problems
Troubleshooting Cannot scan from a computer These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE CABLE CONNECTIONS Make sure the network or USB cable is securely connected to the computer and the printer.
Page 252: Cannot Send Or Receive A Fax
Troubleshooting Cannot send or receive a fax These are possible solutions. Try one or more of the following: HECK THE DISPLAY FOR ERROR MESSAGES Clear any error messages. HECK THE POWER Make sure the printer is plugged in, the power is on, and Ready appears. HECK THE PRINTER CONNECTIONS Make sure the cable connections for the following hardware are secure, if applicable: •...
Page 253: Can Send But Not Receive Faxes
Troubleshooting EMPORARILY DISCONNECT OTHER EQUIPMENT To ensure the printer is working correctly, connect it directly to the telephone line. Disconnect any answering machines, computers with modems, or telephone line splitters. HECK FOR JAMS Clear any jams, and then make sure that Ready appears. EMPORARILY DISABLE AITING Call Waiting can disrupt fax transmissions.
Page 254: Can Receive But Not Send Faxes
Troubleshooting EPLACE THE TONER OR PRINT CARTRIDGE Replace the toner or print cartridge. Can receive but not send faxes These are possible solutions. Try one or more of the following: AKE SURE THE PRINTER IS IN AX MODE From the printer control panel, press the Fax button to put the printer in Fax mode. AKE SURE THE DOCUMENT IS LOADED PROPERLY Load the original document faceup, short edge first into the ADF or facedown on the scanner glass in the upper left corner.
Page 255: Solving Home Screen Application Problems
Troubleshooting In the Max Speed box, click one of the following: 2400 4800 9600 14400 33600 Click Submit. Solving home screen application problems An application error has occurred HECK THE SYSTEM LOG FOR RELEVANT DETAILS Type the printer IP address or host name in the address field of your Web browser. If you do not know the IP address or host name of the printer, then you can: •...
Page 256: Solving Option Problems
Print a menu settings page and check to see if the option is listed in the Installed Options list. If the option is not listed, then reinstall it. For more information, see the hardware setup documentation that came with the option, or go to www.lexmark.com to view the option instruction sheet. AKE SURE THE OPTION IS SELECTED From the computer you are printing from, select the option.
Page 257: Solving Paper Feed Problems
Troubleshooting Multipurpose feeder HECK THE MULTIPURPOSE FEEDER Make sure the 650‑sheet duo drawer (multipurpose feeder) is installed properly. LEAR ANY JAMS Clear any jams in the multipurpose feeder. HECK THE POWER CORD CONNECTION Make sure: • The power cord is plugged into the printer and a properly grounded electrical outlet. •...
Page 258: Solving Print Quality Problems
Troubleshooting AKE SURE THERE IS NOT TOO MUCH PAPER IN THE PAPER TRAY Make sure the stack of paper you load does not exceed the maximum stack height indicated in the tray or on the multipurpose feeder. HECK THE PAPER GUIDES Move the guides in the tray to the correct positions for the paper size loaded.
Page 259: Characters Have Jagged Or Uneven Edges
Troubleshooting AKE SURE THERE IS NO PACKING MATERIAL LEFT ON THE TONER OR PRINT CARTRIDGE Remove the cartridge and make sure the packing material is properly removed. Reinstall the cartridge. AKE SURE THE TONER OR PRINT CARTRIDGE IS NOT LOW ON TONER When 88.xx [color] cartridge low appears, make sure that toner is distributed evenly among all four cartridges: Remove the cartridge.
Page 260: Gray Background
Troubleshooting Dark lines appear on prints ABCDE ABCDE ABCDE AKE SURE THE IMAGING KIT IS NOT WORN OR DEFECTIVE When 31.xx Defective imaging kit appears, replace the imaging kit. Gray background ABCDE ABCDE ABCDE HECK THE ONER ARKNESS SETTING Select a lighter Toner Darkness setting: •...
Page 261: Paper Curl
Troubleshooting HECK THE PAPER SIZE SETTING Make sure the paper size setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Size setting. Before sending the job to print, specify the correct size setting: •...
Page 262: Print Irregularities
Troubleshooting Print irregularities These are possible solutions. Try one or more of the following: HE PAPER MAY HAVE ABSORBED MOISTURE DUE TO HIGH HUMIDITY • Load paper from a fresh package. • Store paper in its original wrapper until you use it. HECK THE PAPER TYPE SETTING Make sure the paper type setting matches the paper loaded in the tray: From the printer control panel Paper menu, check the Paper Type setting.
Page 263: Skewed Print
Troubleshooting EPLACE THE IMAGING KIT Replace the imaging kit if print defects occur in the following instances: • in every 34.6 mm (1.4 in.) of the page • in every 94.2 mm (3.71 in.) of the page Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black.
Page 264: Print Is Too Dark
Troubleshooting VOID TEXTURED PAPER WITH ROUGH FINISHES HECK THE APER YPE SETTING Make sure the Paper Type setting matches the paper loaded in the tray or feeder: • From the printer control panel Paper menu, check the Paper Type setting. •...
Page 265: Solid Color Or Black Pages Appear On Prints
Troubleshooting Choose a lower value for the Toner Darkness, Brightness, and Contrast settings. OAD PAPER FROM A FRESH PACKAGE The paper may have absorbed moisture due to high humidity. Store paper in its original wrapper until you use it. VOID TEXTURED PAPER WITH ROUGH FINISHES HECK THE APER YPE SETTING...
Page 266: Toner Fog Or Background Shading Appears On The Page
Troubleshooting Toner fog or background shading appears on the page Try one or more of the following: AKE SURE THE IMAGING KITS ARE NOT WORN OR DEFECTIVE Replace the imaging kits. Note: The printer has two types of imaging kits: a black‑and‑color imaging kit, and a black imaging kit. The black‑and‑color imaging kit has cyan, magenta, yellow, and black developer units.
Page 267: Toner Specks
Troubleshooting Toner specks These are possible solutions. Try one or more of the following: HE IMAGING KIT MAY BE WORN OR DEFECTIVE Replace the imaging kit. Note: The printer has two types of imaging kits: a black and color imaging kit, and a black imaging kit. The black and color imaging kit contains cyan, magenta, yellow, and black.
Page 268: Solving Color Quality Problems
Troubleshooting Uneven print density ABCDE ABCDE ABCDE Replace the black and color imaging kit. Solving color quality problems This section helps answer some basic color‑related questions and describes how some of the features provided in the Quality menu can be used to solve typical color problems. FAQ about color printing What is RGB color? Red, green, and blue light can be added together in various amounts to produce a large range of colors observed in...
Page 269 Troubleshooting The printed page appears tinted. Can I adjust the color? Sometimes a printed page may appear tinted (for example, everything printed seems to be too red). This can be caused by environmental conditions, paper type, lighting conditions, or user preference. In these instances, adjust the Color Balance setting to create a more preferable color.
Page 270 Troubleshooting Object type Color conversion tables CMYK Image • US CMYK—Applies color correction to approximate the SWOP (Specifications for Web Offset Publishing) color output. CMYK Text • Euro CMYK—Applies color correction to approximated EuroScale color CMYK Graphics output. • Vivid CMYK—Increases the color saturation of the US CMYK color correction setting.
Page 271: Embedded Web Server Does Not Open
You need to know your printer model type and serial number. For more information, see the label on the inside top front cover of the printer. The serial number is also listed on the menu settings page. In the U.S. or Canada, call 1‑800‑539‑6275. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com.
Page 272: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 273 Notices Trademarks Lexmark, Lexmark with diamond design, and MarkVision are trademarks of Lexmark International, Inc., registered in the United States and/or other countries. ScanBack is a trademark of Lexmark International, Inc. Mac and the Mac logo are trademarks of Apple Inc., registered in the U.S. and other countries.
Page 274: Noise Emission Levels
Note: To assure compliance with FCC regulations on electromagnetic interference for a Class A computing device, use a properly shielded and grounded cable such as Lexmark part number 1021231 for parallel attach or 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 275 The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number.
Page 276: Energy Star
Notices ENERGY STAR Any Lexmark product bearing the ENERGY STAR emblem on the product or on a start-up screen is certified to comply with Environmental Protection Agency (EPA) ENERGY STAR requirements as configured when shipped by Lexmark. Temperature information Ambient temperature 15.6 to 32.2°...
Page 277: Power Consumption
The power consumption levels listed in the previous table represent time-averaged measurements. Instantaneous power draws may be substantially higher than the average. Values are subject to change. See www.lexmark.com for current values. Sleep Mode This product is designed with an energy-saving mode called Sleep Mode. The Sleep Mode saves energy by lowering power consumption during extended periods of inactivity.
Page 278: Industry Canada Compliance Statement
The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 279: Notice To Users Of The Canadian Telephone Network
If this happens, the telephone company will provide advance notice in order for you to make necessary modifications to maintain uninterrupted service. If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. www.lexmark.com or your Lexmark representative.
Page 280: Notice To Users Of The New Zealand Telephone Network
Notices Telephone companies report that electrical surges, typically lightning transients, are very destructive to customer terminal equipment connected to AC power sources. This has been identified as a major nationwide problem. It is recommended that the customer install an appropriate AC surge arrestor in the AC outlet to which this device is connected.
Page 281: Regulatory Notices For Wireless Products
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 80D1877) to be installed on any line which receives metering pulses in Switzerland. The filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 282 Compliance is indicated by the CE marking. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 283 Operation is allowed in all EU and EFTA countries, but is restricted to indoor use only. The manufacturer of this product is: Lexmark International, Inc., 740 West New Circle Road, Lexington, KY, 40550 USA. The authorized representative is: Lexmark International Technology Hungária Kft., 8 Lechner Ödön fasor, Millennium Tower III, 1095 Budapest HUNGARY, A declaration of conformity to the requirements of the Directives is available upon request from the Authorized Representative.
Page 284 —Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 285 Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the Lexmark designated location.
Page 286: Limitation Of Liability
ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 287 Notices The use of certain patents in this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp. at the IETF for AES-CCM ECC Cipher Suites for TLS implemented in the product or service. The use of this product or service is subject to the reasonable, non-discriminatory terms in the Intellectual Property Rights (IPR) Disclosure of Certicom Corp.
Page 288: Index
Index Index 57 Configuration change, some held advanced options Numerics jobs were not restored 240 copying 80 200 paper jam 224 58 Too many flash options e‑mailing 87 201 paper jam 224 installed 240 faxing 108 202 paper jam 225 58 Too many trays attached 240 FTP 117 230 paper jam 227...
Page 289 Index Change [paper source] to [paper copy quality creating profiles size] [paper type] load adjusting 74 using the ScanBack Utility 114 [orientation] 233 copy screen custom name Change [paper source] to [paper options 78, 79 configuring 53 size] load [orientation] 232 Copy Settings menu 150 Custom Names menu 128 changing output file type...
Page 290 Index setting up e‑mail alerts 220 options 85, 86 fax screen using 219 E‑mail Settings menu 163 advanced options 108 Embedded Web Server — Security: e‑mail shortcuts, creating options 107, 108 Administrator's Guide using the Embedded Web Fax Station Name not set up. where to find 219 Server 82 Contact system administrator.
Page 291 Index flash drives light, indicator 14 supported file types 62 LINE port If restarting job, replace originals flash memory card fax 35 that have not begun to exit the installing 29 linking trays 52 scanner 233 font card Load Manual Feeder with [custom Image menu 190 installing 29 string] 235...
Page 292 Index E‑mail Settings 163 Network Card menu 133 paper feed troubleshooting Fax Mode (Analog Fax Setup) 154 network settings message remains after jam is Fax Mode (Fax Server Setup) 162 Embedded Web Server 219 cleared 258 Finishing 180 network setup page paper jams Flash Drive 173 printing 37...
Page 293 Index replacing the waste toner printer control panel 14 58 Too many flash options bottle 200 adjusting brightness 41 installed 240 print quality troubleshooting factory defaults, restoring 220 58 Too many trays attached 240 blank pages 258 printer fax EXT port 35 59 Incompatible tray [x] 240 characters have jagged edges 259 printer fax LINE port 35...
Page 294 22 using 39, 55 open 236 scan troubleshooting recycling Some held jobs were not cannot scan from a computer 251 Lexmark packaging 42 restored 237 partial document or photo Lexmark products 42 Unsupported camera mode, scans 250 toner cartridges 42...
Page 295 Index scanner glass shortcuts, creating toner darkness cleaning 197 e‑mail 82 adjusting 60 scanner glass (flatbed) fax destination 102, 103 touch screen copying using 71 FTP address 112 buttons 17 scanning FTP destination 111 transparencies from a flash drive 114 showing icons on the home copying on 71 to a computer 113...
Page 296 Index troubleshooting, paper feed partial document or photo message remains after jam is scans 250 waste toner bottle cleared 258 scan was not successful 249 ordering 199 troubleshooting, print scanner unit does not close 247 replacing 200 error reading flash drive 243 scanning takes too long or freezes wiping the printer hard disk 194 held jobs do not print 244...

This manual is also suitable for:

X548de X548dte

Lexmark X548 Series User Manual

Safety Information

Learning about the Printer

Understanding the Home Screen

Setting up and Using the Home Screen Applications

Additional Printer Setup

Minimizing Your Printer's Environmental Impact

Loading Paper and Specialty Media

Paper and Specialty Media Guide

Printing

Copying

E-Mailing

Faxing

Scanning

Understanding the Printer Menus

Securing the Printer Hard Disk and Other Installed Memory

Maintaining the Printer

Administrative Support

Clearing Jams

Troubleshooting

Notices

Index

Quick Links

Need help?

Questions and answers

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Summary of Contents for Lexmark X548 Series