C
HECK PAPER CONDITION
Use only new, unwrinkled paper.
R
EMOVING AND REINSTALLING THE SOFTWARE
Software may not be installed correctly.
Poor quality at the edges of the page
These are possible solutions. Try one or more of the following:
C
HECK MINIMUM PRINT SETTINGS
Unless you are using the borderless feature, use these minimum print margin settings:
•
Left and right margins:
–
6.35 mm (0.25 in.) for letter-size paper
–
3.37 mm (0.133 in.) for all paper sizes except letter
•
Top margin: 1.7 mm (0.067 in.)
•
Bottom margin: 12.7 mm (0.5 in.)
S
B
ELECT THE
ORDERLESS PRINT FEATURE
1
From the software application, click File
2
Click Properties, Preferences, Options, or Setup.
3
Click Print Layout.
4
Click Borderless.
M
AKE SURE YOU USE PHOTO PAPER
Borderless printing requires photo paper. Small margins are printed when you select the Borderless feature when
you are printing on plain paper.
M
AKE SURE THE PAPER SIZE MATCHES THE PRINTER SETTING
1
From the software application, click File
2
Click Properties, Preferences, Options, or Setup.
3
Click Paper Setup.
4
Check the paper size.
C
LEAN PRINT CARTRIDGE NOZZLES
For more information, see "Cleaning the print cartridge nozzles" on page 123.
Print.
Print.
Troubleshooting
135