Page 1 X5400 Series User's Guide 2007 www.lexmark.com...
Page 3: Table Of Contents
Contents Introduction...13 Finding information about the printer...13 Operating system notice...16 Safety information...17 Setting up the printer...18 Checking the box contents...18 Setting up the printer for standalone use...19 Understanding the parts of the printer...25 Getting the printer ready to fax...27 Using an RJ11 adapter ... 27 Choosing a fax connection...
Page 4 Checking the port setting...48 Configure network printers...49 Connect to network printer...49 Loading paper and original documents...50 Loading paper...50 Using the automatic paper type sensor...50 Loading envelopes...51 Loading labels...51 Loading greeting cards, index cards, photo cards, and postcards...52 Loading transparencies...52 Loading iron-on transfers...52 Loading custom-size paper...53 Loading banner paper...53 Loading original documents into the Automatic Document Feeder...53...
Page 5 Inserting a flash drive ... 68 Understanding the Photo Card menu... 69 Understanding the PictBridge menu... 71 Transferring photos ... 72 Changing the Lexmark Productivity Studio preferences ... 74 Editing photos...75 Cropping a photo ... 75 Rotating a photo ... 75 Changing the Resolution / Size of a photo...
Page 6 Copying...87 Making a copy...87 Copying photos...87 Copying a photo using the computer...88 Adjusting copy quality...89 Making a copy lighter or darker...89 Collating copies using the control panel...89 Repeating an image on one page...90 Enlarging or reducing an image...90 Understanding the Copy menu...91 Modifying the Copy settings...91 Scanning...93 Scanning a document...93...
Page 7 Maintaining the printer...120 Replacing print cartridges...120 Installing print cartridges...120 Removing a used print cartridge ...121 Refilling print cartridges...122 Using genuine Lexmark print cartridges...122 Aligning print cartridges...122 Cleaning the print cartridge nozzles...123 Wiping the print cartridge nozzles and contacts...123 Preserving the print cartridges...124 Cleaning the scanner glass...125...
Page 8 Ordering paper and other supplies...126 Troubleshooting...128 Setup Troubleshooting...128 Incorrect language appears on the display...128 Power button is not lit ...128 Software does not install...129 Page does not print...130 Solving printer communication problems ...131 Understanding Warning levels ...132 Removing and reinstalling the software ...132 Enabling the USB port...132 Print troubleshooting...133 Improving print quality ...133...
Page 9 Removing an external print server ...148 Cable is not connected, is loose, or is damaged...148 Printer is plugged in but does not print ...149 Printer is trying to print to File ...149 Printer cannot communicate with computers over peer-to-peer network ...149 Printer is not able to communicate with the computer ...151 Problems when copying, scanning, or faxing ...151 Wrong printer is attached...151...
Page 10 Fax Error ...169 Fax Mode Unsupported...169 Remote Fax Error...169 Phone Line Busy ...170 Phone Line Error...171 Error messages on the printer display...171 Alignment Error...172 Cartridge Error (1102, 1203, 1204, or 120F)...172 Black Ink Low / Color Ink Low / Photo Ink Low ...173 Clear Carrier Jam ...173 Cover Open ...173 Error 1104 ...173...
Page 11 Notices...181 Product information...181 Edition notice...181 Power consumption...187 Index...194 Contents...
Page 13: Introduction
Double-click the printer Help icon. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com. Where to find You can find this document in the printer box or on the Lexmark Web site at www.lexmark.com.
Page 14 An icon of the User's Guide appears on your desktop, and the User's Guide: Comprehensive Version appears on the screen. You can also find this document on the Lexmark Web site at www.lexmark.com. Where to find To access the Lexmark Solution Center: Do one of the following: •...
Page 15: Customer Support
Submit Request. Where to find (rest of world) Telephone numbers and support hours vary by country or region. Visit our Web site at www.lexmark.com. Select a country or region, and then select the Customer Support link. Note: For additional information about contacting Lexmark, see the printed warranty that shipped with your printer.
Page 16: Operating System Notice
Limited Warranty Description Limited Warranty Information Lexmark International, Inc. furnishes a limited warranty that this printer will be free of defects in materials and workmanship for a period of 12 months after the original date of purchase. Record the following information (located on the store receipt and the back of the printer), and have it ready when you contact us so that we may serve you faster: •...
Page 17: Safety Information
This product is designed, tested, and approved to meet strict global safety standards with the use of specific Lexmark components. The safety features of some parts may not always be obvious. Lexmark is not responsible for the use of other replacement parts.
Page 18: Setting Up The Printer
Setting up the printer Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Checking the box contents Name Black print cartridge Color print cartridge Telephone cord Power cord Quick Setup sheet Installation software CD Automatic Document Feeder (ADF) exit tray Holds documents as they exit from the ADF.
Page 19: Setting Up The Printer For Standalone Use
Setting up the printer for standalone use Unpack the printer. Notes: • Place the printer near the computer during setup. If you're setting up on a wireless network, you may move the printer after setup is complete. • You may need to purchase a USB cable separately. •...
Page 20 Insert the back end of the Automatic Document Feeder exit tray. Snap in the front end of the Automatic Document Feeder exit tray. Raise the control panel. If needed, install the correct control panel for your language. Setting up the printer...
Page 21 Extend the paper exit tray. Extend the paper guides. Load paper. Connect the power cord. Setting up the printer...
Page 22 Make sure that the power is on. If prompted, set the language. Using the control panel of the printer, press the display. Press to save. If prompted, set the country or region. Using the control panel of the printer, press appears on the display.
Page 23 Open the printer. Press down on the levers. Remove the tape from the black cartridge, and then insert the cartridge in the left carrier. Close the black cartridge carrier lid Setting up the printer...
Page 24 Remove the tape from the color cartridge, and then insert the cartridge in the right carrier. Close the color cartridge carrier lid. Close the printer. Press An alignment page prints. Setting up the printer...
Page 25: Understanding The Parts Of The Printer
Discard or recycle the alignment page. Notes: • The alignment page may differ from the one shown. • Streaks on the alignment page are normal, and do not indicate a problem. Understanding the parts of the printer Use the PictBridge port Memory card slots Control panel Paper exit tray...
Page 26 Use the Automatic Document Feeder (ADF) paper stop Scanner glass Top cover Use the Scanner unit Access the print cartridges. Print cartridge carrier Install, replace, or remove a print cartridge. USB port Connect the printer to a computer using a USB cable. EXT port Connect additional devices, such as a data/fax modem, telephone, or answering machine to the printer.
Page 27: Getting The Printer Ready To Fax
Getting the printer ready to fax CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm. Do not set up this product or make any electrical or cabling connections, such as the power supply cord or telephone, during a lightning storm.
Page 28 If your telecommunications equipment uses a US-style (RJ11) telephone line, follow these steps to connect the equipment: Remove the plug from the EXT port on the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment you connect to the printer by the adapter, as shown, will not function properly.
Page 29 To connect an answering machine or other telecommunications equipment to the printer: Remove the plug from the back of the printer. Note: Once this plug is removed, any country- or region-specific equipment that you connect to the printer by the adapter, as shown, will not function properly. Connect your telecommunications equipment directly to the EXT port on the back of the printer.
Page 30: Choosing A Fax Connection
There is a plug installed in the EXT port of the printer. This plug is necessary for the proper functioning of the printer. Note: Do not remove the plug. If you remove it, other telecommunications devices in your home (such as telephones or answering machines) may not work.
Page 31: Connecting To An Answering Machine
Equipment Benefits Send faxes using the computer or the • The printer printer. • A telephone • A computer modem • Three telephone cords Connecting to an answering machine Connect an answering machine to the printer to receive both incoming voice messages and faxes. Note: Setup steps may vary depending on your country or region.
Page 32: Connecting Directly To A Telephone Wall Jack
Connect a second telephone cord from the telephone to the answering machine. Connect a third telephone cord from the answering machine to the EXT port Connecting directly to a telephone wall jack Connect the printer directly to a telephone wall jack to make copies or to send and receive faxes without using a computer.
Page 33: Connecting Directly To A Telephone Wall Jack In Germany
Connecting directly to a telephone wall jack in Germany Connect the printer directly to a telephone wall jack to send and receive faxes without using a computer. Make sure you have a telephone cord (provided with the product) and a telephone wall jack. Connect one end of the telephone cord into the LINE port Connect the other end of the telephone cord into the N slot of an active telephone wall jack.
Page 34: Connecting To A Computer With A Modem
If you would like to use the same line for recording messages on your answering machine, connect a second telephone line (not provided) between the answering machine and the other N slot of the telephone wall jack. Connecting to a computer with a modem Connect the printer to a computer with a modem to send faxes from the software application.
Page 35: Connecting To A Telephone
Remove the protective plug from the EXT port Connect a second telephone cord from the computer modem to the EXT port Connecting to a telephone Connect a telephone to the printer to use the fax line as a normal telephone line. Then set up the printer wherever your telephone is located to make copies or to send and receive faxes without using a computer.
Page 36: Setting Up To Fax While Behind A Pbx
Remove the protective plug from the EXT port Connect the other telephone cord to a telephone, and then plug it into the EXT port Setting up to fax while behind a PBX If the printer is being used in a business or office, it may be connected to a Private Branch Exchange (PBX) telephone system.
Page 37: Using A Digital Phone Service
Using a digital phone service The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter.
Page 38 Press Fax Mode Access the fax default screen and send faxes. Note: The mode is selected when the button light is on. Photo Card Access the photo default screen and print photos. Note: The mode is selected when the button light is on. Resize •...
Page 39 Press A keypad number or symbol In Copy mode or Photo Card mode: Enter the number of copies or prints you Auto Answer Pause / Redial Phone Book Start Color Start Black want to make. In Fax mode: • Enter fax numbers. •...
Page 40: Saving Settings
Saving settings In a setting menu, an * appears next to the default setting. To change the setting: Press repeatedly until the setting you want appears. Press • To save most settings. An * appears next to the saved setting. •...
Page 41: Installing Another Language Control Panel
Press Press repeatedly until Never appears. Press To change one or more temporary settings into new default settings: Press . Press repeatedly until Tools appears. Press Press repeatedly until Defaults appears. Press Press repeatedly until Set Defaults appears. Press Press repeatedly until Use Current appears.
Page 42: Installing The Printer Software
Follow the instructions on the computer screen. Using the World Wide Web Go to the Lexmark Web site at www.lexmark.com. From the home page, navigate through the menu selection, and then click Drivers & Downloads. Choose the printer and the printer driver for your operating system.
Page 43: Understanding The Printer Software
Click Method 2 Click Programs or All Programs Series. Select Productivity Studio. Details Scan • • Setting up the printer Lexmark X5400 Scan a photo or document. Save, edit, or share your photo or document.
Page 44 Click From the bottom left corner of the Welcome Screen, there are two Settings choices: Click Printer Status and Maintenance Copy E-mail Transfer Photos Photo Greeting Cards Photo Packages Poster • Check ink levels. • Order print cartridges. • Find maintenance information. •...
Page 45 Set printer fax settings for: • Dialing and Sending • Ringing and Answering • Fax Printing/Reports • Speed Dial and Group Dial numbers Method 2 Click Programs or All Programs Lexmark X5400 Series. Select Solution Center. Setting up the printer...
Page 46: Turning Printing Voice Notification On Or Off
Security Information Third-party applications, including anti-virus, security, and firewall programs may alert you about the printer software being installed. For your printer to work properly, allow the printer software to run on your computer. Lexmark X5400 Series. Setting up the printer...
Page 47: General Networking
General networking Finding your MAC address You may need the media access control (MAC) address of the print server to complete network printer configuration. The MAC address is a series of letters and numbers listed on the bottom of the external print server. Assigning an IP address An IP address is assigned during printer software installation, but only for Direct IP printing.
Page 48: Sharing A Printer In A Windows Environment
On the computer that is attached to the printer: Click Start Settings Printers or Printers and Faxes. Right-click the Lexmark X5400 Series icon. Click Sharing. Click Shared As, and give the printer a distinctive name. Click OK. Locate the printer from the remote computer.
Page 49: Configure Network Printers
Windows XP or 2000 users only Click Start Settings Printers or Printers and Faxes. Right-click the Lexmark X5400 Series icon. From the sidebar menu, select Properties. Click the Ports tab. Make sure: • The port is set to a USB port.
Page 50: Loading Paper And Original Documents
Loading paper and original documents Loading paper Make sure: • You use paper designed for inkjet printers. • If you are using photo, glossy, or heavyweight matte paper, you load it with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) •...
Page 51: Loading Envelopes
Loading envelopes You can load up to 10 envelopes at a time. Warning—Potential Damage: Do not use envelopes that have metal clasps, string ties, or metal folding bars. Load envelopes in the center of the paper support with the stamp location in the upper left corner. Make sure: •...
Page 52: Loading Greeting Cards, Index Cards, Photo Cards, And Postcards
Loading greeting cards, index cards, photo cards, and postcards You can load up to 25 greeting cards, index cards, photo cards, or postcards at a time. Load cards with the print side facing you. Make sure: • The cards are loaded in the center of the paper support. •...
Page 53: Loading Custom-Size Paper
Loading custom-size paper You can load up to 100 sheets of custom-size paper at a time. Load paper with the print side facing you. Make sure: • The paper size fits within these dimensions: Width: – 76.0–216.0 mm – 3.0–8.5 inches Length: –...
Page 54 Notes: • Use only new, unwrinkled paper that is not curled. • Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the Automatic Document Feeder (ADF). Place these items on the scanner glass. If you are using A4- or letter-size paper, pull up the Automatic Document Feeder (ADF) paper stop.
Page 55: Loading Original Documents On The Scanner Glass
Automatic Document Feeder (ADF) paper capacity Load up to 15 sheets of: • Letter-size paper • A4 paper • Legal-size paper 15 sheets of: • Custom paper • Pre-punched paper • Reinforced-edge copier paper • Preprinted forms • Letterhead paper Loading original documents on the scanner glass You can scan and then print photos, text documents, magazine articles, newspapers, and other publications.
Page 56 Place the original document or item facedown on the scanner glass in the upper left corner. Close the top cover to avoid dark edges on the scanned image. Loading paper and original documents...
Page 57: Printing
Load paper. Open a Web page using Microsoft Internet Explorer 5.5 or later. If you want to check or change your print settings: From the toolbar area, click Lexmark Adjust the print settings. Click OK. If you want to view the Web page before printing: Click Preview.
Page 58: Printing Photos Or Images From A Web Page
Open a Web page with Microsoft Internet Explorer 5.5 or later. On the Toolbar, the number of photos valid for printing appears next to Photos. If no number appears next to Photos: From the Lexmark logo drop-down menu, select Options. Select the Advanced tab. Select a lower minimum photo size.
Page 59: Printing On Both Sides Of The Paper
Printing on both sides of the paper When you select Two-sided printing, the printer prints the odd-numbered pages of the document on the front sides of the paper. Reload the document to print the even-numbered pages on the back sides of the paper. With a document open, click File Click Properties, Preferences, Options, or Setup.
Page 60: Printing The Last Page First (Reverse
Click OK. Click OK or Print. Pausing print jobs For Windows Vista, click For Windows XP, click Start Right-click the Lexmark X5400 Series icon. Select Pause. Canceling print jobs In Windows Vista, click Control Panel In Windows XP, click Start Settings Right-click the Lexmark X5400 Series icon.
Page 61: Printing Specialty Documents
• Lexmark Photo Paper—An outstanding "everyday" heavyweight inkjet photo paper designed for use with Lexmark printers, but compatible with all brands of inkjet printers. Although inexpensive, it offers excellent image quality and outstanding value. • Lexmark Premium Photo Paper—A heavier photo paper specifically designed to bond chemically with Lexmark inks for eye-catching results.
Page 62: Printing A Document As A Poster
From the Paper Size list, select a card size. Click OK. Click OK or Print. Notes: • To avoid paper jams, do not force the cards into the printer. • To prevent smudging, remove each card as it exits, and let it dry before stacking. Printing a document as a poster With a document open, click File Click Properties, Preferences, Options, or Setup.
Page 63: Printing A Booklet
If you want to rotate the poster so that it fits better on the printed pages, click Rotate 90 degrees. Click Print Now in the bottom right corner of the screen. Printing a booklet Before you change any Print Properties settings, you must select the correct paper size from the program. You can print booklets using these paper sizes: •...
Page 64: Printing On Custom-Size Paper
Printing on custom-size paper Load up to 100 sheets of custom-size paper. With a document open, click File From the Quality/Copies tab, select a Quality/Speed setting. Click the Paper Setup tab. From the Paper Size section, select Paper and then select Custom Size. Select the measurement units to use.
Page 65: Changing Printer Settings
Windows 2000, Windows XP, or Windows Vista users In Windows Vista, click Control Panel In Windows 2000 and Windows XP, click Start Right-click the Lexmark X5400 Series icon. Click Printing Preferences. Click the Save Settings menu. From the Restore section, select Factory Settings (Defaults).
Page 66: Resetting The Printer To Factory Default Settings
Resetting the printer to factory default settings You can reset your printer to the original settings without using the printer menus. Note: Resetting to factory default settings will delete all printer settings you selected, including Speed Dial and Group Dial numbers. If you want to print out those numbers before you reset the printer, see “Using the Phone Book” on page 108.
Page 67: Working With Photos
Working with photos Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Retrieving and managing photos Inserting a memory card Insert a memory card. • Insert the card with the brand name label facing up. •...
Page 68: Inserting A Flash Drive
Wait for the light located to the right of the slots on the printer to come on. The light blinks to indicate the memory card is being read or is transmitting data. Warning—Potential Damage: Do not touch cables, any network adapter, the memory card, or the printer in the area shown while actively printing, reading, or writing from the memory card.
Page 69: Understanding The Photo Card Menu
When reading of images is complete, the number of photos found appears on the display. Note: The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize. Understanding the Photo Card menu If necessary, press Photo Card, or insert a memory card or a flash drive into the printer.
Page 70 Menu item Photo Effects 1, 2 Paper Size 1, 2 Photo Size Layout Quality 1, 2 Paper Type Tools Setting will return to factory default setting when a memory card or flash drive is removed. Setting must be saved individually. For more information, see Note below table. Note: To save Paper Size, Paper Type, or Photo Size settings: Press .
Page 71: Understanding The Pictbridge Menu
Understanding the PictBridge menu The PictBridge default settings menu lets you select printer settings if you do not specify those settings from your digital camera. For more information on making camera selections, see the documentation that came with your camera. Connect a PictBridge-enabled digital camera to the printer.
Page 72: Transferring Photos
The Lexmark Productivity Studio software launches automatically on your computer. If you are using Windows Vista or Windows XP, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Productivity Studio. If you are using Windows 2000: From the desktop, double-click the Productivity Studio icon.
Page 73: Transferring Photos From A Memory Card To A Flash Drive
The Lexmark Productivity Studio software launches automatically on your computer. If you are using Windows Vista or Windows XP, a “What do you want Windows to do?” screen appears. Click Transfer Photos to your computer using the Lexmark Productivity Studio. If you are using Windows 2000: From the desktop, double-click the Productivity Studio icon.
Page 74: Changing The Lexmark Productivity Studio Preferences
Also, do not remove a memory card or flash drive while actively printing, reading, or writing from a memory card or flash drive. Changing the Lexmark Productivity Studio preferences Changing the Productivity Studio temporary files preferences From the desktop, double-click the Productivity Studio icon.
Page 75: Editing Photos
Changing the Productivity Studio library preferences From the desktop, double-click the Productivity Studio icon. From the Tools menu, click Preferences. Click Library. From here, you can choose how you want to sort photos. You can also set the minimum file size for the photo to appear in the library.
Page 76: Changing The Resolution / Size Of A Photo
Changing the Resolution / Size of a photo Resolution refers to dpi (dots per inch). From the Productivity Studio Welcome Screen, click File With an image open, click Advanced. Click Image Resolution / Size. Select Photo Size to select from a list of defined photo sizes, or click Custom Size to enter a different photo size. Note: If you selected Photo Size, you can click Rotate to rotate your photo 90 degrees clockwise.
Page 77: Enhancing A Photo
Use the slider to blur or sharpen the image. You can preview the changes to the image by comparing the Before and After preview panes at the top of the window. Click OK to accept your changes, or click Cancel to reject them. Enhancing a photo The Enhance feature lets you make subtle adjustments to the brightness, contrast, and sharpness of an image.
Page 78: Despeckling A Photo
Despeckling a photo Despeckling lets you remove specks that appear in your photo. From the Productivity Studio Welcome Screen, click File With an image open, click Enhancements. Click Despeckle. Using the slider, adjust the Despeckle setting. You can preview the changes to your image by comparing the Before and After preview panes at the top of the window.
Page 79: Removing Wavy Patterns From Scanned Photos, Magazines, Or Newspapers
Removing wavy patterns from scanned photos, magazines, or newspapers Descreening helps to remove wavy (moire) patterns from images scanned from magazines or newspapers. Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown on the scanner glass.
Page 80: Viewing / Printing Photos From The Productivity Studio
From the Paper Size in Printer drop-down list, select the paper size. To select multiple prints of a photo, or to select photo sizes other than 10 x 15 cm (4 x 6 in.), select the options you want in the table. Use the drop-down list in the last column to view and select other sizes. Note: If you want to edit your photo(s) before printing, click Edit Photo above the Print Preview pane.
Page 81: Printing All Photos From A Memory Device
From the Photo tab, select and drag a photo into the preview pane on the right side of the screen. Click the text area to be able to add text to your photo greeting card. When you have finished editing your text, click OK. If you want to create another photo greeting card using a different style and/or photo, click Add New Card, and repeat step 3 on page 80 through step 6 on page 81.
Page 82: Printing Photos By Number
Press repeatedly until Print Proof Sheet appears. Press Press to specify which category of photos you want to print. You can print a proof sheet: • For all photos on the memory card • For the 20 most recent photos, if there are 20 or more photos on the card •...
Page 83: Using A Pictbridge-Enabled Digital Camera To Control Printing Photos
Use the keypad to enter the number of the photo you want to print. Use the proof sheet to identify the number of a photo. Note: If you want to erase or change the number of the photo you entered, press not press after entering the number of the photo.
Page 84: Printing Photos From A Digital Camera Using Dpof
Notes: • Make sure the PictBridge-enabled digital camera is set to the correct USB mode. For more information, see the camera documentation. • The printer recognizes one active media device at a time. If you insert more than one media device, a message appears on the display prompting you to designate the device you want the printer to recognize.
Page 85: Printing Photos By Date Range
Printing photos by date range Load photo paper with the glossy or printable side facing you. (If you are not sure which side is the printable side, see the instructions that came with the paper.) Insert a memory card or flash drive that contains the images you want to print. Press repeatedly until Print Photos appears.
Page 86 Click the Slideshow Settings tab to adjust the amount of time between each photo in the slideshow. You can also modify the setting that lets the slideshow replay automatically (loop). Click the Share tab to save or print your slideshow. Click View Show in the lower-right corner of the window to start the slideshow.
Page 87: Copying
Copying Use the ADF for multiple-page A4, letter or legal size documents. Making a copy Load paper. Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 88: Copying A Photo Using The Computer
Press Press repeatedly until Paper Size appears. Press Press repeatedly until the size you want appears. Press Press repeatedly until Original Size appears. Press Press repeatedly until the size you want appears. Press Start Color or Start Black. Copying a photo using the computer Place the photo facedown on the scanner glass.
Page 89: Adjusting Copy Quality
Adjusting copy quality Quality specifies the resolution used for the copy job. Resolution involves a dots-per-inch (dpi) count; the higher the dpi count, the higher the resolution and copy quality. Load paper. Load an original document facedown on the scanner glass. If necessary, press Copy Mode.
Page 90: Repeating An Image On One Page
Press . Press repeatedly until Collate appears. Press Press repeatedly until the number of copies you want to print appears. Press Start Color or Start Black. Note: If you are using the scanner glass, a message appears prompting you for additional pages. Repeating an image on one page You can print the same image multiple times on one sheet of paper.
Page 91: Understanding The Copy Menu
Notes: • If you select Custom Resize, press and hold • If you select Borderless, the printer will reduce or enlarge the document or photo as necessary to print a borderless copy on the paper size you have selected. For best results with this resize setting, use photo paper and set the paper type selection to Automatic or Photo.
Page 92 From the Quality drop-down list, select a copy quality. From the Paper Size in Printer drop-down list, select the paper size. Select the print size by clicking the appropriate thumbnail in the Print Size area of the screen, or use the drop-down list.
Page 93: Scanning
Scanning Use the ADF for multiple-page A4, letter, or legal size documents. Note: If you want to customize scan settings, see “Understanding the Scan menu” on page 97. Scanning a document Make sure the printer is connected to a computer, and both the printer and the computer are on. Load an original document facedown into the ADF or on the scanner glass.
Page 94: Scanning Text For Editing
From the desktop, double-click the Productivity Studio icon. Click Scan. Select the Document option. Click Start. The scanned document is loaded into your default word processing application. You can edit your scanned document. Scanning text for editing Use the Optical Character Recognition (OCR) software feature to turn scanned images into text you can edit with a word-processing application.
Page 95: Scanning A Photo To The Library
Select the Photo or Several Photos option. Click Start. You can edit the scanned image. Scanning a photo to the Library Load a photo facedown on the scanner glass. From the desktop, double-click the Productivity Studio icon. Click View / Print Library. From the Library Add tab, click Add New Scan.
Page 96: Canceling A Scan Job
From the Welcome Screen, click Convert to PDF. Select Photo, Several Photos, or Document. Click Start to begin scanning. Click Add Another to scan additional images, or to add an image from the Library. To add or scan another image, do one of the following: •...
Page 97: Customizing Scan Settings Using The Computer
Destination To cancel MS Word • From the control panel, press • From the desktop, when a screen appears, click Cancel Scan. Notepad • From the control panel, press • From the desktop, when a screen appears, click Cancel Scan. PaintShop Pro •...
Page 98: Scanning To A Computer Over A Network
Press repeatedly until the menu item you want appears, and then press Press repeatedly until the submenu item or the setting you want appears, and then press Note: Pressing selects a setting. An * appears next to the selected setting. To go into additional submenus and settings, repeat pressing setting you want appears, and then press If needed, press...
Page 99: Saving A Scanned Image On The Computer
Saving a scanned image on the computer Load an original document facedown on the scanner glass. Close the top cover. From the desktop, double-click the Productivity Studio icon. Click Scan. Select the Photo, Several Photos, or Document option. Click Start. From the Save or Edit screen menu bar, click Save.
Page 100: Adding A File To An E-Mail Message
• Click Select area to be scanned to select the value from the drop-down list. • Click Convert images to text with OCR to convert images to text. Click OK. Adding a file to an e-mail message From the desktop, double-click the Productivity Studio icon. Under Document Management, click Work with Documents and Photos.
Page 101: Changing The Productivity Studio E-Mail Screen Preferences
From the desktop, double-click the Productivity Studio icon. Click E-mail. Select the Photo, Several Photos, or Document option. Click Start. If you are scanning a photo, select the Photo Size from the Send Quality and Speed area. Click Create E-mail to have your images attached to an e-mail message. Changing the Productivity Studio e-mail screen preferences From the desktop, double-click the Productivity Studio icon.
Page 102: Faxing
Faxing Use the ADF for: • Multiple-page A4 or letter-size documents. • Legal-size documents. Note: If you want to customize fax settings: • Using the control panel, see “Understanding the Fax menu” on page 112. • Using the computer, see “Customizing settings using the Fax Setup Utility” on page 109. CAUTION—SHOCK HAZARD: Do not use the fax feature during a lightning storm.
Page 103: Sending A Fax
Sending a fax Entering a fax number From the control panel, press Fax Mode. Enter a fax number using: The text box Speed Dial or Group Dial If you want to send a fax to a group of numbers (broadcast fax): Press Repeat step 2, using any combination of the previous methods, until a maximum of 30 fax numbers have been entered.
Page 104: Sending A Fax Using The Control Panel
Enter the cover page information, and then click Next. If there are any additional documents that you want to send with your fax, add these now, and then click Next. To send your fax: • Immediately—Select the Send now option. •...
Page 105: Sending A Broadcast Fax At A Scheduled Time
Sending a broadcast fax at a scheduled time You can send a fax to a combination of up to 30 people or groups at a time you choose. Load an original document facedown into the ADF or on the scanner glass. Note: Do not load postcards, photos, small items, transparencies, photo paper, or thin media (such as magazine clippings) into the ADF.
Page 106: Setting A Fax Manual Answer Code
Setting a fax manual answer code From the desktop, double-click the Productivity Studio icon. From the Settings area in the left pane of the Welcome screen, click Setup and manage faxes. From the “I Want To” menu, click Adjust speed dial list and other fax settings. Click the Ringing and Answering tab.
Page 107: Receiving A Fax Automatically
The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern to display Caller ID information. From the desktop, double-click the Productivity Studio icon.
Page 108: Forwarding Faxes
Forwarding faxes Use the fax-forwarding feature if you are going to be away but still want to receive your faxes. There are three fax-forwarding settings: • Off—(Default). • Forward—The printer sends the fax to the designated fax number. • Print & forward—The printer prints the fax and then sends it to the designated fax number. To set up fax forwarding: From the desktop, double-click the Productivity Studio icon.
Page 109: Using The Computer Phone Book
Use this View View Phone Book entries. Create a new Speed Dial or Group Dial entry. Remove Delete a Speed Dial or Group Dial entry. Modify Edit a Speed Dial or Group Dial entry. Print Print all Speed Dial and Group Dial entries in the Phone Book. Note: For instructions on how to add Speed Dial or Group Dial entries to the Phone Book using the computer, see “Setting up Speed Dial”...
Page 110 The following screen appears. Faxing...
Page 111 Click each tab, and change the settings as needed. Dialing and Sending Ringing and Answering Fax Printing / Reports Speed Dial Cover Page Click OK after you finish customizing the settings. Close the Fax Setup Utility. Options • Select the telephone line format you want to use. •...
Page 112: Understanding The Fax Menu
Understanding the Fax menu To access and navigate the Fax menu: From the control panel, press Fax Mode. The fax default screen appears. If you do not want to change a setting, enter the fax number and press Start Color or Start Black. If you want to change a setting, press .
Page 113: Setting Auto Answer To On
Use this Tools * Temporary setting. For information on saving temporary and other settings, see “Saving settings” on page 40. Setting Auto Answer to on From the desktop, double-click the Productivity Studio icon. From the Welcome Screen, click Fax History and Settings. From the “I Want To”...
Page 114: Setting Up A Fax Footer
Press Enter your fax number using the keypad. Note: You can enter a maximum of 64 numbers. Press to save the setting. Press twice. Press repeatedly until Tools appears. Press Press repeatedly until Device Setup appears. Press Press repeatedly until Date/Time appears. Press Enter the date using the keypad.
Page 115: Blocking Junk Faxes
Press repeatedly until Device Setup appears. Press Press repeatedly until Date/Time appears. Press Enter the date using the keypad. Press Enter the time using the keypad. Press If the hour you entered is 12 or less, press Press to save the setting. Blocking junk faxes From the desktop, double-click the Productivity Studio icon.
Page 116: Using The Fax Solutions Software
In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs or All Programs Lexmark X5400 Series. Click Fax Solutions. When the Fax Solutions Software appears, as shown, use the “I Want To” menu to: • Send a fax.
Page 117: Setting Up A Dialing Prefix
If needed, click the toolbar items to: Click To • Send a fax. • Forward a fax. • View, print, or modify a fax. • Delete a fax. • Retry to send a fax. Tools • Access and use the Phonebook. •...
Page 118: Setting The Number Of Rings Before Receiving A Fax Automatically
From the “Answering on your phone line type” area, select the setting you want from the “Distinctive ring pattern” drop-down list. Click OK to save the setting. Setting the number of rings before receiving a fax automatically From the desktop, double-click the Productivity Studio icon. From the Welcome Screen, click Fax History and Settings.
Page 119: Printing Fax Activity Reports
Notes: • You can include a calling card number as part of the fax number. • A fax number can include up to 64 numbers, commas, periods, spaces, and/or these symbols: * # + - ( ). Printing fax activity reports From the desktop, double-click the Productivity Studio icon.
Page 120: Maintaining The Printer
Maintaining the printer Replacing print cartridges Installing print cartridges Open the printer. Remove the used print cartridge or cartridges. For more information, see “Removing a used print cartridge” on page 121. If you are installing new print cartridges, remove the tape from the back and bottom of the black cartridge, and insert the cartridge in the left carrier.
Page 121: Removing A Used Print Cartridge
Close the color cartridge carrier lid. Close the printer, making sure to keep your hands out from underneath the scanner unit. The control panel display will prompt you to load paper and press Note: The printer must be closed to start a new scan, print, copy, or fax job. Removing a used print cartridge Make sure the printer is on.
Page 122: Refilling Print Cartridges
Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Lexmark does not recommend use of a refilled cartridge. Refilling a cartridge can affect print quality and may cause damage to the printer. For best results, use Lexmark supplies.
Page 123: Cleaning The Print Cartridge Nozzles
Press repeatedly until Maintenance appears. Press Press repeatedly until Align Cartridges appears Press An alignment page prints. If you aligned the cartridges to improve print quality, print your document again. If print quality has not improved, clean the print cartridge nozzles. Cleaning the print cartridge nozzles Load plain paper.
Page 124: Preserving The Print Cartridges
Using another clean section of the cloth, gently hold the cloth against the contacts for about three seconds, and then wipe in the direction shown. With another clean section of the cloth, repeat step 3 and step 4. Let the nozzles and contacts dry completely. Reinsert the print cartridges.
Page 125: Cleaning The Scanner Glass
• Keep the photo cartridge in its own storage unit when not in use. • When a photo cartridge is in use, you may store the black cartridge in the empty photo cartridge storage unit. Cleaning the scanner glass Dampen a clean, lint-free cloth with water. Gently wipe the scanner glass clean.
Page 126: Ordering Supplies
Values obtained by continuous printing. Declared yield value in accordance with ISO/IEC 24711. Licensed Return Program Cartridge Ordering paper and other supplies To order supplies or to locate a dealer near you, visit our Web site at www.lexmark.com. Notes: •...
Page 127 Lexmark Photo Paper Note: Availability may vary by country or region. For information on how to purchase Lexmark PerfectFinish Photo Paper, Lexmark Premium Photo Paper, or Lexmark Photo Paper in your country or region, go to www.lexmark.com. Maintaining the printer Paper size •...
Page 128: Troubleshooting
Troubleshooting Setup Troubleshooting Incorrect language appears on the display These are possible solutions. Try one of the following: HANGE THE LANGUAGE SELECTION DURING INITIAL SETUP After you select a language, Language appears again on the display. To change the selection: Press repeatedly until the language you want appears on the display.
Page 129: Software Does Not Install
ISCONNECT AND RECONNECT THE POWER CORD Disconnect the power cord from the wall outlet, and then from the printer. Plug the cord all the way into the power supply on the printer. Plug the cord into an electrical outlet that other electrical devices have been using. If the light is not on, press Software does not install...
Page 130: Page Does Not Print
Gently remove the power supply from the printer. Reconnect the power supply to the printer. Plug the power cord into the wall outlet. Press to turn the printer on. ISABLE ANTI VIRUS PROGRAMS Close all open software applications. Disable any anti-virus programs. Double-click the My Computer icon.
Page 131: Solving Printer Communication Problems
HECK CARTRIDGES Remove the print cartridges. Make sure the sticker and tape have been removed. Reinsert the cartridges. HECK PRINTER DEFAULT AND PAUSE SETTINGS Click: • In Windows Vista: Control Panel • In Windows XP: Start • In Windows 2000: Start Double-click the printer queue device.
Page 132: Understanding Warning Levels
D:\setup, where D is the letter of your CD-ROM drive. If the software still does not install correctly, visit our Web site at www.lexmark.com to check for the latest software. In all countries or regions except the United States, select your country or region.
Page 133: Print Troubleshooting
Use the appropriate paper for the document. If you are printing photos or other high-quality images, for best results use Lexmark Photo Paper or Lexmark PerfectFinish Photo Paper. Do not use Lexmark Premium Photo Paper. Your print cartridges are not compatible with this type of paper.
Page 134: Poor Text And Graphic Quality
Note: Transparencies may take up to 15 minutes to dry. SE A DIFFERENT BRAND OF PAPER Each paper brand accepts ink differently and prints with color variations. If you are printing photos or other high-quality images, for best results use Lexmark photo papers. • Skewed lines •...
Page 135: Poor Quality At The Edges Of The Page
HECK PAPER CONDITION Use only new, unwrinkled paper. EMOVING AND REINSTALLING THE SOFTWARE Software may not be installed correctly. Poor quality at the edges of the page These are possible solutions. Try one or more of the following: HECK MINIMUM PRINT SETTINGS Unless you are using the borderless feature, use these minimum print margin settings: •...
Page 136: Print Speed Is Slow
Print speed is slow These are possible solutions. Try one or more of the following: AXIMIZE COMPUTER PROCESSING SPEED • Close all applications not in use. • Minimize the number and size of graphics and images in the document. • Remove as many unused fonts as possible from your system.
Page 137: Photo Smudges
The ink levels displayed in the printer software are not updated during a print job; they represent the ink level at the beginning of a print job. The ink levels may seem inconsistent in the Printing Status window when you are printing a large file. Lexmark X5400 Series. Troubleshooting...
Page 138: Ink Levels Seem To Go Down Too Quickly
Ink levels seem to go down too quickly These are possible solutions. Try one or more of the following: RE YOU PRINTING PHOTOS OR DOCUMENTS WITH A LARGE NUMBER OF GRAPHICS Because photos and graphics require more ink than text documents, ink usage increases when you print photos or graphics.
Page 139: Colors On Printout Are Faded Or Differ From Colors On The Screen
S THE ORIGINAL DOCUMENT LOADED CORRECTLY ON THE SCANNER GLASS • Make sure the original document is placed in the upper left corner of the scanner glass. • Place the item you want to copy facedown on the scanner glass. Control Panel. Lexmark X5400 Series. Troubleshooting...
Page 140: Glossy Photo Paper Or Transparencies Stick Together
• Make sure the upper left corner of the front of the item lines up with the arrows in the corner of the scanner glass. Glossy photo paper or transparencies stick together O PHOTOS OR TRANSPARENCIES DRY AND STICK TOGETHER ON THE PAPER EXIT TRAY Remove the photos or transparencies from the paper exit tray as they exit the printer.
Page 141: Print Is Too Dark Or Smudged
Click the Maintenance tab. Click Align to fix blurry edges. RE THE PRINT CARTRIDGES CLEAN You may need to clean the print cartridge nozzles. PEED SETTING IS APPROPRIATE FOR THE PAPER TYPE LOADED IN Control Panel. Lexmark X5400 Series. Troubleshooting...
Page 142: Printouts Have Alternating Bands Of Light And Dark Print
You may need to clean the print cartridge nozzles. Vertical straight lines are not smooth DJUST THE UALITY PEED SETTINGS With a document or photo open, click File Click Properties, Preferences, Options, or Setup. Control Panel. Lexmark X5400 Series. Print. Print. Troubleshooting...
Page 143: White Lines Appear In Graphics Or Solid Black Areas
The printer icon says Ready. If it says Offline, right-click the icon, and then click Use Printer Online. • The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default. Control Panel. Lexmark X5400 Series. Troubleshooting...
Page 144: Checking Printer Readiness
The printer icon has a check mark indicating that the printer is set as the default printer. If it is not, right-click the icon, and then click Set as Default. Windows 2000 users only Click Start Settings Printers. Right-click the Lexmark X5400 Series icon. Make sure: • Set as Default Printer is selected. • Pause Printing is not selected.
Page 145: Settings Are Not Saved
Banner printing is not possible if certain Spool Settings are selected. Verify that you have the right settings selected. Click Start Settings Printers or Printers and Faxes. Right-click the Lexmark X5400 Series icon. Select Properties. Click the Advanced tab. At the bottom of the Advanced tab, click Print Processor.
Page 146: Ready Or Busy Printing Is Listed As The Status
If the test page did not print at all or has quality problems, attend to any error messages that appear on the screen. light is on. UALITY PEED SETTINGS Lexmark X5400 Series. Troubleshooting...
Page 147: Test Page Does Not Print
For more information on checking the printer default setting, see the related topic below. To test the solution, print a test page. Click Programs or All Programs Click Lexmark Solution Center. Click the Maintenance tab. Click Print a test page.
Page 148: Checking External Devices
Checking external devices External devices may interfere with the performance of the printer. If there is an external device connected between the computer and the printer, confirm that it supports bidirectional communication. OES THE EXTERNAL DEVICE SUPPORT BIDIRECTIONAL COMMUNICATION Disconnect the printer from the external device, and connect it directly to the computer.
Page 149: Printer Is Plugged In But Does Not Print
To verify the USB port: In Windows Vista, click Control Panel In Windows XP, click Start Settings Right-click the Lexmark X5400 Series icon. From the sidebar menu, select Properties. Click the Ports tab. Make sure: • The port is set to a USB port.
Page 150 HECK THE PRINTER STATUS Windows Vista users: Click Printers. Right-click the Lexmark X5400 Series icon. Click Sharing. Click Change Sharing Options, and confirm the Windows prompt. Select Share this printer, and then give the printer a distinctive name. Click OK.
Page 151: Printer Is Not Able To Communicate With The Computer
Make sure the new port has been selected on the Ports tab, and then click Apply. The new port is listed with the printer name. Click OK. ESTART THE HOST COMPUTER AND THE REMOTE COMPUTER Try printing again. Printer is not able to communicate with the computer The printer and computer are not able to exchange data.
Page 152: Bidirectional Communication Is Not Established
Click Install. When the Existing Printer Driver Found dialog box appears, select Update the existing driver software. Bidirectional communication is not established The printer and computer may not be able to exchange data. These are possible solutions. Try one or more of the following: HECK THE CONNECTION Check that the USB cable is connected to the computer.
Page 153: Cannot Print From Digital Camera Using Pictbridge
Cannot print from digital camera using PictBridge These are possible solutions. Try one or more of the following: NABLE RIDGE PRINTING FROM CAMERA Enable PictBridge printing on the camera by selecting the correct USB mode. For more information, see the digital camera documentation.
Page 154: Jams And Misfeeds Troubleshooting
Press . Press repeatedly until Photo Size appears. Press Press repeatedly until 4 x 6 in. or 10 x 15 cm appears. Press Press repeatedly until Paper Size appears. Press Press repeatedly until 10 x 15 cm appears. Press Press Start Color or Start Black. Jams and misfeeds troubleshooting How to clear and avoid paper jams To clear the paper path:...
Page 155: Paper Jam In The Printer
Firmly grasp the paper, and gently pull it out. Close the ADF. Press Paper jam in the printer JECT THE PAPER AUTOMATICALLY To remove the paper jam, eject the paper: Press and hold Remove the paper from the paper exit tray. Troubleshooting...
Page 156: Paper Jam In The Paper Support
EMOVE THE PAPER MANUALLY Press to turn off the printer. Firmly grasp the paper, and gently pull it out. Warning—Potential Damage: When possible, paper should be pulled out the front of the printer to protect the printer gears and rollers. Press to turn the printer back on.
Page 157: Printer Does Not Feed Paper, Envelopes, Or Specialty Media
DJUST THE PAPER GUIDES Adjust the paper guides: • When using media less than 8.5 inches wide • To rest against the edges of the paper or media, making sure it does not buckle Printer does not feed paper, envelopes, or specialty media These are possible solutions.
Page 158: Paper Continues To Jam
EVIEW BANNER PRINTING CHECKLIST • Use only the number of sheets needed for the banner. • Select the following settings to enable the printer to feed paper continuously without jamming: With a document open, click File Click Properties, Preferences, Options, or Setup. Select the Paper Setup tab.
Page 159: Nothing Happens When Memory Card Is Inserted
Nothing happens when memory card is inserted These are possible solutions. Try one or more of the following: EINSERT THE MEMORY CARD The memory card may have been inserted too slowly. Remove and then reinsert the memory card quickly. HECK MEMORY CARD PLACEMENT Make sure you have inserted the memory card in the correct slot.
Page 160: Scanner Unit Does Not Close
Scanner unit does not close Lift the scanner unit. Remove any obstruction keeping the scanner unit open. Lower the scanner unit. Poor copy quality • Blank pages • Checkerboard pattern • Distorted graphics or pictures • Missing characters • Faded print •...
Page 161: Partial Document Or Photo Copies
RE YOU SCANNING FROM PHOTO OR GLOSSY PAPER If you are copying or scanning from photo or glossy paper, a magazine, or a newspaper, see “Removing wavy patterns from scanned photos, magazines, or newspapers” on page 79. HECK DOCUMENT PLACEMENT Make sure the document or photo is loaded facedown on the scanner glass in the upper left corner.
Page 162: Scan Was Not Successful
Click Printer. • Make sure no check mark appears next to Pause Printing. • If a check mark does appear next to Set As Default Printer, you must select the print queue device for each file you want to print. EMOVING AND REINSTALLING THE SOFTWARE For more information, see “Removing and reinstalling the software”...
Page 163: Poor Scanned Image Quality
Poor scanned image quality These are possible solutions. Try one or more of the following: HECK MESSAGES If an error message is displayed, see “Error messages on the printer display” on page 171. LEAN THE SCANNER GLASS If the scanner glass is dirty, gently wipe it with a clean, lint-free cloth dampened with water. DJUST THE QUALITY OF THE SCAN Load an original document facedown on the scanner glass.
Page 164: Cannot Scan To A Computer Over A Network
HECK PAPER SIZE Make sure the paper size being used matches the size you selected. HECK RIGINAL IZE SETTING Make sure the Original Size setting is Auto Detect or the size of the original document you are scanning. Cannot scan to a computer over a network See “Scanning to a computer over a network”...
Page 165 EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device. Certain devices can be connected to the printer so that digital telephone services can be used. • If you are using an ISDN telephone service, connect the printer to an analog telephone port (an R-interface port) on an ISDN terminal adapter.
Page 166: Can Send But Not Receive Faxes
Press repeatedly until Tools appears. Press Press repeatedly until Device Setup appears. Press Press repeatedly until Country Code appears. Press Press repeatedly until the country or region where you are operating the printer appears. Press to save the setting. S YOUR PRINTER MEMORY FULL Change the setting to Scan after Dial.
Page 167: Can Receive But Not Send Faxes
HECK WHETHER ORWARDING IS SELECTED From the control panel, press Fax Mode. Press . Press repeatedly until Fax Setup appears. Press Press repeatedly until Ringing and Answering appears. Press Press repeatedly until Fax Forward appears. Press Press repeatedly to view the current Fax Forwarding setting. To turn off Fax Forwarding, press Press to save the setting.
Page 168: Printer Receives A Blank Fax
Be sure that printer is • See “Sending a fax while listening to a call (On Hook Dial)” on page 104. detecting a dial tone • Check the Dial Method setting. Listen for a dial tone. If you hear a dial tone but the printer hangs up without dialing, this means it did not recognize the dial tone.
Page 169: Caller Id Information Is Not Displayed
• Increase the fax scan resolution. HECK INK Check the ink levels, and install a new print cartridge if necessary. Caller ID information is not displayed ALLER PATTERN MAY NOT BE SET CORRECTLY The printer supports two distinct Caller ID patterns: Pattern 1 (FSK) and Pattern 2 (DTMF). Depending on the country or region you live in and the telecommunications company you subscribe to, you may need to switch the pattern for the printer to display Caller ID information.
Page 170: Phone Line Busy
Press repeatedly until Dialing and Sending appears. Press Press repeatedly until Max Send Speed appears. Press Press repeatedly until a lower speed appears. Press Notes: • The lower the transmission speed, the longer it will take your fax to send. •...
Page 171: Phone Line Error
CHEDULE TO RESEND FAX AT A LATER TIME See “Sending a broadcast fax at a scheduled time” on page 105. Phone Line Error These are possible causes and solutions. Try one or more of the following: EVIEW DIGITAL PHONE SERVICE CHECKLIST The fax modem is an analog device.
Page 172: Alignment Error
Alignment Error These are possible solutions. Try one or more of the following: EMOVE TAPE FROM PRINT CARTRIDGE Remove the print cartridge. Make sure the sticker and tape have been removed. Reinsert the cartridge. Press to align the cartridge. For more information, see “Aligning print cartridges” on page 122. SE NEW PAPER Load only plain, unmarked paper for aligning the cartridge.
Page 173: Black Ink Low / Color Ink Low / Photo Ink Low
If the error: • Reappears, replace the black (or photo) print cartridge with a new one. • Does not reappear, reinsert the color print cartridge. If the error reappears, replace the color print cartridge with a new one. Black Ink Low / Color Ink Low / Photo Ink Low Check the indicated ink level or levels, and install a new print cartridge or cartridges if necessary.
Page 174: Left Cartridge Error / Right Cartridge Error
Left Cartridge Error / Right Cartridge Error This message may also appear as Error 1205 (Left Cartridge) or Error 1206 (Right Cartridge). Remove the indicated print cartridge. Disconnect the power cord from the electrical outlet. Reconnect the power cord to the electrical outlet. If the button is not lit, press Reinsert the print cartridge.
Page 175: No Images Have Been Selected
ELECT THE FTER IAL SETTING From the desktop, double-click the Productivity Studio icon. From the left pane of the Welcome screen, click Setup and manage faxes. Click Adjust speed dial list and other fax settings. Click the Dialing and Sending tab. From the “Sending options”...
Page 176: Only One Photo Enhancement May Be Chosen At A Time
Only one photo enhancement may be chosen at a time You have selected more than one option on step 2 of the photo proof sheet you printed and scanned. Make sure you completely fill in only one circle for each option. Press to continue.
Page 177: Error Messages On The Computer Screen
Error messages on the computer screen Your printer may not support: • Memory Cards • PictBridge-enabled digital camera • Photo Card mode Clearing error messages Correct the error condition explained in the error message. Click Help on the error message dialog box for specific instructions.
Page 178: General Printing Problem
If the printer still does not print: Do one of the following: • In Windows Vista, click • In Windows XP and earlier, click Start. Click Programs or All Programs Click Solution Center, and then click the Contact Information tab. Lexmark X5400 Series. Troubleshooting...
Page 179: Unsupported File Types Found On Memory Card
Note: To avoid paper jams, do not force paper into the printer. Multiple All-In-Ones found Multiple Lexmark printers, attached either locally or over a network, have been detected on your computer. You can choose which printer you want to use: Select the printer from the list.
Page 180: Black And Color Cartridge Replacement Required
Black and Color Cartridge replacement required New print cartridges need to be installed. The print job has been canceled. Note: A variable amount of ink remains in the cartridges. Follow these steps to replace the cartridges in your printer: Replace the used cartridges with new cartridges. Print your document again.
Page 181: Notices
The following paragraph does not apply to any country where such provisions are inconsistent with local law: LEXMARK INTERNATIONAL, INC., PROVIDES THIS PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
Page 182 Note: To assure compliance with FCC regulations on electromagnetic interference for a Class B computing device, use a properly shielded and grounded cable such as Lexmark part number 1021294 for USB attach. Use of a substitute cable not properly shielded and grounded may result in a violation of FCC regulations.
Page 183: Industry Canada Compliance Statement
The following measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296. Note: Some modes may not apply to your product. 1-meter average sound pressure, dBA Printing Scanning Copying Ready inaudible Values are subject to change. See www.lexmark.com for current values. Notices...
Page 184: Temperature Information
The WEEE logo signifies specific recycling programs and procedures for electronic products in countries of the European Union. We encourage the recycling of our products. If you have further questions about recycling options, visit the Lexmark Web site at www.lexmark.com for your local sales office phone number. Product disposal Do not dispose of the printer or supplies in the same manner as normal household waste.
Page 185: Notice To Users Of The Canadian Telephone Network
If you experience trouble with this equipment, for repair or warranty information, contact Lexmark International, Inc. at www.lexmark.com or your Lexmark representative. If the equipment is causing harm to the telephone network, the telephone company may request that you disconnect the equipment until the problem is resolved.
Page 186: Notice To Users Of The New Zealand Telephone Network
Avis réservé aux utilisateurs du réseau téléphonique du Canada Ce produit est conforme aux spécifications techniques d’Industrie Canada. Le numéro REN (ringer equivalence number : numéro d’équivalence de sonnerie) fournit une indication du nombre maximum de terminaux pouvant être connectés à l’interface téléphonique. En bout de ligne, le nombre d’appareils qui peuvent être connectés n’est pas directement limité, mais la somme des REN de ces appareils ne doit pas dépasser cinq.
Page 187: Power Consumption
Using this product in Switzerland This product requires a Swiss billing tone filter (Lexmark part number 14B5109) to be installed on any line which receives metering pulses in Switzerland. The Lexmark filter must be used, as metering pulses are present on all analog telephone lines in Switzerland.
Page 188: Power Saver
—Is manufactured from new parts, or new and serviceable used parts, which perform like new parts —Is, during normal use, free from defects in material and workmanship If this product does not function as warranted during the warranty period, contact a Remarketer or Lexmark for repair or replacement (at Lexmark's option).
Page 189: Extent Of Limited Warranty
To obtain warranty service you may be required to present proof of original purchase. You may be required to deliver your product to the Remarketer or Lexmark, or ship it prepaid and suitably packaged to a Lexmark designated location. You are responsible for loss of, or damage to, a product in transit to the Remarketer or the designated location.
Page 190: Limitation Of Liability
LIABLE FOR ANY LOST PROFITS, LOST SAVINGS, INCIDENTAL DAMAGE, OR OTHER ECONOMIC OR CONSEQUENTIAL DAMAGES. This is true even if you advise Lexmark or a Remarketer of the possibility of such damages. Lexmark is not liable for any claim by you based on a third party claim.
Page 191 Lexmark that cannot be excluded or modified. If any such provisions apply, then to the extent Lexmark is able, Lexmark hereby limits its liability for breach of those provisions to one of the following: replacement of the Software Program or reimbursement of the price paid for the Software Program.
Page 192 Lexmark's limited warranty, or for any other claim whatsoever related to the subject matter of this Agreement, Lexmark's and its suppliers’ liability for all types of damages, regardless of the form of action or basis (including contract, breach, estoppel, negligence, misrepresentation, or tort), shall be limited to the greater of $5,000 or the money paid to Lexmark or its Authorized remarketers for the license hereunder for the Software Program that caused the damages or that is the subject matter of, or is directly related to, the cause of action.
Page 193 License Agreement, any other written agreement signed by you and Lexmark relating to your Use of the Software Program). To the extent any Lexmark policies or programs for support services conflict with the terms of this License Agreement, the terms of this License Agreement shall control.
Page 194: Index
122 cleaning 123 installing 120 ordering 126 preserving 124 removing 121 using genuine Lexmark 122 wiping 123 printing photos from 79 transferring all photos and documents using the computer 72 transferring selected photos and documents using the...
Page 195 changing gamma value of a photo or image 77 changing library preferences 75 Changing photo resolution/size 76 changing scan settings 99 changing searched folders preferences 74 changing temporary files preferences 74 changing transfer settings 75 characters on printout are missing or unexpected 138 checking external devices 148 checking printer readiness 144...
Page 196 black ink low 173 cartridge error 172 cartridge missing 177 clear carrier jam 173 clearing 177 color and black cartridge replacement required 180 color cartridge replacement required 179 color ink low 173 communication not available 177 could not detect a proof sheet 175 error 1104 173 error 1205 174...
Page 197 51 language changing 128 last page first 60 left cartridge error 174 left cartridge incorrect 174 left cartridge missing 174 Lexmark Productivity Studio creating and viewing slideshow 85 Library scanning a photo to 95 library preferences changing 75...
Page 198 network scanning 98 newspapers, loading on the scanner glass 55 no images selected error 175 no photo/paper size error 175 no proof sheet information error 175 no valid photo image files detected 175 noise emission levels 183 nothing happens when memory card is inserted 159 notices 182, 183, 184, 185, 186, 187, 188...
Page 199 122 cleaning 123 installing 120 ordering 126 preserving 124 refilling 122 removing 121 using genuine Lexmark 122 wiping 123 print is dark or smudged 141 print jobs canceling 60 print quality, improving 133 print settings saving and deleting 65...
Page 200 ready or busy printing is listed as status 146 received fax has poor print quality 168 receiving a fax automatically 107 fax forwarding 108 manually 105 using an answering machine 107 with manual answer code 105 recycling WEEE statement 184 reducing an image 90 red-eye automatic reduction 76...
Page 201 transferring photos from CD using the computer 72, 73 from flash drive using the computer 72, 73 from memory card to flash drive 73 transferring photos from memory device using control panel 72 transparencies loading 52 printing 64 transparencies or photos contain white lines 142 troubleshooting blank or incorrect page...
Page 202 printer does not feed paper, envelopes, or specialty media 157 troubleshooting, memory card memory card cannot be inserted 158 nothing happens when memory card is inserted 159 troubleshooting, print improving print quality 133 ink levels seem incorrect 137 ink levels seem to go down quickly 138 partial 4x6in.

This manual is also suitable for:

X5495 5470 - x color inkjet 5495 - x color inkjet X5435 X5490 X5495 - clr inkjet p/s/c/f adf usb 4800x1200 3.5ppm ... Show all

Lexmark X5470 User Manual

Introduction

Safety Information

Setting up the Printer

General Networking

Loading Paper and Original Documents

Printing

Working with Photos

Copying

Scanning

Faxing

Maintaining the Printer

Troubleshooting

Quick Links

Troubleshooting

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Summary of Contents for Lexmark X5470