Table of Contents
Advertisement
Troubleshooting
Scanner unit does not close
Make sure there are no obstructions:
1
Lift the scanner unit.
2
Remove any obstruction keeping the scanner unit open.
3
Lower the scanner unit.
Poor copy quality
These are some examples of poor copy quality:
•
Blank pages
•
Checkerboard pattern
•
Distorted graphics or pictures
•
Missing characters
•
Faded print
•
Dark print
•
Skewed lines
•
Smudges
•
Streaks
•
Unexpected characters
•
White lines in print
Try one or more of the following:
C
LEAR ANY ERROR MESSAGES
Check the display and clear any error messages.
R
EPLACE THE TONER OR PRINT CARTRIDGE
When the print remains faded, replace the toner or print cartridge.
C
LEAN THE SCANNER GLASS
The scanner glass may be dirty. Clean the scanner glass with a clean, lint‑free cloth dampened with water.
For more information, see
A
DJUST THE TONER DARKNESS OF THE COPY
Adjust the toner darkness from the Copy menus.
M
AKE SURE THE QUALITY OF THE ORIGINAL DOCUMENT IS SATISFACTORY
Check the quality of the original document.
"Cleaning the scanner glass" on page
197.
247
Advertisement
Table of Contents
