Questions For Error Messages; Close *** Cover" Is Displayed; Misfeed In ***" Is Displayed; Install New *** Toner Cartridge" Is Displayed - Toshiba E-STUDIO 2020AC Frequently Asked Questions Manual

Questions for Error Messages

0.
 "Close *** cover" is displayed.
The cover indicated by *** is open. Check the cover on the touch panel and close it.
 "Misfeed in ***" is displayed.
Paper misfeed has occurred inside the equipment. Remove the misfed paper following the guidance displayed on the
touch panel.
 "Install new *** toner cartridge" is displayed.
No toner is left. (For color models, "***" indicates the applicable color.) (The colors are shown abbreviated when two
or more toners are running out: Y: yellow, M: magenta, C: cyan, K: black)
Check the color indication on the touch panel and replace the toner cartridge. (For color models, e-STUDIO5528A and
e-STUDIO6528A, about another 50 sheets can be printed after this message appears. The number varies depending on
the conditions of printing.)
 "*** toner not recognized Check the toner cartridge" is displayed.
This may occur due to the following causes. Check them and take the appropriate actions. (For color models, "***"
indicates the applicable color.)
The toner cartridge indicated by *** is not
installed at all or improperly so.
The terminal of the toner cartridge is stained.
The recommended toner cartridge is not being
used.
 "Check paper size setting on control panel for drawer N. Check the direction or size of
the paper." is displayed.
Paper misfeed has occurred because of the mismatch between the paper size placed in drawer N and the size
registered for the drawer N in the equipment. Just removing the misfed paper does not prevent another paper from
being misfed. Take the appropriate actions by following the reference below:
Troubleshooting - TROUBLESHOOTING FOR THE HARDWARE - Clearing a Paper Misfeed - Clearing paper
misfeeds caused by a wrong paper size setting
 "Wait (performing self-check)" is displayed.
The equipment is undergoing maintenance to keep its imaging quality. Wait until the adjustment is completed and
the message disappears.
 "Adjusting. Wait until printing resumed." is displayed.
The equipment is going through an adjustment which is necessary to maintain the temperature and image quality.
This message may continue being displayed for approx. 2 minutes. Wait until the adjustment is completed and the
message disappears.
 "Time for cleaning. Open the front cover and follow the guidance." is displayed.
The main charger, LED print head or slit glass needs cleaning. Clean the main charger, LED print head and slit glass
following the guidance displayed on the touch panel.
Troubleshooting - TROUBLESHOOTING FOR THE HARDWARE - Cleaning the Inside of the Equipment
58 Questions for Error Messages
Install the toner cartridge correctly. For details, see the
reference below:
Troubleshooting - TROUBLESHOOTING FOR THE HARDWARE -
Replacing a Toner Cartridge
Clean the terminal with a soft cloth.
Use the recommended toner cartridge.