Error Messages - Toshiba E-STUDIO477S Advanced Manual

SETTING ITEMS (ADMIN)
4
Specify the following items as required and
press [Next].
When you selected other than [EAP-TLS]:
1
2
When you selected [EAP-TLS]:
3
4
Item name
EAP USER NAME Press this button to enter the EAP
PASSWORD
5
RETYPE
PASSWORD
Use Username
from Common
Name in the User
Certificate
6
Memo
• When you press [EAP USER NAME], [PASSWORD],
7 or [RETYPE PASSWORD], the on-screen keyboard is
displayed.
For details of the on-screen keyboard, see the
following page:
P.227 "On-screen keyboard"
Description
user name.
Press this button to enter the
authentication password.
Press this button to enter the
authentication password again.
To set the common name in the
user certificate installed in this
equipment as EAP user name,
press [ENABLE].
Note
• If you set this item to [ENABLE],
you will not be able to enter
[EAP USER NAME].
5
Confirm the settings and press [APPLY
NOW].
"NETWORK INITIALIZING" is displayed at the lower left
of the screen and this equipment starts initializing the
network interface card to apply the changes. This
message disappears when the setting is complete.

Error messages

The following error messages may be displayed on the touch
panel.
Message
[802.1X] Auth Server/Switch
couldn't be contacted
[802.1X] Authentication failed
Certificate verification Failure
- 214 -
Cause
• The RADIUS server
service is stopped.
• Configuration for the
RADIUS server is not
correct.
• The IEEE 802.1X switch
has problem.
• The username or
password that the user
entered is not correct.
• The certificates uploaded
are wrong.
• A CA certificate is not
installed in the
equipment.
• The installed CA
certificate is not valid.
• The server certificate is
invalid.