File *.Drv On Client Dvd Could Not Be Found" Is Displayed - Toshiba E-STUDIO 2020AC Frequently Asked Questions Manual

Questions for Client Software
0.
 "Devices are not discovered in your network." is displayed while installing the printer
driver.
Click [Retry] to search the equipment over the network again.
Confirm that the SNMP settings specified in the [SNMP Settings] dialog box are correct.
Click [Continue] to select a temporary local port and then configure the Raw TCP/LPR port. After the printer driver has
been installed, configure the Raw TCP/LPR port.
 Printer drivers or other client software cannot be installed.
Perform the following items and then reattempt the installation.
 Uninstall any existing printer drivers.
 Quit resident software such as antivirus software.
 Log into Windows using an account that allows installation, such as that for administrators.
 How to register data in a CSV file to the address book
Use AddressBook Viewer or TopAccess to register them.
 Printing cannot be carried out from the computer.
Check the following items.
 The MAIN POWER lamp of the equipment is lit.
 The power plug is securely inserted into the outlet.
 The network cable is securely connected to the LAN port of the equipment.
 A sufficient amount of toner and paper is remaining.
 The set number of pages does not exceed the maximum allowed for the specific department or user.
If the problem still occurs, ask your administrator.
 "Setup needs to copy Windows NT files" is displayed.
The wrong port type has been selected from the Printer Ports dialog. Select the local port by following the procedure
below.
1. Click [Cancel] until the Add Printer Wizard terminates.
2. Select [Add Printer] from the [File] menu in the Printers folder to start the Add Printer Wizard. Then perform the
installation again.
3. When the screen for selecting a port is displayed, select [Local port] to add a printer.
 "Client software DVD now required" is displayed
A printer to be added has been selected from the Add Printer list. Add the printer by following the procedure below.
1. Cancel the Add Printer Wizard.
2. Select [Add Printer] from the [File] menu in the Printers folder to start the Add Printer Wizard. Then perform the
installation again.
3. When the screen for selecting a printer is displayed, select [Have Disk].
4. Select [Use Existing Driver] to add another copy of an existing driver or browse to the subdirectory that contains
the appropriate *.inf file.
 "File *.DRV on client DVD could not be found" is displayed.
A printer to be added has been selected from the Add Printer list. Add the printer by following the procedure below.
1. Cancel the Add Printer Wizard.
2. Select [Add Printer] from the [File] menu in the Printers folder to start the Add Printer Wizard. Then perform the
installation again.
3. When the screen for selecting a printer is displayed, select [Have Disk].
4. Browse to the subdirectory that contains the appropriate *.inf file.
44 Questions for Client Software