Toshiba E-STUDIO 2020AC Frequently Asked Questions Manual page 67

10.QUESTIONS FOR ERROR CODES
Error code
4212 e-Filing storing limitation error
4213 File storing limitation error
4214 Fax/iFax transmission failure
4221 Private-print-only error
4222 Hold-print-only error
4223 Private-print-only/Hold-print-only
error
4243 No license error
4244 Function disabled error
4245 OCR function is not enabled
4311 No authority to execute a job
4312 Not authorized to store a file
4313 Not authorized to store in e-Filing
4314 Not authorized to send a Fax/iFax
4321 Not authorized to perform printing in
the specified setting
4411 Image data generation failure
4412 Double-sign encoding error
Description Corrective action
When any of the settings below is configured in the
[Printing Preferences] dialog box in the printer driver,
printing with the data being stored in an internal storage
device such as Print and e-Filing or printing and then
storing the data in an internal storage device such as Print
to e-Filing cannot be performed.
Use normal printing such as Hold Print or Multi Station
Print.
 [Store to e-Filing] is selected in the [Print Job] box. Then
the [Print] check box is selected in the [Storing to e-
Filing] dialog box displayed by clicking [...] next to the
[Print Job] box.
 [Multiple Job Type] is selected in the [Print Job] box.
Then the [Storing to e-Filing] check box is selected in the
[Multiple Job Type] dialog box displayed by clicking [...]
next to the [Print Job] box.
The file storing function is set to "disabled". Check the
setting of the equipment.
The Fax/iFax transmission or N/W-Fax/iFax function is set
to "disabled". Check the setting of the equipment.
The setting has been set so that printing other than Private
printing is not available. Perform Private printing.
Email direct printing cannot be performed since Private
printing is not selectable for it.
Email direct printing cannot be performed since Hold
printing is not selectable for it.
Email direct printing cannot be performed since Private
printing and Hold printing are not selectable for it.
Install the license for Multi Station Print.
Enable the Multi Station Print function with TopAccess.
Install the OCR license.
For details, ask your administrator.
For details, ask your administrator.
For details, ask your administrator.
For details, ask your administrator.
For details, ask your administrator.
Reattempt printing or use another printer driver (PS3,
Universal). In case of Direct printing, check that the file to
be printed is not broken (e.g.: The file can be opened on a
client computer) or check that the file format is supported.
This has occurred because the PDF file is encrypted in
unsupported script. Printing the file in this function is
impossible.
Questions for Error Codes 67