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7 TROUBLESHOOTING AND SPECIFICATIONS
Troubleshooting
Error codes
Below is a list of error codes that you might see in the lists or reports.
Error Code
0012
Original misfeed
0013
Door open
0020
Power interruption
0030
Reset
0033
Polling Error
0042
Memory full
0050
Line busy
0053
Security mismatch in relay or mail
box transmission
00B0 - 00E8
Communication Error
If you see an error code not listed here, retry the communication. If this error still occurs, contact your service
technician or service representative.
Error messages
Below is a list of error messages that might appear on the touch panel. When any message in the list appears on the touch
panel, press [FUNCTION CLEAR] on the control panel to clear it, and then take action suggested in the "Remedy" column.
Message
Memory overflow
Communication error
Job reservation full
Job memory full
Sorry not possible
Not allowed now
Too Many Tel # Digits
Never attempt to repair, disassemble or modify the equipment by yourself.
You could cause a fire or get an electric shock. Always contact your service representative for maintenance or repair of the
internal parts of the equipment.
For error messages not listed above and their solutions, refer to the Troubleshooting Guide.
110
Troubleshooting
Description
Clear the misfed original.
Firmly close the open door.
Check the power interruption report.
Transmission is cancelled.
(The transmission is terminated by the misfed printing paper during the
direct transmission.)
Check polling options setup (Security code, etc.), and check if the polling
document exists.
Make sure that there is sufficient memory before making the call again.
Retry communications.
Confirm the remote party's security code, system password, and your
setup.
Retry communications.
Cause
Memory overflowed when scanning documents to
the memory.
Communication error occurred during direct TX.
The number of reserved jobs exceeded the
maximum.
The total number of destinations for reserved jobs
exceeded the maximum.
On-hook or direct TX was attempted during
communications.
Further polling transmission reservation was
attempted even though polling transmission was
already reserved.
128 digits or more were registered for a chain dial
communication.
Remedy
Remedy
Either wait for memory to be cleared, or check
the jobs and delete reserved jobs to clear
memory.
Retry communications.
Either wait for job reservations to be completed,
or check the jobs and delete reserved jobs.
Either wait for job reservations to be completed,
or check the jobs and delete reserved jobs.
Wait for communications to end and retry
communications.
Either wait for polling transmission jobs to be
completed, or check the jobs and delete reserved
jobs.
Confirm the number of digits dialed and register
the numbers again.
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