Toshiba E-STUDIO 2020AC Frequently Asked Questions Manual page 70

10.QUESTIONS FOR ERROR CODES
Error code
1C14 Invalid parameter
1C15 Exceeding file capacity
1C30-1C33 Storage device access error
1C40 Image conversion abnormality
1C60 Failed to process your job. Insufficient
Storage space.
1C61 Address Book reading failure
1C63 Terminal IP address unset
1C64 Terminal mail address unset
1C65 SMTP address unset
1C66 Server time-out error
1C69 SMTP server connection error
1C6B Terminal mail address error
1C6C Destination mail address error
1C6D System error
1C70 SMTP client off
1C71 SMTP authentication error
1C72 POP Before SMTP error
1CC0 Job canceled
1CC1 Power failure
3A10 MIME format error
70 Questions for Error Codes
Description Corrective action
If a template is being used, create it again. If the error still
persists, turn the power OFF and then back ON. Then
reattempt the operation.
Ask your administrator to change the "Fragment Page
Size" setting or reduce the number of pages. Then
reattempt the operation.
Complete any running jobs first before the job in error is
reattempted. If the error still persists, turn the power OFF
and then back ON. Then reattempt the operation.
Turn the power OFF and then back ON and reattempt the
job in error. If the error still persists, contact your service
representative.
Reduce the number of pages of the job in error and
reattempt the operation. In addition, check whether the
server or local storage device has sufficient space in its
storage capacity.
Turn the power OFF and then back ON and reattempt the
job in error. Reset the data in the Address Book and
reattempt the operation. If the error still persists, contact
your service representative.
Specify the IP address of the terminal.
Specify the e-mail address of the terminal.
Specify the SMTP server address.
Check whether the SMTP server is operating properly.
Set the login name and password of the SMTP and confirm
that the SMTP server is operating properly. In addition,
confirm that From Address of [E-mail] is set correctly.
Ask your administrator to check that the SMTP
Authentication method is correct or invalid characters are
not used in the Terminal mail address.
Check that invalid characters are not used in the
Destination Email address. Specify the appropriate e-mail
address and reattempt the operation.
Turn the power OFF and then back ON and reattempt the
job in error. If the error still persists, contact your service
representative.
Enable the SMTP Client setting.
Confirm that the Authentication method, login name and
password are correct. In addition, if SSL/TLS is enabled,
make sure that the SSL/TLS setting and port number are
correctly set.
Confirm that the POP Before SMTP settings are correct.
Moreover, confirm that the POP3 settings are proper.
The job has been canceled by a user.
Check whether the power cable is connected properly and
is inserted securely. Check whether the power voltage is
stable.
Ask the sender to resend the e-mail in the MIME1.0 format.