Intermec CN2B User Manual
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Intermec CN2B User Manual

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  • Page 1 User’s Guide Intermec Gateway...
  • Page 2 Intermec. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2003-2007 by Intermec Technologies Corporation. All rights reserved.
  • Page 3 Updated to support dual-session TE 2000 on Trakker Antares terminals over the UDP Plus network. Added the restriction that UDP Plus device logical names may be a maximum of 14 characters. Added information for newer computer products such as the CN2B, CN3, and CV30.
  • Page 4 Intermec Gateway User’s Guide...

  • Page 5: Table Of Contents

    Who Should Read This Document? ... xi Getting Help... xi Related Documents ... xiii Using the Intermec Gateway in a Telnet Environment The Intermec Gateway in a Telnet Environment ...2 Determining the Maximum Number of Sessions Supported...3 Defining the Telnet Host ...3 Installing the Intermec Gateway Licenses ...4...
  • Page 6 Contents Using the Intermec Gateway in a Native Environment The Intermec Gateway in a Native Environment...24 Determining the Maximum Number of Sessions Supported...25 About the Native Async Serial Host ...25 About the Native Sockets Interface...26 Defining the Native Host ...27 Installing the Intermec Gateway Licenses ...28...
  • Page 7 Saving Your Configuration During a Software Upgrade...68 Using the Intermec Gateway in a TCP/IP Client/Server Environment ...69 The Intermec Gateway in a TCP/IP Client/Server Environment ...70 Determining the Maximum Number of Sessions Supported...71 Defining the TCPComm Host Application ...71 Installing the Intermec Gateway Licenses ...71 Opening the Intermec Gateway Home Page...72...
  • Page 8 Sending Data From the Device ...86 Saving Your Configuration During a Software Upgrade ...86 Using Multiple Gateways for Maximum Up-Time Understanding Auto Fallback and the Intermec Gateway ...88 Using Auto Fallback in TE 2000 Terminal Emulation ...89 Configuring the Intermec Gateways ...89 Configuring the TE Client ...89...

  • Page 9: Before You Begin

    Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support. The Intermec Global Sales & Service page appears.

  • Page 10: Telephone Support

    Before You Begin Visit the Intermec technical knowledge base (Knowledge Central) at intermec.custhelp.com to review technical information or to request technical support for your Intermec product. Telephone Support These services are available from Intermec Technologies Corporation. Available Services Service Order...

  • Page 11: Who Should Read This Document

    Getting Help If you need help configuring, managing, or troubleshooting the Intermec Gateway, you can use this user’s guide and the online help from the Intermec Gateway home page. User’s Guide This user’s guide provides some introductory information about the Intermec Gateway and explains how to configure it for your network.
  • Page 12 Before You Begin Procedural Help Example: Here is the welcome page for the Intermec Gateway Help. The Contents and Index tabs are displayed on this page. You can: • choose the Contents tab to display the “books” that are available. Click the books to display pages that contain procedures for configuring and managing the Intermec Gateway.

  • Page 13: Context-Sensitive Help

    Intermec Gateway in a data collection system. The Intermec web site at www.intermec.com contains our documents that you can download in PDF format. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Intermec Gateway User’s Guide...
  • Page 14 Before You Begin Intermec Gateway User’s Guide...

  • Page 15: Using The Intermec Gateway In A Telnet Environment

    Use this chapter to get your Intermec Gateway ready to work in a Telnet environment. This chapter contains the following topics: • The Intermec Gateway in a Telnet environment • Defining the Telnet host • Defining the downline network • Configuring the Intermec Gateway to automatically start •...

  • Page 16: The Intermec Gateway In A Telnet Environment

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment The Intermec Gateway in a Telnet Environment The Intermec Gateway lets UDP Plus or WTP data collection devices that are running Telnet terminal emulation (TE) clients (VTXXX/ANSI, TN5250, or TN3270) send information to and receive data from the Ethernet network.

  • Page 17: Determining The Maximum Number Of Sessions Supported

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment The Intermec Gateway supports most Intermec Telnet clients, Norand terminal emulation clients (in Telnet mode), and the TE 2000™ terminal emulation application clients (in Telnet mode). These devices can connect to IP hosts that support Telnet applications and are connected to the Ethernet network.

  • Page 18: Installing The Intermec Gateway Licenses

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment Installing the Intermec Gateway Licenses Before you can use your Intermec Gateway in a Telnet environment, you need to purchase and install an Intermec Gateway license for each session that will connect through the Intermec Gateway.
  • Page 19 Chapter 1 — Using the Intermec Gateway in a Telnet Environment 3 Press Enter. If a security screen appears, enter administrator the Password field, and click OK. You must type in lowercase. The Intermec Application Server home page appears. 4 From the list of installed gateway applications, select Intermec Gateway.

  • Page 20: Defining An Ip Host And Telnet Port

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment From the Intermec Gateway home page, you can configure and manage your Gateway. A navigation menu runs across the top of all Gateway web pages. The menu links are described in the following table.
  • Page 21 Chapter 1 — Using the Intermec Gateway in a Telnet Environment 2 In the configuration menu tree, expand the Upline Network submenu. 3 Click IP Hosts to configure the parameters for the IP hosts and their ports. The IP Hosts page appears.

  • Page 22: Defining The Downline Network

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment 8 Select the Host Name from the list, complete the fields for port name and number, click the Telnet option, and click Add Port. Note: Most Telnet servers use port number 23.

  • Page 23: Configuring Udp Plus

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment Configuring UDP Plus As described in “Determining the Maximum Number of Sessions Supported” on page 3, the Intermec Gateway supports up to 300 simultaneous UDP Plus connections. You can configure more than 300 devices, but only the first 300 attempting to connect may be allowed to connect.
  • Page 24 Chapter 1 — Using the Intermec Gateway in a Telnet Environment 5 If you want to configure Trakker Antares terminals for dual- session TE 2000, check the Enable Dual Sessions check box. 6 Click Prompt after Default Telnet Host Link for Session 1 or Single Session.
  • Page 25 Chapter 1 — Using the Intermec Gateway in a Telnet Environment 9 Expand the UDP Plus submenu, and click Devices. The UDP Plus Device List page appears. Additional Columns: When dual sessions is enabled, this page includes columns for both Session 1 and Session 2.

  • Page 26: Configuring Wtp

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment 11 Select Enable Device. 12 Enter an IP address or Domain. 13 Click Submit Changes. Note: If you want certain devices to connect to a specific host, you need to set the host in your device list. See the online help for more information.
  • Page 27 Chapter 1 — Using the Intermec Gateway in a Telnet Environment 3 Click WTP to configure the WTP parameters. The WTP Configuration page appears. Configuration menu tree 4 Enter an RF Host Name, and click Submit Changes. A success message appears.

  • Page 28: Configuring The Intermec Gateway To Automatically Start

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment 7 Select the Default Telnet Host Link from the list, and then click Submit Changes. A success message appears. Note: If you want certain devices to connect to a specific host, you need to set the host in your device list.

  • Page 29: Saving And Activating Changes

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment 2 In the Intermec Gateway row, check Autostart. A message box appears confirming that you want to automatically start the Intermec Gateway each time the Intermec Application Server starts.

  • Page 30: Configuring The Data Collection Devices For Telnet Te

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment 3 Click Save and Reboot. A message box appears confirming that you want to reboot the Intermec Application Server. 4 Click OK. The Intermec Application Server reboots, and your changes take effect.

  • Page 31: Setting Up The Udp Plus Devices

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment Files Required for Telnet TE Device Trakker Antares terminal (2415, 2425, 2435, 2455, 2475, 248X) Trakker Antares terminal (2415, 2425, 2435, 2455, 2475, 248X) 5020 1100, 1700, 5055, 5900,...

  • Page 32: Setting Up The Wtp Devices

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment Note: For best performance, your Trakker Antares UDP Plus terminals should be running firmware version 8.01.13 or later. If the TE 2000 application is not loaded, you must load it.
  • Page 33 Chapter 1 — Using the Intermec Gateway in a Telnet Environment To configure the terminal session for each WTP device 1 In the TE 2000 Main Menu, press 1. The Enter Password prompt appears. 2 Type C R 5 2 4 0 1 and press ;. The Set-up Parms menu appears.

  • Page 34: Starting The Telnet Te Applications

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment Enter Unit Number: Native Unit # 42 Enter Host Name MYHOST 1)Native 2)3270 3)5250 4)VT220 1)Enabled 2)Disabled You may still need to configure your devices to communicate with the WTP network and access points. For help, see your device user’s manual and your access point user’s manual.

  • Page 35: Trakker Antares Udp Plus Terminals

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment Trakker Antares UDP Plus Terminals To run the TE 2000 terminal emulation application, simply press q to turn on the Trakker Antares terminal if your terminal is configured to use the TE 2000 application.

  • Page 36: 5020S, Ck30S, Ck31S, Cn3S, Cv30S, Cv60S, And 730S

    Chapter 1 — Using the Intermec Gateway in a Telnet Environment 2 From the Main Menu, choose System Menu, and then choose File Manager. The File Manager screen appears. 3 Select drive C and press ;. A list of applications that are loaded on your terminal appears.

  • Page 37: Using The Intermec Gateway In A Native Environment

    Use this chapter to get your Intermec Gateway ready to work in a Native async serial or socket environment. This chapter contains the following topics: • The Intermec Gateway in a Native environment • Defining the Native host • Defining the downline network •...

  • Page 38: The Intermec Gateway In A Native Environment

    Chapter 2 — Using the Intermec Gateway in a Native Environment The Intermec Gateway in a Native Environment The Intermec Gateway supports UDP Plus devices and WTP devices running Native TE applications. These devices can connect to a Native async serial host or to IP hosts through the Native sockets interface.

  • Page 39: Determining The Maximum Number Of Sessions Supported

    Chapter 2 — Using the Intermec Gateway in a Native Environment How the Native environment works: 1 A Native client sends data to the Intermec Gateway on the Intermec Application Server. 2 The Intermec Gateway forwards this data to the Native host (serial or socket).

  • Page 40: About The Native Sockets Interface

    Chapter 2 — Using the Intermec Gateway in a Native Environment Note: If you are replacing a serially connected, legacy controller with the Intermec Gateway on an Intermec Application Server, you must have a 9F-25M RS-232 adapter (P/N 589182), since the Intermec Application Server has a 9-pin serial port.

  • Page 41: Unsupported Native Sockets Command

    Chapter 2 — Using the Intermec Gateway in a Native Environment Unsupported Native Sockets Command The DTE Terminal Echo-back Diagnostic command is not supported when a device is communicating to a host through the Native sockets interface. Defining the Native Host The Intermec Gateway can connect to Native async serial hosts or to IP hosts through the Native sockets interface.

  • Page 42: Installing The Intermec Gateway Licenses

    Chapter 2 — Using the Intermec Gateway in a Native Environment Installing the Intermec Gateway Licenses Before you can use your Intermec Gateway in a Native environment, you need to purchase and install an Intermec Gateway license for each session that will connect through the Intermec Gateway.
  • Page 43 Chapter 2 — Using the Intermec Gateway in a Native Environment 3 Press Enter. If a security screen appears, enter administrator the Password field, and click OK. You must type in lowercase. The Intermec Application Server home page appears. 4 From the list of installed applications, select Intermec Gateway.

  • Page 44: Defining The Native Async Serial Host

    Chapter 2 — Using the Intermec Gateway in a Native Environment From the Intermec Gateway home page, you can configure and manage your Gateway. A navigation menu runs across the top of all Gateway web pages. The menu links are described in the following table.

  • Page 45: Defining The Native Socket Host

    Chapter 2 — Using the Intermec Gateway in a Native Environment To configure Native communications for a serial host 1 From the Intermec Gateway home page, click Configuration. If a security screen appears, type administrator the Password field, and click OK. You must type in lowercase.
  • Page 46 Chapter 2 — Using the Intermec Gateway in a Native Environment To connect to the IP host 1 From the Intermec Gateway home page, click Configuration. If a security screen appears, type administrator the Password field, and click OK. You must type in lowercase.

  • Page 47: Defining The Downline Network

    Chapter 2 — Using the Intermec Gateway in a Native Environment 8 Select the Host Name from the list, complete the fields for the port name and number, click the Native option, click Send Terminal ID to Host, and click Add Port.

  • Page 48: Configuring Udp Plus

    Chapter 2 — Using the Intermec Gateway in a Native Environment Then, you must start the Intermec Gateway and its related processes. For help connecting the Intermec Application Server, see the Intermec Application Server User’s Guide. Configuring UDP Plus As described in “Determining the Maximum Number of Sessions Supported”...
  • Page 49 Chapter 2 — Using the Intermec Gateway in a Native Environment 4 Scroll down to the bottom of the UDP Plus Configuration page. 5 If the Enable Dual Sessions check box is checked, you must clear the check box and then click Submit Changes. You cannot use dual sessions in a dcBrowser environment.
  • Page 50 Chapter 2 — Using the Intermec Gateway in a Native Environment 7 Select the Default Native Host Link from the list, and then click Submit Changes. 8 If you enabled dual sessions, repeat Steps 6 and 7 for Session 9 Expand the UDP Plus submenu, and click Devices. The UDP Plus Device List page appears.

  • Page 51: Configuring Wtp

    Chapter 2 — Using the Intermec Gateway in a Native Environment 11 Select Enable Device. 12 Enter an IP address or domain. 13 Click Submit Changes. Note: The number that appears in the success message indicates the row in the SQL database.
  • Page 52 Chapter 2 — Using the Intermec Gateway in a Native Environment 3 Click WTP to configure the WTP parameters. The WTP Configuration page appears. 4 Enter an RF Host Name, and click Submit Changes. A success message appears. Note: If you are connecting an 1100, 1700, or 6400 to this host, the RF host name must be in all uppercase letters.

  • Page 53: Configuring The Intermec Gateway To Automatically Start

    Chapter 2 — Using the Intermec Gateway in a Native Environment 7 Select the Default Native Host Link from the list, and then click Submit Changes. Note: If you want certain devices to connect to a specific host, you need to set the host in your device list. See the online help for more information.

  • Page 54: Saving And Activating Changes

    Chapter 2 — Using the Intermec Gateway in a Native Environment 2 In the Intermec Gateway row, check Autostart. A message box appears confirming that you want to automatically start the Intermec Gateway each time the Intermec Application Server starts.

  • Page 55: Configuring The Data Collection Devices For Native Te

    Chapter 2 — Using the Intermec Gateway in a Native Environment 3 Click Save and Reboot. A message box appears confirming that you want to reboot the Intermec Application Server. 4 Click OK. The Intermec Application Server reboots, and your changes take effect.

  • Page 56: Setting Up The Trakker Antares, 5020, Ck30, And Ck31 Udp Plus Devices

    Chapter 2 — Using the Intermec Gateway in a Native Environment Files Required for Native TE (continued) Device 700 Series CV60 (CE only) Setting Up the Trakker Antares, 5020, CK30, and CK31 UDP Plus Devices Trakker Antares UDP Plus terminals, 5020 UDP Plus devices,...
  • Page 57 Chapter 2 — Using the Intermec Gateway in a Native Environment To configure the RF host name in the Intermec gateway 1 From the Intermec Gateway home page, click Configuration. If a security screen appears, type administrator the Password field, and click OK. You must type in lowercase.

  • Page 58: Starting The Native Applications

    Chapter 2 — Using the Intermec Gateway in a Native Environment This example walks you through the terminal screens to show you how to configure and enable one of the terminal sessions for Host/Server A, Native communications, terminal number 42, and RF host name MYHOST.

  • Page 59: Trakker Antares Udp Plus Terminals

    Chapter 2 — Using the Intermec Gateway in a Native Environment Trakker Antares UDP Plus Terminals You can start the native application on your Trakker Antares UDP Plus terminals by scanning a bar code or by using the menu system.

  • Page 60: Wtp Devices

    Chapter 2 — Using the Intermec Gateway in a Native Environment You may still need to configure these devices to communicate with the UDP Plus network and access points. For help, see your device user’s manual and your access point user’s manual.
  • Page 61 Chapter 2 — Using the Intermec Gateway in a Native Environment The rest of the start-up packet differs, depending on device type: • For WTP devices, the rest of the start-up packet contains four fields, as described in the next table.

  • Page 62: Displays Work Differently

    Chapter 2 — Using the Intermec Gateway in a Native Environment Other Fields in the Start-Up Packet for UDP Plus Devices Field IP address Device type LF character Here is a complete sample UDP Plus start-up packet: UDP001 Displays Work Differently When the 1100, 1700, or 6400 turns on, the display can show 12 to 27 characters.

  • Page 63: Saving Your Configuration During A Software Upgrade

    Use this chapter to get your Intermec Gateway ready to work in a dcBrowser environment. This chapter contains the following topics: • The Intermec Gateway in a dcBrowser environment • Defining the dcBrowser gateway • Defining the downline network • Configuring the dcBrowser gateway •...

  • Page 64: The Intermec Gateway In A Dcbrowser Environment

    Logical data flow dcBrowser Environment: This diagram shows the logical data flow between devices and the dcBrowser gateway. You need the Intermec Gateway to connect UDP Plus and WTP devices to the dcBrowser gateway. dcBrowser client Access...
  • Page 65 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment The previous illustration shows the logical data flow in the dcBrowser environment: 1 A device running the dcBrowser client is turned on, and it requests a web page. 2 If the device is configured for UDP Plus or WTP, the device connects to the dcBrowser gateway through the Intermec Gateway.

  • Page 66: Determining The Maximum Number Of Sessions Supported

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Determining the Maximum Number of Sessions Supported You can have a maximum of 250 simultaneous connections to the dcBrowser gateway through the Intermec Gateway. You can configure more than 250 devices, but only the first 250 attempting to connect will be allowed to connect.

  • Page 67: Installing The Intermec Gateway Licenses

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Installing the Intermec Gateway Licenses Before you can use your Intermec Gateway in the dcBrowser environment, you need to purchase and install an Intermec Gateway license for each session that will connect through the Intermec Gateway.
  • Page 68 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Note: If you access the Internet by using a proxy server, you MUST add the IP address of the Intermec Application Server to your Exceptions list. The Exceptions list contains the addresses that you do not want to use with a proxy server.
  • Page 69 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment From the Intermec Gateway home page, you can configure and manage your Gateway. A navigation menu runs across the top of all Gateway web pages. The menu links are described in the following table.

  • Page 70: Defining The Dcbrowser Gateway As A Host

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Defining the dcBrowser Gateway as a Host This section provides an overview for defining the dcBrowser as a host that the Intermec Gateway can connect to. For detailed instructions, see the online help.
  • Page 71 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment 5 Complete the fields: • Enter a meaningful name in the Host Name field. Choose a name that will remind you that this “host” is the dcBrowser gateway. This example uses DCB.

  • Page 72: Defining The Downline Network

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment 10 Enter a meaningful port name in the Port Name field. Choose a name that will remind you that this port is for the dcBrowser gateway. This example uses dcBport.

  • Page 73: Configuring Udp Plus

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Note: This section does not include TCP/IP devices because TCP/IP devices connect directly to the dcBrowser gateway and do not require the Intermec Gateway, as shown on page 50.
  • Page 74 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment 4 Scroll to the bottom of the UDP Plus Configuration page. 5 If the Enable Dual Sessions check box is checked, you must clear the check box and then click Submit Changes. You cannot use dual sessions in a dcBrowser environment.
  • Page 75 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Gateway as a Host” on page 56. This example uses TCport:TechComm. 8 Click Submit Changes. A success message appears. 9 In the configuration menu tree, expand the UDP Plus submenu.

  • Page 76: Configuring Wtp

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Intermec Gateway. The UDP Plus Device Configuration page appears. Note: Logical names may contain a maximum of 14 characters. 12 Check the Enable Device check box. 13 Enter an IP address or domain.
  • Page 77 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment To configure WTP 1 From the Intermec Gateway home page, click Configuration. If a security screen appears, type administrator the Password field, and click OK. You must type in lowercase.

  • Page 78: Configuring The Dcbrowser Gateway

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment 8 Click Submit Changes. A success message appears. Note: You have just finished configuring the WTP devices to connect to the dcBrowser gateway. You still need to specify the web server and web page each device connects to.
  • Page 79 Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment Click Configuration. The Configuration page appears. Select device 0 in the Device column. The properties for Device 0 that can be modified are copied into the input fields at the top of the page.

  • Page 80: Configuring Both Gateways To Automatically Start

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment (Optional) If you have devices that will connect to a different web server or web page, you can add each device now. (These devices will not inherit the values from Device 0.) For help, see the dcBrowser online help or the Data Collection Browser Client User’s Guide.

  • Page 81: Saving And Activating Changes

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment 2 Check the Autostart check box in both the Intermec Gateway row and the dcBrowser Gateway row. A message box appears, confirming that you want to automatically start the gateways each time the Intermec Application Server starts.

  • Page 82: Configuring The Data Collection Devices For Dcbrowser

    Chapter 3 — Using the Intermec Gateway in a dcBrowser Environment 2 In the Configuration menu tree, click Save and Activate changes. The Save and Activate changes page appears. 3 Click Save and Reboot. A message box appears confirming that you want to reboot the Intermec Application Server.

  • Page 83: Using The Intermec Gateway In A Tcp/Ip Client/Server Environment

    Use this chapter to get your Intermec Gateway ready to work in a TCP/IP client/server environment. This chapter contains the following topics: • The Intermec Gateway in a TCP/IP client/server environment • Defining the TCPComm host application • Defining the downline network •...

  • Page 84: The Intermec Gateway In A Tcp/Ip Client/Server Environment

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment The Intermec Gateway in a TCP/IP Client/Server Environment To support your TCP/IP client/server environment, the Intermec Gateway includes a TCPComm component that enables your UDP Plus or WTP device running a custom client application to communicate through the Intermec Gateway to a TCP/IP-based host application.

  • Page 85: Determining The Maximum Number Of Sessions Supported

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Determining the Maximum Number of Sessions Supported The Intermec Gateway supports up to 300 simultaneous connections, which may be a combination of UDP Plus and WTP devices connecting to any number of TCPComm hosts.

  • Page 86: Opening The Intermec Gateway Home Page

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment If you install one license, one device can connect to a single host but cannot send data to multiple hosts. If you install two licenses: • one device can connect to two hosts simultaneously.
  • Page 87 Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment 4 From the list of installed applications, select Intermec Gateway. The Intermec Gateway home page appears. From the Intermec Gateway home page, you can configure and manage your Gateway. A navigation menu runs across the top of all Gateway web pages.

  • Page 88: Configuring The Listen Port

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Navigation Menu Description Menu Link Intermec Gateway Home Configuration Management About Help Back to Intermec Application Server Configuring the Listen Port TCPComm listens for your host application to connect to the listen port.

  • Page 89: Defining An Ip Host

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Configuration menu tree 4 Enter the port number. 5 Click Submit Changes. Defining an IP Host The Intermec Gateway communicates to the IP hosts through the Ethernet network. To connect the Intermec Gateway to the IP host, you must first connect the Intermec Application Server to the Ethernet network.

  • Page 90: Adding A New Tcpcomm Host Application

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment 4 From the IP Hosts page, scroll down and click Add New Host. The Add New IP Host page appears. 5 Complete the fields and click Add Host. A success message appears.

  • Page 91: Defining The Downline Network

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment 3 Click IP Hosts. The IP Hosts page appears. 4 Scroll down and click Add New TCPComm Application. The Add New TCPComm Application page appears. 5 Complete the fields, and click Add Application.

  • Page 92: Configuring Udp Plus

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Configuring UDP Plus As described in “Determining the Maximum Number of Sessions Supported” on page 71, the Intermec Gateway supports up to 300 simultaneous UDP Plus connections. You can configure more than 300 devices, but only the first 300 attempting to connect may be allowed to connect.
  • Page 93 Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment 5 If the Enable Dual Sessions check box is checked, you must clear the check box and click Submit Changes. You cannot use dual sessions in a TCP/IP Client/Server environment.
  • Page 94 Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Note: Logical names may contain a maximum of 14 characters. 8 Select Enable Device. 9 Enter an IP address or domain. 10 Click Submit Changes. Note: If you want certain devices to connect to a specific host, you need to set the host in your device list.

  • Page 95: Configuring Wtp

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Configuring WTP As described in “Determining the Maximum Number of Sessions Supported” on page 71, the Intermec Gateway supports up to 127 simultaneous WTP connections. This section provides an overview for configuring the WTP network.

  • Page 96: Configuring The Intermec Gateway To Automatically Start

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Configuring the Intermec Gateway to Automatically Start You can configure the Intermec Application Server to automatically start the Intermec Gateway and its related processes each time the Intermec Application Server is rebooted.

  • Page 97: Saving And Activating Changes

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Saving and Activating Changes Before any of the changes you have made take effect on the Intermec Gateway, you need to save and activate your changes. Saving and activating your changes involves rebooting the Intermec Application Server.

  • Page 98: Configuring The Data Collection Devices For Tcp/Ip Client/Server

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Configuring the Data Collection Devices for TCP/IP Client/Server Configuring the data collection devices for a TCP/IP client/server environment consists of these steps: 1 Writing TCP/IP client/server applications. For help, see the next section, “Writing TCP/IP Client/Server Applications.”...
  • Page 99 Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment DeviceName Data Consider this information: • The maximum packet size is 1022, and the maximum data size is 1005. • The host application can send packets to devices that are not connected.

  • Page 100: Sending Data From The Device

    Chapter 4 — Using the Intermec Gateway in a TCP/IP Client/Server Environment Responses to an Unsuccessful Connection (continued) Response HostAppName,NO,Invalid HostAppName HostAppName,NO,Duplicate Name Sending Data From the Device Data packets from the device to the host application use the following format:...

  • Page 101: Using Multiple Gateways For Maximum Up-Time

    This chapter provides guidelines about using your Intermec Gateways to ensure maximum up-time on your data collection network. This chapter contains the following topics: • Understanding auto fallback and the Intermec Gateway • Using auto fallback in TE 2000 terminal emulation •...

  • Page 102: Understanding Auto Fallback And The Intermec Gateway

    Intermec Gateway that goes offline to another Intermec Gateway that is online with minimal system disruption. Host TE 2000 (UDP Plus or WTP) Auto Fallback: This diagram shows a network with two Intermec Gateways. Access Access point point...

  • Page 103: Using Auto Fallback In Te 2000 Terminal Emulation

    The host is the Intermec Gateway to which you want the device to connect. When a device is booted, the terminal session tries to connect with Host/Server A. If it cannot connect to Host/Server A, it tries to connect to Host/Server B and then Host/Server C.

  • Page 104: Using Auto Fallback In Udp Plus Terminals

    Verify that you do not have an access point problem before you try to obtain a new Intermec Application Server IP address. If you have implemented the Auto Fallback feature in your data collection network, simply press q twice on your terminal to obtain the IP address of the other Intermec Application Server.

  • Page 105: Protecting Your Data Collection Infrastructure

    *.+1* The terminal looks for an Intermec Gateway on the network. When it locates an Intermec Gateway, it resets its controller IP address parameter to the IP address of the Intermec Application Server running the Intermec Gateway that it found.
  • Page 106 Chapter 5 — Using Multiple Gateways for Maximum Up-Time Intermec Gateway User’s Guide...

  • Page 107: Troubleshooting The Intermec Gateway

    Use this chapter to troubleshoot any problems you may experience with your Intermec Gateway. Intermec Gateway User’s Guide Troubleshooting the Intermec Gateway...

  • Page 108: Troubleshooting

    Chapter 6 — Troubleshooting the Intermec Gateway Troubleshooting If you have problems running the Intermec Gateway in your data collection network, look for your symptom in the table below, and then try the solutions in the order that they are listed.
  • Page 109 Intermec Gateway User’s Guide Chapter 6 — Troubleshooting the Intermec Gateway Solution Make sure the Intermec Application Server is connected to and configured for the Ethernet network. Use a PC that...
  • Page 110 Chapter 6 — Troubleshooting the Intermec Gateway Symptoms and Solutions (continued) Symptom You try to access the online help and nothing appears. Unsolicited messages from the host flash across the device’s screens. Solution The Java 1.3.1_06 plug-in may not be installed.
  • Page 111 TCPComm. You have problems with the dcBrowser gateway. Intermec Gateway User’s Guide Chapter 6 — Troubleshooting the Intermec Gateway Solution The serial application tried to reset to factory defaults (DMP command) on the terminals after they started streaming data.
  • Page 112 Chapter 6 — Troubleshooting the Intermec Gateway Symptoms and Solutions (continued) Symptom The device cannot send data to the host application through TCPComm. The expected number of devices are not connecting to the Intermec Gateway or dcBrowser. Solution Make sure TCPComm is listening on the port that the host application is communicating.
  • Page 114 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com Intermec Gateway User’s Guide *072245-006* P/N 072245-006...

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