Transfer Calls; Transfer A Call To Another Person; Consult Before You Complete A Transfer - Cisco 8800 Series User Manual

Multiplatform phones
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Calls
You can clear the call forward settings by pressing Clr fwd or Clf fwd all.
Step 4
Verify that your calls are forwarded by looking for the call forward
the phone screen.

Transfer Calls

You can transfer an active call to another person.

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, transfer the call before the other person answers.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2
Enter the other person's phone number and press Call.
Step 3
(Optional) Wait until you hear the line ring or until the other person answers the call.

Consult Before You Complete a Transfer

Before you transfer a call, you can talk to the person that you're transferring the call to.
Before you begin
You have an active call that needs to be transferred.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2
When the other person answers, you can talk to them.
Step 3
(Optional) Press the line key to return to the held call.
Step 4
(Optional) Press the line key to return to the transfer target phone number.
Step 5
Press Transfer
or Transfer again.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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Transfer Calls

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