Cisco 8800 Series User Manual page 7

Change Your Presence State
Page a Group of Phones (Multicast Paging)
Multiple Lines
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Answer the Oldest Call First
View All Calls on Your Phone
Shared Lines on Your Multiplatform Desk Phone
Add yourself to a call on a shared line
Call Center Features
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Sign In as a Call Center Agent
Sign Out as a Call Center Agent
Change Your Status as a Call Center Agent
Accept a Call Center Call
Hold an Agent Call
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Set a Disposition Code While on a Call Center Call
Trace a Call
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Escalate a Call to a Supervisor
Executive Calls
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Join an Ongoing Call as an Executive
Transfer an Ongoing Call to Yourself as an Executive
Troubleshooting Executive Calls
Executive Assistant Calls
Initiate a Call On Behalf of an Executive as an Assistant
Transfer an Ongoing Call to an Executive as an Assistant
Join or Transfer an Ongoing Call to Yourself as an Executive Assistant
Troubleshooting Executive-Assistant Calls
Mobile Devices and Your Desk Phone
Phone Calls with Intelligent Proximity
Pair a Mobile Device with Your Desk Phone
Switch Connected Mobile Devices
Delete a Mobile Device
Search Your Mobile Contacts on Your Desk Phone
View Your Paired Bluetooth Devices
Intelligent Proximity for Mobile Phones
Intelligent Proximity for Tablets
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Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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Contents
vii