Transfer Calls; Transfer A Call To Another Person; Consult Before You Complete A Transfer - Cisco 7800 Series User Manual

Transfer Calls

Step 3 Click Submit All Changes.
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Transfer Calls

You can transfer an active call to another person.

Transfer a Call to Another Person

When you transfer a call, you can stay on the original call until the other person answers. This gives you an
opportunity to talk privately with the other person before you remove yourself from the call. If you don't want
to talk, transfer the call before the other person answers.
You can also swap between both callers to consult with them individually before you remove yourself from
the call.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2 Enter the other person's phone number and press Call.
Step 3
(Optional) Wait until you hear the line ring or until the other person answers the call.
Step 4 (Optional) Press the line key to return to the held call.

Consult Before You Complete a Transfer

Before you transfer a call, you can talk to the person that you're transferring the call to.
Before you begin
You have an active call that needs to be transferred.
Procedure
Step 1
From a call that is not on hold, press Transfer
Step 2 When the other person answers, you can talk to them.
Cisco IP Phone 7800 Series Multiplatform Phones User Guide
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If your administrator enables feature key synchronization (FKS) or XSI sync for call forwarding on your
phone, you can enter the value as number of rings after which call needs to be forwarded.
The call forwarding settings on the phone web page take effect only when FKS and XSI are disabled.
For more information, consult your administrator.
Settings, on page 79
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Calls