Initiate A Call On Behalf Of An Executive As An Assistant; Transfer An Ongoing Call To An Executive As An Assistant - Cisco 8800 Series User Manual

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Calls

Initiate a Call On Behalf of an Executive as an Assistant

Dial the service activation code provided by your administrator, or follow the procedure described below to
initiate a call on behalf of an executive.
Before you begin
You are in an executive's pool of assistants.
Procedure
Step 1
Do one of the following actions:
• If your administrator has programmed the Assistant function on a line key, press the line key.
• If you do not have the Assistant function on a line key:
Step 2
If your administrator has configured your extension to connect to the XSI BroadWorks server, the Assistant
screen displays. In the screen, select Executive List.
If your administrator only enables the feature key synchronization (FKS) on your extension, the screen directly
displays the executive list.
The screen shows a list of all executives associated with all the assistant extensions on the phone. It also shows
the Opt-in/Opt-out status of the assistant for each executive.
Step 3
Select the executive on whose behalf you want to initiate a call.
If there are multiple assistant extensions on the phone, the extension with which the selected executive is
associated appears at the top.
Step 4
Press Proxy call.
Step 5
Enter the number that you want to call.
Step 6
Press Call.
Step 7
(Optional) If your administrator has configured your extension to connect to the XSI BroadWorks server, you
might receive an incoming call from a SIP proxy. In this case, press Answer to initiate the call to the target.
You can also press Decline to decline the call or press Ignore to silence the call.

Transfer an Ongoing Call to an Executive as an Assistant

Note
a. Press Applications
b. Select Assistant
.
You can transfer an ongoing call to an executive if it is the only ongoing call for the executive. If assistants
are currently engaged in other calls for the executive, you cannot transfer a call.
Initiate a Call On Behalf of an Executive as an Assistant
.
Cisco IP Phone 8800 Series Multiplatform Phones User Guide
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