Search For A Contact In Your Broadsoft Directory - Cisco 8800 Series User Manual

Search for a Contact in Your BroadSoft Directory

Search for a Contact in Your BroadSoft Directory
Before you begin
• Your administrator enables the BroadSoft XSI services.
• Your administrator enables the BroadSoft directories and sets up the directories properly.
• Your administrator enables the Browse Mode for the directories.
Procedure
Step 1
Press Contacts
Step 2 Press Category, if it displays on the phone. Otherwise, skip the step.
Step 3
Select a BroadSoft directory. The default names are:
• Enterprise
• Group
• Personal
• Enterprise Common
• Group Common
Note
After you enter the directory, wait until the preload operation is complete. You can press Cancel to stop the
preload operation.
Step 4
Press Option, then select Search.
If your administrator disables the directory browse mode, you can find the Search softkey displayed on the
phone instead.
Step 5 Select a search criteria.
• In BroadSoft Enterprise or Group directory, search a contact by Last Name, First Name, User ID, Number,
• In BroadSoft Enterprise Common, Group Common, or Personal directory, search a contact by Name or
Step 6
Enter your search criteria, and press Search.
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When this mode is enabled, a preload operation will start automatically to retrieve all the contacts from
the directory.
.
When your administrator disables the directory individual mode, the phone only displays BroadSoft
directory.
Extension, Mobile phone, Department, or Email address.
Number.
Contacts