Q10: Failed To Turn On When Charging; Q11: Failed To Open The Diagnosis App; Q12: Failed To Enter Vehicle Menu - Xtool H6 Elite Smart User Manual

Diagnostics system

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Q10: FAILED TO TURN ON WHEN CHARGING

In the charging state, you need to first press the power button to light up the

screen (showing the charging status). Then press and hold the power button

for 4-5 seconds until the boot animation is shown on screen.

"With PROMPT 'Sync your device. the device has been offline for more than

30 days. you should connect INTERNET SYNC DEVICES TO THE

NETWORK STATUS!'"

The tablet has to connect to the network every 30 days, otherwise, the

diagnosis app will be locked and disabled until the device is connected to the

network. If you have ruled out the network problem and ensured that the

device can be connected to the Internet normally, and your device still cannot

use the diagnostic function, please contact our technical team

(supporting@xtooltech.com)

If you encounter the following two prompts, please delete the package and

download it again to diagnose

⚫

'Failed'

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