Returning Defective Merchandise; Registration; Sending Feedback; Obtaining More Information On The 4000I - Smart Technologies SMART Board 4000i Installation Manual

Returning Defective Merchandise

The cabinet of the 4000i is covered by a two-year limited equipment warranty from SMART
Technologies Inc. The projector in the 4000i is covered by a two-year warranty from Epson. If
you experience a problem with the 4000i (including the projector), please call SMART
Technical Support. Also, to return defective merchandise, call SMART Technical Support. You
will receive the appropriate Return of Merchandise authorization and instructions for
transporting your unit to an authorized service center.
Warranty Shipping Charges
You are responsible for transporting the 4000i to the service center, and SMART pays return
shipping via ground service on any product that's returned for service within the warranty
period. If you request a rush order, any associated charges are billed to you. Read the
warranty that was included with your 4000i for details.
NOTE: After the warranty period, you are responsible for transporting the product to and from
the service center.

Registration

A Registration card was included with your 4000i. To help us serve you, fill in and mail this
card to SMART Technologies Inc. or register online at www.smarttech.com/registration.

Sending Feedback

You can help us improve our documentation by e-mailing your comments to
TechnicalDocumentation@smarttech.com.

Obtaining More Information on the 4000i

Visit www.smarttech.com/support to:
• download PDF versions of our user guides, installation instructions and more
• read technical bulletins, FAQs and tips
• troubleshoot a problem
• explore our resource centers to learn about conferencing and room control systems
80 Customer Support