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Related Manuals for Cafection Encore GROUND
Summary of Contents for Cafection Encore GROUND
- Page 1 SERVICE & INSTALLATION MANUAL Images may vary from the actual product. Manufactured by: Cafection Ventures Inc. 2355, avenue Dalton, Québec (Québec) G1P 3S3 Canada Tel.: 800-561-6162 Fax: 800-463-2739 EG1703CMINSA - Revision 1 service@cafection.evocagroup.com www.cafection.com 2021-10...
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Page 2: Table Of Contents
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Table of Contents 1 SAFETY INSTRUCTIONS ........................5 Food-Contact Parts ........................5 Warnings ............................ 5 Power Supply ..........................5 Disconnect the equipment if: ...................... 5 2 WARRANTY ............................. 6 Warranty Policy .......................... 6 Warranty Return Procedure ...................... - Page 3 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6 SERVICE MODE ............................ 32 Users Levels ..........................32 Service Tab ..........................33 Status Tab ..........................35 Password Pop-Up ........................37 Recipes Tab ..........................37 6.5.1 Blend Sub Tab ......................37 6.5.2...
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Page 4: Annex
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 9 PARTS MAINTENANCE ......................... 70 Hot Water Tank Draining......................70 Shutdown and Storage ......................71 9.2.1 Storing the Brew Group ................... 71 Brew Group Assembly ......................72 Main Board ..........................73 10 TROUBLESHOOTING .......................... -
Page 5: Safety Instructions
Basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewing equipment. Food-Contact Parts Cafection recommends cleaning and sanitizing all parts in contact with food prior to installation and use. See Cleaning and Sanitizing (section 7) for more details. -
Page 6: Warranty
800-561-6162 WARRANTY Warranty Policy Cafection hereby guarantees that the products it manufactured are, to the best of its knowledge, free from all defects and faulty workmanship. The following warranties and conditions are applicable: • All parts in contact with water (outlet valves, heating element, probe, inlet valve, thermostat and tank float) are warranted against material defects for a period of 90 days from the date... -
Page 7: Warranty Return Procedure
Contact the Customer Service department to obtain a Return Merchandise Authorization (RMA) number. Send a copy of the original invoice to Cafection by fax at 800-463-2739 or by email at service@cafection.evocagroup.com for approval. No parts must be destroyed before receiving a written confirmation from Cafection about credit or exchange possibilities. -
Page 8: Reference Drawings
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 REFERENCE DRAWINGS External View Top lid Plastic front (fascia) Metal door Touch screen Door lock Back splash Drip tray grill Drip tray ENCORE GROUND Rev. 1 2021-10... -
Page 9: Rear View
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Rear View Antenna Water tank Outlet valve Back panel Electric box Leveling glides Overflow tray Water inlet ENCORE GROUND Rev. 1 2021-10... -
Page 10: Internal View
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Soluble Internal View canisters Ground coffee canisters Main board (see section 3.6) COM connection Filter paper Soluble mixing chamber Brew group Spout Internal waste bin Hot water Overflow cup Soluble products... -
Page 11: Brew Group Assembly
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Brew Group Assembly Funnel Brew chamber Yoke Wheel Manufacturing date (on the back) Cylinder Coffee spillway Piston Aluminum frame Crush hazard. Handle the brew group cautiously. ENCORE GROUND Rev. 1 2021-10... -
Page 12: Brewing Process
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Brewing Process Step 1 | Rise of the Piston The ground coffee and the water are dispensed into the brew chamber during the rise of the piston. This action compresses the air in the cylinder and forces it through the coffee mixture in the brew chamber, thereby agitating the brewing coffee. -
Page 13: Main Board
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Main Board J11 - MDB port - Coin changer / bill acceptor / card reader J12 - Thermostat board J18 - 24 V DC J22 - output Numeric input (switches) -
Page 14: Main Board (Pcb) Description
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 LEDs light up to indicate 3.6.1 Main Board (PCB) Description Interactive Switches and Buttons the following statuses: 1. SW1 Setup Button (White) Power 5 V OK This button gives access to the... -
Page 15: Hot Water Tank
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Water tank Hot Water Tank Make sure the equipment is unplugged when servicing. Access the hot water tank by removing the back panel. See images below for tank lid details. -
Page 16: Water Temperature
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Water Temperature This equipment has a coffee brewing setpoint of 200 °F water temperature to ensure a consistent beverage quality. There is a +/- 2 °F tolerance. This value represents an average and will not correspond to the temperature of a manual measurement. -
Page 17: Initial Setup
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 INITIAL SETUP Before the installation of the brewer on location, it is strongly suggested to unpack, inspect and bench test the machine before it leaves the warehouse. On-Site Installation Requirements 4.1.1... -
Page 18: Specifications
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Specifications 4.2.1 Canisters Capacities Each coffee canister: ...... 1.25 lbs (0.57 kg) Total: 2.5 lbs (1.14 kg) Each soluble canister: ..... 1.25 lbs (0.57 kg) Total: 2.5 lbs (1.14 kg) 4.2.2... -
Page 19: Unpacking
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Unpacking To remove the unit from the box, carefully cut the straps holding the box in place on the skid. Remove all staples from the box (top and bottom). Remove the top of the box, then the two (2) side sleeves. -
Page 20: Leveling The Equipment
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Leveling the Equipment For optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so can create variations in product delivery. 1. Open the brewer's door and place a level on a flat surface (e.g. internal waste bin shelf). -
Page 21: Adjusting The Tank Overflow Cup
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Adjusting the Tank Overflow Cup The overflow cup is a safety feature. If the water tank overflows, the extra water will leak in the pipe down to the overflow cup. If there is too much water, the float will go up and activate the switch. -
Page 22: Water Line Connection
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Water Line Connection This equipment must be installed in compliance with applicable federal, state, provincial and/or municipal plumbing codes having jurisdiction. Make sure the equipment is unplugged before proceeding with the water supply installation. -
Page 23: Electrical Connection
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Electrical Connection This equipment must be installed in compliance with applicable federal, state, provincial and/or municipal electrical codes having jurisdiction. Make sure: - The equipment is OFF before plugging it in. -
Page 24: Loading Products
Soluble 1 Milk Powder Ground coffee French Vanilla (Coffee 2) Soluble 2 Hot Chocolate Cafection does not recommend using flavored coffee grounds, as it may cause cross-contamination and affect the taste of the other coffee blend. ENCORE GROUND Rev. 1 2021-10... -
Page 25: Filter Paper Installation
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 4.10 Filter Paper Installation Make sure the brewer is ON. 1. Open the door and remove the front pannel. 2. Place the filter paper roll on the bracket so it dispenses on the left-hand side (see the diagram below). -
Page 26: Chute Kit Installation (Optional)
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 4.11 Chute Kit Installation (Optional) 1. Open the brewer's door and remove the front pannel. 2. Insert the chute base inside the chute hole of the cabinet. 3. Insert the waste chute into the chute base. -
Page 27: Installation Verification
4.13 Coin Changer and Bill Acceptor (Optional) The Encore Ground software and hardware are tested and developed using CoinCo products. Cafection recommends using the same brand for complete compatibility. The following models have been tested and work with the Encore Ground:... -
Page 28: User Interface
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 USER INTERFACE Selection Screen Interface The selection screen interface is divided into three (3) steps: 1. Select a beverage. 2. Define beverage options (blend, strength, size and milk, if applicable). -
Page 29: Carafe Mode
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Carafe Mode Carafe mode is only available for users with level 2 or up (see section 6.1) and for users that have been granted access in Users List and Rights Management, in the Admin sub tab, under System tab (see section 6.6.5). -
Page 30: Iced Coffee
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Iced Coffee The coffee brewed by the machine is hot. It cools down in contact with ice. The brewer does not make ice. To order this beverage, an ice machine is required. -
Page 31: Selection Keyboard For People With Disabilities (Optional)
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Selection Keyboard for People with Disabilities (Optional) (Keyboard compliant with the ADA: Americans with Disabilities Act) The adapted selection keyboard is located lower than the touch screen to help people who are not able to reach the screen or are not comfortable using it to order coffee easily. -
Page 32: Service Mode
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 SERVICE MODE Users Levels Level 1: For the end user. Beverages selection and ordering only. Level 1 users cannot access the brewer's settings. Level 2: For service personnel. Basic maintenance (no password required). -
Page 33: Service Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Service Tab To access the screen below, press the SW1 button (white) on the main board inside the brewer's door (see section 3.6). The Service tab is the first screen to be displayed. - Page 34 For more help, press the (?) icon. Cafection recommends setting the filter paper alert at 200 coffees, and the soluble and coffee canisters alert at 25%. 10. This button is used to clean and sanitize the brew group using recommended products. See section 7.2 and follow instructions on the screen.
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Page 35: Status Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Status Tab To access the screen below, press the SW1 button (white) on the main board inside the brewer's door (see section 3.6) and select the Status tab. XXXXXX-XXXXXXXXX XXXXXX-XXXXXXXXX 1. - Page 36 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 XXXXXX-XXXXXXXXX XXXXXX-XXXXXXXXX 10. Network status. Many possible statuses: Disabled: Network is offline. Invalid serial num: Serial number shown on screen is invalid. Verify the serial number (see section 6.6.4). WIFI no link: Wi-Fi link is activated but the network is not functioning.
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Page 37: Password Pop-Up
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Password Pop-Up This pop-up window will appear when pressing the Recipes, System or Audits tabs. The user needs to type in his password using the alphanumeric keyboard, then press on ENTER. -
Page 38: Recipes Information Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6.5.2 Recipes Information Sub Tab 1. This drop-down menu is used to choose the recipe needing to be modified. Coffee 1 and Coffee 2 refer to the two (2) canisters (from left to right). - Page 39 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6. This button will show the message displayed during the screen saver for the recipe. The text can only be edited with Sophia (Optimum License required). 7. The Liquids and Ingredients interface is used to customize the quantity of each ingredients of the drink.
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Page 40: Brew Cycles Settings Sub Tab
3. These buttons are used to discard or save any current modification. The Encore Ground has four (4) different brew cycles. The brew cycle is automatically selected in accordance with the water quantity in the coffee-based recipe. Cycle #1 (101 to 187 water units) Standard brew cycle. -
Page 41: Set Price / Quick Settings Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Pause 4 Brew group drain time. This setting must be high enough to empty the brew group at the end of the cycle. 20 units = 1 second. This interface is used to set all coffee drinks' brew cycles. There is no individual setting table per recipe. -
Page 42: System Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 System Tab To access the screen below, press the SW1 button (white) on the main board inside the door (see section 3.6) and select the System tab. 6.6.1 Settings Sub Tab 1. - Page 43 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 11. This field is used to set the quantity of drinks to be ordered before a customer gets one for free. To disable this function, set the value to zero (0). It is not recommended to use this feature if the machine is equipped with an optional printer.
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Page 44: Tool Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6.6.2 Tool Sub Tab 1. This button is used to calibrate the screen. Follow calibration procedure shown on screen. 2. This button is used to enter Manual Control mode and manually test the machine’s components. - Page 45 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6. This button creates an online backup file on Sophia (the machine needs to be connected to a cellular network and requires an Optimum License). The following data are saved in the backup: values of each recipe, configurations, brew cycles, Energy Saving schedules, Free Vend schedules, maintenance data and machine users list.
- Page 46 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 9. This button is used to set the time and date of the brewer. It is important to set the time and date to ensure the proper functioning of the following functions: - Service Log.
- Page 47 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 11. This button gives access to the Maintenance interface. This interface displays the maintenance counters in which each use of a component is recorded. The components requiring maintenance are highlighted in red. To reset a component’s counter, press on the "Reset"...
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Page 48: Network Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6.6.3 Network Sub Tab This section is used to connect the brewer to the internet. Use the checkboxes on the left to select the desired connection. Wi-Fi (Wireless Network) To connect the brewer to a wireless network (Wi-Fi), check the "Wi-Fi" box and select the desired network in the list. - Page 49 The modem is a small PCB located on the motherboard inside the touch screen assembly. A SIM card is in the modem. Never remove parts from the motherboard. If there is a problem with the modem, contact Cafection’s Technical Support team for the procedure at 800- 561-6162, ext. 310. Ensure Optimal Cellular Connection •...
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Page 50: Software Update Sub Tab
Wi-Fi hotspot in the System / Network sub tab. If the brewer is not connected, the update is available by USB key. Contact Cafection’s Customer Service department at 800- 561-6162, ext. 311, or by email at salesorder@cafection.evocagroup.com to order an update kit. -
Page 51: Admin Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6.6.5 Admin Sub Tab The Admin sub tab is available to level 4 users only (see section 6.1). xxxx-xxxx-xxxx-xxxx 1. This button is used to create a list of users authorized to activate Carafe mode, Free Vend mode and/or order one free drink directly from the selection screen. - Page 52 Performing a general reset will reset all drink recipes, settings and passwords, but not the permanent sales count, the users list and the serial number. Contact Cafection’s Technical Support team for the procedure at 800- 561-6162, ext. 310. 3. This field is used to enter the serial number of the coffee brewer. For proper functioning of Sophia, the serial number must be the same as the one indicated on the sticker inside the machine, on the wall beside the third soluble canister.
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Page 53: Media Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Media Tab While a beverage is prepared, a video plays on the screen. The Media tab is used to edit the video playlists. To access the screen below, press the SW1 button (see section 3.6) on the mainboard inside the brewer's door and select the Media tab. -
Page 54: Next Playlist Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6.7.2 Next Playlist Sub Tab This sub tab is used to prepare the next playlist and schedule it to become the current playlist at a specific time. Parameters are the same as in the Current Playlist sub tab. -
Page 55: Screen Saver Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 6.7.4 Screen Saver Sub Tab The Screen Saver feature is used to promote the brewer’s available products when the machine is not in use. It can be edited in the Screen Saver sub tab. -
Page 56: Permanent Sales Count
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Audits Tab To access the screen below, press the SW1 button (see section 3.6) on the mainboard inside the brewer's door and select the Audits tab. 6.8.1 Permanent Sales Count This counter records the quantity of drinks sold since the machine has been manufactured. -
Page 57: General Reset To Factory Settings
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 General Reset to Factory Settings Resetting the brewer back to factory settings will erase all personalized parameters. The permanent counters, serial number, language, screen saver, maintenance data, gauges and network data will remain unchanged. -
Page 58: Cleaning And Sanitizing
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 CLEANING AND SANITIZING "Auto Rinse" Button To perform a rinse, access the Service mode, press the "Auto Rinse" button and follow the instructions on the screen. WARNING! Make sure to place a container large enough (size will be specified on the screen). -
Page 59: Cleaning And Sanitizing Instructions
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Cleaning and Sanitizing Instructions It is important to clean and sanitize the machine on a regular basis. In order to maintain the highest beverage quality and to ensure the customers' safety, all parts in contact with food must be cleaned and sanitized regularly. -
Page 60: Recommended Cleaning Tools
- Mild nonabrasive detergent for exterior cleaning. - Urn cleaner for the brew group. - Spare parts to swap with the ones that need to be sent to Cafection for extensive cleaning. - Garbage bags for the waste bin. Cleaning and Sanitizing Schedule The cleaning schedule and instructions outlined in this manual must be followed to honor the warranty, ensure consistent product quality and maintain a high level of health safety. -
Page 61: Overall Cleaning
Exterior Cleaning Frequency: daily To minimize scratching and preserve a neat appearance, Cafection recommends using a clean damp sponge or soft cloth. Use a nonabrasive detergent to clean the exterior of the unit and the base cabinet. After removing all food soils, thoroughly dry with a clean, soft cloth. -
Page 62: Waste Bin
Maximum setting = 400 Minimum setting = 0 *When using the internal waste bin provided with the unit, Cafection recommends setting the counter to 25 cycles using standard 8, 10 and 12 oz cups. Setting the maximum counter to zero (0) disables the automatic function and may cause an overflow issue if the waste bin is full. -
Page 63: Interior Parts Cleaning & Sanitizing
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Interior Parts Cleaning & Sanitizing For food safety reasons, do not use soap or detergent to clean the inside of the brewer. Use hot water or chemical products recommended by the manufacturer. Wiping with towels or cloths can recontaminate sanitized food-contact surfaces. -
Page 64: Brew Group
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Brew chamber Brew chamber tube retainer funnel 7.8.2 Brew Group Brew Chamber and Funnel Frequency: weekly or every 200 cycles 1. Place a large cup or container under the dispensing nozzle to collect the hot rinse water. -
Page 65: Fan
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Brew Group Assembly Sanitizing Treatment Frequency: quarterly or every 5,000 cycles Regular sanitation treatments of the brew group assembly prevent residue from affecting the vacuum in the mechanism and altering the taste of the beverages. -
Page 66: Preventive Maintenance
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 PREVENTIVE MAINTENANCE All important parts of the unit must be maintained as per the preventive maintenance schedule to honor the warranty and to avoid possible defects. Adequate maintenance will extend the life of the coffee machine and deliver a consistent high quality beverage. -
Page 67: Brew Group Assembly
Cafection will completely clean and replace all parts requiring maintenance, including the screen and seal, the cylinder and the piston seal. -
Page 68: Outlet Valves
Inspection: quarterly Preventive maintenance: every 10,000 cycles To avoid any issue related to mineral deposits, Cafection recommends rebuilding all three (3) outlet valves at the same time using the valve repair kits (PETAN45, one kit needed for each valve). Valve Leakage Identify the leaking valve, change it or rebuild it. -
Page 69: Hot Water Tank
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Hot Water Tank Inspection: quarterly Preventive maintenance: every 60,000 cycles Heater safety switch Water level switch To avoid any issue related to mineral deposits, Cafection recommends having the water tank assembly delimed to remove all scale in the unit. -
Page 70: Parts Maintenance
This section covers the servicing of various parts of the unit. Hot Water Tank Draining Cafection recommends allowing three (3) hours for the water to cool down prior to emptying the tank. Make sure a bucket of a minimum of 0.8 gallons (3 L) suitable for holding hot water is available. -
Page 71: Shutdown And Storage
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Shutdown and Storage If this brewing equipment needs to be stored for an extended period of time, follow this procedure to avoid any risk of damage to the machine. 1. Turn off the unit and unplug it from the power outlet. -
Page 72: Brew Group Assembly
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Brew Group Assembly Removing the brew group 1. Open the brewer's door. 2. Access Service mode by pressing the SW1 button (white) (see section 3.6). 3. Press on the "Filter Paper Install" button (see section 6.2). -
Page 73: Main Board: J12, J18, J27, J2, J19, J3, J6, J14, J21, J22
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Main Board Like any electronic main board, the one in this brewer is very sensitive to power surges inside buildings. If an issue persists after changing the main board, verify the power source. Use the necessary precautions for handling static sensitive devices. -
Page 74: Troubleshooting
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 TROUBLESHOOTING There are two (2) types of service messages: Warnings and Errors. Warnings will temporarily disable some features, while errors put the coffee brewer out of order. 10.1 Warning Messages List Filter Paper Roll Empty The coffee brewer is out of filter paper. -
Page 75: Error Messages List
SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 10.2 Error Messages List Communication with the Main Board Has Been Lost. The link between the computer screen and the coffee brewer is broken. The main board of the brewer might be out of power. - Page 76 SERVICE & INSTALLATION MANUAL for Cafection's Encore Ground www.cafection.com 800-561-6162 Low Water Level in the Tank. The water tank failed to fill completely within the prescribed time. The water inlet valve is deactivated for safety reasons. - Maximum filling time is four (4) minutes when the power switch of the coffee brewer has been set to the ON position.
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Page 77: Annex 1
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the water tank float, the heater switch &... -
Page 78: Annex 2 Monthly Maintenance Schedule
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the water tank float, the heater switch &... -
Page 79: Annex 3
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the water tank float, the heater switch &... - Page 80 Annex 4 WALL WALL 2 " Minimal 4 " clearance 8 " 8 " 4 " 4 " CHUTE HOLE 8 " Leveling glides (4X) COUNTERTOP COUNTERTOP 4 " "HOLE EDGES SHOULD BE SEALED WITH SILICONE OR AN APPROPRIATE SEALANT FOR PROTECTION AGAINST WATER DAMAGE"...
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Page 81: Required Clearance
FRONT VIEW SIDE VIEW 33" Required clearance 6" 2 " 6" 2 " For filling Width Door open Depth 8 " Required clearance 8 " Height 6" 6" 2 " 4 " 4 " Between foot Between foot 2 " 26"...