INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Table of Contents 1 SAFETY INSTRUCTIONS.......................5 Food-Contact Parts .......................5 Warnings ........................5 Power supply .........................5 Disconnect the equipment if: ..................5 2 WARRANTY ............................6 Warranty Policy ......................6 Warranty Return Procedure ..................7 Shipping Liabilities .......................7...
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INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4 SERVICE SOFTWARE........................31 User levels ........................31 Service Screen ........................32 4.2.1 Carafe mode ....................33 Status Screen ........................34 Password pop-up ......................34 Recipes Screen .......................35 4.5.1 Information tab ....................35 4.5.2 Liquids and ingredients tab ................36 4.5.2.1 Sample pop-up explanation .................37...
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INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 7 SERVICING PARTS ........................61 Draining the Hot Water Tank ..................61 Shutdown / Storage ....................62 7.2.1 Storing the Platinum Brewer ..............62 8 Troubleshooting ..........................63 Warning message list ....................63 Error message list .......................64...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 SAFETY INSTRUCTIONS Basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewing equipment. Food-Contact Parts We recommend that you clean and sanitize all parts in contact with food prior to installation and use.
Should any additional repairs need to be done, they will be charged to the customer. Equipment or parts will not be accepted without a prior notification to Cafection. Please return your warranty card to Cafection via mail or fax to validate your warranty and to register your unit for part upgrades.
Please contact the Customer Service department to obtain an authorization number. It is important to fax a copy of the original invoice to Cafection at 1-800-463-2739 for approval. Do not destroy any parts before receiving a written confirmation that this part will or will not be credited or exchanged.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 INITIAL SETUP Before you install the brewer on location, we strongly suggest that it be unpacked,inspected and bench tested before it leaves your warehouse. On-site installation requirements 3.1.1 Operating environment...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Unpacking For each brewing equipment kit you should have the following boxes. 1 box for the brewer + 1 box for the canister and accessories ( You should have 1 more box if you ordered an optional plastic chute kit) To remove the unit from the box, carefully cut the straps holding the box in place on the skid and then lift the box up.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Levelling the Equipment For optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so can create variations in product delivery.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.4.2 Adjusting the Tank Overflow Float It is important to verify that the float is positioned properly in the overflow cup because it can move around in transportation. If this float is not properly in place the switch will not be activated and the unit will automatically shut down sensing an overflow situation.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3 Bean Canister Installation 3.5.1 Install the 3 Bean Canister Unpack the 3 bean canister. Open the cover of the grinder protector. Install the canister on the shelf by aligning...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Water Line Connection This equipment must be installed in compliance with applicable Federal, State, Provincial and/or Municipal plumbing codes having jurisdiction. Make sure that the equipment is unplugged before proceeding with the water supply installation.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Electrical Connection This equipment must be installed in compliance with applicable Federal, State, Provincial and/or Local electrical codes having jurisdiction. Make sure: - The equipment is OFF before plugging it in, - The equipment has its own electrical outlet and - NO extension cord is used.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Water Temperature This equipment has a coffee brewing setpoint of 200° F water temperature offer a consistent beverage quality to the users. There is a +/- 2° F tolerance.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Drip Tray and Overflow Installation 3.9.1 Overflow tray Installation 1. Screw the overflow drip tray support (05CAB11) under the base of the brewer using the 2 screws included. 2. Take out the 2 wires with connector found inside the brewer using the chute hole and connect them to the 2 connectors of the overflow drip tray (05ASS30).
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.9.2 Drip Tray Installation 1. Insert the drip tray support (11DOR07) in the door and screw it to the door with the two 8-32 Thread rolling screws.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.10 Loading Products 1. Unlock the main door 2. Remove the plastic top cap 3. Remove the canister lid which you wish to fill 4. Do not overfill the canisters For the 3 beans canister: Unlock the cover of the canister and open the plastic top cap.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.11 Chute System Installation Metal bracket of the front panel Metal bracket of the brewer assembly Front panel Waste chute Chute base 1. Open the door of the equipment;...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.12 Brewer and whipping system Untighten the screw that Remove the tube support, (it will be holds the tube support. retained by the tubes). Disconnect the coffee whipper wire (in the back of the whipper protector).
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INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Remove the spout with the coffee Cut the filter paper. Then lower whipper by simply pulling it towards you. the latch of the brewer to unlock it.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.13 Filter Paper Installation 1. Make sure the power of the brewer is turned 2. Place the filter paper roll on the support bracket so that it dispenses on the left hand side; (See the diagram inside the brewer) 3.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.14 Removing printer (Optional) 3.14.1 Replacing printer paper 1. Push the button in top right corner so the front panel opens completly as shown below. Front panel...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.15 Testing Installation It is important to have the equipment performing several cycles before completing the installation. It is important that you order at least 2 of each product selections to insure that the brewer is operating as per the specifications laid out in this manual.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.17 Main Board 24V DC Output Overflow Coffee & Filter paper soluble Low water level motors 24V DC Output motor & valves Eeprom Microcontroller Unused Unused Link port #1...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.17.1 Main Board (PCB) Description Interactive switches and buttons Green LEDs 1. Reset Button (Red) The green led will illuminate to indicate Pressing this button will reset the main the following status.
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INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 The microcontroller, also known as the Eprom, can be swapped to incorporate new improvements to the programming. · Use the necessary precautions for handling static sensitive devices.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.18 Removing flash card 3.18.1 Accessing flash card installed inside the brewer Flash card in the newest models of Total 1 are accessible from inside the door. You can find it below the main board as shown below.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.18.2 Accesing the computer installed inside the fascia Flash card in the older models of Total 1 are accessible by removing the fascia of the brewer. 1. Loosen the three top screw holding the fascia and completely unscrew the others.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 3.18.3 Removing the flash card To remove the flash card stand on the left side of the machine and push the button, under the display, until the flash card is free. To prevent the card from falling put a hand under it.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 SERVICE SOFTWARE User levels User level 1: End user, product selection and dispensing. No service can be made by users lever 1. User level 2: Service personnel for basic maintenance. Door key needed. No password.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Service Screen To get to the screen below press the setup (white) button (SW2 as shown in section 3.17) on the main board inside the door. The service tab will be displayed on the screen.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.2.1 Carafe mode The carafe mode is always free and each drink is counted as a free vend in the sales counters. When you press the button ‘‘Fill a carafe’’ in setup mode the screen will automatically return to the selection screen.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Status Screen To get to the screen below press the setup (white) button (SW2 as shown in section 3.17) on the main board inside the door of the machine and press the STATUS tab.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Recipes Screen To get to the screen below press the setup (white) button (SW2 as shown in section 3.17) on the main board inside the door of the machine and press the RECIPES tab.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.5.2 Liquids and ingredients tab Please contact Technical Support for the whole information about our Service Software service@cafection.com 1 800 561-6162 1. This line shows the recipe you are modifying.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.5.2.1 Sample pop-up explanation 1. These buttons allow the operator to have a sample of ALL the dry ingredients of the tested recipe. To weight the ingredients MAKE SURE that a container is placed under each product dispenser.
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INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Move 3 : Brewer motor moving time. A brewer position setting. It is the position where the brewer piston stops before restarting to dispense into the cup.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.5.4 Fast settings tab The fast settings is a tool that helps you set the recipes all at once instead of doing it one by one, which is more laborious.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.6.1 System 1 tab (continued) The text below refers to the previous page. 1. This button is used to set the language of the system. To change the language select which language you want to set then press SAVE ALL.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.6.3 Tools tab 1. Pushing this button will open the touch screen utility screen. Only use the options and tools in the ‘‘Tools’’ tab of the utility screen. ‘Draw Test’ Make a drawing on screen to test the accuracy of the touch screen calibration.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.6.4 Network tab 1. This is used to enable the network. 2. This is used to refresh the network list. 3. This is used to log on an invisible wireless network. To do so you must know the...
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INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 The text below refers to the previous page. 2. This allows you to change the serial number of the unit if you have changed the flash card. Anytime you change a flash card, make sure the serial number in this box is the same as the serial number inside the machine over the fan.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Audits Screen 4.7.1 Permanent counters To get to the screen below press the setup (white) button (SW2 as shown in section 3.17) on the main board inside the door of the machine and press the AUDITS tab. This tab indicates the amount of drinks sold since the machine as been built.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 4.7.3 User counters This tab indicates the amount of drinks ordered by each user set in the ‘‘User and authorization’’ since the last time that the counters have been erased. It also indicates the total sales, free vends and vends in cash value.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 CLEANING AND SANITIZING Automatic Rinsing Function To use the auto rinse function press the rince text box and follow the instructions that will appear on the screen.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 FREQUENCY: There are two important variables that need to be considered when evaluating cleaning and sanitizing frequencies: · Product consumption · Water quality Since the expected customer usage may vary from one location to another, the cleaning and maintenance is recommended upon the given time lines or cycle counts, which ever comes first.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Overall Cleaning It is important to keep the brewer and its surroundings clean and tidy. Inspect your brewer both inside and out upon each visit and clean where needed. Please make sure that the unit is clean, safe and functioning before you leave.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 5.6.3 Emptying the waste bin Frequency: Daily or every 200 cycles* After each coffee cycle, the spent grounds and used filter paper are automatically discarded into the waste bin located in the stand.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Interior Parts Cleaning & Sanitizing For sanitary reasons, do not use soap or detergent inside the brewer. Use hot water for on-site sanitation or suitable chemical products in the shop. Wiping with towels or cloths can recontaminate sanitized food- contact surfaces.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 5.7.2 Soluble Canisters Removing whipping assembly for cleaning Frequency: Weekly or every 200 cycles If there is residue, remove the assembly for manual cleaning under hot water: 1.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Mixing chamber tube 5.7.4 Coffee Brewer Brewer retainer funnel Sanitizing the Brew Chamber: Frequency: Weekly or every 200 cycles 1. Place a large cup or other suitable container below the dispensing nozzle to catch the HOT rinse water;...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Brewer Assembly Sanitizing Treatment Frequency: Quarterly or Every 3,000 Cycles Regular sanitation treatments of the brewer assembly prevents residue from affecting the vacuum in the brewer mechanism and altering taste in the beverage delivered.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 5.7.6 Stainless Coffee Chute Frequency: Monthly or every 1,000 cycles 1. Open the door of the machine; 2. Remove the filter paper; 3. Remove the grinder protector;...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 5.7.7 Plastic Chute of the 3 Bean Canister Frequency: Monthly or every 1,000 cycles 1. Open the door of the machine; 2. Remove the plastic top fitting part;...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 PREVENTIVE MAINTENANCE All major parts of this unit need to be maintained as per the schedule to honor the warranty and to prevent them from failing. With adequate maintenance you will extend the life of your unit and deliver a consistent high quality beverage.
We recommend having your brewer assembly swapped with a new one that you have on hand and returned to Cafection for Preventive Maintenance every 25,000 coffee cycles. For a minimum charge, CAFECTION will completely clean and replace all necessary parts such as the cylinder, the piston seal and the screen and seal which are all responsible for the vacuum extraction and coffee taste in the cup.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Water Outlet Valves Quarterly or every 10,000 cycles To avoid any problems related to mineral deposits over time, we recommend having the 3 valves swapped, and rebuilt in your shop with the kits included in the spare parts briefcase. Refer to the manufacturer’s instructions included with the valve kit.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Hot Water Tank PM: every 60,000 Cycles, quarterly inspection Water level switch To avoid any problems related with mineral deposits Heater Switch over time, we recommend having the water tank assembly delimed to remove all scale in the unit.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Grinder PM: every 100,000 Cycles, quarterly inspection The grinder used in the equipment is a large commercial grade burr grinder that minimizes the temperature increase in the finished product of ground coffee. The motor of the grinder has a lifetime warranty.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 SERVICING PARTS This section is intended to assist you in servicing various parts of the unit. Draining the Hot Water Tank We recommend allowing 3 hours for the hot water to cool prior to emptying the tank. Make sure you have a 0.8 gallon container suitable for holding hot water.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Shutdown / Storage Should you need to store this brewing equipment for an extended period of time, follow this procedure to avoid any risk of injury or damage to the equipment.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Troubleshooting There are two type of service messages : Warnings and Errors. Warnings will temporaly disable some features while errors will put the coffee brewer out of order.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Error message list Lost communication with coffee machine controller. The link between the computer system and coffee brewer is broken. The coffee brewer might be out of power while the computer system is ok.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Error message list (continued) Low water level in tank. The water tank tank failed to fill to maximum within the required time. The water inlet valve is de- activated as a safety.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Annex 1 Full maintenance schedule INNOVATION Total 1 Rev 8 06/2013...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Annex 2 Monthly maintenance schedule INNOVATION Total 1 Rev. 8 06/2013...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Annex 3 Weekly maintenance schedule INNOVATION Total 1 Rev 8 06/2013...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Annex 4 Waste chute position without filtration system INNOVATION Total 1 Rev. 8 06/2013...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Annex 5 Waste chute position with filtration system INNOVATION Total 1 Rev 8 06/2013...
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Annex 6 Touch screen calibration procedure Touch screen calibration is needed every time the compact flash card is replaced or if a misbehavior of the touch screen is noticed.
INSTALLATION AND SERVICE MANUAL FOR INNOVATION Total 1 Bean-Cup Brewer www.cafection.com (800) 561-6162 Annex 6 Touch screen calibration procedure (continued) 4.Press in the center of the circles as they appear. 5. Once it’s done press ‘‘OK’’ in the ‘‘Linearization is ok’’ box.