Summary of Contents for Cafection Total Lite Innovation Series
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SERVICE & INSTALLATION MANUAL for Innovation Series Total Lite The image presents the Total Lite with optional short bean hopper. Manufactured by: Cafection Ventures Inc. 2355, avenue Dalton, Québec (Québec) G1P 3S3 Canada Tel.: 800-561-6162 Fax: 800-463-2739 service@cafection.com www.cafection.com Revision 11...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Table of Contents 1 SAFETY INSTRUCTIONS ........................5 Food-Contact Parts ........................5 Warnings ............................ 5 Power Supply ..........................5 Disconnect the equipment if: ...................... 5 2 WARRANTY ............................. 6 Warranty Policy ..........................
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SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 5 USER INTERFACE ..........................31 Selection Interface........................31 Carafe Mode ..........................34 Iced Coffee ..........................35 Selection Keyboard for the People with Disabilities (Optional) ........... 36 6 SERVICE MODE ............................ 37 Users Levels ..........................
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SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 8 PREVENTIVE MAINTENANCE ......................68 Preventive Maintenance (PM) Schedule ................... 68 Brew Group Assembly ......................69 Outlet Valves ........................... 70 Water Tank ..........................71 Grinder ............................. 72 9 PARTS MAINTENANCE ......................... 73 Hot Water Tank Draining......................
Basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewing equipment. Food-Contact Parts Cafection recommends cleaning and sanitize all parts in contact with food prior to installation and use. See Cleaning and Sanitizing (section 7) for more details.
WARRANTY Warranty Policy Cafection hereby certifies that the products it manufactured are, to the best of its knowledge, free from all defects and faulty workmanship. The following warranties and conditions are applicable: • All parts in contact with water (outlet valves, heating element, probe, inlet valve, thermostat and tank float) are warranted against material defects for a period of 90 days from the date...
Contact the Customer Service Department to obtain a Return Merchandise Authorization (RMA) number. Send a copy of the original invoice to Cafection by fax at 800-463-2739 or by email at service@cafection.com for approval. No parts must be destroyed before receiving a written confirmation from Cafection about credit or exchange possibilities.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 REFERENCE DRAWINGS External View Bean hopper Plastic top lid Plastic front (Fascia) Metal door Touch screen Door lock Back splash Drip tray grill Drip tray INNOVATION TOTAL LITE Rev. 11 05/2018...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Rear View Top fitting part Water tank access door Water tank Outlet valve Back panel Overflow cup Level glides Breaker box LAN port (old version) Overflow tray Water inlet IF YOUR MACHINE IS EQUIPPED WITH A LAN PORT (RJ45), BE CAREFUL WHEN REMOVING THE BACK PANEL.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Internal view Soluble canisters Main board (See section 4.15) COM connection Coffee grinder (Behind the protector) Filter paper Soluble mixing chamber Brew group Front panel Spout Waste bin Hot water...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Brewer Assembly Funnel Brew chamber Yoke Wheel Serial number (on the back) Cylinder Coffee spillway Piston Aluminum frame INNOVATION TOTAL LITE Rev. 11 05/2018...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Brewing Process Step 1 Rise of the piston The ground coffee and the water are dispensed into the brew chamber during the rising of the piston. This action compresses the air in the cylinder and forces it through the coffee mixture in the brew chamber, thereby agitating the brewing coffee.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Hot Water Tank Make sure the equipment is unplugged when servicing. Water tank Access the hot water tank by removing the back panel. See images below for tank lid details.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 INITIAL SETUP Before installation of the brewer on location, it is strongly suggested to unpack, inspect and bench test the machine before it leaves the warehouse. On-Site Installation Requirements 4.1.1...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Unpacking Each brewing equipment kit should include the following boxes: one (1) box for the brewer which holds one (1) box for the hopper and accessories. Small accessories are in the internal waste bin, inside the machine.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Leveling the Equipment For optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so can create variations in product delivery. 1. Place a level on the top of the equipment.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Bean Hopper Installation Hopper Unpack the bean hopper. Install the hopper on the shelf by aligning the transmissions with the three (3) motors already fixed on the shelf and the two (2) pins on the other side of the shelf.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Water Line Connection This equipment must be installed in compliance with applicable federal, State, provincial and/or municipal plumbing codes having jurisdiction. Make sure that the equipment is unplugged before proceeding with the water supply installation.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Electrical Connection This equipment must be installed in compliance with applicable federal, state, provincial and/or local electrical codes having jurisdiction. Make sure: - The equipment is OFF before plugging it in.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Water Temperature This equipment has a coffee brewing setpoint of 200 °F water temperature to ensure a consistent beverage quality. There is a +/- 2 °F tolerance. This data represents an average and will not correspond to the temperature of a manual measurement.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 4.10 Drip Tray Installation Place the drip tray grill on the drip tray (include in the accessories box). Then slide the tray under the machine and find the two (2) hooks to secure it in place. See image below for reference.
- Coffee 2 - Coffee 3 B - Soluble (French Vanilla) C - Soluble (Hot Chocolate) Caution! Flavored beans can contain ethyl alcohol that could affect the bean hopper’s longevity. Cafection do not recommend using flavored beans. INNOVATION TOTAL LITE Rev. 11 05/2018...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 4.12 Chute Kit Installation (Optional) 1. Open the brewer’s door. 2. Insert the chute base inside the chute hole of the cabinet. 3. Insert the waste chute into the chute base.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 4.13 Filter Paper Installation Make sure the brewer is ON. 1. Place the filter paper roll on the bracket so it dispenses on the left-hand side (see the diagram below).
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 4.14 Installation Verification It is important to perform several brew cycles on the equipment before completing the installation. At least two (2) cups of each product selection should be ordered to ensure that the brewer is operating as per the specifications laid out in this manual.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 4.15.1 Main Board (PCB) Description LEDs light up to indicate the following statuses: Interactive Switches and Buttons 1. SW1 Setup Button (White) Power 5V OK This button gives access to the...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 4.16 Flash Card Replacement The flash card can be replaced to make improvements and updates to the machine’s program. The flash card holds the GUI software (graphical user interface).
800-561-6162 4.17 Coin Changer and Bill Acceptor The Total Lite software and hardware are tested and developed using CoinCo products. Cafection suggests using the same brand for complete compatibility. The following models have been tested and work with the Total Lite: - MDB Coin acceptor 9300GX...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 USER INTERFACE Selection Interface The user interface is divided into five (5) steps: 1. Select a drink family. 2. Select a beverage family. 3. Select size. 4. Select strength.
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SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 When selecting the "Coffee Drinks" family. Select Beverage *Hot water is available in all three (3) beverage families. (Choose Size, then Press "Go" to brew.) Select Size Select Strength *Additional Options: "Whip Coffee"...
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SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 When selecting the "Hot Beverages" and the "Gourmet" families. Select Beverage Select Size Size for the "Gourmet" family are predetermined, except for Hot Water. Select Strength *Additional Option: "Whip Coffee" (coffee-based beverages) &...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Carafe Mode Carafe mode is only available for users with level 2 or up (see section 6.1) and for users that have been granted access in the Users List and Rights Management (see section 6.6.5).
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Iced Coffee The coffee brewed by the machine is hot. It cools down on contact with ice. The machine does not make ice. To order this beverage, an ice machine is required.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Selection Keyboard for the People with Disabilities (Optional) (Keyboard compliant with ADA: Americans with Disabilities Act) The selection keyboard is located lower than the touchscreen to help people who are not able to reach the screen or are not comfortable using it to order coffee easily.
Access to all tabs and subtabs in Service mode. Factory password for this level: admin Cafection highly recommends to change those passwords. To access Service mode, open the brewer’s door and press on the SW1 button on the main board (see section 4.15).
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Service Tab To access the screen below, press the SW1 button (white) on the main board inside the brewer’s door (see section 4.15). The Service tab is the first screen to be displayed.
7. This button is used to reset the waste bin counter. 8. This button gives access to the Online Ordering interface to send an order through Cafection’s Management Tool PRO. It is only available when the coffee brewer is connected to a cellular or a wireless network.
For more help, press the (?) icon. Cafection recommends setting the alert at 200 coffees for the filter paper and at 25% for the soluble canisters. 10. This button is used to exit Service mode.
Ethernet link OK: Ethernet link is activated and coffee machine is connected to the network. 11. Activation key of the brewer. It is used to register the machine on Cafection’s Management Tool. 12. Error log keeping the last 50 events in memory, accessible remotely on Cafection’s Management Tool.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Password Pop-Up This pop-up window will appear when pressing the Recipes, System or Audit tabs. The user needs to type in his or her password using the alphanumeric keyboard, then press on ENTER.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 A These buttons are used to get a sample of all the dry ingredients of the tested recipe, in the desired strength. In order to weigh the ingredients, make sure to place a container under ALL product dispensers used for the recipe.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.5.3 Brew Cycles & Fast Settings Subtab Brew Cycle Settings Interface 1. This table is used to set the brew cycles and extra grind time. Press on the quantity to modify and enter the desired number of units using the numeric keyboard.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.5.3 Brew Cycles & Fast Settings Subtab (Continued) Brew Cycle Settings Interface (Continued) Move 3 Position where the piston stops before dispensing the coffee into the cup. A setting too high will prematurely open the brew chamber, causing a mess of wet coffee grounds inside the machine.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 System Tab To access the screen below, press the SW1 button (see section 4.15) on the main board inside the door and select the System tab. 6.6.1 System1 Subtab 1. This drop-down menu is used to set the language of the system.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.6.2 System 2 Subtab 1. This button gives access to the Maintenance interface. This interface displays the maintenance counters where each use of a component is recorded. The components requiring maintenance are highlighted in red. To reset a component’s counter, press on the "Reset"...
7. This button creates an online backup file (the machine needs to be connected to a cellular or a wireless network) on Cafection’s Management Tool. The following data are saved in the backup: values of each recipe, configurations, brew cycles, Energy Saving schedules, Free Vend schedules, maintenance data and machine users list.
- Service Log. - Email Alerts. - Cafection’s Management Tool. - Error Log. 3. This button is used to view the coin changer status. If there is no coin changer in the machine or if it is not plugged correctly, this button will not be visible.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.6.4 Network Subtab This section is used to connect the brewer to the internet. Use the checkboxes on the left to select the desired connection. Ethernet Cable (Wired Network) To connect the machine to a wired network, plug a network cable in the LAN port (RJ45) at the back of the brewer (no password required).
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.6.4 Network Subtab (Continued) Wi-Fi (Wireless Network) To connect the brewer to a wireless network (Wi-Fi), check the "Wi-Fi" box and select the desired network in the list. The security type of the network should automatically be determined by the brewer. If the brewer cannot determine the type of security, select it manually.
Make sure that at least one of the signal lights is on. If no signal is detected, move the antenna. If the problem persists, a high-gain antenna can be ordered at Cafection. For more details, contact Customer Service department at 800-561-6162, ext. 311, or at salesorder@cafection.com.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.6.4 Network Subtab (Continued) There are three (3) ways to verify if the brewer has successfully been connected. 1. Under the Status tab. xxxxxx-xxxxxxxxx The network status indicates xxxx-xxxx-xxxx-xxxx "Cell.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.6.5 Admin Subtab The Admin subtab is available to level 4 users only. xxxx-xxxx-xxxx-xxxx 1. This button is used to create a list of users authorized to activate Carafe mode, Free Vend mode and/or order one free drink directly from the selection screen.
2. This field is used to enter the serial number of the coffee brewer. For proper functioning of Cafection’s Management Tool, the serial number must be the same as the one on the sticker inside the machine, under the fan.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Audit Tab To access the screen below, press the SW1 white button (see section 4.15) on the main board inside the door and select the Audit tab. 6.7.1 Permanent Sales Count...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 6.7.3 User Sales Count This counter records the quantity of carafes and free vends ordered by each user authorized under Users Lists and Right Management (see section 6.6.5). To reset the User Sales Count, press on the "Erase Counter" button.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 CLEANING AND SANITIZING "Auto Rinse" Button To perform a rinse, press the "Auto Rinse" button and follow the instructions on the screen. WARNING! Make sure to place a container large enough (size will be specified on the screen).
- Mild nonabrasive detergent for exterior cleaning. - Urn cleaner for brew group and grinder. - Spare parts to swipe with the ones that need to be sent to Cafection for extensive cleaning. - Garbage bags for the waste bin.
Exterior Cleaning Frequency: daily To minimize scratching and preserve a neat appearance, Cafection recommends using a clean damp sponge or soft cloth. Use a nonabrasive detergent to clean the exterior of the unit and the base cabinet. After removing all food soils, thoroughly dry with a clean, soft cloth.
It is very important not to yank on the filter paper. Doing so may result in a malfunction of the machine. When using the internal waste bin provided with the unit, Cafection recommends setting the counter to 25 cycles using standard 8, 10 and 12 oz cups.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Interior Parts Cleaning & Sanitizing For food safety reasons, do not use soap or detergent to clean the inside of the brewer. Use hot water or chemical products recommended by the manufacturer. Wiping with towels or cloths can recontaminate sanitized food-contact surfaces.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 7.7.2 Soluble Canisters Soluble Whipper Assembly Frequency: weekly or every 200 cycles If there is product accumulation, remove the soluble whipper assembly for manual cleaning under hot water. 1. Remove the tube from the base.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Mixing chamber Brew chamber tube retainer funnel 7.7.3 Brew Group Brew Chamber and Funnel Frequency: weekly or every 200 cycles 1. Place a large cup or container under the dispensing nozzle to collect the hot rinse water.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Brew Group Assembly Sanitizing Treatment Frequency: quarterly or every 5,000 cycles Regular sanitation treatments of the brew group assembly prevent residue from affecting the vacuum in the mechanism and altering the taste of the beverages.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 7.7.5 Stainless steel Coffee Chute Frequency: monthly or every 1,000 cycles With knocker (for previous brewer version) 1. Open the door of the machine. 2. Remove the filter paper.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 7.7.6 Bean Hopper Plastic Funnel Frequency: monthly or every 1,000 cycles 1. Open the door of the machine. 2. Remove the plastic top lid. 3. Unscrew and remove the top fitting part.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 PREVENTIVE MAINTENANCE All important parts of the unit must be maintained as per the preventive maintenance schedule to honor the warranty and to avoid possible defects. Adequate maintenance will extend the life of the coffee machine and deliver a consistent high quality beverage.
Inspection: quarterly Preventive maintenance: every 10,000 cycles To avoid any issue related to mineral deposits, Cafection recommends rebuilding all five (5) outlet valves at the same time using the valve repair kits (PETAN45, one kit needed for each valve). The manufacturer’s instructions are provided with each valve kit.
Water Tank Inspection: quarterly Preventive maintenance: every 60,000 cycles Water level switch To avoid any issue related to mineral deposits, Cafection recommends having Heater safety the water tank assembly delimed to remove switch all scale in the unit. The heating element,...
The ground coffee particles’ size playing a key role in the coffee extraction and taste, it is important to change the grinder’s burrs in accordance with the preventive maintenance schedule. Contact Cafection’s Technical Support at service@cafection.com or 800-561-6162, ext. 310 to order parts or for additional information.
This section covers the servicing of various parts of the unit. Hot Water Tank Draining Cafection recommends allowing three (3) hours for the water to cool down prior to emptying the tank. Make sure a bucket of a minimum of 0.8 gallon suitable for holding hot water is available.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Shutdown and Storage If this brewing equipment needs to be stored for an extended period of time, follow this procedure to avoid any risk of damage to the machine.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Brew Group Assembly Removing the brew group 1. Open the main door. 2. Go in service mode by pressing SW1 white button (See section 4.15). 3. Select change filter paper once.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 Main Board Like all electronic main boards, they are very sensitive to power surges in the building. If this is your reason for changing the main board and this persists, verify your power source. Use the necessary precautions for handling static sensitive devices.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 TROUBLESHOOTING There are two (2) types of service messages: Warnings and Errors. Warnings will temporarily disable some features, while errors put the coffee brewer out of order. 10.1 Warning Messages List FILTER PAPER ROLL EMPTY The coffee brewer is out of filter paper.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 10.2 Error Messages List LOST COMMUNICATION WITH THE MAIN BOARD The link between the computer screen and the coffee brewer is broken. The main board of the brewer might be out of power.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 10.2 Error Messages List (Continued) LOW WATER LEVEL IN TANK The water tank failed to fill completely within the prescribed time. The water inlet valve is deactivated for safety reasons.
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the grinder burrs.
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the grinder burrs.
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the grinder burrs.
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 ANNEX 4 WASTE CHUTE POSITION INNOVATION TOTAL LITE Rev. 11 05/2018...
SERVICE & INSTALLATION MANUAL for Innovation Series’ Total Lite www.cafection.com 800-561-6162 ANNEX 5 REQUIRED CLEARANCE INNOVATION TOTAL LITE Rev. 11 05/2018...
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