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Summary of Contents for Cafection Encore 29
- Page 1 SERVICE & INSTALLATION MANUAL Images may vary from the actual product. Manufactured by: Cafection Ventures Inc. 2355, avenue Dalton, Québec (Québec) G1P 3S3 Canada Tel.: 800-561-6162 Fax: 800-463-2739 ETINSA - Revision 3 service@cafection.com www.cafection.com...
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Page 2: Table Of Contents
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Table of Contents 1 SAFETY INSTRUCTIONS ........................5 Food-Contact Parts ........................5 Warnings ............................ 5 Power Supply ..........................5 Disconnect the equipment if: ...................... 5 2 WARRANTY ............................. 6 Warranty Policy .......................... 6 Warranty Return Procedure ...................... - Page 3 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6 SERVICE MODE ............................ 30 Users Levels ..........................30 Service Tab ..........................31 Status Tab ..........................33 Password Pop-Up ........................34 Recipes Tab ..........................34 6.5.1 Customization Sub Tab .................... 34 6.5.2...
- Page 4 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 7.8.7 Fans ........................63 8 PREVENTIVE MAINTENANCE ......................64 Preventive Maintenance (PM) Schedule .................. 64 Tools recommended for servicing the coffee brewer ..............64 Brew Group Assembly ......................65 Outlet Valves .......................... 66 Hot Water Tank ........................
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Page 5: Safety Instructions
Basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewing equipment. Food-Contact Parts Cafection recommends cleaning and sanitizing all parts in contact with food prior to installation and use. Warnings To minimize the risk of fire or electric shock, do not expose this equipment to rain or moisture. -
Page 6: Warranty
800-561-6162 WARRANTY Warranty Policy Cafection hereby guarantees that the products it manufactured are, to the best of its knowledge, free from all defects and faulty workmanship. The following warranties and conditions are applicable: • All parts in contact with water (outlet valves, heating element, temperature probe, level probes, reference probe, inlet valve and thermostat) are warranted against material defects for a period of 90 days from the date of shipment. -
Page 7: Warranty Return Procedure
Contact the Customer Service Department to obtain a Return Merchandise Authorization (RMA) number. Send a copy of the original invoice to Cafection by fax at 800-463-2739 or by email at service@cafection.com for approval. No parts must be destroyed before receiving a written confirmation from Cafection about credit or exchange possibilities. -
Page 8: Reference Drawings
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 REFERENCE DRAWINGS External View Top lid Product loading door Product loading door lock Product window Touch screen Door lock Plastic front (fascia) Back splash Cup holder Drip tray grill Drip tray ENCORE 29 Rev. -
Page 9: Rear View
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Rear View Coffee beans feeding motors Grinder motor Antenna Outlet valves Water tank Blower Computer’s motherboard Main board (hidden, see Annex 3) Adjustable legs Breaker box Overflow drip tray Back panel... -
Page 10: Internal View
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Internal View Ground coffee Milk powder chute canister Bean hopper Hot chocolate canister Filter paper French vanilla canister Soluble whipping chambers Brew group Side skirt Waste bin Accessories storage area Coffee... -
Page 11: Brew Group Assembly
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Brew Group Assembly Funnel Brew chamber Yoke Wheel Manufacturing date (on the back) Cylinder Coffee spillway Piston Aluminum frame ENCORE 29 Rev. 3 09-2017... -
Page 12: Brewing Process
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Brewing Process Step 1 - Rise of the Piston The ground coffee and the water are dispensed into the brew chamber during the rising of the piston. This action compresses the air in the cylinder and forces it through the coffee mixture in the brew chamber, thereby agitating the brewing coffee. -
Page 13: Hot Water Tank
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Hot Water Tank Access the water tank by removing the back panel. Make sure the equipment is unplugged when servicing. If the error message ''Low Water Level in Tank'' is frequently displayed or if the... -
Page 14: Bean Hopper Installation
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Bean Hopper Installation The hopper is already installed in the brewer when shipped. To remove it for cleaning or servicing, follow the steps below. 1. Open the brewer’s door. 2. Pull down the bean hopper retaining pin. -
Page 15: Water Temperature
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Water Temperature This equipment has a water temperature setpoint of 200 °F to ensure a consistent beverage quality. There is a +/- 2 °F tolerance. This data represents an average and will not correspond to the temperature of a manual measurement. -
Page 16: Initial Setup
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 INITIAL SETUP Before the installation of the brewer on location, it is strongly suggested to unpack, inspect and bench test the machine at the warehouse. On-Site Installation Requirements 4.1.1 Operating Environment Equipment is for indoor use only. -
Page 17: Brewer Specifications
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Brewer Specifications 4.2.1 Hopper & Canister Capacities Whole bean hopper, left section ..... 4.2 lbs (1.9 kg) Whole bean hopper, middle section ..3.4 lbs (1.5 kg) Whole bean hopper, right section ... 2.0 lbs (0.9 kg) Soluble milk ........... -
Page 18: Unpacking
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Unpacking To remove the unit from the box, carefully cut the straps holding the box in place on the skid. Remove the top of the packaging, then pull up the unit’s box. Inspect the unit to see if any damage occurred during shipment. -
Page 19: Leveling The Equipment
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Leveling the Equipment For optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so can create variations in product delivery. 1. Open the brewer’s door and place a level on a flat surface (coffee bean shelf or internal waste bin shelf). -
Page 20: Water Line Connection
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Water Line Connection This equipment must be installed in compliance with applicable federal, state, provincial and/or municipal plumbing codes having jurisdiction. Make sure that the equipment is unplugged before proceeding with the water supply installation. -
Page 21: Electrical Connection
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Electrical Connection This equipment must be installed in compliance with applicable federal, state, provincial and/or municipal electrical codes having jurisdiction. Make sure: - The equipment is OFF before plugging it in. -
Page 22: Loading Products
Soluble 1 (milk powder) coffees Soluble 2 (hot chocolate) Soluble 3 (French vanilla) Caution! Flavored coffee beans can contain ethyl alcohol that could affect the bean hopper’s longevity. Cafection do not recommend using flavored beans. ENCORE 29 Rev. 3 09-2017... -
Page 23: Filter Paper Installation
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Filter Paper Installation Make sure the brewer is ON. 1. Place the filter paper roll on the bracket so it dispenses on the left-hand side (see the diagram below). 2. Access Service mode by tapping in order on the top left, bottom left and bottom right corners of the screen and enter NIP 5657 (see section 6). -
Page 24: Chute Kit Installation (Optional)
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 4.10 Chute Kit Installation (Optional) 1. Open the brewer’s door, remove the internal waste bin and remove the coffee spout. 2. Insert the chute base inside the chute hole of the cabinet. Make sure the shortest side points to the back of the machine. -
Page 25: Installation Verification
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 4.11 Installation Verification It is important to perform several brew cycles on the equipment before completing the installation. At least two (2) cups of each product selection should be ordered to ensure that the brewer is operating as per the specifications laid out in this manual. -
Page 26: User Interface
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 USER INTERFACE Selection Screen Interface The selection screen interface is divided into three (3) steps: 1. Select a beverage. 2. Define beverage options (blend, strength, size and milk if applicable). 3. Brew. -
Page 27: Carafe Mode
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Carafe Mode Carafe mode is only available for users with level 2 access or above (see section 6.1) and for users that have been granted access in the Users List and Rights Management section of the Admin sub tab (see section 6.6.6). -
Page 28: Iced Coffee
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Iced Coffee The coffee brewed by the machine is hot. It cools down in contact with ice. The brewer does not make ice. To order this beverage, an ice machine is required. -
Page 29: Selection Keyboard For People With Disabilities (Optional)
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Selection Keyboard for People with Disabilities (Optional) (Keyboard compliant with the ADA: Americans with Disabilities Act) The adapted selection keyboard is located lower than the touch screen to help people who are not able to reach the screen or are not comfortable using it to order coffee easily. -
Page 30: Service Mode
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 SERVICE MODE Enter Service mode to change recipes, access drinks counters or edit different options on the brewer. Tap on the top left, bottom left and bottom right corners of the screen, in that particular order to enter Service mode (as shown in this image). -
Page 31: Service Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Service Tab To access the screen below, tap in order on the top left, bottom left and bottom right corners of the screen (see section 6). The Service tab is the first screen to be displayed. - Page 32 For more help, press the (?) icon. Cafection recommends setting the alert at 25% for each product. 10. This button is used to clean and sanitize the brew group and the grinder using recommended products.
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Page 33: Status Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Status Tab To access the screen below, tap in order on the top left, bottom left and bottom right corners of the screen (see section 6) and select the Status tab. 1. Service Notes. Allows the technician to enter the servicing that has been performed on the machine. -
Page 34: Password Pop-Up
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Password Pop-Up This pop-up window will appear when pressing the Recipes, System, Media or Audit tabs. The user needs to type in his password using the alphanumeric keyboard, then press on ENTER. Depending on the password entered, the user will gain access to different tabs. -
Page 35: Information Sub Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.5.2 Information Sub Tab 1. This drop-down menu is used to choose the recipe requiring modifications. Coffee 1, 2 and 3 refer to bean hopper sections 1, 2 and 3 (from left to right). -
Page 36: Liquids & Ingr. (Ingredients) Sub Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.5.3 Liquids & Ingr. (Ingredients) Sub Tab All values used for the recipes are time values. The water quantity values represent the amount of time the dispensing water valve is opened. The coffee or soluble quantity values represent the amount of time the motor is running. -
Page 37: Brew Cycles & Fast Settings Sub Tab
To save any parameters changes, press on the "Exit" button and accept modifications. The Encore 29 has four (4) different brew cycles. The brew cycle is automatically selected in accordance with the coffee and water quantities in the coffee-based recipe. - Page 38 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Move 3 Position where the piston stops before dispensing the coffee into the cup. A setting too high will prematurely open the brew chamber, causing a mess of wet coffee grounds inside the machine.
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Page 39: System Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 System Tab To access the screen below, tap in order on the top left, bottom left and bottom right corners of the screen (see section 6) and select the System tab. 6.6.1 System 1 Sub Tab... -
Page 40: System 2 Sub Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.6.2 System 2 Sub Tab 1. This button gives access to the Maintenance interface. This interface displays the maintenance counters in which each use of a component is recorded. The components requiring maintenance are highlighted in red. - Page 41 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 3. This button gives access to the Energy Saving Schedule interface. This interface is used to plan sleep periods, reducing the brewer’s electricity consumption. By pressing the (+) and (-) buttons, the user can set the time frames during which the brewer will be sleeping.
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Page 42: Tools Sub Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.6.3 Tools Sub Tab 1. This button is used to set the time and date of the brewer. It is important to set the time and date to ensure the proper functioning of the following: - Service Log. -
Page 43: Network Sub Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.6.4 Network Sub Tab This section is used to connect the brewer to the internet. Use the checkboxes on the left to select the desired connection. ENCORE 29 Rev. 3 09-2017... - Page 44 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Wi-Fi (Wireless Network) To connect the brewer to a wireless network (Wi-Fi), check the "Wi-Fi" box and select the desired network in the list. The security type of the network should automatically be determined by the brewer. If the brewer cannot determine the type of security, select it manually.
- Page 45 Make sure that at least one of the signal lights is on. If no signal is detected, move the antenna. If the problem persists, a high-gain antenna can be ordered at Cafection. For more details, contact Cafection’s Customer Service department at 800- 561-6162, ext. 311, or at salesorder@cafection.com.
- Page 46 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 There are three (3) ways to verify if the brewer has successfully been connected. 1. Under the Status tab. xxxxxx-xxxxxxxxx The network status indicates xxxx-xxxx-xxxx-xxxx "Cell. Modem link OK" or "Wi-Fi link OK"...
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Page 47: Screen Saver Sub Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.6.5 Screen Saver Sub Tab The Screen Saver feature is used to promote the brewer’s available products when the machine is not in use. It can be edited in the Screen Saver sub tab. -
Page 48: Admin Sub Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.6.6 Admin Sub Tab The Admin sub tab is available to level 4 users only (see section 6.1). xxxx-xxxx-xxxx-xxxx 1. This button is used to create a list of users authorized to activate Carafe mode, Free Vend mode and/or order one free drink directly from the selection screen. - Page 49 PIN used to enter Service mode. If the passwords have been changed, lost or forgotten, a general reset must be performed. Contact Cafection’s Technical Support team for the procedure. Performing a general reset will reset all drink recipes, settings and passwords, but not the permanent sales count, the users list and the serial number.
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Page 50: Media Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Media Tab While a beverage is prepared, a video plays on screen. The Media tab is used to edit the video playlists. To access the screen below, tap in order on the top left, bottom left and bottom right corners of the screen (see section 6) and select the Media tab. -
Page 51: Audit Tab
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.7.3 Video Storage Sub Tab This sub tab contains the library of all videos downloaded on the brewer. Use Sophia — Global Management System to upload new content on the brewer (license required). -
Page 52: Users Sales Count
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 6.8.3 Users Sales Count This counter records the quantity of carafes and free vends ordered by each user authorized under Users Lists and Right Management (see section 6.6.6). To reset the Users Sales Count, press on the "Erase Counter" button. -
Page 53: Reset To Factory Settings
No changes will be processed without entering the password provided by a Cafection’s technical support agent, as requested on the screen. See section 6.6.1 to reset System 1 and System 2 sub tabs back to factory settings without affecting the recipes. -
Page 54: Cleaning And Sanitizing
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 CLEANING AND SANITIZING "Auto Rinse" Button To perform a rinse, access the Service mode by tapping in order on the top left, bottom left and bottom right corners of the screen (see section 6), then press the "Auto Rinse" button and follow the instructions on the screen. -
Page 55: Cleaning And Sanitizing Instructions
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Cleaning and Sanitizing Instructions It is important to clean and sanitize the machine on a regular basis. In order to maintain the highest beverage quality and to ensure the customers’ safety, all parts in contact with food must be cleaned and sanitized regularly. -
Page 56: Recommended Cleaning Tools
- Mild non-abrasive detergent for exterior cleaning. - Urn cleaner for brew groups and grinders. - Spare parts to swap with the ones that need to be sent to Cafection for extensive cleaning. Cleaning and Sanitizing Schedule The cleaning schedule and instructions outlined in this manual must be followed to honor the warranty, ensure consistent product quality and maintain a high level of health safety. -
Page 57: Overall Cleaning
Exterior Cleaning Frequency: daily To minimize scratching and preserve a neat appearance, Cafection recommends using a clean damp sponge or soft cloth. Use a non-abrasive detergent to clean the exterior of the unit and the base cabinet. After removing all food soils, thoroughly dry with a clean, soft cloth. -
Page 58: Waste Bin
Maximum setting = 400 Minimum setting = 0 When using the internal waste bin provided with the unit, Cafection recommends setting the counter to a maximum of 40 cycles using standard 8, 10 and 12 oz cups. If the setting is too high, the wasted filter paper could jam in the brew group and damages may occur. -
Page 59: Interior Parts Cleaning & Sanitizing
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Interior Parts Cleaning & Sanitizing For food safety reasons, do not use soap or detergent to clean the inside of the brewer. Use hot water or chemical products recommended by the manufacturer. Wiping with towels or cloths can recontaminate sanitized food-contact surfaces. -
Page 60: Bean Hopper Funnel
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 7.8.2 Bean Hopper Funnel Frequency: monthly or every 1,000 cycles 1. Turn OFF the brewer. Open the brewer’s door. 2. Pull down the bean hopper retaining pin. 3. At the same time, pull the bean hopper forward. -
Page 61: Soluble Canisters
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 7.8.4 Soluble Canisters Frequency: monthly or every 1,000 cycles It is recommended to remove, empty and clean the soluble canisters every month to avoid powder to accumulate on the walls of the canisters and alter the quality of the beverages. -
Page 62: Brew Group
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Funnel Tube retainer 7.8.6 Brew Group Brew Chamber and Funnel Frequency: weekly or every 200 cycles 1. Place a large cup or container under the dispensing nozzle to collect the hot rinse water. -
Page 63: Fans
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Brew Group Assembly Sanitizing Treatment Frequency: quarterly or every 5,000 cycles Regular sanitation treatments of the brew group assembly prevent residue from affecting the vacuum in the mechanism and altering the taste of the beverages. -
Page 64: Preventive Maintenance
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 PREVENTIVE MAINTENANCE All important parts of the unit must be maintained as per the preventive maintenance schedule to honor the warranty and to avoid possible defects. Adequate maintenance will extend the life of the coffee machine and deliver a consistent high quality beverage. -
Page 65: Brew Group Assembly
Cafection will completely clean and replace all parts requiring maintenance, including the screen and seal, the cylinder and the piston seal. -
Page 66: Outlet Valves
800-561-6162 Outlet Valves Inspection: quarterly Preventive maintenance: every 10,000 cycles To avoid any issue related to mineral deposits, Cafection recommends rebuilding all outlet valves at Hot Water Tank the same time. 17LAB26A Valve Leakage Identify the leaking valve, change it or rebuild it. -
Page 67: Hot Water Tank
Hot Water Tank 17LAB26A SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Hot Water Tank Inspection: quarterly Preventive maintenance: every 60,000 cycles Hot Water Tank 17LAB26A Heating Element Connector 1 Thermal Disk Connector 1 Hot Water Tank Heating Element Connector 2... -
Page 68: Grinder
The ground coffee particles’ size playing a key role in the coffee extraction and taste, it is important to change the grinder’s burrs in accordance with the preventive maintenance schedule. Contact salesorder@cafection.com or 800-561-6162, ext. 311, to order parts or for additional information. -
Page 69: Parts Maintenance
This section covers the servicing of various parts of the unit. Hot Water Tank Draining Cafection recommends allowing three (3) hours for the water to cool down prior to emptying the tank. Make sure a bucket of a minimum of 0.8 gallons (3 L) suitable for holding hot water is available. -
Page 70: Shutdown And Storage
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Shutdown and Storage If this brewing equipment needs to be stored for an extended period of time, follow this procedure to avoid any risk of damage to the machine. 1. Turn off the unit and unplug it from the power outlet. -
Page 71: Brew Group Assembly
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Brew Group Assembly Removing the brew group 1. Open the brewer’s door. 2. Access Service mode (see section 6). 3. Press on the "Filter Paper Install" button (see section 6.2). 4. Wait for the brew chamber to open. Cut the filter paper with scissors on both sides of the brew chamber. -
Page 72: Main Board & Computer
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Main Board & Computer Like any electronic main board, the one in this brewer is very sensitive to power surges inside buildings. If an issue persists after changing the main board, verify the power source. Use the necessary precautions for handling static sensitive devices. -
Page 73: Flash Card Replacement
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Flash Card Replacement The flash card can be replaced in order to improve and update the machine’s software. The flash card holds the GUI software (Graphical User Interface). All drink recipes, sales counters and other settings are stored in the flash card. -
Page 74: Grinder
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 Grinder Disassembling the coffee grinder 1. Unplug the main power cord. 2. Open the brewer’s door and remove the ground coffee chute. 3. Remove the back panel. 4. Unplug the grinder’s wires and unscrew the four (4) nuts securing the coffee grinder with a 3/8’’ socket. -
Page 75: Troubleshooting
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 TROUBLESHOOTING There are two (2) types of service messages: Warnings and Errors. Warnings will temporarily disable some features, while errors put the coffee brewer out of order. 10.1 Warning Messages List Filter Paper Roll Empty The unit is out of filter paper. -
Page 76: Error Messages List
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 10.2 Error Messages List Communication with the Main Board Has Been Lost. The link between the computer screen and the coffee brewer is broken. The main board of the brewer might be out of power. -
Page 77: Annex 1 Waste Chute Position
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 ANNEX 1 WASTE CHUTE POSITION ENCORE 29 Rev. 3 09-2017... -
Page 78: Annex 2 Required Clearance
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 ANNEX 2 REQUIRED CLEARANCE ENCORE 29 Rev. 3 09-2017... - Page 79 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 ENCORE 29 Rev. 3 09-2017...
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Page 80: Annex 3 Main Board
SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 ANNEX 3 MAIN BOARD 120 V AC Return / Neutral 120 Vac ENCORE 29 Rev. 3 09-2017... - Page 81 SERVICE & INSTALLATION MANUAL - Encore 29 www.cafection.com 800-561-6162 +24 V DC +24 V DC ENCORE 29 Rev. 3 09-2017...
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Page 82: Annex 4 Full Maintenance Schedule
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 80,000 cycles Replace the grinder burrs. -
Page 83: Monthly Maintenance Schedule
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 80,000 cycles Replace the grinder burrs. -
Page 84: Weekly Maintenance Schedule
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 80,000 cycles Replace the grinder burrs.
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