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Summary of Contents for Cafection Encore lite
- Page 1 SERVICE & INSTALLATION MANUAL Images may vary from the actual product. Manufactured by: Cafection Ventures Inc. 2355, avenue Dalton, Québec (Québec) G1P 3S3 Canada Tel.: 800-561-6162 Fax: 800-463-2739 ELINSA - Revision 3 service@cafection.com www.cafection.com 05/2018...
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Page 2: Table Of Contents
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Table of Contents 1 SAFETY INSTRUCTIONS ........................5 Food-Contact Parts ........................5 Warnings ............................ 5 Power Supply ..........................5 Disconnect the equipment if: ...................... 5 2 WARRANTY ............................. 6 Warranty Policy .......................... 6 Warranty Return Procedure ...................... - Page 3 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 5 USER INTERFACE ..........................29 Selection Screen Interface ......................29 Carafe Mode ..........................30 Iced Coffee ..........................31 Selection Keyboard for People with Disabilities (Optional) ............32 6 SERVICE MODE ............................ 33 Users Levels ..........................
- Page 4 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 8 PREVENTIVE MAINTENANCE ......................68 Preventive Maintenance (PM) Schedule ................... 68 Brew Group Assembly ......................69 Outlet Valves ........................... 70 Hot Water Tank ........................71 Grinder ............................. 72 9 PARTS MAINTENANCE ......................... 73 Hot Water Tank Draining......................
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Page 5: Safety Instructions
Basic safety precautions should always be followed when using electrical appliances. Read all instructions before using this brewing equipment. Food-Contact Parts Cafection recommends cleaning and sanitizing all parts in contact with food prior to installation and use. See Cleaning and Sanitizing (section 7) for more details. -
Page 6: Warranty
800-561-6162 WARRANTY Warranty Policy Cafection hereby guarantees that the products it manufactured are, to the best of its knowledge, free from all defects and faulty workmanship. The following warranties and conditions are applicable: • All parts in contact with water (outlet valves, heating element, probe, inlet valve, thermostat and tank float) are warranted against material defects for a period of 90 days from the date... -
Page 7: Warranty Return Procedure
Contact the Customer Service department to obtain a Return Merchandise Authorization (RMA) number. Send a copy of the original invoice to Cafection by fax at 800-463-2739 or by email at service@cafection.com for approval. No parts must be destroyed before receiving a written confirmation from Cafection about credit or exchange possibilities. -
Page 8: Reference Drawings
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 REFERENCE DRAWINGS External View Bean hopper Top lid Plastic front (fascia) Metal door Touch screen Door lock Back splash Drip tray grill Drip tray ENCORE LITE Rev. 3 05/2018... -
Page 9: Rear View
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Rear View Antenna Water tank Outlet valve Back panel Electric box Leveling glides Overflow tray Water inlet ENCORE LITE Rev. 3 05/2018... -
Page 10: Internal View
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Internal View Soluble canisters Main board (see section 3.6) COM connection Coffee grinder (behind the filter paper roll and protector) Filter paper Soluble mixing chamber Brew group Spout Internal waste bin... -
Page 11: Brew Group Assembly
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Brew Group Assembly Funnel Brew chamber Yoke Wheel Manufacturing date (on the back) Cylinder Coffee spillway Piston Aluminum frame ENCORE LITE Rev. 3 05/2018... -
Page 12: Brewing Process
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Brewing Process Step 1 | Rise of the Piston The ground coffee and the water are dispensed into the brew chamber during the rise of the piston. This action compresses the air in the cylinder and forces it through the coffee mixture in the brew chamber, thereby agitating the brewing coffee. -
Page 13: Main Board
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Main Board J11 - MDB port - Coin changer / bill acceptor / card reader J12 - Thermostat board J18 - 24 V DC output J22 - Numeric input (switches) J27 - 24 V DC... -
Page 14: Main Board (Pcb) Description
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 3.6.1 Main Board (PCB) Description LEDs light up to indicate the following statuses: Interactive Switches and Buttons 1. SW1 Setup Button (White) Power 5 V OK This button gives access to the... -
Page 15: Hot Water Tank
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Water tank Hot Water Tank Make sure the equipment is unplugged when servicing. Access the hot water tank by removing the back panel. See images below for tank lid details. -
Page 16: Bean Hopper Installation
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Bean Hopper Installation Bean hopper Bean hopper door lock The hopper is already installed on the brewer when shipped. To remove it, Bean hopper follow the steps below. back plate 1. -
Page 17: Water Temperature
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Water Temperature This equipment has a coffee brewing setpoint of 200 °F water temperature to ensure a consistent beverage quality. There is a +/- 2 °F tolerance. This value represents an average and will not correspond to the temperature of a manual measurement. -
Page 18: Initial Setup
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 INITIAL SETUP Before the installation of the brewer on location, it is strongly suggested to unpack, inspect and bench test the machine before it leaves the warehouse. On-Site Installation Requirements 4.1.1... -
Page 19: Specifications
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Specifications 4.2.1 Hopper & Canisters Capacities Whole bean hopper, left section: 3.7 lbs (1.7 kg) Whole bean hopper, middle section: 2.3 lbs (1 kg) Whole bean hopper, right section: 3.5 lbs (1.6 kg) Soluble, hot chocolate: 2.5 lbs (1.1 kg) -
Page 20: Unpacking
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Unpacking To remove the unit from the box, carefully cut the straps holding the box in place on the skid. Remove all staples from the box (top and bottom). Remove the top of the box, then the two (2) side sleeves. -
Page 21: Leveling The Equipment
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Leveling the Equipment For optimal performance of the equipment, it is important to ensure that it is leveled. Avoiding to do so can create variations in product delivery. 1. Place a level indicator on top of the equipment (remove bean hopper to find a flat surface). -
Page 22: Adjusting The Tank Overflow Cup
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Adjusting the Tank Overflow Cup The overflow cup is a safety feature. If the water tank overflows, the extra water will leak in the pipe down to the overflow cup. If there is too much water, the float will go up and activate the switch. -
Page 23: Water Line Connection
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Water Line Connection This equipment must be installed in compliance with applicable federal, state, provincial and/or municipal plumbing codes having jurisdiction. Make sure the equipment is unplugged before proceeding with the water supply installation. -
Page 24: Electrical Connection
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Electrical Connection This equipment must be installed in compliance with applicable federal, state, provincial and/or municipal electrical codes having jurisdiction. Make sure: - The equipment is OFF before plugging it in. -
Page 25: Loading Products
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Loading Products Bean hopper cover 4.9.1 Soluble Canisters 1. Open the brewer's door. 2. Remove the plastic top lid. Top lid 3. Use the flipping cover to access the canister needing to be filled. -
Page 26: Filter Paper Installation
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 4.10 Filter Paper Installation Make sure the brewer is ON. 1. Place the filter paper roll on the bracket so it dispenses on the left-hand side (see the diagram below). -
Page 27: Chute Kit Installation (Optional)
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 4.11 Chute Kit Installation (Optional) 1. Open the brewer's door. 2. Insert the chute base inside the chute hole of the cabinet. 3. Insert the waste chute into the chute base. -
Page 28: Installation Verification
4.13 Coin Changer and Bill Acceptor The Encore Lite software and hardware are tested and developed using CoinCo products. Cafection recommends using the same brand for complete compatibility. The following models have been tested and work with the Encore Lite:... -
Page 29: User Interface
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 USER INTERFACE Selection Screen Interface The selection screen interface is divided into three (3) steps: 1. Select a beverage. 2. Define beverage options (blend, strength, size and milk if applicable). -
Page 30: Carafe Mode
Users List and Rights Management (see section 6.6.5). An extended base is required to use a carafe on the Encore Lite. Carafe mode is always free, and each drink is counted as a free vend in the sales counters. -
Page 31: Iced Coffee
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Iced Coffee The coffee brewed by the machine is hot. It cools down in contact with ice. The brewer does not make ice. To order this beverage, an ice machine is required. -
Page 32: Selection Keyboard For People With Disabilities (Optional)
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Selection Keyboard for People with Disabilities (Optional) (Keyboard compliant with the ADA: Americans with Disabilities Act) The adapted selection keyboard is located lower than the touch screen to help people who are not able to reach the screen or are not comfortable using it to order coffee easily. -
Page 33: Service Mode
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 SERVICE MODE Users Levels Level 1: For the end user. Beverages selection and ordering only. Level 1 users cannot access the brewer's settings. Level 2: For service personnel. Basic maintenance (no password required). -
Page 34: Service Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Service Tab To access the screen below, press the SW1 button (white) on the main board inside the brewer's door (see section 3.6). The Service tab is the first screen to be displayed. - Page 35 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 5. This button is used to enable Carafe mode (see section 5.2 for details). 6. This button is used to lock the selection screen so no user can order beverages. 7. This button is used to reset the waste bin counter.
- Page 36 For more help, press the (?) icon. Cafection recommends setting the alert at 200 coffees for the filter paper and at 25% for the soluble powders. 10. This button is used to clean and sanitize the brew group and the grinder using recommended products.
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Page 37: Status Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Status Tab To access the screen below, press the SW1 button (white) on the main board inside the brewer's door (see section 3.6) and select the Status tab. XXXXXX-XXXXXXXXX 1. Service Notes. Allows the technician to enter the servicing that has been performed on the machine. -
Page 38: Password Pop-Up
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Password Pop-Up This pop-up window will appear when pressing the Recipes, System or Audit tabs. The user needs to type in his password using the alphanumeric keyboard, then press on ENTER. Depending on the password entered, the user will gain access to different tabs. -
Page 39: Information Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.5.2 Information Sub Tab 1. This drop-down menu is used to choose the recipe needing to be modified. Coffee 1, 2 and 3 refer to bean hopper sections 1, 2 and 3 (from left to right). -
Page 40: Liquids & Ingr. (Ingredients) Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 " " Get a Sample Interface A These buttons are used to get a sample of all the dry ingredients of the tested recipe, in the desired strength. In order to weigh the ingredients, make sure to place a container under ALL product dispensers used for the tested recipe. -
Page 41: Brew Cycles & Fast Settings Sub Tab
To save any parameters changes, press on the "Exit" button and accept modifications. The Encore Lite has four (4) different brew cycles. The brew cycle is automatically selected in accordance with the coffee and water quantities in the coffee-based recipe. - Page 42 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Move 3 Position where the piston stops before dispensing the coffee into the cup. A setting too high will prematurely open the brew chamber, causing a mess of wet coffee grounds inside the machine.
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Page 43: System Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 System Tab To access the screen below, press the SW1 button (white) on the main board inside the door (see section 3.6) and select the System tab. 6.6.1 System 1 Sub Tab 1. -
Page 44: System 2 Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.6.2 System 2 Sub Tab 1. This button gives access to the Maintenance interface. This interface displays the maintenance counters in which each use of a component is recorded. The components requiring maintenance are highlighted in red. To reset a component’s counter, press on the "Reset"... - Page 45 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 3. This button gives access to the Energy Saving Schedule interface. This interface is used to plan sleep periods, reducing the brewer's electricity consumption. By pressing the (+) and (-) buttons, the user can set the time frames during which the brewer will be sleeping.
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Page 46: Tools Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.6.3 Tools Sub Tab 1. This button is used to calibrate the screen. Follow the calibration procedure shown on the screen. 2. This button is used to set the time and date of the brewer. -
Page 47: Network Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.6.4 Network Sub Tab This section is used to connect the brewer to the internet. Use the checkboxes on the left to select the desired connection. ENCORE LITE Rev. 3 05/2018... - Page 48 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Wi-Fi (Wireless Network) To connect the brewer to a wireless network (Wi-Fi), check the "Wi-Fi" box and select the desired network in the list. The security type of the network should automatically be determined by the brewer. If the brewer cannot determine the type of security, select it manually.
- Page 49 Make sure that at least one of the signal lights is on. If no signal is detected, move the antenna. If the problem persists, a high-gain antenna can be ordered at Cafection. For more details, contact Cafection's Customer Service department at 800-561-6162, ext. 311, or at salesorder@cafection.com.
- Page 50 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 There are three (3) ways to verify if the brewer has successfully been connected. 1. Under the Status tab. xxxxxx-xxxxxxxxx xxxx-xxxx-xxxx-xxxx The network status indicates "Cell. Modem link OK" or "Wi-Fi link OK"...
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Page 51: Screen Saver Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.6.5 Screen Saver Sub Tab The Screen Saver feature is used to promote the brewer's available products when the machine is not in use. It can be edited in the Screen Saver sub tab. -
Page 52: Admin Sub Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.6.6 Admin Sub Tab The Admin sub tab is available to level 4 users only (see section 6.1). xxxx-xxxx-xxxx-xxxx 1. This button is used to create a list of users authorized to activate Carafe mode, Free Vend mode and/or order one free drink directly from the selection screen. - Page 53 4. These fields are used to modify the levels 3 and 4 users’ passwords (see section 6.1). If the passwords have been changed, lost or forgotten, a general reset must be performed. Contact Cafection's Technical Support team for the procedure. Performing a general reset will reset all drink recipes, settings and passwords, but not the permanent sales count, the users list and the serial number.
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Page 54: Media Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Media Tab While a beverage is prepared, a video plays on screen. The Media tab is used to edit the video playlists. 6.7.1 Current Playlist Sub Tab The Current Playlist sub tab allows to edit the main playlist. -
Page 55: Audit Tab
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.7.3 Video Storage Sub Tab This sub tab contains the library of all videos downloaded on the brewer. Use Sophia - Global Management System to upload new content on the brewer (license required). -
Page 56: Users Sales Count
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 6.8.3 Users Sales Count This counter records the quantity of carafes and free vends ordered by each user authorized under Users Lists and Right Management (see section 6.6.6). To reset the Users Sales Count, press on the "Erase Counter" button. -
Page 57: Cleaning And Sanitizing
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 CLEANING AND SANITIZING "Auto Rinse" Button To perform a rinse, access the Service mode, press the "Auto Rinse" button and follow the instructions on the screen. WARNING! Make sure to place a container large enough (size will be specified on the screen). -
Page 58: Cleaning And Sanitizing Instructions
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Cleaning and Sanitizing Instructions It is important to clean and sanitize the machine on a regular basis. In order to maintain the highest beverage quality and to ensure the customers' safety, all parts in contact with food must be cleaned and sanitized regularly. -
Page 59: Recommended Cleaning Tools
- Mild nonabrasive detergent for exterior cleaning. - Urn cleaner for the brew group and grinder. - Spare parts to swap with the ones that need to be sent to Cafection for extensive cleaning. - Garbage bags for the waste bin. -
Page 60: Overall Cleaning
Exterior Cleaning Frequency: daily To minimize scratching and preserve a neat appearance, Cafection recommends using a clean damp sponge or soft cloth. Use a nonabrasive detergent to clean the exterior of the unit and the base cabinet. After removing all food soils, thoroughly dry with a clean, soft cloth. -
Page 61: Waste Bin
Maximum setting = 400 Minimum setting = 0 *When using the internal waste bin provided with the unit, Cafection recommends setting the counter to 25 cycles using standard 8, 10 and 12 oz cups. Setting the maximum counter to zero (0) disables the automatic function and may cause an overflow issue if the waste bin is full. -
Page 62: Interior Parts Cleaning & Sanitizing
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Interior Parts Cleaning & Sanitizing For food safety reasons, do not use soap or detergent to clean the inside of the brewer. Use hot water or chemical products recommended by the manufacturer. Wiping with towels or cloths can recontaminate sanitized food-contact surfaces. -
Page 63: Bean Hopper Plastic Funnel
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 7.8.2 Bean Hopper Plastic Funnel Frequency: monthly or every 1,000 cycles 1. Unlock the bean hopper. The lock is located on top of the lid. 2. Remove the bean hopper back plate. -
Page 64: Soluble Canisters
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 7.8.3 Soluble Canisters Soluble Whipper Assembly Frequency: weekly or every 200 cycles If there is product accumulation, remove the soluble whipper assembly for manual cleaning under hot water. 1. Remove the tube from the base. -
Page 65: Brew Group
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Brew chamber Brew chamber's tube retainer funnel 7.8.4 Brew Group Brew Chamber and Funnel Frequency: weekly or every 200 cycles 1. Place a large cup or container under the dispensing nozzle to collect the hot rinse water. -
Page 66: Fan
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Brew Group Assembly Sanitizing Treatment Frequency: quarterly or every 5,000 cycles Regular sanitation treatments of the brew group assembly prevent residue from affecting the vacuum in the mechanism and altering the taste of the beverages. -
Page 67: Stainless Steel Coffee Chute
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 7.8.6 Stainless Steel Coffee Chute Frequency: monthly or every 1,000 cycles 1. Open the door of the machine and remove the front panel. 2. Insert the chute cleaning brush (included with the machine) up to the very end of the chute. -
Page 68: Preventive Maintenance
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 PREVENTIVE MAINTENANCE All important parts of the unit must be maintained as per the preventive maintenance schedule to honor the warranty and to avoid possible defects. Adequate maintenance will extend the life of the coffee machine and deliver a consistent high quality beverage. -
Page 69: Brew Group Assembly
Cafection will completely clean and replace all parts requiring maintenance, including the screen and seal, the cylinder and the piston seal. -
Page 70: Outlet Valves
Inspection: quarterly Preventive maintenance: every 10,000 cycles To avoid any issue related to mineral deposits, Cafection recommends rebuilding all three (3) outlet valves at the same time using the valve repair kits (PETAN45, one kit needed for each valve). Valve Leakage Identify the leaking valve, change it or rebuild it. -
Page 71: Hot Water Tank
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Hot Water Tank Inspection: quarterly Preventive maintenance: every 60,000 cycles Heater safety switch Water level switch To avoid any issue related to mineral deposits, Cafection recommends having the water tank assembly delimed to remove all scale in the unit. -
Page 72: Grinder
The ground coffee particles' size playing a key role in the coffee extraction and taste, it is important to change the grinder's burrs in accordance with the preventive maintenance schedule. Contact salesorder@cafection.com or 800-561-6162, ext. 311, to order parts or for additional information. -
Page 73: Parts Maintenance
This section covers the servicing of various parts of the unit. Hot Water Tank Draining Cafection recommends allowing three (3) hours for the water to cool down prior to emptying the tank. Make sure a bucket of a minimum of 0.8 gallons (3 L) suitable for holding hot water is available. -
Page 74: Shutdown And Storage
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Shutdown and Storage If this brewing equipment needs to be stored for an extended period of time, follow this procedure to avoid any risk of damage to the machine. 1. Turn off the unit and unplug it from the power outlet. -
Page 75: Brew Group Assembly
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Brew Group Assembly Removing the brew group 1. Open the brewer's door. 2. Access Service mode by pressing the SW1 button (white) (see section 3.6). 3. Press on the "Filter Paper Install" button (see section 6.2). -
Page 76: Main Board: J12, J18, J27, J2, J19, J3, J6, J14, J21, J22
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Main Board Like any electronic main board, the one in this brewer is very sensitive to power surges inside buildings. If an issue persists after changing the main board, verify the power source. Use the necessary precautions for handling static sensitive devices. -
Page 77: Flash Card Replacement
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Flash Card Replacement The flash card and the can be replaced in order to improve and update the machine's software. The flash card holds the GUI software (Graphical User Interface). -
Page 78: Troubleshooting
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 TROUBLESHOOTING There are two (2) types of service messages: Warnings and Errors. Warnings will temporarily disable some features, while errors put the coffee brewer out of order. 10.1 Warning Messages List Filter Paper Roll Empty The coffee brewer is out of filter paper. -
Page 79: Error Messages List
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 10.2 Error Messages List Communication with the Main Board Has Been Lost. The link between the computer screen and the coffee brewer is broken. The main board of the brewer might be out of power. - Page 80 SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 Low Water Level in the Tank. The water tank failed to fill completely within the prescribed time. The water inlet valve is deactivated for safety reasons. - Maximum filling time is four (4) minutes when the power switch of the coffee brewer has been set to the ON position.
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Page 81: Annex 1
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the grinder burrs. -
Page 82: Annex 2 Monthly Maintenance Schedule
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the grinder burrs. -
Page 83: Annex 3
10,000 cycles Check & replace the outlet valves. Check & replace the water filter. 25,000 cycles Replace the brew group via Cafection’s Brew Group Exchange Program. Replace the whipping motor(s). 50,000 cycles Delime the water tank & outlet valves. 100,000 cycles Replace the grinder burrs. -
Page 84: Annex 4 Waste Chute Position
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 ANNEX 4 WASTE CHUTE POSITION ENCORE LITE Rev. 3 05/2018... -
Page 85: Annex 5 Required Clearance
SERVICE & INSTALLATION MANUAL for Cafection's Encore Lite www.cafection.com 800-561-6162 ANNEX 5 REQUIRED CLEARANCE ENCORE LITE Rev. 3 05/2018...