Troubleshooting; Checkpoints - Samsung NV73N9770RM User & Installation Manual

Troubleshooting

Checkpoints

If you encounter a problem with the oven, first check the table below and try the
suggestions. If the problem continues, contact a local Samsung service centre.
Problem
ꞏ
The buttons If there is foreign matter
cannot be pressed
caught between the
properly.
buttons
ꞏ Touch model: if there is
moisture on the exterior
ꞏ
If the lock function is
set
ꞏ If there is no power
The time is not
displayed.
supplied
ꞏ If there is no power
The oven does not
work.
supplied
The oven stops ꞏ If it is unplugged from
while in operation.
the power socket
The power turns off ꞏ If continuous cooking
during operation.
takes a long time
ꞏ
If the cooling fan does
not work
ꞏ If the oven is installed
in a place without good
ventilation
ꞏ
When using several
power plugs in the same
socket
ꞏ
There is no power If there is no power
to the oven.
supplied
NV73N9770RM_EE_DG68-00613L_SV+NO+FI+DA+EN.indb 51 NV73N9770RM_EE_DG68-00613L_SV+NO+FI+DA+EN.indb 51
Cause Action
ꞏ
Remove the foreign
matter and try again.
ꞏ
Remove the moisture
and try again.
ꞏ Check whether the lock
function is set.
ꞏ Check whether there is
power supplied.
ꞏ Check whether there is
power supplied.
ꞏ Reconnect the power.
ꞏ After cooking for a long
time, let the oven cool.
ꞏ
Listen for the sound of
the cooling fan.
ꞏ Keep the gaps
specified in the product
installation guide.
ꞏ
Use a single plug.
ꞏ
Check whether there is
power supplied.
Problem Cause
ꞏ
The oven exterior If the oven is installed
is too hot during
in a place without good
operation.
ventilation
ꞏ
The door cannot be If there is food residue
opened properly.
stuck between the door
and product interior
The interior light ꞏ If the lamp turns on and
is dim or does not
then off
turn on.
ꞏ
If the lamp is covered
by foreign matter
during cooking
There is electricity ꞏ If the power supply is
coming from the
not properly grounded
machine.
ꞏ
If you are using a socket
without grounding
ꞏ
There is water There may be water or
dripping.
steam in some cases
depending on the food.
There is steam
This is not a product
through a crack in
malfunction.
the door.
There is water
remaining in the
oven.
ꞏ
The brightness The brightness changes
inside the oven
depending on power
varies.
output changes.
Action
ꞏ
Keep the gaps
specified in the product
installation guide.
ꞏ
Clean the oven well
and then open the door
again.
ꞏ The lamp automatically
turns off after a certain
amount of time to save
power. You can turn it
on again by pressing
Oven light.
ꞏ Clean the inside of the
oven and then check.
ꞏ Check whether the
power supply is
properly grounded.
ꞏ
Let the oven cool and
then wipe with a dry
dish towel.
ꞏ
Power output changes
during cooking are not
malfunctions, so there is
no need to worry.
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2021-06-08 오후 3:58:25 2021-06-08 오후 3:58:25