Troubleshooting - Samsung NV51CG700SSRAA User Manual

Troubleshooting

Troubleshooting
At Samsung we want to ensure that you don't have problems with your new
electric oven. If you run into unexpected trouble, look first for a solution in the
tables below. If you're still having trouble after trying the suggested solution, call
Samsung at 1-800-SAMSUNG (1-800-726-7864).
CONTROL DISPLAY
Problem Possible cause
The display A fuse in your home may be
goes blank. blown or the circuit breaker
tripped.
The buttons • There is foreign matter
cannot be caught between the
pressed buttons
properly. • Touch model: There is
moisture on the exterior
• The lock function is set
Solution
Replace the fuse or reset the
circuit breaker.
• Remove the foreign
matter and try again.
• Remove the moisture and
try again.
• Check whether the lock
function is set.
OVEN
Problem Possible cause
The oven will The oven is not completely
plugged into the electrical
not turn on.
outlet.
A fuse in your home may be
blown or a circuit breaker
may have tripped.
The oven controls have been
set improperly.
The oven is too hot.
Incomplete service wiring.
Power outage.
The oven light The light is loose or defective.
will not turn
on.
The switch operating the light
is broken.
The oven The oven controls have not
been set properly.
smokes
excessively
The meat has been placed too
during broiling.
close to the element.
The meat has not been
properly prepared.
Grease has built up on oven
surfaces.
Solution
Make sure the electrical
plug is inserted into a live,
properly grounded outlet.
Replace the fuse or reset the
circuit breaker.
See the Operating the oven
section starting on page 24.
Allow the oven to cool.
Call for service.
Check to see if the house
lights will turn on. If
necessary, call your local
electric company for service.
Call for service if the door
light does not turn on.
Call for service.
See the Operating the oven
section starting on page 24.
Reposition the rack to provide
proper clearance between
the meat and the element.
Preheat the broil element for
searing.
Remove excess fat from the
meat. Cut away fatty edges
that may curl, leaving the
lean intact.
Regular cleaning is necessary
when broiling frequently.
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